Everything is great when you are a customer of this independent, family owned pharmacy. It begins…read morewhen you call them and a real person answers the phone, most often Sam, the pharmacist and paterfamilias. You never have to listen to loud, irrelevant, time wasting recordings, or be put on hold while being driven mad by "on hold music" for interminable lengths of time ever again. Sam will speak to you directly. If he's very busy, he will offer to call you back. There's nothing like being served by Sam and his team. He will remember you. In addition, Rite Way has reliable home delivery.

Rite Way is still one of the best places to get a large variety of medical supplies like bandaids,…read moresurgical tape and other sundries. There are cleaning products too and toiletries for the ladies. Food items like sugar, tinned foods and bottles are also sold here. Sam is the patient owner and Arturo helps everyone who comes in. Open every day except on Saturdays, Rite Way is the place to come to.

If I'm recalling correctly... healthwise used to open before 9:00 a.m. in the morning and really…read moreservice the community. It was definitely the community's pharmacy. This new group that purchased the drugstore doesn't feel warm and cozy like it used to. And from what I understand.. my doctor's office had called in a prescription on April 30th. Took me quite a while to go and get it but they didn't even show any information on it. So I of course called my doctor's office and she read it right out to me that they definitely received the prescription and they have that proof on file at the doctor's office. It's a shame because it was such a Hands-On Community Pharmacy Once Upon a Time. Sadly the one thing we can count on in life is change! Well it's after 9:00 a.m. and they're supposed to be open but the pharmacist isn't here yet. The fellow that just unlocked the doors said the pharmacist isn't in yet ... due to traffic. WE'LL.... LEAVE EARLIER! THIS IS THE 3RD TIME THIS HAPPENED WITHIN A MONTHS TIME. IT'S RIDICULOUS. IT'S UNPROFESSIONAL. 3 STRIKES .... YOU'RE OUT. BE RESPONSIBLE TO YOUR JOB. And once he arrived & finally addressed me.. he had a miserable attitude. So, seems like being tardy is his standard. He's keeping the customers waiting and yet he has a nasty attitude. Seemingly quite entitled. That's not what a community wants for what was once a real mom and pop warm and fuzzy Pharmacy ... AND THEY WERE SO PROFESSIONAL ... AT THE SAME TIME. . When I ran offices and someone was late... NO LESS SO VERY OFTEN ... the owner DEFINITELY did not appreciate it ... and over time they will let go. It shows a lack of care and concern for your job. This pharmacist just shows up LATE. I'm standing outside at 9:00 (when the pharmacy is supposed to be open) ... 3 times within a month is unacceptable ... 3 TIMES IN A MONTH'S TIME?!?! SAYS VOLUMES TO THE NEIGHBORHOOD. We were used to a very different type of service at this Pharmacy. I've been in the neighborhood for over 50 years now. TIMELINESS! Actual professionalism And real customer service All very critical in a business ... especially when you're dealing with the public. These are key factors for REAL SUCCESS. These critical points don't seem to be a part of this establishment any longer. Looks like I may have to switch drugstores. I hope the owner is well aware of what's lacking here

DON'T RISK USING Health Wise Pharmacy on York, you'll be sorry!!! They used to be, emphasis on…read moreUSED TO BE, good. They refuse to pay their delivery people a meager wage and as a result YOU will hear all sorts of excuses as to WHY they can't delivery. Saturday, RX was needed urgently. NOPE, no delivery on Saturday. They could walk it over themselves if they cared as I live 2 blocks away, but hey, no interest. If I could go and get it myself, I WOULD HAVE. Now Monday, after multiple calls and no guarantee, finally got RX at 53i0PM. They value saving a few dollars over your well being and that's evident. Never trust them again. They have become so unreliable and uncaring.

Life-long Chelsea resident and I just discovered Chelsea Royal Care in the past year. Definitely…read moremy loss!!! This is the poster child for small, family run neighborhood business! They are super efficient, caring and accommodating and I will never go anywhere else! Do yourself a favor and divorce yourself from the big box CVS, Walgreen's and Rite-Aids where you are just a number (and sometimes not even that) and call/visit Chelsea Royal Care. They have free same-day delivery (the delivery person is super nice and caring) and quick turnaround on items not in stock. I'm definitely a fan!

Wouldn't accept my insurance for critical medication. I have…read morevery good insurance excepted all over the world. Pissed me off.

great customer service, professonal,very knowlegeable,accomodating ,…read moreon time delivery service.

