*** First of all, there is a one star review here complaining about billing by their psychologist…read more I believe that this review is misplaced as Mountain West Chiropractic has no psychologist. Came here to try them out through a Facebook special for $49 which provided a free soft wave treatment. Trying to find a doctor that I feel very comfortable with. I wish I could remember the doctor's name, but he was very informative and pleasant as was his receptionist. I enjoyed getting to know him and talking about a common interest that we have. Soft wave is a miracle treatment that, of course, insurance companies do not cover because, of course, the AMA doesn't give it a billing code. This defies logic and common sense, of course, because the insurance companies would rather cover much more expensive treatments and procedures instead of this highly cost effective and just plain effective treatment. If you've seen any ads for soft wave treatment with patients suffering from joint pain or stiffness or other ailments, they are true. Let me tell you about my story. I had tweaked an injury to my right shoulder almost a year and a half ago. This limited my mobility and kept me from doing active things like throwing a ball. Even simple things like putting on a necktie or washing my back. There were definite movements that I could not do without pain or limited mobility, like reaching up high. This doctor gave me at least 15 minutes of soft wave therapy (it felt like longer) and it's crazy!--it works immediately. I could reach higher and every mobility issue improved. Doing soft wave instead of surgery? No brainer. I wish this had been available years ago so that I didn't have to go through partially successful surgery that took many sessions of PT for only partial recovery. The technology behind it is that it increases blood flow, can increase bone density, and as far as I can understand, sort of "tricks" cells into a self-healing mode. You can research this yourself, though, it's not the purpose of this review. And of course, it has been in use in Europe for years before the US approved of it. Invented by German doctors to shatter kidney stones. After the soft wave therapy, he gave me an additional treatment with some sort of supplemental electromagnet treatment that also works in deep tissue. It was a pad that produced pulses. I don't remember the exact name of this treatment. His prices are comparable to everyone else's. I would definitely recommend that you try him out. When my financial situation improves, I'm definitely going to pursue this and make an appointment. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

My lower back locked up, all the way! It got to the point where if I engaged the muscles in my…read morelower back my entire back would cramp up and I would be stuck for several minutes before I could move again. This happened right before I was going on a long road trip. I called and they got me in right away. Dr. Watt is great. He treated me and of course I wasn't immediately healed, but over the next few weeks I feel like I'm back to 100%. If you're having issues with your joints give them a call, they work it out for you.

This place is a joke that's not funny. I went there for knee pain and they made feel like I was…read moretalking to a car salesman.

I won't go into details, but under NO Circumstances would I ever step foot in this place again. Be…read morevery sure that R.Ned McArthur(DC) does not have anything to do with your care. I practically had to run out of this place telling them I am a medical professional and what they are doing is wrong! Rating would be 0 if I could give that!

Dr. Hawks is a miracle worker. I've been fighting some neck and hip pain and after a couple of…read moreadjustments, I'm seeing improvement. He knows what he is doing and explains the process as he goes, helping me to understand a little bit about how the neck bone is connected to the shoulder bone, etc. Ha!

Best chiropractor I have been to!! Back pain gone on first visit. Hawk is so talented and…read moreknowledgeable!!

Pricey for subpar service I paid $99 for a cleaning and…read morethey didn't even clean my teeth... just checked for cavities and sent me on my way. The most expensive 15 minutes of my life... Management fired a good number of their staff recently and the atmosphere isn't nearly as friendly or comfortable anymore. I'd steer clear of this place, it's definitely gone downhill in the past couple of years.

I got a one hour relaxing massage by Julian and it was amazing! He was very professional, always…read moremade sure I was comfortable and knowing how much pressure to apply. The room was very relaxing and was soothed by beachy wave music. I then got an adjustment from (forgot his name ) but he was tall, fit, and bald and it was fantastic. I've never had an adjustment before and he was very professional as well on letting me know what he was doing. Great prices for what they deliver!

