We called this business on a Saturday afternoon because of A/C not cooling. The phone was answered…read moreimmediately, and we were told a technician would call us back right away to see about coming out. Within minutes, the phone rang, and after telling the technician (Lee) what was happening, he said he would be at the house within the hour. Lee arrived within the hour, and quickly figured out the problem. Replaced the capacitor and everything is working beautifully! Thanks Lee and Gator Air! $80 emergency service call fee with a 2-hour minimum. $40 part. We are so happy to have found Gator Air & Energy for any future repairs we might need.

We had a problem with our air conditioner that we could not figure out, two other companies try to…read morefix it but just charged for time without results...., Chuck stopped out from gator air and energy and diagnosed it within 15 minutes very fast! great service,, We will definitely recommend and use again!,,

Lead techician came out and said AC Unit was bad and a repair would cost $4000 and a replacement…read morewould cost $7 to 9k. I called Charles berg and the fixed the unit for $500. A copy of repair is attached if u don't want to be ripped off look elsewhere where

All I can say is WOW!!! A/C went out that evening called the…read morenext morning and technician was at our house 30 minutes later. He was efficient, courteous, knowledgeable and friendly. Very reasonable service charge, lowest for the area, prices not good....they were GREAT!!! Told by previous HVAC company it would need to be replaced but they evaluated the unit, made the repair and said we should get more life out of the unit. The tech went above and beyond and the work was guaranteed for 30 days. Highly recommend and can't say enough good things about them. Will use again if ever need HVAC work done.

Since the installed replacement cost have more than doubled for just a single stage 15 seer system…read moreand 3-4 times higher for an 18+ seer variable speed condenser and air handler system, I began researching different systems and vendors. During this time, I learned that not everyone likes a do-it-yourself like me. Some even said I wanted, "free work." Not true! However, the current installed prices spoke to me. I grabbed my tools! Pulling a local permit as a home owner/builder in Florida, I installed a 2 ton (24k) ACIQ-24-HP32 condenser and ACIQ-24-AH32 air handler, and related mechanical. This system replaced a 26 year old 1.5 ton (18K) Trane XE-1000 condenser and TWGO18A air handler that was showing its age -- like me. One of my main hardware vendors, HVAC direct, patiently worked with me as I learned the new system requirements. With help from Isaiah Luke Appliance Repair to do the final commissioning of the system, the new ACIQ inverter system passed local inspection! The new system is a noticeably quieter and produces considerable heat split by comparison with the previous system. The fact that the ACIQ has a higher BTU rating, (24K) a higher seer rating (18), and yet uses smaller breakers, 30A down to 25A on the outside unit and 30 down to 15 amps for the inside unit and doesn't dim my lights when it runs, says it all. Thanks again to: Isaiah Luke Appliance Repairs!

Mr Luke was great. Really. My refrigerator stopped cooling. He explained what my options were and…read morehelped me decide which option was best. Very good explanation to help me choose. He responds by text or call back reasonably. I value his dependability highly. Hopefully I won't need repairs for a while. Isaiah Luke will get the call if needed.

Came to change motor under warranty . Great job. Will use again. Aaaaaaaaaaaaaaaaaaread more

Left a message including my name address, and phone number with a person who assured me I'd get a…read morecall back that day. I did not, nor did I get a call the next day. I don't care how good a company is if it's unreliable and nonresponsive. Do not reward bad treatment, folks.

Kaspar did an excellent job! I would definitely recommend your company. Thanks to my brother-in-law…read morewho recommended your company.

I'm so grateful to have had the privilege of being a customer of this exceptional team. I bought a…read moretwo story fixer and needed an entire new system including duct work. After meeting the owner, the techs and working through financing with the awesome gal in the office, I knew I was in good hands. The mutual respect for each other and the customer throughout the team was apparent from the beginning and that's the type of folks I prefer to do business with. I won't hesitate to work with Jarvis Heat & Air again and based on my experience I will absolutely recommend them to anyone who asks.

In a nutshell, I got overpriced service and very bad (nonexistent) customer service…read more I was given a high quote for a job that was supposed to take 4 hours, yet the guys did it in 1. Shouldn't that merit a price reduction??? When I called REPEATEDLY to speak to someone about my bill, no one was -- magically! -- available. Despite my threats to fire the company, which I have used for a couple of years, based on a friend's recommendation, NO ONE HAS EVER CALLED ME BACK. You're fired, Mid-Florida, and I'll be telling my friends and neighbors this story and warning them away from you.

Our unit went out in March 2025 and the technician who came out sold us on a $12,000 unit, as it…read morewas the best unit for the size of our house. At that time, this cost included installation and all the items needed for an AC unit to run correctly. They did not state there were any other things we may need to purchase to make the unit run. At the end of May, we had another technician come out to the house to check on the unit, as it air was loud, like there was a waterfall in the house, when it was cycling. We wanted to make sure the unit was installed correctly. At that time, my elderly parents were at the house. The technician told them they needed to install a new start assist, as the amps were running high, a surge protector and a trip fee. The cost, $757. I was not in town and was unaware of the extra costs. In October, the company called to have us do our 6 month inspection, which was included in the original purchase. I found out at this time, that the $757 had been paid at the last visit. I contacted the company to see why these costs were charged and was informed the trip fee was a mistake. They couldn't tell me why the other things were charged to my parents, as that should have been included in the original costs or should have been covered by warrantee. I have tried at least five times to speak to a supervisor and have not had anyone call me back. We had a wonderful technician, Nate, come to do the inspection and it was found they never installed the filtration system on the AC unit and it had been running daily in the Florida heat for seven months. Nate, contacted the installation supervisor, who saw that we originally paid to have the filtration system put in and that they now needed to come out to do that. I tried to call a supervisor again after this visit and was directed to a voicemail. I am not happy that my elderly parents may have been taken advantage of or that our concerns have not been investigated. When installing such an expensive unit, I would assume all of the parts necessary to make the unit run would be included in the original costs. Other than the great contact we had with Nate, I am not happy with the service we have received in regards to getting the overcharges looked at and the unit not having the filtration unit installed.