Kwame helped me get in and out quick and efficient. The waiting area is also very nice and comfortable. I was there for maybe 30. Min and they got all the fluid changes my car needed as well as my state inspection. He even hooked me up with some coupons! They have specials everyday! Love this location!! read more

This is my opinion, your mileage may vary. Frankly, I'm bummed. This place was great and I always trusted their advice. They've been gracious about fixing a problem on the bottom of my car for free, it's a quick fix but they created the problem when they did an oil change a few years ago. The problem now, is they upsell like crazy. I took my car in for an oil change and inspection. Naturally they called my attention to the dirty air filters. Cool, they needed replacement. Then they pointed to the splice on the serpentine belt and said it needed to be replaced because it was showing "bare metal." Looked like the normal splice to me. They wanted to replace it for well over $300--far more than the typical range, nationally. I called another trusted shop that I use and asked if they could take a look. A few minutes later I'm meeting with them and they tell me there was absolutely nothing wrong with the belt. They said if I had needed it, it would have been more like $150. Be careful with these folks, they've apparently gotten desperate and need to gouge their customers for additional services that are not needed. I should have been suspicious when I saw their entire staff sitting around in the bays with nothing to do when I pulled up. They might not be doing very much business. Hope they come back to where they were, they used to be excellent. read more

I took my truck to get inspected here and there was no wait on a Wednesday at noon. I was able to wait in the air-conditioned waiting room while they ran the state mandated checklist. Inside there's a TV with cold drinks and coffee for your enjoyment. Extremely professional service at this location and Ethan was the tech that did the emissions inspection for me. Overall solid location and easy to get to. I was out in 45 minutes start to finish so this place comes highly recommended. Be sure to check their website to get a coupon off your services. read more

I stopped by around 4:15 as car battery was giving trouble. They were quick to check the battery and replace. I was in and out of door in 45 mins. Appreciate the kwik service read more

The service and honesty of the guys at this shop are amazing. I went in for a radiator flush, and the Manager came out after his crew spent quite a bit of time and informed me I had a cracked pipe causing the leak. He said it would be a waste of money to fill up the coolant; and referred me to the dealership or another shop that could do the work. No charge for their time. Definitely will be back and will refer many friends to this Kwik Kar. Also, the lobby for the waiting area is very clean, spacious, and comfortable. read more

very unprofessional. tech has no integrity, I went in there for a state inspection only, tech then tride to sale me air filter and I refused. later going home I hear a noise com from engine compartment. got home to look at it and open it up to see that Air filter box is broken. at this point it's past 5:30. so nex morning I went back and showed then that there tech installed old filter in wrong, it's only fits one way and broke off the tabs, there manager said I broke it and leave, now going have sue them , why would I break it, I only went there for a inspection. beware. if you have them work on your car then check it before you leave. read more

I made an appointment for an oil change, and they got me in right on schedule. They were super fast. It only took 40 minutes for an oil change. Zoe was very friendly and took great care of me!! read more

Kwik Kar - Panther Creek - Tires Near Me - Frisco, Texas

See all

An employee old man was extremely rude to my father yelling at him to touch his car when state inspections are not required anymore, and then when he got the manager that he has talked to multiple times the manager would not back him up and took up for his incredibly rude employee. Horrible business and when I come in by myself, as women they constantly try to up sale me on things my brand new car doesn't need as if I don't know anything about cars. 0/10 would never recommend, go to 5 min oil place on Preston instead very nice guys who just love cars over there. As I've gotten a response from the owner who directly witnessed his employees unprofessionalism as his own, I will continue to tell the people I know not to go there as the owner has just lied to me and everyone who can see this. There was no assumptions made in my statement. Unfortunate lack of service. read more

Came here for annual car inspection, I was in and out very quickly Place is clean and new read more

