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DSW Designer Shoe Warehouse

3.6 (65 reviews)
ModerateShoe Stores
Closed 10:00 am - 8:00 pm
Updated 3 months ago

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Good luck.
Scott W.

This location of DSW is located at Desert Ridge. Tons and tons of ample parking. Parking lot and entryway to the store are quite clean. I've been to this location several times. I did not realize I had not written a review here yet. My wife and I came here to look around for new running shoes. Lots of employees, but no one acknowledged our presence at all today despite only a handful of other people being in the entire store. Their variety is mediocre for men's athletic shoes and sizes are not well-organized at all. Maybe the size 12's shouldn't be in the middle of the size 8's and 10's, but maybe that's how it goes at DSW. Their prices really aren't any better than anywhere else either. I think it's often misunderstood that you're going to find sneakers at a bargain price at DSW and that's simply not the case. I looked at the Brooks Ghost 13's this morning and they're $129.95 at DSW and that same price anywhere else. In fact, that's standard MSRP from Brooks so you're not getting any sort of spectacular deal from DSW. I even tried them on and several more employees walked past me (how many people do you actually need working here) and none of them acknowledged me at all. Walked past a few more employees on our way out the door and again, zero acknowledgement. Zero organization to the sizes. Crappy service. MSRP pricing. Not sure I really need to go back.

Ripped box
Addie S.

Super unhappy. I visited the store looking for the Betsey Johnson rhinestone sneaker on Monday, February 6th. I found the silver ones. To my dismay, the box was destroyed and the shoes were dirty. The soles were worn. There was no other 8.5 so I approached the cashier to see if there was a discount available. 88.99 for with shoes did not please me. The mgr. Offered me 20% off. Nah, I told her I would just order online through the Ap. She offered me the same discount if I bought them with her and had them shipped to my house. Okay, I'll do that. Today February 8th I received the sneakers. Wow, that was fast. But..... After I open them up I find out these are worn also. Are you kidding me DSW? So selling worn shoes is a thing? Very disappointed. These will be going back. Sad! And the box is damaged too! So side note: there was another woman looking to buy these sneakers beside me. She was just as annoyed.

Brandon B.

Decent DSW, one huge warehouse style that overwhelms the low row of practically stacked shoes. The racks are a little loose in some parts and seemed cheaply out together. The shoes were mixed up and not all under the same area as the shoe on top, which led to accidental discovery of the shoes I wanted. Customer service was standard and minimal. You get what you want and get out.

Dolores D.

Great place to find shoes! So many to choose from. They have name brand shoes! If you can't find your size they can order it for you or you can order it online. If they don't fit you can return them. They also have purses, jewelry, & hats. They do have a clearance section in the back. Sign up for emails & rewards.

Jack N.

Shoes, shoes & even more shoes! The store is set up with shoes on display with various sixes in boxes beneath. There are no sales people to assist, so if you size is not present, move on! Good selection, decent prices ( I think?) Overall, not a bad option

Lorynne K.

I'm unsure if I have ever walked out of a DSW without a bag in my hand. This particular location at Desert Ridge is a big one, so take some time out of your day and roam around! I went in on December 31st with a fresh gift card from Christmas in hand. Clearance aisles, here I come!!! If you're unfamiliar with DSW, take a look at the colored stickers, then find a sign nearby that explains what percentage off of the item you get. You can get up to 60% off of some items! Well, on December 31st, there was an extra 20% off clearance items!!! I happened to see a beautiful pair of Steve Madden heels great for work. Normally, they were priced at $100 (already lower than the normal price at other stores). The shoes had a blue sticker, which means 30% off, then with the additional 20% off, I ended up paying (with my gift card lol) around $50. DSW is all about deals...and you know I'm all about deals.

Christina D.

This location is standard, stocked, a nice location. I am reviewing specifically for the employee that helped me today. Being someone in the business of people, I make my buying decisions largely based on customer service. Today I had an issue with ringing up all these shoes I had just spent hours shopping for. My gift card wasn't working and I had no internet (thanks Verizon) in the store to see what was going on with my gift card. Lisa was super patient and more than accommodating while I called the company who issued the card And got my stuff situated. She did not have to wait or even be patient with me but she did, and with a smile. Thanks for your help today, Lisa!

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14 years ago

The selection here was just ok. I found some cute pumps but way out of my price range.

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Ask the Community - DSW Designer Shoe Warehouse

Review Highlights - DSW Designer Shoe Warehouse

If you're unfamiliar with DSW, take a look at the colored stickers, then find a sign nearby that explains what percentage off of the item you get.

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DSW Designer Shoe Warehouse - shoes - Updated July 2026

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