Was easy to get an appointment, called morning of and i was in within 2 hours! When I got there my apt was 10, only downfall was that i waited 30 minutes, friendly staff and the products and blowout was awesome! Well worth the time! Love the drybar read more

Great experience. My stylist was on time and she really listened to what I wanted. My hair came out a little fuzzy but thats probably just a product of the humidity read more

I've been a drybar customer for a while now. I travel a lot so I go to them all over the country. I have to say that I'm really impressed with the customer service specifically at this location. Today, I was having an issue with my membership and the system not registering it even though it charged and the receptionist was SO helpful in helping me resolve the issue. She easily could have put me off to corporate to resolve bc the issue was so weird but she didnt. She actually seemed to care and wanted to help me! Its my birthday so making sure my hair was on point was important. I am actually a regional manager for a national salon chain and the way she handled it was so impressive. I totally forgot her name but I was there today at 4pm. Whoever that was!! Also, it was raining when I left so the umbrella on my way out was an amazing touch!!! I live in Dallas but the drive to Grapevine is well worth it for this location. I think I found my new home drybar!! read more

Great people. Great service. It felt nice to be pampered. They even had a movie to watch while they do you hair.

Fabulous. Love that you can book appointments :15 and :30 after. Love that you can book a blowout on the go, where they come to you, which I have done when traveling for business. The best blowouts for volume are from here! Staff is courteous and you don't feel rushed through your appointment. Have never been disappointed by a blowout from here yet. Every stylist I've had has been equally good so I can't pick a favorite. read more

Had ms daughters hair done! I was pleasantly surprised! She has natural hair and her stylist, can't remember her name, was right on point. Didn't burn her hair. It's bouncing and behaving! read more

Already a fan of the DryBar in Plano, and thought I would give this one a try since it was where I was meeting some friends for dinner. The minute you walk in - ZEN! Same great service as I'm used to at the Plano one. And the best part...it's right off of 114 so you can get in, get dolled up, and get back on the road super fast! read more

Love this place! Great service, awesome people that work there, they know what they are doing. They are super attentive to what you want done. My hair looked fantastic when I left! I'll definitely go back again. read more

I've been to many locations but this one is my favorite. My favorite hairstyles are the southern comfort, dirty martini & the straight up with added volume. If you've never been to Drybar before I'm warning you it's addicting! I love the free drink & the girly movies playing. The products smell so good! They will ask you questions like are you ok with products in your hair & do you want volume. Don't worry about it just say yes. I've never left with stiff hair or freakishly big hair either. Everything is done very well! read more

Not impressed with the service. Front desk associates were really nice, but I literally spent less than 10 min in the chair getting my hair styled (I asked for "The Cosmo"). Had an appointment for headshots 1 hour later and you couldn't even tell my hair had been curled. I am not happy with the results and would not use them again. read more

I was just there yesterday 10/8/16 Worst experience ever! The music was so loud you couldn't hear yourself think much less talk to the stylist! I blare my music at the house and in the car, but this was too loud! Cheap champagne but the worst was my stylist! Colton, he was so rough on my hair etc! I was in physical pain after I left there! My neck, my shoulder he was twisting and yanking on my hair I felt like I was in a car wreck! Never again! I will stick with The hairbar in Southlake! I was in pain all night and still am! My neck hurts so bad! read more

BEWARE!!!! The stylist are GREAT however the customer service is HORRIBLE!!! Do not purchase Group Ons for this location because they do not honor them. I have two Group On and paid $70 for them. The fine print states that the Group On expires but the amount paid NEVER DOES. The management at Grapevine refused to give me face value for my voucher. The location was not busy and I see why. The management at this locstion stinks!!!! Very unprofessional!!! I usually have good experiences with the Drybar, but not the case today! read more

I do not have a Drybar location near my home I live in East Texas so I went to this location yesterday with my daughter and daughter in law before we went out with our significant others to go dancing later that evening none of us have been to a Drybar before and we all thoroughly enjoyed the services and experience. My stylist Anna was very nice and did a great job. My hair is thick and is easy to curl but typically the curls do not last very long but my hair still looks good today after hours of dancing. I will treat myself to this service anytime I am in the Grapevine area. read more

Purchased a Living Social Dry Bar voucher. When trying to use the app to schedule my appointment (as suggested in their emails) my reservation was not confirmed and did not go through. I tried to call this location three times at (214) 989-6136 only to be told from a voice machine that "my account was not validated" even though I never gave any account info to begin with. I arrive at this location and inform the front desk woman that the app did not seem to take my reservation. While assisting me with getting an appointment scheduled I let the front desk woman know that I had a LSV and she then informed me that they are unable to schedule appointments for LSV on weekends and that they're only valid during the week. Wish I had been able to talk to a live person when I called so I hadn't driven 20 minutes for absolutely nothing. Purchased the voucher to "treat myself" and now I'm seriously debating asking for a refund. read more

