We went in person to the showroom and then scheduled an in-home visit to get an estimate. Our…read moreperson was sick on the day of the appointment and for several days after, then stopped calling us at all. Contacting the showroom didn't help at all. We chose another company.

We had a communication issue. Our mom supplied the wrong number and it wasn't updated by an…read moreemployee. So the owner was kind enough to get involved and oversee the entire project after that. Everything came out great. They also have nicer products than other places.

We're doing a kitchen remodel and have had a tough time getting just basic info when calling…read morecabinet companies- in steps Creekside and the owner Brad. He spent 15-20 minutes on the phone with me answering all questions and being honest about what we can expect with brands, delivery, installation and ballpark pricing for different products (and they don't hike up pricing due to your zip code). Customer service is as important as the cabinets we choose. They have a great selection of cabinets but also have - by far - the best service we've experienced, and we're only in the early stages. I'm so glad companies like Creekside are around!

Ben helped us with our kitchen design and with the selection of cabinets. We couldn't be happier…read morewith our choice! From start to finish, it was an easy process! Ben was very communicative and knowledgeable and we appreciated it! The cabinets are solid hardwood construction and the end result is an absolutely beautiful kitchen. We highly recommend Creekside Cabinet & Design!

Loved everything about the company, great communication and they worked around of our busy…read moreschedule... they also finished installation in 4 days on a 2,000SF house because they had two crews available. I would HIGHLY recommend them for any job. Thanks!

Port Madison Wood floors recently refinished my floors. They were recommended but I would give them…read morea "B". They floors look good but my fridge was dented and despite masking of doorways there was dust everywhere. There were a couple of other issues where they fell short of meeting my expectations.

My husband and I visited the Emerald showroom while shopping for new flooring. We found Alexander…read moreprofessional, helpful, responsive, knowledgeable, and friendly. He had a nice selection of high quality, but reasonably priced, flooring covering options and helped us identify the LVP flooring we were trying to match in our new house. Due to construction delays, we put the selection of new flooring on hold. A few weeks later my contactor removed some of the existing LVP floor to do foundation work. When my contractor was then unable to reinstall the floor, we panicked since it was critical for the next stage of our remodel. I immediately reached out to Alexander at Emerald Installation. He was AMAZING! Alexander came over that same afternoon and reinstalled the flooring. It was beautiful, and just in time for the next stage of construction. We don't know what we would have done without his help and expertise. I can't recommend Emerald Installation & Floors enough! They truly save the day for us!!!!!

Beware risk of unpaid subcontractors: I hired Emerald Installation in summer 2024 to manage some…read moreupdates throughout my home. I was happy with the work performed, however, a subcontractor whose work represented $10K of the project fees was not paid more than six months later, and Emerald was unresponsive to my requests for lien releases to all the vendors on my project.

Pre finished yellow oak floor purchased and installed through Shoomadoggie very very happy with the…read morework. During demo they found water damage and help me find a contractor to fix it. Couldn't be happier

Owner is nice Tho I was put in an uncomfortable situation…read morewith the owner and the worker when called about the carpet on my stairs The carpet was moved around but still looks poor and it's upsetting to see everyday

A great business run by a great family! I highly recommend them! They do gorgeous work!read more

WOW, I can't remember when I spoke to a customer service rep as rude and unprofessional as Lacy…read more A few months ago, I purchased a few thousand dollars in Tile from this company. I had a problem with the installation and called to get replacement and possibly look at some more. She indicated to me that her first appointment to come into the showroom was a month out. When attempted to indicate that I already had product that I just needed to order more, she said "we're not a good fit for you" and hung up on me. I run 3 businesses... dealing with difficult clients and customer service. Behavior like this is never acceptable. Motor Mouth Lacy, in a condescending, rude, and aggressive tone hung up on me before I could explain that I was a customer looking for prior product. I actually called back to get Lacy's name, I said to her that I didn't appreciate her condescending tone, lack of professionalism and she hung up on me again. At no time did I raise my voice in either conversation, use profanity's or calls names. Frankly, she hung up on me less than 30 seconds after I got on to the phone. I imagine Lacy is either part owner or family member. I can't actually imagine anyone with her lack of skills and behavior is actually employed. Or maybe the employers don't know about her behavior.. that frequently happens.

Dave's Chimney recently replaced a crown on my chimney and did a great job, and they gave me some…read more(free) helpful advice about the best way to use my wood stove. In an era when contractors flake out on jobs or charge extortionate rates, it is a relief to find someone who answers the phone, shows up on time, and has reasonable pricing. If you need some chimney work, I highly recommend them.

We are new to the area and needed the furnace to be inspected and cleaned in our new home. The…read moreexperience and professionalism from our first call to the completed job was outstanding. Very polite and professional team, especially Nicholas (Nick) who spend a great deal of time explaining how to use our Insert Fireplace correctly, and issues to watch for in the future. I really appreciated his demeanor and patience. We will be a long-term customers after this positive experience!

Avoid Rockwell Interior Design, which is also operating as Chic Cabinetry…read more(Rockwellcabinetsdesign.com) in Gig Harbor, WA. We chose Rockwell/Chic at the recommendation of our contractor, as this was their preferred cabinet provider. This proved to be a mistake, as Liane Rockwell was more interested in satisfying her sense of design than meeting our needs within the space available. Our contractor needed to intervene to get the design changes we needed. Then the design mistakes showed up with the cabinets. Drawers would not fit under bathroom sinks and had to be remade, the kitchen appliance garage was missing the internal box and shelves, and the storage cabinet for our laundry room was delivered without anything to support the internal shelves and it was 2 inches shorter than needed, preventing the installation of the adjacent cabinets flush to the ceiling as desired. The Liane's response was, "Those things happen", and she refused to correct the situation. Leaving our contractor to deal with the cabinet manufacturer.

Our experience with Leanne was awesome. We hired her for a full kitchen cabinet and countertop…read morereplacement. It came out perfect and we could not be happier. The cabinets and countertops are very high quality and just beautiful. There are many custom drawers, shelves and cabinets that Leanne designed in to fit in with the various "work areas" of the kitchen. It is the most beautiful and functional kitchen that I have ever had. Love it! I highly recommend Leanne.