I have a dual GE Café gas oven/range, and the larger oven stopped working. I called Top Repair and…read morea tech came out to assess it -- turned out the igniter needed to be replaced. He didn't have the part on hand, so I paid for the part and the service call. He estimated 7-10 business days, but they got it in just 3, so my oven was back up and running in less than a week. After he installed the igniter, we ran a test on all the functions and discovered the convection wasn't working. He pulled the stove out, ran a diagnostic, and showed me that the control board was burnt out and not getting power. Replacing it would run $600, so I chose to hold off since the oven itself works fine and I rarely use the convection feature but I'll definitely be calling them back when I'm ready, because a new range runs about $4K and that's not a conversation I want to have right now. Total cost for the igniter repair was $300. The tech was knowledgeable, efficient, and got the job done without any drama. I highly recommend Top Repair they'll get you up and running again without breaking the bank, and the quality of work is top notch.

I don't want to sound too over the top, but Top Repair is quite amazing. Calling a repair person…read morefor any kind of appliance issue can be daunting at best. It's usually something that you need right away, but you don't want to spend unnecessarily. Top Repair confidently walked me through the whole process. They have a very tightly organized customer service response, they use the technology well to respond to quote requests and information calls quickly. Then, for a standard fee, they will come and assess the issue, and then that whole fee goes toward paying for the repair if you choose to use them. The person who came out was the owner, Bagy (BAH-gee). He was amazing. Quickly understood the problem, quoted me the cost of parts and repair, ordered the part and came 2 days later and finished the job quickly. Very calm, cool, and direct about everything. Later, a further issue came up (something we both feared might happen) and he came and did another assessment, fixed some programming as part of the visit, gave me really good options and, if the problem persists, I can call him back, he knows what needs to be done and today's consultation fee still applies to the final job! These guys will not play with you. They will figure out the issue, get it fixed, and be done quickly and neatly. They're in my speed dial now. It's so nice to have someone that I can call regularly for a whole house full of issues.

Excellent job, quick service, fast response time. Very professional technician. I appreciate their…read morework and highly recommend.

I have a 10-year-old built-in Thermador fridge that initially had a defrost issue--it was blowing…read morehot air and warming up. Vadym came promptly and fixed that issue with no problem. Later, I had another problem as the fridge started making an odd noise. Initially, Vadym suspected it was the compressor fan, but the issue persisted. This issue had actually been lingering for a long time, I had at least four or five other companies came to diagnose the noise issue, each offering different quick opinions--some barely inspected it and suggested immediate part replacements, others insisted the fridge needed to be pulled out (which is a big job for a built-in unit) and fix from the back of the fridge. But none felt confident, they all rushed to conclusions without a proper diagnosis. Vadym stood out by taking the time. He thoroughly examined the fridge and, when the issue persisted, he consulted his network instead of guessing. Eventually, he figured out the noise was caused by the condenser pipe and water pipe being too close, which caused vibration when the compressor kicked in. In the end, he fixed it. What I truly appreciated was his commitment, he didn't rush to a quick guess; he invested time, asked for input, and returned until it was resolved. I would highly recommend Vadym and Metro Appliance to others.

UPDATE: Triton finally called me back and was able to issue the reimbursement for the compressor…read more Thanks to Mario for following up after my review and working to make it right. Appreciate it! My LG refrigerator died recently and I needed it repaired ASAP. Triton was able to come the soonest so I went with them. They came right away and fixed the problem- the fridge needed a new compressor. So far so good. The job ended up costing around $1350. $950 for the labor and $400 for the part. Super expensive I know but still cheaper than getting a new fridge. The problem was that the compressor was still under warranty and the repair man said that they could reimburse us for the part if we call LG to have them replace it after the fact. He assured me that this is common practice and he's done it several times before. Ok so I pay them, call LG, give them all the info they asked for and they say they will send Triton the new part in 3-4 weeks. A month goes by and I call Triton about the reimbursement. The guy says he needs to check with his warehouse or inventory manager or something to see if the part arrived and would call me back. I never heard back. I tried again the next week. Same thing- he needs to check with his inventory guy and will get back to me. No call back. I call again and you'll never guess what happened. Yes same story. And now I am writing this review because I'm starting to think I'm not getting that $400 back. Ugh. Still I can't give only 1 star bc they did fix it and they were courteous the whole time they were here. 2 stars it is.

I worked with Triton Appliance repair to fix my broken Viking microwave. Triton Appliance kept me…read moreupdated on the progress and was transparent about all the problems the technicians encountered. Despite not being able to fix my microwave in the end due to missing parts, the team was honest and responded well to feedback and refunded all the fees for me. I appreciate the honesty and how understanding the team is. They could've kept the money and not refunded me, but they did. Repair cost was cheaper than getting a brand new microwave. If you go with triton for the repair, they will wave the initial inspection fee. Will be using them again.

