DSW is adequately named as a shoe warehouse. It is exactly that. No frills, just a bunch of shoes. If you are just looking to browse around for shoes and maybe not have anything particular in mind that you want, I can see this place being a good option for you. Prices are pretty similar to what you will anywhere else. They do have a decent sale section in the back. The service is almost non-existent here so I wouldn't expect anyone coming up and asking if you need help. It is also a bit annoying that for some of their nicer shoes, they only have one shoe in the boxes and you have to track down an employee for the other one. I understand it's probably due to theft, but it is still inconvenient. read more

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I do stop at DSW when it is in a mall I am visiting. I always hit the sale racks first. You never know what might be marked down. The sale selection use to be better but now it really looks like rejects. I do on occasion find something. Thee is a good selection of regular priced shoes for women but not so much for men. My size is a bit harder to find but staff will help you locate a pair from another store. read more

DSW Designer Shoe Warehouse - Shoes - Shoe Stores Near Me - Lakewood, Colorado

What I did appreciate about this store was the fact that they have a large variety of just about every brand and every style of shoe. I was specifically looking for a pair of Reebok hightops and after looking at about 7 stores in the mall (unsuccessfully), I found them here. In the back of the store, they have a large clearance section. Surprisingly, I found a pair of Reebok hightops there that were in my size. They were originally $89, but I signed up to get their emails and texts, which gave me an additional amount off at the register, so in the end I paid around $45 for them, which is quite a good deal. While looking around, I found another pair of Reebok hightops that I liked, but they did not have them in my size. I was easily able to order them right there on their website in the size I needed and just have them shipped directly to the store. I really liked the convenience of that. The name "warehouse" is pretty fitting for this store. I stopped in here to find a specific brand and style of shoes that I had been looking everywhere for. I had never been in a DSW before, but a friend suggested I try this place. Upon entering, it felt very much like a giant warehouse. It was not like a regular retail store where there was a welcoming feeling and store staff there to assist. It has a bit of a cold, dark feeling...like a warehouse. Both times that I have been in the store, there are only 2 staff members that I could see working and initially, they do not come off as being very friendly or really wanting to go out of their way to help. Each time, when I approached staff, they seemed irritated that I was interrupting what they were doing to ask a question. As a shopper, that is a bit offputting to feel like an inconvenience. I do like the location of this place and the fact that they have a large variety of styles, brands, and sizes. Being able to order shoes on their website and have them shipped to the store is a huge plus for me, so I will be shopping here again. read more

I stopped at this location to return a pair of shoes I purchased at the Park Meadows location as its closest to my house. The cashier was rude and dismissive of me. She was aggravated by my mere presence. I was so upset by her demeanor that I decided not to stay and look around the store. I'm sure that this is NOT what DSW wants in their customer service model. read more

Really bad experience, the prices are wrong according to the "manager" he was unable to resolve the problem and decided to miss the $300 sale . read more

The shoe selection is ok. But man they have some major sorting out to do with their computer systems. The last 2 times I've been here it's taken 15 min to check out. With comments like, this dang system. No apologies. Get it to get her guys! Also, I got shoes that gave me blisters after wearing them for 1 hr. Tried to return them, apparently they have a policy they don't tel you about... you can't return shoes if they have been worn. I did get store credit, but didn't want anything there. read more

I have been in COVID isolation, then in the Emergency room this weekend for post virus related issues. When I was allowed to leave isolation I went to DSW to use my June/2020 birthday gift card. I was told by the cashier and manager, "Sorry, you can't use this, this is 07/05/20, you're 5 days too late. Guess I shouldn't have become sick. I thought it would be best protect DSW employees and patrons by not potentially infect them. Will never shop at DSW again. read more