Kwik Kar Panther Creek was recommended by my car club. I took my car in for a radiator flush/fill and an oil change last Dec. I left with the car leaking red fluid, I saw it dripping. I thought "surely they wouldn't let me leave here if the car were leaking fluid". The next day when I drove 5 miles for lunch the car almost overheated. Yep, when I arrived home there was a red puddle of what I would later find out was coolant. I'm old school and only knew about green coolant. I called and spoke with the owner who told me to bring it back. Yeah, sure, I want to drive 17 miles on the freeway with a car that is leaking coolant. I think NOT. The owner did offer to send a flat bed but at that point I no longer trusted Kwik Kar. I had a mobile mechanic come to my home and he showed me a small hole in the radiator that he said probably happened if the force of the the flush was too strong. I admit the radiator was 10 years old but if I was taking a chance in having it flushed I should've been so advised prior to the work being performed. My invoice from Kwik Kar Panther Creek listed "inner tie rod" as a recommended repair. Too bad the mechanic that wrote the report couldn't be bothered to document WHICH tie rod LEFT, RIGHT, FRONT, REAR??? Who knows. Don't let the "Vet owned" advertisement sway you, they can screw you just as well as anyone else. Avoid at all costs. read more

Jordan and the manager of the shop faced some difficulties with computer malfunctions today but kept me in the loop the entire time! Very responsive, extremely friendly, job well done. Great place to bring your car highly recommend read more

Waste of time in the waiting room. Cutomers come after you and leave you there! Unprofessional, unfriendly customer service experience and when you complain they don't care, not even the Owner! I actually learnt some customers get priority treatment over others! Never going back! read more

Just bad that been sitting for at least 45 min waiting for inspection while 3 cars came after already completed, seems like inspection is comes last read more

ALSO READ BELOW A FEW COMMENTS DOWn, radiator had a hole in it due to the mechanics forceful nature of flushing oil. HAPPENED TO ME AS WELL! Horrible customer service. The women working the front are very rude. I gave this place a chance after I was given a credit for 150 on a radiator that was broken by the mechanic(which was 599, to begin with) the mechanic -who came to my stranded location with radiator fluid with another guy-i believe the owner, to fill up and bring back. Since I have a history here and credit with my car, I came to see if they could check it out. The girl upfront preceded to play messenger and walk back and forth to another girl who was standing at a computer. Meanwhile 5 guys were just standing around staring. After the third walk to the girl to talk and back to relay the message, she told me they were full and could see me next Monday. (It's wed. Keep in mind). I had mentioned Jason who had told me if there were any issues to come back and mention his name. I did mention his name, and the girl relating messages rudely replied, "um yah, that's his daughter." I don't think Jason would be happy that his daughter didn't come speak to me, instead stood there and had the other girl play telephone. DO NOT COME HERE. Very unprofessional. They are also VERY sloppy with their work. read more

Went here for a car inspection and patiently waited for my vehicle in their waiting room for an hour. Mind you, they said the inspection would take about 15 minutes. I see 3 other customers come after me and their vehicles were completed before mine. I decided to leave after the 60 minute mark since the counter person doesn't have any common sense of "first in, first out". I've decided to go to the dealership and deal with real professionals who value my time. read more

Got my oil changed here! Sarah was super helpful and friendly :) I've never felt more seen as a customer and taken care of. Christian was super helpful as well! Thank you guys :) read more

I brought my infinity for state inspections and I was happy that it was pretty quick. I drove my car next day and there is no air coming from my AC. Blower is working fine but no air. I took my car to Dealer. They found out that air filter was installed incorrectly thus blocking all air from coming to cabin. Air filter door was also missing. I had to leave my car at the dealer for 2 days for diagnosis and ordering the missing part. All this due to irresponsible employees working at this place. I'll never bring my car here again. read more

I stopped as a drive by last year for an inspection. I've given them all of my maintenance business since. They stay a step above the others. read more

We got an inspection and loved the customer service. An energetic and polite worker greeted us and directed us to the waiting room. Several customers came and went. The workers were all extremely professional and courteous. We will be returning. read more