When I called and made an appointment, I expressed to the receptionist that I just needed an…read moreadjustment for maintenance as I get an adjustment on a fairly regular basis. When I got there, they gave me an office tour and sat me down in a waiting room. I had already filled out their intake form online. An HOUR later, an HOUR .... the Chiropractor finally comes in, we go through all the questions. She tells me that she would like to do an xray. I'd understand if I was just recovering from an accident and insurance was covering it, but I'm just there for a quick crack and dash. She tells me it's required and its an additional $99 on top of the $70 adjustment. No mention of this prior. Good customer service would've been "Hey we'll do this for free because we dropped the ball and wasted your morning.". but no. I told her my frustration and left am hour 20 after I got there. Will not return. ever.

In response to Dr Shetlin's email:…read more I don't have any ill feelings towards Dr. Shetlin although he does towards me. He's not in the right state of mind and I completely get it. I felt my review was unbiased and objective. I was only writing a review like a usually do. Dr. Shetlin did not bend over backwards for me. I merely just showed up for my appointment. I also asked questions which I did not know were not allowed and frowned upon. I also didn't know that wanting them to obtain a prior authorization and bill my insurance was "wanting everything for free." If I wanted something for free I would have taken him up on the offer of taking their collagen powder that he requested I take "for free". I also apologize for not jumping into a $9,000 package. I only told my experience and I know for a fact people like going to his office if not they wouldn't be open and they wouldn't leave 5 star reviews. I also apologized for your wife's death and told you I was very sorry for your loss. As you told me that's why the eligibility for my insurance was not checked . I've also had family pass away this year. It's hard and it sucks but life doesn't stop & you know this or you wouldn't be in the office or still have it open. You also said that your daughter did the billing and insurance verification but as soon as I showed my ID your front office was able to verify it with out your daughter being their. I was just confused as to why they hadn't done so before. I am sorry you wish me negative energy, Dr. Shetlin I wish you the best and I pray god gives you the strength to help you get through these difficult times.

Dr Thompson and his staff are amazing! I had visited another chiropractor and didn't have a great…read morefeeling or experience. I ended up at Dr Thompson's and immediately felt better. He is very knowledgeable and is happy to explain why something is needed or why he is doing what he does. Afterwards, his staff does stretches or exercises to work on strength and posture correction. Another huge benefit is they are low stress. Many chiropractors I've tried want you in there insane amount, but he gives you a recommended plan then says to come when you want to. I've never had problems scheduling for a time that works for me. I highly recommend coming here!

I went in expecting a great relief, none of my issues were getting the attention they need. No…read morematter how many times I said my neck was sore or pain on one side I was "adjusted" but no other solutions. Physical therapy didn't work actually agitated my right side of my neck and shoulder more. Went for three weeks have not been back and won't be back. Was also told X-rays was covered and only needed to do my co pay, well that was a lie I just received a hefty bill I went here as it was way close to my home and was recommended. I just felt like no matter what I said was wrong it was never addressed or healed. One last thing the "treatment" plan that is given to you on your second or third visit , was very highly priced. You don't have to opt for it but I feel as soon as I declined that is when I was pretty much ignored on my issues .

This is the best chiropractor I have been to here in Tooele, he is very kind and gentle and listens…read moreto your concerns about what is bothering you. I suffer with horrible migraine headaches and low back pain which no medication has helped me until I came here and now my pain is gone for a week at a time

Go see Dr. Rehkow - he has been awesome helping me through my post-crash injury recovery. Extremely…read morethoughtful and careful throughout the entire process.

I popped a rib out of place again and needed to find a closer chiropractor so I decided to try Kemp…read moreChiropractic. I'm so glad I did! Dr. Kemp is awesome. He actually listens to me and ask questions about how I'm feeling. I also tried laser treatment for the first time there and loved it! Oh, and he isn't pushy, trying to get you to come back 3 times a week for the rest of your life!