I bought a 2011 Hyundai Sonata from the lincolnton location, my husband is active military so he was not around when I needed to purchase the car . I feel they took complete advantage of that situation ; after I drove the car off the lot I found numerous of things wrong with the car (that I didn't get to see at the dealership bc it was late and they were trying to go home so we rushed to finish ) when I got home I noticed my air conditioning was not working ; my car would get stuck in park if I drove it then stopped ; my alternator was going out , and my brake safety switch was badass ; when they opened the next morning I called to let them know all the issues I was having they told me they would fix it ; I know the chances u take buying a used car but I at least expect to get a couple month out of it before I have to pay for repairs and if I would of had time to go over the car I probably would of never bought it but I was in desperate need of a car so I trusted them. Well after 2 months of my car going in and out of the shop for them to fix it finally I got it back ; my car would still get stuck in park sometimes but I was over fighting them about fixing it so I decided to let that go ... well last week I went to go do Christmas shopping and my car would not start now I just drove it to Walmart and it was running completely fine ; so I tried all my tricks thinking it was just stuck in park but it would not start so I had it towed to my house , the next day I contacted ezway and they told me to get it towed there and they would look over it so another 75 dollars out of pocket to get it to them ; finally the next day they called me back telling me the engine had blew and it was 2800 to fix , now me being in complete shock how in the world can the engine blow and I've had the car for 3 months and I still owe over 10000 , so I tried to talk to them about how they were gonna help me because I don't have 3000 dollars to drop in a car I just bought and still have carpayments on ; they said they were trying to help but the best they could do was me pay to fix it lol soo really I don't no how that helps especially since they knew I've been having nothing but issues since I bought the car . I was so fed up they were blaming me saying I negotiated the car and it my fault the engine blew . But I knew that wasn't the case so I decided to do my own research come to find out my engine has a recall on it and my car is still under Hyundais warranty ; sooo lucky Hyundai was willing to help they towed my car to their hickory location to check it out ; I called back to ezway asking them since now they NO it's not my fault how can they help we asked for a loaner car till Hyundai approved my rental since it takes 3 months to fix , they told us to come pick it up we drove up there pretty much to be insulted again they had a 2000 dodge van for us to drive ; for us to drive off the lot and break down ; after being stuck for an hour we finally got it running and to our house ; but now the van will not start , lucky Hyundai called us and set us up in a 2016 Hyundai to drive while my car gets fixed and they are putting a brand new engine in FREE of charge ! Thank god ! So we called ezway to come get their van that's broke down in my drive way but seeing how we live in a gated community and can not give our code out and we are both gone during the day we told them they had to come at either 7 am or 5 pm so we would be home ; but they said they can't do that so sherry said she was putting the car up for repo and charging us 250 dollars to come get it . They are really a joke they expect you to break your back to help them when they do nothing for you !!!! I will never buy another car from them and I'm glad the car I bought from them was a Hyundai bc they stand behind their cars and if it wasn't for them I would have a car with a blown engine and 10000 to pay it off ! I tried to reach out to the owner but I guess he's to busy bc Don is completely Unreachable ; I dealt with Rick from lincolnton (which he could not help said it was above his pay grade ) and josh from hickory which was complete rude telling me I was the reason my engine blew from neglecting the car and sherry from costumer service who said it was not their fault Hyundai made the car not them . So they are not taking any of the responsibilities for this it would of took them 2 mins to run my vin to check for recalls nope instead they sold me a car with a bad engine and wanted to charge me 3000 for a used engine !! Never again people , be wise GO to HYUNDAI because if they treat military like this they will treat anyone this way ! read more

I purchased a Tahoe from them in January and began to have some mechanical issues. I purchased a used car and expected to get a used car - problems and all. EZ Way IMMEDIATELY addressed those issue and went above and beyond to satisfy me, fix my problems and see that I had a loaner to drive while my car was in the shop. I am THOROUGHLY pleased and satisfied and would recommend them highly. Listen people - if you buy a used car....IT'S A USED CAR! Don't write bad reviews about the dealership because you bought a USED CAR! No one can guarantee an issue won't arise in a USED CAR once it leaves the lot! Its a risk taken when purchasing "used" but that doesn't make it a "Dealership Problem as a result. Sometimes sh*t happens! Love these people. Thanks for being so good to me! Gina Teague read more

I had been turned down at many other places. I was feeling unworthy and like my time wasn't valuable. I drove 2 hours to Ez Way Auto Sales in Hickory and everyone was so different then they were at other places. They made me feel important and my time did matter-not my credit. There were 2 sales people that helped me. They were Ben Hollar and Ariana helped me over the phone. They went above and beyond to get me a car and the exact one I wanted. Not just any car but my dream car. I can't say enough how great this place is. Please don't waste ur time anywh. Especially if u have below perfect credit. This is the only place to go. read more