Great bunch of guys there. Very accommodating. Willing to go the extra mile for their customers…read more Being so good, they are very busy, so you'll need to have a little patience if you try to call. But even though there are a dozen pharmacies closer to me, I have all my prescriptions there. Best

It's so wonderful to find a drug store with Educated, kind and helpful staff! Also, this is a…read moregreat place for fun gifts, cosmetics, toiletries and cards!

I have been a loyal customer here for over 10 years, but I've officially switched pharmacies. I am…read morehighly sensitive to switching generic manufacturers and have had bad reactions in the past, which is clearly noted on my account. Despite a confirmation call the day before confirming my specific manufacturer, they delivered the exact same brand I had already sent back the month prior for the same error. When I called to resolve this repeated mistake, the pharmacist was extremely nasty, telling me he was "not dealing with this anymore to make 5 cents." For someone managing chronic health issues (CML), having a pharmacy that acts as a partner in care is vital. Being treated with such blatant disrespect after a decade is unacceptable. It is a shame, as I previously had a great experience with Rebecca, who was always helpful and managed my care perfectly. However, this other pharmacist has lost my business for good.

Needed UTI meds on a Sunday and didnt want to spend another night shivering. All the usual suspects…read morein Fidi like CVS.. Walgreens Duane had closed pharmacies. So glad coming out of Doc's office I found this gem of a pharmacy. Super, nice and polite folks. Pharmacist was great, chill and informative. Definitely recommend! A neighborhood gem.

Quite surprised with unprofessionalism and unhelpful behavior displayed by the pharmacy staff. I've…read morehad multiple instances where questions for the pharmacy were met with unprofessionalism. No matter how polite and succinct the communication to pharmacy staff is framed, I am always met with disdain. Never experienced that in other pharmacies in the city, including ones not part of a chain (i.e. CVS). Will rather go to Tribeca Apothecary and even HealthSource Pharmacy uptown to get better service.

Small independent pharmacy which has been serving the Yorkville area for years. As a smaller local…read morebiz don't expect the size and selection of a CVS but customer care and personal service is on a higher level here. They carry the basics as expected along with cards, drinks, candies.

Everything! Faisal, the pharmacist, is wonderful. Kind,…read morecaring helpful and efficient. The store is well stocked and clean and the staff helpful. Five stars!

Called Sunday afternoon to verify that they were open. Sure enough someone answered, told them…read moregreat be there in 10. Well got there in 10 minutes and to my surprise a sign that says out to lunch be back at 2:30pm. Really???

They may or may not speak English but can at least understand "how much is this?". I'm reviewing…read morethis store in terms of kbeauty (Korean Beauty)/Asian Beauty selection and price. Last time I stopped in here, they have some new items like the popular Guerisson Horse Oil cream at $29.99, Donkey Milk Cream by Freeset at $35.99, Bird's Nest Mask Pack by Imselene at $14.99 and Magie Cochon's Collagen Jelly Pack (burgundy packaging with cute pig) at $12.99. If you're a SHEET MASK FANATIC - HIT THIS PLACE UP! Amazing sheet mask selection at VERY reasonable/cheap prices. Full range of Goodal sheet masks in boxes for $14.99, other brands include Mediheal ($19.99 - $22.99/box), Mediental, SNP, Lululun, Pure Smile ($1.99 each), My Beauty Diary and My Scheming (owned by My Beauty Diary). TONS of variety for My Scheming and My Beauty Dairy for $10.99 a box (10 masks) - like stacked up to the CEILING. For the brand, My Scheming, they have an ongoing deal, Buy 3 and Get 1 Box FREE. Great deal - STOCK UP, your hoarding signal is going off. They really do keep up with what's trending and newest items including the Ostia phallic-looking Cucumber Gel (only $6.99 too!), Holika Holika Aloe Gel ($10.99, not worth it), Nature Republic's famous Aloe Gel (7.99) and Mediental's Snail Collagen Aquaring Gel in the orange transparent tub for $9.99. Skinfood's famous scrubs in tubs (think Black Sugar scrub) were here at $14.99 each (which is in the lower market rate pricing in the US). Japanese skincare is plentiful but it's nothing more than you can't find in the New Kam Man supermarket also in Chinatown. They have the popular Tsubaki shampoos and conditioners too at market rate pricing - $19.99 for a set in a plastic carrying case. Real hidden gem for kbeauty - F train to East Broadway is closest subway, 1.5 (long) blocks away. Oh, and yelp has the address listed incorrectly - it's 96 E. Broadway, (not 75). My pic proves this.