"Cinderella is proof that a new pair of shoes can change your life." Maybe that's why I'm always buying new shoes.. I always preferred DSW over other giant discount shoe stores. I could spend hours here. Give me a hot beverage of some sort and I could meander up and down every aisle...sifting through the mega sale racks in the back...judging every shoe and/or slipping a foot into something I would never wear. I've tried coming here with friends, but I'm always embarrassed at my shoe obsession and play it off like it's time to go...But really, I'm secretly thinking "I'll be back my pretties." The sales are hit or miss. Sometimes I find incredible deals and other times I walk out wondering "where did I go wrong?"... I own way too many shoes and living near DSW is unwise. I get those $10 off coupons all the time and they are so tempting. I missed the deadline on one of my coupons by a couple of days and the cashier still honored it. That was awesome and ended up being applied towards a new pair of sandals. read more

I found some shoes on sale...because that's how I roll. They weren't my size but Sarah called the other store and found them not only in stock but she got them to honor the sale price. Sarah is a boss. She is also pretty Easy on the eyes. Which is nice. read more

I was at this store this morning and left in tears. When checking out, the cashier asked me for my phone number and I gave her my billing address number. She said that this number does not work because there are many people registered with it. I explained to her that this is my employer's phone number, which is a huge organization with a few thousand people and many people use this number for their billing address. Then she asked for another number and I gave her my mobile. She said that this number does not work, either, for some reason. I showed her on my phone that this indeed is my mobile phone number. The cashier was hostile and was treating me differently because I am a naturalized US citizen. I speak excellent English but with an accent which clearly made her suspicious of me. I was polite and patient during this whole thing and finally asked her if I need a phone number in order to make a purchase. She said yes but clearly giving her 2 phone numbers was not enough. And we even hadn't gotten to the payment yet, which, with no doubt would have added to my negative experience because the cashier would be suspicious of my credit card as well. I finally told her that I will not be making a purchase and left. DWS lost me as a customer of 10+ years. I suggest that this particular store addresses the issues of discriminating against immigrants and the cashier, operating the only open cash register in this store at 11:30 am on Sunday, June 14, undergo additional training. I am still crying because of the humiliation I was put through. read more

This is my go to store whenever I am in the need for some retail shoe therapy. They have some of the cutest stuff around and IMO the pricing seems better than other places like DSW. And if there is a sale going on - beware of great prices! Not just on shoes either. I found the cutest purse there for 70% off a few months back. It's clean, well organized and the staff is friendly. Like I said, this is my go to store for shoes anymore and I can't see my self going any place else now! read more

Well, it's a standard DSW. Brand new, opened last weekend. I have to say the decor is way cooler than any dsw i have seen before. But it's all the same, shoes everywhere etc. I have to say the ladies seem to be nice. I did not notice the handbags i saw in other but i may just have overlooked them. read more

I received a DSW birthday $5 card. I came in and bought shoes and 2 sweater toppers. The clerk forgot to take off the $5.00 so returned one topper and gave the discount. I returned the two toppers due to sizing and was told that the only way to do that was to lose my $5 discount. For some reason they could not take it off my shoe purchase. I am in the service industry and we do whatever possible to make it right for the customer. Left a really bad taste. Not sure if I will come back. read more

Love DSW bargains, and discounts. I am a shoe person, to my chagrin. Great place to shop with a friend so you can take advantage of sales.

Store Manager, Michael, was pleasant but incompetent to help me. I purchased shoes, wore them 3 times and they began to fall apart. I returned the shoes before 30 days. He was unable to find my purchase (despite me being a reward member or using the credit card I used). I had been shopping at this location for years. I will never return nor will my extended family. I'd rather pay more, receive a quality product & support a company that will adhere to their own policies. read more

The staff was very rude and the manager was just as rude, if not worse than the rest of the staff. Don't get me wrong, I love DSW's, but I will never shop at this one again. read more

Today my wife and I went into this store to purchase some shoes. When we finished picking out our shoes we asked for our free tote and were informed they only have 100 of them and they are gone. Ok that happens we said then we tried to use our RetaiMeNot coupon and were informed we do NOT except those. So I asked for my military discount that I have always received at this store. Guess what they said "We no longer give a Military discount" Well I will never again send anyone or spend one cent of my Military Disability check in there stores. read more