Jet, An amazing…read moreemployee and amazing customer service. I was dreading this visit since I have not been here in awhile. Jet was the best!!!

What a nightmare this place is. Completely rude and inappropriate behavior from getting your number…read moreto dealing with a teller. The negative experiences I read about in other reviews is not surprising. These DMV employees act like bad cops abusing their power, and if you stand up for yourself, they will lose it and bully you more! People who treat others this way need to be brought to light so that they realize they can't get away with it, and ultimately change their toxic behavior.

Way better then waiting 4 hours at the DMV! Just come here for all your vehicle registration needs.read more

The business you didn't know you needed. Skip the DMV for…read moreall things car registration, I was helped by Luis who was friendly, charismatic, and looked into everything he could for all of my car registrations. When I say no stone was left unturned, I was sent home with all documents that I could possibly need for future registration. Any of their costs are totally worth it and very reasonable! My needs were fulfilled with ease

SHOUTOUT TO ROBERTO‼‼ RECOGNIZE HIM‼ Long story short, San Mateo vs. Redwood City, had my first…read moretest @ the Redwood City Location, before the drive even started I was yelled simply for trying to locate the emergency park without given a chance to point to it, also dealt with the very nasty attitude from Redwood City Instructor that caused me to cry after leaving that DMV. Totally understand they are only one person dealing with different people all day everyday, however that doesn't give you the green light to come at someone aggressively, Nor judge them before even sitting in the passenger seat. Decided never again was I going to waste time & money at that location after that experience. Two weeks after my first Behind the wheel test I heard good things about San Mateo location and took my Re-Take here. BEST DECISION I MADE!!. Roberto was very approachable, professional, and extremely calm. I felt comfortable and safe with him being the instructor.

8 AM: rain and hail. We had 20 people waiting outside getting soaked…read more At least let people go inside !!! Is give it negative points.

Well worth it to pay for this service vs. waiting in line for the DMV. The whole process took about…read more15 mins. No prep needed and I left with the paperwork needed as part of my registration (which I actually did at AAA, skipping the DMV entirely)

Vin Verification SF their job quality is exceptional. Quick…read moresame day service . Nice very kindly owner. I can not back to DMV or CHP. I am confidently recommend.

Re-registered my car from out of state on Thursday 6/11/2026. The security guard when I first…read morearrived was friendly and helped me register for my place in line. I loved that I was able to wait in my car for the inspection. Inspection went well. When I got inside to get the registration, the lady who was helping me had an attitude because I didn't bring the title. the agent I chatted with online didn't say I needed to bring the title. Eventually she was able to register my car with a "golden registration". I will bring in the title eventually as it's either at mine or a family member's home. I definitely recommend going early in the day when it's not too crowded. Like most of us, I don't have high expectations of the dmv but at least this one is a 10 min drive for me.

I came with no appointment, I needed the monthly sticker for my license plate as mine had faded all…read morethe way out. Although it was crowded, the line moved fairly quickly. The lady who helped me was nice enough. I explained my situation, I needed to show my registration, and she just gave me the sticker, no charge. Definitely one of my better DMV experiences!!! I actually think, because it was so busy, that might have helped me out because the whole process went rather quickly!!

Service as good as it gets!! I made an appointment here to renew my drivers license as I had…read morefavorable experiences in the past. Today was perfection. I got the check-in text exactly 10 minutes before my scheduled appointment. Immediately I was sent to an open window where a DMV employee was waiting. She politely and quickly led me through the fingerprint, onscreen application review, renewal fee payment and vision check. After handing me my interim license she directed me to the photographing station where another polite agent snapped my picture. And then I was done after spending a total of only eight minutes! Incredible positive experience. BRAVO to this office!!

Has Been over a year since coming to this DMV location and a lot has changed and some things the…read moresame. The procedure for check in was a bit problematic for anyone without a device to scan the checkin QR code. Also NO WIFI at this location could be stressful to someone with a device but no service. After getting my number to get my new License, went to the mens room to fix myself up before picture was taken. Unfortunately the mens bathroom STILL had NO MIRRORS. (After not having on the last time I was here) as I am trans and avoiding conflicts use the guys bathrooms, the womens of course had mirrors. Please put a MUCH NEEDED MIRROR in the GUY bathroom Corte Madera and GUEST WIFI. Would of been 5 stars. Employees were great and helpful.

Lovely DMV Small place…read more By appointment or on line inside is faster Big parking lot Clean place I don't see the kiosk Convenience location PLEASE DO NOT BRING KIDS is not ambiance for kids I will back next year

Update: Dominic and David are the saving graces when it comes to this DMV! I completed the real ID…read moretwo more times in the office, and they discovered it was not being processed immediately. They made multiple phone calls to get to the bottom of it. ------------------------ This place is an absolute nightmare! I waited all day, along with several others, for my Real ID and made it through to the final step of taking the photo, as my driver's license was expiring. After six weeks of waiting, I called their office to find out they never processed my application. I was instructed to come back and re-initiate the process. When I got in line, I presented my receipt and all required information, yet they told me I had to obtain a number and start from scratch. The incompetence here is astounding! The manager today was unhelpful, stating that without proof of residence for my Real ID, I would need to return another day. I would rather endure a root canal than deal with this level of incompetence again!

Had to get a Real ID and renew my license and this location was super efficient! A month back, I…read morehad scheduled an appointment next week in Fairfield b/c I couldn't get anything closer or sooner. This office is 10min from my house so I thought I would see how long the wait was for non-appointments. To my surprise, I was in and out in 1 hour! Note: I filled out the application and uploaded my documents online, showed up 5 minutes before opening, and scanned the QR code for a line position the moment I got inside. Also, the lady at window #1 was both pleasant and helpful so I'm not sure why this place gets such a bad wrap! Go early, come prepared, follow directions, and be respectful for a smooth process.

I recently moved and went online to update my address for both my registration and driver's…read morelicense. After waiting the required three days, I attempted to request a replacement, but the system would not allow me to do so. That experience alone was already frustrating, which led me to visit the office in person today. The first employee I spoke with was direct and helpful regarding what I needed to do. However, my experience changed once I was sent to window #21. The employee assisting me there was rude, unclear, and difficult to communicate with. She handed me paperwork without properly explaining the next steps. She was wearing a mask and speaking very softly, making it difficult to hear or understand her instructions. When I asked what I was supposed to do with the paper, she simply pointed me toward the computers without giving clear guidance. Afterward, when I got back in line and asked additional questions for clarification, she became argumentative instead of helpful. I eventually asked for her employee number, and she gave me "C5." I mentioned I would take a picture, and there was no issue with that. Overall, this employee would greatly benefit from additional training in communication and customer service. Customers come in already frustrated at times, and clear, respectful assistance makes a big difference. Other than that, it wasn't a long line to be seen, which gave star.