This is my opinion, your mileage may vary. Frankly, I'm bummed. This place was great and I always…read moretrusted their advice. They've been gracious about fixing a problem on the bottom of my car for free, it's a quick fix but they created the problem when they did an oil change a few years ago. The problem now, is they upsell like crazy. I took my car in for an oil change and inspection. Naturally they called my attention to the dirty air filters. Cool, they needed replacement. Then they pointed to the splice on the serpentine belt and said it needed to be replaced because it was showing "bare metal." Looked like the normal splice to me. They wanted to replace it for well over $300--far more than the typical range, nationally. I called another trusted shop that I use and asked if they could take a look. A few minutes later I'm meeting with them and they tell me there was absolutely nothing wrong with the belt. They said if I had needed it, it would have been more like $150. Be careful with these folks, they've apparently gotten desperate and need to gouge their customers for additional services that are not needed. I should have been suspicious when I saw their entire staff sitting around in the bays with nothing to do when I pulled up. They might not be doing very much business. Hope they come back to where they were, they used to be excellent.

I took my truck to get inspected here and there was no wait on a Wednesday at noon. I was able to…read morewait in the air-conditioned waiting room while they ran the state mandated checklist. Inside there's a TV with cold drinks and coffee for your enjoyment. Extremely professional service at this location and Ethan was the tech that did the emissions inspection for me. Overall solid location and easy to get to. I was out in 45 minutes start to finish so this place comes highly recommended. Be sure to check their website to get a coupon off your services.

I have been dealing with some rough setbacks in life for the past 7 months, losing both of my…read moreparents a few years back was the actual start to a downward spiral and leaving an mentally and physically abusive ex was the latest string that lead me to move 2600 miles to Texas. Initially things were going well and I was starting to get back on my feet, but then Walgreens sold to a private equity firm and I lost my job. I was also tricked into purchasing a car from YouDrive auto a few months prior because of being in a bind when I left Virginia on an Amtrak with a single backpack of my clothes. Needless to say after I lost my job, that set me back yet again to only having what is in my car because the storage locker I got after I moved out of my apartment was auctioned over a $50 surprise rental increase. Don't make any mistakes, I take full responsibility for my situation but I point this out because I want you all to understand the situation I am in, and the depth of care this Meineke showed me, right up to the owner of the location spending hours working on my car when the starter got fried. I literally have nowhere else to turn, finally receiving two job offers starting next week and being on the verge of finally starting to see some light at the end of this tunnel. Right now though DoorDash was my only income and even that got suspended because I had to cancel an order when my car wouldn't crank. Stranded in the parking Lott of a planet fitness for 3 days before deciding to come to this Meinekes, after being turned away from countless mechanics including other Meinekes because of my current financial situation. I had honestly lost faith in people, businesses, life, and even god himself. A few days ago my mind was going places it has never gone before into dark places I hope it never goes again towards ending things for myself and simply not having to deal with this struggle anymore. Days with no food, no ability to make an income, no ability to move to even attempt to make an income will do that to a person. I've been a paramedic in my past and I never understood how people get to the point of taking their own life but now I understand. I came to this meineke and told the my situation; they immediately started working on my car because I had a job interview I couldn't afford to miss. Everyone in this shop from the guy at the front desk, to the mechanics were all working on my car trying to rush to ensure I made it to my interview. They're the only reason I was able to get there and get hired into a job that will be better financially than the one I lost months ago. A few days later because of problems that already existed with the vehicle prior to this situation, and because of being in a rush to get back to making money to catch up from the downtime, the car once again left me stranded and I came back to the only place that showed any concern for my situation. That is when I met Alex, the owner. Him and his entire team looked over my car and he then spent hours upon hours himself trying to get the problem fixed. As a 38 year old, I can honestly say that in all my years I have never once seen a business care about an individual customer so immensely. I have never once seen a business owner on the ground working vigorously in the sweltering sun during a 108 degree heat advisory for hours. Staying well past an hour beyond their store closing in an attempt to get me back up and running. Everyone at this location all the way up to the literal owner genuinely cares about people and the situation they're in. They're beyond fair and honest to their customer's and the quality of work they put into their customers vehicles is next to none. Money cannot begin to repay these folks for the kindness, respect, concern, and humanity they have shown me. I owe these people and in large part the owner so much more than money can ever repay for not only working so tirelessly on my vehicle and only source of income until I start my new jobs next week. But for also showing me that people actually still care about other people and giving me a chance to continue to climb back from rock bottom when no one else would.

Went to this place last year because my car lost power on the freeway. They told me the catalytic…read moreconverter went out and they replaced it to the tune of THIRTY SEVEN HUNDRED dollars. That warranty ran out in March and today, I am having to get it replaced again!!!! Cheap parts.

