1. Drummond Electric

    1. Drummond Electric

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    San Jose, CA

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    Electric inspection

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    1 year ago

    Trent has completed several jobs for me. Great work. Knowledgeable, timely, reasonably priced.

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    2 years ago

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    2 years ago

    Awesome service and easy to work with. Trent did a great job, I appreciated his expertise and clear communication.

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    Review Highlights - Drummond Electric

    As Trent was working on the outlet, I was able to discuss other minor concerns I had throughout our home.

    Mentioned in 17 reviews

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    Mr. Electric of Palo Alto

    Mr. Electric of Palo Alto

    4.6
    (14 reviews)

    I had Palo Alto Electric show up to install one NEMA 14-30. I was really clear over the phone about…read morewhat was required and what I wanted. They showed up and I showed them what was needed and where everything was. I had the plug, the breaker and just need 100ft 10/3 wire to be run from the breaker box to the garage about 70 ft of wire total through the attic and down the back wall. So they quoted me a flat rate of $660 on an iPad and I'm like great let's do it. I assumed they would start the work that day but the young man and his associate said they wanted to schedule a different time. I ask what was stopping them from doing it now, 2:30 pm on a Tuesday. He said they need to do a Home Depot run to get the wire. I sad if that's all could you do it right now, Home Depot is 10 minutes from my house. He agreed and I let them start work. 4:30 pm rolled around and they said they had to leave. That they would have to come back another time. At this point, my walls had large holes. I asked if they could come back tomorrow at 8 am and he said maybe, let me ask dispatch. He walked outside and made a phone call. Came back and said the best they could promise was next Wednesday, more than a week out! Why would you start a job stop halfway through and wait a week to finish! It makes zero logical sense and creates what I'd call the terrible customer experience. I told them that was not acceptable and to call me in the morning to let me know if they could make time tomorrow. Otherwise, I'll hire someone else to finish the job. I didn't want to wait a week with a hole in my office walls, which seems like a reasonable request. The next day I heard nothing and had my normal day of zoom meetings, COVID-19 life. After my last meeting at noon, I called them and asked if they had planned to come back and finish the job. The nice women on dispatch said maybe Friday. I was like no I'll hire someone else and we will just forget this ever happened. She said I'll call the worker (Evan) right now and see. I told her at this point I can just get someone else to come to finish it. I called two other electricians and one agreed to show up after his last job and wire the circuit they didn't finish. I then get a call from the owner Tahir who proceeds to be abrasive and aggressive. Not empathetic that his workers left holes in my wall and failed to communicate that they need two days and where overbooked to complete a simple outlet install! Being verbally assaulted by the owner and called a terrible person and how do I treat people that way and shut up and listen. At this point, I really didn't want to have them show up at all. I told him the deal was off and I'll hire someone else. He said his worker lost his wallet in my attic and I'll send them over right now to finish the job. He said it in a way that didn't sound like a choice, I said if they show up and complete the job today I'll call it good. When they show up I open the door the worker tried walking right in with his drill in hand. He didn't acknowledge me or ask me to come inside the house. Not there is a pandemic and we are required to wear masks and practice social distancing or anything, let alone workers in your house. I said I didn't want to work with them anymore they did a terrible job communicating. They asked if they could make it right as they are already drove here and have all the supplies now. I felt bad for these guys, they are just trying to make a living, and while they can learn to communicate better the did drive all the way here. I agreed to let them finish the job and texted the other electrician that they came back and he's off the hook. That leads me to the quality of the work. I don't expect electricians to do drywall but they did a really bad job of cutting and cleaning up after themselves. They took forever and in my electrical engineering opinion did a terrible job. I'll add photos of what they completed to have you judge for yourself. I will not be using Mr. Electrician in the future which is a shame because I'm starting an EV charging company that makes it easy for multi-unit properties to offer EV charging. I have 15 electricians on my list in the Bay Area already who I've used or plan to use as our company grows its partner network. But this experience with Mr. Electric Palo Alto, a four-person company based in Milpitas left me upset and won't be on that list. The owner himself is the main reason I'm writing this review. His behavior on the phone is just unacceptable and I hope people read this review and choose another Electricain. The two reviews they have seem to be the exact opposite experience so I hope this is just an anomaly. You can also lookup C-10 certified electricians online for each county in CA at https://bit.ly/2EbO10l

    Pretty disappointed to have to update this, especially given the great service we had initially…read morewith Mr Electric (Tahir). Tahir and team did a great job helping us with the streetlight update that the Town of LG required, but when we had his team back to help with a GFCI that was constantly tripping, things went downhill. One of the electricians on the team, Brian (no longer with Mr Electric), had to come back 2x and even replaced the GFCI. After 6 months of the GFCI continuing to trip almost daily, I called Tahir back to have his team make good on the warranty of the work. They sent out Juan this time, who replaced the GFCI again, citing the prior one was "old and needing to be replaced" which was surprising given it was replaced by the Mr Electric team! He then started poking around an outlet on the other side of the GFCI (inside the house) as well as the breaker panel. He let me know things were fixed, and if we have issues again to call, but everything looks fine in the panel, so no wiring issues. After he left, I realized the lights in the bathroom and hallway won't turn on, so I called Tahir to see if they could come back and fix it. Nope, they "didn't touch anything in the panel" so this is a different issue, which would be a separate service call. I saw that two of the labels on the panel were marked out with a sharpie (I hadn't done that), so I took the panel off, and noticed the wires going into certain breakers were no longer present, and I have no idea where they put them. Tahir remains adamant that they didn't do anything in the panel, so I guess the wires just disappeared, and I'll have to hire another electrician to find them. 2 stars because they were helpful initially, and were backing the warranty on the work they did.

    Wright Lighting and Fireside

    Wright Lighting and Fireside

    4.4
    (128 reviews)
    $$

    We had Anthony do our fireplace remodel, and we are extremely happy. Our fireplace was a gas…read moreinsert, and we wanted to switch to an electric. We decided to do a build out to update the space. Anthony was very friendly and punctual. The team that he works with were also friendly and on-time. I was concerned about dust, but was so impressed with how clean they kept everything from start to finish. Anthony has an excellent eye for design, and was very helpful with suggestions for spacing and placement. He was also sure to take care of all the details, including removing existing speakers and lights that would no longer fit and properly patching up holes. They did exceptional work, and we are so happy with the finished product. We look forward to working with him again for our lighting.

    What I appreciated most is that they handle everything themselves -- demolition, electrical, gas,…read moreand installation -- so there's no need to coordinate with multiple contractors or worry about who's responsible for what. I had a very specific and challenging project: installing a gas fireplace into a very small, original arched Victorian fireplace. Anthony was incredibly helpful throughout the process. He patiently answered all of my questions and spent a lot of time working with my masonry contractor to explore every possible option. Thanks to his guidance and expertise, we ended up with the best solution possible. We are finally got rid of draft and now spending most evenings in once most abandoned room

    Drummond Electric - electricians - Updated July 2026

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