We took my son's car in to have looked at. They said it was a radiator problem and we paid $1,600 to fix it. After that, we noticed he wasn't getting any heat to come out and it was making a clicking sound. We took it back and they immediately said it wasn't related to the radiator issue. This was without even looking. They did tell us they thought they knew what it was but asked us to bring it back to be diagnosed. After the car was there an entire Saturday, they told us to bring it back Monday and they would repair it. They admitted some if the issues were due to the previous repair, that they would take care of, the rest would cost $240. So, Monday we bring it in and when we dropped it off they said it would take about 1.5 to 2 hours. This was 11:00am. After it got to 4:00pm and not hearing anything, I told my son to call. They told him it was being diagnosed??? Another hour went by and it was getting time for closing so I called. I got a young lady on the phone who told me the car hadn't been worked on any the repair was now going to be $1,800. I was in shock. We had brought it in 3 times for this same issue. We were expecting to pick up the vehicle and pay the $240 as originally quoted. So as I spoke to the girl on the phone, she said something to the effect that the first quote was fine by someone not as qualified as the better mechanic who looked at it today. She apologized but didn't seem to really care much. I went in and had a few more words with her. She was rude and basically argued with me. She kept backtracking and nothing she said made sense. We walked out and I will never go back they. I live in the neighborhood right by them and my entire family services their cars with them...not any longer. And one other thing, my son was once told he needed his steering fluid flushed and it was going to cost almost $200. They said it needed it and was unsafe for him to be driving. He hasn't had a single issue with his steering. They take advantage where they can and hard sell you on things you don't need. I'd think twice before going to this location. read more

They are very friendly and knowledgeable. We have been taking our cars there since beginning of the year and have been very satisfied with the service so far. read more

I have never had an issue with this place while getting oil changes there over the last two years. Extremely disappointed that yesterday I went to get my oil change and the girl at the front comes back and recommends that I get my brake done, some sort of fluid flush and replacing the engine filter. She quotes me $330 for the brakes and around $25 for the engine filter. Less than 24 hours later I return to get my brakes done, after looking at the website and seeing an advertisement that said 299-329 for most cars, which is consistent with what she said. I leave my car there at 8am and return at noon to pick it up to be told the total is over $800, stating that it's 329 per axle, plus a piece that broke in the process and the engine filter. After back and forth with the manager, he gave 25% off and kept stating that he's never experienced this and insinuating it was my confusion, which I would expect no less from someone looking to put responsibility on the customer and not take responsibility for anything. Point is, disclose prices up front on the site coupons AND by employees. Fixing something you broke doesn't make you honorable, it makes you look deceitful and shade as heck! I don't mind paying for stuff when I know what the price is upfront. Not my expertise so when I get a quote from her and see the attached coupon online that also says 299-329 for brakes, rotors and labor WITHOUT calling out that it's per axle, I assume she's being honest and providing the right information. read more

Kwik Kar - Panther Creek - Misleading coupon. - Tires Near Me - Frisco, Texas

This place is the worst! Customer service is something they have never heard of nor have been trained in! Next the equipment is always down! Back to customer service it is Horrible! Go elsewhere save your time and definitely your money! read more

I had the fastest oil change I've ever had performed here today. The guys were friendly, knowledgeable, and didn't try to sell me anything unnecessary. It was a very clean facility and there's a super comfy couch in the waiting area. Check this place out! read more

Great Location and customer service. Very experienced technicians. Highly recommended

Fast service and honest mechanics. Could not ask more from a auto shop. Thanks a lot!

Stopped in for a quick oil change and wheel alignment. I didn't have an appointment, but they got me in and out quickly. The manager, Jason, was courteous and professional. I will definitely be taking my car back to them for any future services. read more

Outstanding service! Jason was very knowledgeable and attentive. The waiting room was very comfortable and there is a play area for kids. I will be returning for all future services. read more

In and out in 20 mins on a Sunday! Place was very clean and people were friendly. Will definitely start going here regularly.