We took our daughter's car there on August 16 for a new battery. On August 23 my daughter was left…read morestranded at work with a dead battery. We had to have it jumpstarted so that we could take it back to this location to have it checked because they swore they had put in a new battery. They did not put in a new battery. They will charge you for a battery, but they will leave the old one in there. Hopefully this is a one off, but I know that we will never be back again to any location. There is a lot more to this, but I am not going to go into it at this time. I wish I could give it zero stars and two thumbs down.

I just left this location. Oct 12, 2025. There was one car…read morefinishing up their oil change when I pulled up. Two other cars came and got their oil changed and they were still waiting to finish mine. 30+ minutes of sitting and waiting. The manager in charge provided no reason for the slow service. This is the worst service I'm received in this location during the 3+ years I've been coming there. I will not be back because of this lack of service.

Solid. Fast work. Reasonably priced. Welcoming and professional. Found my new oil change spot.read more

Reasonably priced compared to other places and very professional. My partner was in the hospital…read more(TMC) when I needed my car fixed and they drove me back to the hospital and then picked me up when my car was done. Everyone is very nice and communicate very well about everything that needs to be done and how much it will cost, how long it'll take, any other things that might need to be fixed in the near future, etc. I live in Oklahoma but from now on I'll go the extra distance to go here.

I have been taking my car to Drivers Edge since I moved to Prosper from Bay Area in Cali. 8 years…read moreago. My car is OLD 2010 Toyota Camry! They have repaired issues, both mechanical, and driver caused ! I always go there for my state inspections, oil changes, and body repairs, of which there have been quite a few! They always give me an accurate estimate of both cost and timing of repairs. So helpful to have a repair shop that you can always count on

I have been taking my car to Drivers Edge in Prosper for years never ever have I ever had an issue…read morejust when you think it couldn't get any better ot dose brought my car in this morning for a fluid check notice some big drops of oil on the garage floor. Set an 8 AM appointment they were prompted and ready to go they diagnosed it as a crooked oil filter and the gasket had failed a job that Valvoline did a few weeks before they fixed it topped it off at no charge . If you're looking for a place that has integrity, professionalism, and skill look no further. Blessed beyond measures to have them out here in Prosper Thank you again Tray'c Urvina

Came here last Saturday for a state inspection. Love that you can wait in your car. They offered to…read morewater while we waited which was a nice touch. Once I was able to pull up for my inspection, the guys doing the inspection were quick and efficient. I even told one of them "wow that was super quick." So if you need a quick efficient location that will get your inspection done for under $20 this spot is for you!

If I could leave a minus Star Review I would…read more Decided to try Take 5 today. I thought it was a simple oil change and now I'm worried about anything and everything they may have touched. I spent an hour and 18 mins there and it is the first time I have texted my mechanic, DURING the oil change, asking him if they should be removing parts from my truck and then asked him to come check my truck AFTER an oil change. I dread to know how many pounds of torque are on that plug and how many bolts they stripped on my skid plate. 3 people went under my truck. One to change the oil, one to fix/correct the first guy, and then the last guy to do "checks"? As time ticked away, many other workers looking at the first guy under my truck and trying to avoid eye contact with me. Not one time did a manager come to explain what was happening nor the guy who did a great job taking my payment. I get that all vehicles are different, I get that people are new, I get problems happening, however, not only was it a LONG process, one that I don't trust, but they also left a mess on my truck. Had to get my truck washed after using Take 5 from fluids on the side and hand prints on my hood. As I was sitting there I told myself, I need to learn how to change my own oil. 8955 Hickory St, Frisco, TX location

Heaven Sent! Keith and Shane or (Sean) sorry I forgot...were super professional and communicative…read morewhen I had my vehicle towed to their facility. They went above and beyond to help me out in a super stressful situation as my Hyundai broke down with me and my infant far from home. They assisted in communication with the tow company when I had a second tow to the Hyundai dealership. They informed me of my locked engine diagnostic and was super nice to me in the midst of that rough news. The professionalism and compassion was top tier! Thats invaluable especially in the mechanic industry. Thank you guys again!

As of today things are not going well. I called the shop to see how long the wait was for a…read morediagnostic. I was told the wait was 1-2 hours, so I decided to have my vehicle towed to this shop. it is now close to 6pm and my vehicle has been pushed to tomorrow. I was told "well things happen". I think this is terrible customer service! I will update if things get better as of now, never again.

Many affordable carwash options and a friendly hard working staff made our 1st trip there very…read morememorable! No long lines were encountered and my wife's 2004 Jeep Liberty looks Fabulous!! This will be my car wash establishment from now on. Thanks again!

We were members at Super Splash Car Wash in Prosper and I personally loved the convenience…read more Unfortunately, in April their car wash damaged the hood of my husband's TRX. When he brought it to the manager's attention, he was told they were not responsible for any damage. After the conversation, both of our memberships were deactivated. Today I found out that even though our memberships were deactivated, we were still being charged $71.96 a month. I'm disappointed because I really enjoyed this car wash, but I wanted to share our experience as a heads up, especially for anyone with a TRX, Ford Raptor, or other larger vehicle.