THE BEST. Steve is awesome and everything you want in a…read moretradesperson: fast, responsive, clean and quality work, and fairly priced to boot. I have a 1940s build with all original plumbing. Despite treating it like the frail and fussy Victorian child it is, it still gives me trouble. Steve's come to my rescue twice in the last 6 months and I'll be using him for every plumbing need from here on out.

FIRST CLASS! We encountered a leak with our water heater on…read morea Friday afternoon. We contacted Steve and he was able to fit us in on a Saturday. He assessed the damage and recommended a good water heater (not cheap one from Home Depot). He drove to Concord to get a first rate water heater. Him and Chris stayed past 6pm on Saturday to complete the job. Professional and top notch work.

I scheduled an appointment with Olivero on July 2 (spoke with Julie) for a stuck toilet and a…read moreshower that wasn't draining. No pricing, service fee, or minimum charge was ever mentioned when I booked -- only the appointment window on July 6. On the day of the visit, the technician spent a brief minute looking at the toilet and shower, and a few minutes at the clean-out while I flushed the toilet. Including time on the phone with his office, he spent about 10-15 minutes at most, then said the job would need two technicians, 2-3 hours, and cost roughly $1,200+. The formal estimate that followed was $675 to remove the toilet, snake the line, and reset it. For comparison, I called another licensed plumber, who quoted around $220+ after hearing the symptoms, including the potential need to snake through the toilet. This plumber arrive on the same day, cleared the drain through the sink connection without removing the toilet, tested it by flushing and running water through every fixture in the house, cleaned up, and was done in about 30 minutes. That same evening, before I'd even confirmed whether I was accepting Olivero's estimate, I received an invoice for a "minimum service charge." When I disputed it and pointed out that no rate was ever disclosed upfront, I was told repeatedly by Jessica, "we are very upfront about our rates." That simply wasn't true in my case. The replies also felt templated, often arriving in less than a minute, more like a script than a real look into what happened. To be fair, the plumber were polite throughout. But the core issue is this: they insisted in writing that pricing was disclosed upfront when it wasn't, and charged me for a brief visit with no real diagnosis or work done, with an estimate starting at over 3x what the actual fix cost. If you're considering Olivero Plumbing, get a firm, written rate quote and compare before booking your first appointment, even if you believe it's just for an estimate, you do not want to end up facing an arbitrarily bill at exorbitant rate after the visit.

For the record, Vince and the staff at the central office are still great. If you reach out to them…read moreand Vince gets assigned to your work order, you'll be in good hands. Unfortunately, I had a couple bad experiences with another one of their plumbers who misdiagnosed two plumbing issues, so I'm updating my rating. The first issue he charged me $200 for without resolving the issue (I ended up, eventually, figuring it out and fixing it myself). The second issue he charged me $200 for, essentially, a consultation then recommended a $2K+ solution. I got a second opinion and it turned out he was wrong and the $2K+ solution wasn't necessary at all. He also wasn't particularly pleasant to interact with. It's too bad: there's a lot to like about Olivero, but my bad experiences with this other plumber kinda soured me on them.

Seriously the best experience. Billy is kind, patient, thoughtful, considerate, fair, and friendly…read more Customer for life and glad to have found him.

Billy was very friendly and professional. He was communicative and thorough in describing what…read moreneeded to be done and what my options were. He gave me a a very reasonable price for his work and even advised me on how to save money for what I needed to get done. Also helped me set up my Moen Flo app. Just above and beyond great service. Would definitely use again!

I called to get a water pressure regulator installed and they had the best price. I was given a…read morewindow for which the plumber would arrive and he arrived early in that window. Everything was done within a few hours. My water pressure went from 180PSI to 60PSI. My pipes and tankless water heater are grateful and so am I.

I hire Val Betti Plumbing without comparing quotes. They always do a great job and their staff is…read morevery professional

Everything was good, quick response, great people to help, gave 2 different estimates, for 2…read moredifferent options for consideration, have used them in the past and will call them again for any future issues, they answer 24/7. Cannot say enough for all they have done

Needed to give kudos to Jonathan and Jorge! We've…read moreappreciated the diligence of these two as we have had multiple bathroom backups in the past 3 weeks here at the school . They've been here a few times in that span and worked hard to figure out the cause. Right on Superior Plumbing for these two guys! God bless!

I highly recommend this company. Rick immediately sent out two workers within an hour of my call…read more They replaced my broken bathroom sink faucet and repaired the leaks under the bathroom sink. These workers were courteous, professional and did the work in less than an hour. The price is reasonable, and the quality of work is wonderful. If I ever need another plumbing job done, I will definitely call them again. A+++

Rick from The Plumbing Two is hands-down the most responsive and reliable plumber we've ever worked…read morewith. He's saved us on two separate occasions and has completely earned our trust. When we had a major leak, Rick showed up the next day--on a Sunday--and quickly discovered the issue was far more involved than anyone had realized. We've had plumbing problems for over 15 years that no one could properly diagnose, but Rick and his crew tracked it down. They opened up the ceiling, rerouted pipes, cleared clogs, and replaced sections that were rusted and corroded. For the first time in over a decade, everything works exactly as it should. The leak had caused significant water damage, so we had to bring in a restoration company. We were leaving town the very next day, but Rick completely handled the situation. We trusted him with a house key, and he coordinated daily visits with the restoration crew, keeping us updated through frequent texts. His communication was exceptional. Rick also personally showed up to the appointment with our insurance assessor, explaining everything, and sharing videos and photos. Every time a new issue came up, Rick managed to get a full crew onsite immediately. He responds to texts immediately, often wihtitn 10-15 minutes. He and his team were professional, respectful, and detail-oriented--cleaning up after themselves, protecting our belongings, and treating our home with care. Later, when the restoration company couldn't reassemble things or reconnect our washer and dryer, Rick and three of his crew were back at our house within 90 minutes. He personally made sure everything was reattached, tested, and leak-free before leaving. Rick truly goes above and beyond. He's responsive, friendly, and absolutely dedicated to getting the job done right. If you're looking for a plumber who cares and delivers quality work, The Plumbing Two is the company to call!

Michael was prompt, reliable, flexible, funny, efficient, and skilled. I could not be happier with…read morethe sink installation he did. It was absolutely the most pleasant experience I've ever had with a plumber or other skilled worker coming to my home. 100% recommend him without hesitation.

Michael was fantastic. Came in and did a great job very quickly at a extremely reasonable price…read more Very friendly and knowledgeable. Easy to work with. I can't recommend him more.

Nasir Jalil and his coworker did several different jobs at once in a short amount of time: found…read moreand fixed a leak and stopped an annoying rattling sound under the house. They even reduced the price from the previous estimate. They are reliable and excellent.

Our sewage ejector pump quit working which took out our laundry and bathroom. I called and they…read morewere here in less than an hour. Fixed it and explained the issue. Worked with me on the price based on what was actually done. Great service. Highly recommend. Location - El Cerrito