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    Take 5 Oil Change

    3.1 (62 reviews)
    Closed 7:00 am - 8:00 pm

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    Paid for an oil change and there was barely any oil left in my car when I got home.
    Alexandra R.

    Sadly, after I left a stellar review for an oil change on Google, I drove home from frisco to the Denton area, and half way home, my car started vibrating loudly and making some scary noises. The oil light came on and when I got home, all of the oil had leaked out of my car due to a misplaced gasket. I'm hoping it didn't ruin my engine. I'm having to hire a tow truck to bring my car back to take5 now.

    Pic of my Skid Plate Damage!
    Brandy L.

    Save yourself and your car the headache! They didn't secure my skid plate after my oil change. The very same day driving down the tollway it dropped and drug on the concrete. By the time I could pull over safely it was crumpled. I tried to call several times they wouldn't answer. Called NTTA and they removed the plate. Had to drive there since they don't answer their phones to let them know what happened. Edwin who was very apologetic and concerned said he would make sure the manager knew and would follow up in 3 days. 3 days came and went no follow up. So I called a couple times and left voicemails. No calls were returned. So I drove up there again. When I asked to speak with the manager he came out and immediately asks if I was the one with the Skid Plate. When I said I was he said he submitted the paperwork and they would reach out to schedule my repairs through a dealership. After over a month I never saw an email. So I drove up there again and Edwin was there to greet me. He was shocked I was not taken care of. He said the previous manager was no longer with them so I could talk to the new one. The new person (Kelly, I think...) said they submitted the claim but it was denied and there was nothing he could do. I said that was absurd. How can you come to that conclusion? She said he didn't that they submitted the paperwork and some on that end denied my claim and that ppl make claims all the time. So I went through the story of what happened to him and all he could do was clarify claim was denied. I was not taking NO for an answer. They DID THIS AND I AM NOT RESPONSIBLE FOR THEIR LACK OF QUALITY WORKMANSHIP. So I called the HQ on the website. Waited over 38 min to get someone on the phone. When I did he proceeded to tell me that they NEVER MADE A CLAIM!!! and that the district manager will call me in 5 days. And that's where I am now. Little faith he will call but I'll be a thorn in their side until I receive justice and an apology for the hell I've been put through.

    Edward and Eli with the finishing touches
    Stephanie C.

    Edward was so personable and friendly while he took care of our car! We didn't even need to get out of our car! Eli and Francisco also did very good in the actual oil change. This location has only been open a month! When the boyfriend and I came here just after noon,there was no lines so we got seen very quickly. They topped off our water and coolant,replaced our oil plug and reset out tire pressure to 38 and washed our windows. These guys are great from start to finish!

    Per manager 4th car they have messed up this week

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    2 months ago

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    Victoria S.

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    1 month ago

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    Victoria S.

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    3 months ago

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    Victoria S.

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    8 months ago

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    Victoria S.

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    2 months ago

    Excellent service!! KJ was very professional and very helpful! I was in and out in no time!

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    Victoria S.

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    2 months ago

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    Victoria S.

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    Victoria S.

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    4 months ago

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    2 months ago

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    Victoria S.

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    9 months ago

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    Victoria S.

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    8 months ago

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    Victoria S.

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    8 months ago

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    Victoria S.

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    2 years ago

    In and out in about 15-20 minutes, very efficient and service was prompt and the team was friendly!

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    1 year ago

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    Victoria S.

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    Victoria S.

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    8 months ago

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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    It really is , don't get out of the car! It does talks 5 . Sometimes you have to wait to get in the Take 5 position but it's worth it!

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    3 years ago

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    4 years ago

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    2 years ago

    Blair helped me out and they did a super fast quality job! I was in a hurry and they were very responsive and personable.

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    2 years ago

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    5 years ago

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    4 years ago

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    Page 1 of 2

    Ask the Community - Take 5 Oil Change

    Review Highlights - Take 5 Oil Change

    Will be returning for all my future oil changes.

    Mentioned in 5 reviews

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (125 reviews)

    I took my car here around 3:00pm yesterday. I normally go to Take 5 but there was a 2 hour wait and…read moreI desperately needed the oil changed and coolant in the car so I came here. I waited about 15 minutes which was reasonable. The girl scanning in was nice. I asked her if they will top off coolant and fill tires because the coolant was low and my tire pressure light was on. She assured me they would and they started the service. Not once did anyone come explain pricing or how it works, give me an option or anything like Take 5 does. Then they came to replace my oil. They all looked annoyed to be there and the guy changing mine very clearly did not put coolant or any top off of fluids. They also did not even touch my tires. This is all fairly basic in an oil change but for them it must have been too much to deal with because I had to ask if they did it. Another guy had come over to the window and said yes and I asked again if he was sure to which he said, yes again. had zero wiper fluid so I knew already that they didn't just from that alone. The girl came over to ring me up. The oil change was $135 which is absolutely ridiculous. There was zero warning on the price plus it was clear they didn't bother to do anything else with the oil change. I'd honestly be shocked if they did anything at all. I'm just hoping the oil is fine. I paid and the hood was still up. The guy who said that they topped off the fluids closer the hood and told me I was good to go. I asked him if they filled up the tires and he said no. I said I asked before they started if they'd do it and they said it was included...clearly this was an annoyance to them. He said the machine wasn't working and I'd have to drive down two stalls. I was like sure that's fine...welp when I said that he just got the air compressor at the stall I was at and filled them up. I'm assuming he just didn't want to do it... Finally, I asked him again for the THIRD time id they'd topped off fluids. He said yes they should have and I told him the car was still saying it had low coolant and could he just check because I just paid them $135 to do this and I didn't want to have to come back. He finally did and...no they had not put coolant or Wiper fluid in. He very reluctantly did it and said he was always having to show people how to do their jobs. I'm assuming this happens a lot and they just hope people don't say anything. Long story short, this place is overpriced...gives no indication of how much the service is and then doesn't even do the basic "18 point maintenance check". I'm so annoyed I had to keep asking and they kept trying to make me leave before they even checked under the hood. They clearly are too busy or annoyed to deal with it. I will absolutely not be back and I would highly suggest you go elsewhere too.

    I took my car to get inspection and they said it failed. Couldn't tell me why. I took to another…read moreplace 20 minutes later and the guy who ran the inspection there said the guy manually put fail engine on which will automatically fail inspection. My car passed inspection so I went back to this place to get a refund and the guy said he knows how to do inspection and would not refund my money. I would not take my car to this establishment they are a ripoff and staff is rude and don't know what they are doing. Would not take responsibility for their error. This is why they have a poor rating. Don't give them your money!

    Take 5 Oil Change - oilchange - Updated May 2026

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