Emil was responsive from the start when I reached out via Yelp to see if he could fix our fridge…read more We have a Kenmore refrigerator with the two-door fridge above and the freezer below. Water was dripping in the back of the fridge and freezer. At the bottom of the freezer, the water becomes ice, but then there is no space left so water was slowly dripping out of the freezer and onto the floor. Emil coordinated a time with me via phone and came within a week of my initial outreach. His quote was also so reasonable (I was worried because a neighbor said she had the same problem and it was so expensive to repair the clogged drain in the fridge that they had to buy a whole new fridge!). When he came, Emil put on shoe covers then went about repairing the drain clog, and he also helped me figure out the extra condensation in the fridge. All in all, excellent experience: very responsive and easy to communicate with, reasonable price, total professional. And our fridge is fixed! Will absolutely call Emil for any other appliance issues we have!

Emil diagnosed and replaced my control board for my subzero in the same visit! He was extremely…read morethorough and checked to make sure everything was working perfectly! It was very reasonable and less than I expected as well! Called for an appointment on Sunday, after my refrigerator quit working, and got in the next day right at the appointment time too! Great service and professionalism!

In January we had an error code on 1.5 year old dishwasher that prevented it from draining. We had…read morean appointment within a day or two of the request, and problem was resolved quickly and professionally, and a very reasonable price. Thank you!

I got a very quick response from the initial contact via their website from Oleg. He was friendly,…read moregave me a clear quote and availability right away based on the symptoms I described. My washer needed to have a pump replacement. On the day of the appointment he came on time, and was very professional, and took time to explain to me what he did and how I can prevent issues in the future. I really appreciate Oleg's help and excellent service.

Responsive and quick service. Easy to work with…read more Had a refrigerator that was not cooling. Not a good for a frig. They diagnosed a coolant leak and fixed it without any problems. They could have fleeced me and replaced a compressor, but they did what was needed. I appreciate the honesty.

Be very careful with this company. I paid $70 for a diagnosis and was told my compressor was dead…read more They quoted me $5,571 for replacement, so I got a second opinion, and the compressor was not the problem, it was a couple hundred dollar safety switch. What bothered me most was that when I questioned them, their explanation kept changing. First it was the compressor, then an "open line," then a high-voltage breaker issue. That is not a diagnosis I can trust, or a diagnosis based in true process of elimination testing to arrive at the core issue. I've been running a restaurant for nearly 20 years, and I've seen this pattern many times before: jump straight to the most expensive repair. In my experience, this felt like either incompetence or an attempt to oversell a job that wasn't needed. I will never use them again, and I strongly recommend getting a second opinion before approving any HVAC work from Next HVAC.

Great service. Neat, knowledgeable and efficient, and answered all my questions. Sergey carefully…read morediagnosed problems with 3 appliances, advised me on 2 and repaired my Subzero frig all in one visit at a reasonable price considering his time and expertise. I will definitely call him if I have appliance problems in the future.

Sergey was very thorough, competent and pleasant. He repaired my dryer and was able walk me through…read morewhat was wrong and also diagnosed other problems I wasn't aware I.e rollers not spinning leading to noise I have noticed.

I am on the HOA of a small building in North Beach. Things break. Mike was terrific in repairing…read moreand communicating timelines to me for a washing machine. Will absolutely call him again for any appliance issues. Lisa

Mike came to fix my dryer and was prompt and efficient with his work. He gave me great advice on…read morethe maintenance of my machine and had my machine up and running in no time. I appreciated his friendly and quick service!

We called Jimmie out this week for the second time - this time was for our dryer. It was no longer…read moreheating up. Jimmie arrived on time with everything he needed to get the job done. He diagnosed the issue, fixed the broken part, ensured everything else was working well, and even went above and beyond to notice that the vent system was not installed correctly at first by the home's previous owner, so he fixed that too. Fast, reliable, knowledgeable, friendly, reasonable service cost... basically all the adjectives you want to see in a Yelp review. It's helpful to know a skilled technician to rely on!

Jimmie returned my initial text in less than 5 minute. He came out the next morning to trouble…read moreshoot my dryer problem, give me a price and order parts. The parts arrived 3 days later and Jimmie came back and installed the parts and made the dryer run again. Jimmie is a very skilled professional and a really nice guy to do business with.

TLDR: Really terrific honest friendly reliable folks that…read morehave served San Francisco nearly forever! Very reasonable repair costs too. We have an old (20+ yo!) Washer Dryer combo, and one day, the washer would not start up anymore. We gave the folks at Parkside a call, and they came out the next day on time to evaluate the issue. It turned out that the circuit board was no good anymore. Even though the circuit board for our machine was no longer in production and no longer in stock at the manufacturer they were able to find me a direct replacement board to complete the repair. Way to go! Its been a few years now since this repair, but our washer/dryer has been happy again ever since! Update: We just called them up for a repair for a gas stove, and since they don't repair gas stoves (only electric ones and most all kinds of washer/dryers), they referred me to another trusted company for that. Verdict: Great folks all. It is so refreshing to have such nice folks out there like Parkside Appliance to help us solve our once-in-a-blue-moon appliance repairs! Highly Recommended!

Helped me fix a dishwasher and made a recommendation for a new one. Easy , no hassle, and…read moreprofessional!