I was very pleased with my service that I used from a Groupon, so I recommended Drybar to my daughter to get her hair done for prom. During my appointment I showed the stylist the picture of what my daughter wanted done and she stated that would be a "Cosmo" blow out with an added braid. Wow! We were so happy to hear that it would be $50, so we immediately booked her appointment for the day of prom. When we arrived for her appointment & we showed the picture again and were told that it was considered an "Up Do" since the braid would require more than 2 pins to hold it in place and the price is now $80. The manager/receptionist was reluctant to hear that we had already received a quote & firmly stated it woukd be $80. Being it was the day of prom and we did not have any alternative, we went through with the appointment. After her appointment, her hair looked nice for about one hour. Then the pins began to fall out and the curls went limp. We ended up having to re-do her hair at home an hour before prom. I was hoping to have a positive experience and recommend Drybar Grapevine, but that just isn't the case. The management needs customer service classes and the stylist need more training in what constitutes an Up-Do versus an Up Charge. read more

Escaped Miami during Hurricane Irma & was abt to return to a home wo power or water. Was treated like a queen here. Top Notch!!

Amazing place. Just blow outs, up dos etc. mimosas for drinking while you enjoy a great relaxing experience.

Blow dry was horrible even down to the shampoo. I felt like she was scared to even touch my scalp and felt like I walked out with half clean hair. As far as the blow dry, I have very think wavy to curly hair which I informed her of twice. She hardly touched my roots while blowdrying and when I walked out, my roots were still damp and my hair was a hot mess of frizz. At a point, I just shut my mouth and waited for it to be over. She was very inexperienced which was obvious in her technique. If you are going to have inexperienced people at your salon, don't give them someone with a head full of hair. Very disappointed in this place and felt tots waste of money on my part. read more

I had been looking to try the dry bar for a long time and finally took the plunge and tried it. Walking in a was greeted quickly by a receptionist and shuffled to the side quickly to wait. Once I met the stylist who was very friendly and made me feel comfortable that she knew what she was doing! After getting my hair washed another lady came over to ask the stylist doing my hair if she was busy. She replied no and that she would go and do another person's hair. Without any explanation I was given to another girl and my original stylist was assigned to a girl that was clearly doing a blog and I guess a more valued customer... My new stylist didn't ask me any questions about how I liked it and got to doing my hair quickly. Once finished it wasn't quite like how I'd expected but I wasn't going make a fuss about it. In under 4 hours the curls were out and my hair was just a mess. Very disappointed that all customers aren't treated the same what a waste of money! read more

After going to the Dallas locations for several years I was so excited to see they opened a location close to me. I have loved every stylist and every style they have done!! I even went back and bought their dry shampoo and curling iron and it was completely work the money! read more

I love coming here. The smells, the environment, the products! I've never been disappointed. It is a little pricey though I must say. Id rather get a haircut that includes a blowout at my regular salon. This is great for last minute though. read more

Tried making an appointment while driving for a hair emergency and was told I couldn't without giving them credit card information. I couldn't drive and give them the info so they couldn't book my appointment. Will definitely use other services that accommodate to emergency blow outs like Blo dry bar. Big disappointment considering these services were created for convenience and ease. read more

Overall good but limited seating while you wait makes the whole experience just ok. Prefer blo bar Better

I booked an appointment here on my birthday as a treat to myself. I even added the 10 min scalp massage as a bonus. When I arrived, the 2 front counter girls were very nice. They checked me and in and asked if I was still interested in receiving the scalp massage. I said yes of course. A few minutes later, my stylist came and got me (cannot remember her name). She sat me down and had me choose a style (I chose the Mai Tai) and then took me back to get my hair washed. It was the quickest shampoo/conditioner I've ever had and absolutely did NOT include the scalp massage I was supposed to get. I thought to myself, well maybe the scalp massage comes when im back in the chair... IDK? Well, it never did. She blew dry my hair and styled it, and then turned me around to face the mirror at the end. I hate to be negative, but it was AWFUL and looked NOTHING like the pictures. I was so disappointed in the service and upset about the way my hair looked for my dinner that night. I went to the counter and the receptionist gave me my total which included the scalp massage that I did not receive. So I informed her of that and her response was "oh, ill just take it off then". I was not happy with that response and asked, how does someone make sure they get the add-on service they requested? She replied, and said that next time I can confirm with my stylist. NO. I shouldn't need to do that, especially when the other receptionist asked me when I checked in if I still wanted the add on. Your stylists should not forget that a customer has added an additional service. They should know before they start working on their client. And if your stylists cant remember to perform the additional services clients have added on, don't offer them to your clients. I explained that I was very disappointed because I added that service due to it being my birthday. It just did not seem like they cared very much and I left with a bad taste in my mouth. I hate to be negative, but I truly think drybar grapevine can learn from this. This place is supposed to be fun, relaxing, and a special way to treat yourself. I did not think it was any of those and I don't think ill be returning unfortunately. read more