A couple of weeks ago I started thinking about selling a vehicle of mine. I contacted Matt at EZ-WAY to see if they were interested. Matt at EZ WAY was way more helpful then I expected. He helped me from day 1, all the way up until I got my vehicle sold. Easy to talk to too! Even called and checked back with me on his days off to see how I was doing! My experience with Matt was wonderful!! Great guy! If your in the market to sell or purchase a vehicle MATT Is your guy! Trust me on this one. 5 star rating from me. Great guy! Thank you again!!! read more

I had such a great experience at this dealership. Matt was incredibly patient, kind, and helpful--even with me juggling two kids, including my very loud and rambunctious toddler. He never made us feel rushed or like we were a bother, and he made the whole process smooth and stress-free. I genuinely appreciate how understanding and welcoming he was from start to finish. We left with a great SUV and an even better impression of the customer service here. Highly recommend Matt and the whole team! read more

ez way has been amazing once again! this is my second time working with Jonathan Sloan and it has been nothing but a pleasant experience both times! I bought a vehicle last year from him and unfortunately a storm totaled it out. I went back to ez way and once again they were amazing and pleasant to work with. keeping in touch through the whole insurance process and getting me into a new vehicle asap! so glad I got to work with ez way and Jonathan Sloan again! see you guys in a couple years! read more

I got the pleasure to work with Reco . He stuck by my side from point A to B . He was fast friendly and very responsive to all my questions . He got my financed in the blink of an eye!!!! I would highly recommend purchasing your next vehicle fron Ez Way auto sales !!!! I got a Cadillac Escalade !!! And amazing service !!! I'll be back in the future ! Plus you will love Reco great personality great businessman. read more

I received great help and attention from my sales person Julio at easy ways auto sales today. These folks were helpful with all my needs and willing to hear what I needed in making a trade for an automobile. I couldn't have asked for things to be any smoother or to be any more satisfying. My wife is very happy with the vehicle we bought and I feel like we got a good deal from great sales people. read more

Went through a very stressful and unexpected accident and my vehicle was totaled. Because of recent life changes and events, I knew it would be a challenge getting another nice, dependable vehicle. Reco was was amazing! He was patient and worked hard to advocate for me and get me in something that I love. Go see him!!! Thanks for ALL of your hard work and compassion. Amy S read more

I am absolutely amazed that this company still operates on the person and situation. Reco, Michael, and Josh went above and beyond to put us in a safe, reliable, and gorgeous vehicle. We were about to be walking and now we are talking about this wonderful experience. If you need a vehicle, then going anywhere but here is your 1st mistake. Thank you so much. read more

I have been rocking, with EZ Way Auto Sale for about 10 years or more and I have so satisfied with every purchase I have made, With the help of this Wonderful Sales Person Hope Jones, She a Awesome person and best sales person I have work with, Keep up the Great work you doing, See you on my next purchase Arnold and Mia Connor read more

My husband and I couldn't have been more blessed to have been able to stumble across this place even if it was an hour and 45 min away. Ryan made it so worth the drive and made sure that one way or another we were taken care of! Thank y'all so much! We definitely will be back again and hopefully sending more business your way! read more

Reco hands down is the absolute best salesman here at E-Z Way Auto Sales. He puts 100% effort in all that he does to make sure you're happy. He can't promise you anything but he definitely work hard toward your budget and and your findings that may interest you. Thanks Reco!! I will be doing more business with you!!!!! read more

I have been a customer of Ezway auto for years. Specifically a customer of Hope's. she is amazing. kind, honest and works really hard to take care of all her clients. I promise if you've ever had a bad car buying experience, go to Hope. She will go above and beyond for you. Her boss Rick is pretty good too!! read more

Jonathan was amazingly patient and knowledgeable! He walked us through the whole process and answered all of our questions. He really took his time time to make sure we understood what was going on and made sure he understood what we wanted. We would definitely go to him again in the future!!!! read more

My Kia had been recked from hitting a deer and Ez way took my Kia for my down payment now I am driving a 2017 Toyota Rav4 and I love it ty EZ Way. I also would like to thank Spencer at EZ Way in Lincolnton for his help and for being nice to me and my husband read more

Salesman, Alan, was very knowledgeable. I felt like I was heard throughout our time together and received great information! Will definitely be happy to work with him again in the future at E Z Way - Hickory! Awesome place with a great team of people! read more

Anyone looking to buy a car? y'all need to go see my superhero Tammy Albrecht! She got me in my second car and she explained so much stuff to me that most car places wouldn't even bother to say! I will never go anywhere else, thank you so much read more

Reco was great. He know what he is doing and goes out of his way to make you feel like you are his only customer. He goes over all the firms to make sure you know what you are signing. I recommend Reco from Ez way auto. John and Donna Morrow. read more