It must have been a good shoe day, because I had 4 boxes stacked on top of each other ready to buy. Then reality sunk in, and knew that I couldn't very well buy all 4 and fit them in my suitcase. So, I narrowed it down to the pair of Diesel shoes I've been intending on buying for a while a needed to change to all my stilletos. I'm not sure what it is with these cashiers in Phoenix, but I had another interesting interaction here as well. The girl was updating my contact information in her computer and said, "I know this is a stupid question, but what state is Chicago in?" I politely said, "Illinois". My friend was pretty funny and said, "It's its own state." I felt really bad for the cashier. read more

This store is much like the other DSW stores in this chain with one exception - the staff here is amazingly responsive. Yes the product mix Is terrific and the prices are good but it's the management and employees who deserve this review. I was having a lot of problems with an online order and as a last resort, went into the store to see if they could lobby the online CS people on my behalf. The store manager, Laura Marsh, was responsive and took immediate action to resolve my problem to my satisfaction. So it's from the top down. They always have at least 2 or 3 people on the floor helping customers find their size and style. And I have noticed that the staff responds immediately of there's a back-up at the register. They just read the room and know to come off the floor and open another register. Great store. Better management. read more

Wow went in for a return and was treated so badly. The tags were on the shoes, one still had stuffing in them! She asked if I wore them, I said no (obviously) and she was like you never know people hide tags. Ok, I get it but the bottoms are fine and she even said wow must be magic?! What? People can't return. I only returned bc too big and they didn't have them so was going to reorder in smaller size but not after being treated so rude! Customer service is huge when you can get shoes at so many places. read more

Shoe paradise. Row upon row of shoes for every occasion. They have your lesser known brands here as well as designer and the prices are usually really great. I do feel it's hit or miss with this place though. Sometimes you leave with five pairs and other times you can't even find one cute pair to save your life. Check the bargain racks in the back for even better deals, just be prepared to weed through hideous shoes with gold sequins and the like to get to the good ones. read more

DSW Designer Shoe Warehouse - Shoe Stores Near Me - Phoenix, Arizona

DSW has become my official shoe store. I love their selection, particularly the clearance racks with the generous 40-80 percent off marked prices. I also love the equally generous Rewards program. I've already cleaned up on the welcome coupons, and I anticipate I'll be earning points rather quickly. (I think the rewards program is one of the biggest incentives to purchase here vs. other retailers.) This is a very clean, well-organized store. Service was okay, no complaints, however my interaction with the employees was limited to just the checkout. Only downside to a store this large is it can be quite the time-suck, but then you're shopping for SHOES so who cares! read more

DSW sold me defective shoes and told me I could return them. I drove 50+ miles and they refused to even give me store credit because the shoes were classified as a "final sale." A new program that DSW uses to conduct unethical business practices, and get rid of their broken trash. The manager was rude about it too. It seems she was trying to throw it in my face as her cowardice smile mocked me from behind the counter. They refer to their customers as "shoe lovers." No I'm not a f#$%ing shoe lover I just don't want it to hurt when I walk you #$%#. Worst experience with a business that I can remember. I'm a pretty level headed individual and these people made me want to go postal. Save yourself the same torment and boycott this sh$%ty company. read more

Great selection of shoes! You can spend at least an hour going through their entire shoe selection. They also have a clearance section in the back, with plenty of options. It's never too busy and they offer a great reward system. Friendly staff who are super helpful and awesome shoe selection! read more

I like this place, but it would be incredible to have a few more size 13s in stock! Half the styles do not have an option. Also, what is up with the staff wearing aprons? Are they getting super dirty from the shoes? I half-hoped they would start painting at some point. read more

They have a vast selection of everything, usually, but this location did not impress me as much as others I have frequented in Tucson. Maybe because they were low on stock because of the holidays? read more

DSW Designer Shoe Warehouse - Shoe Mecca! - Shoe Stores Near Me - Phoenix, Arizona

I cannot even begin to say how much I hate this place. If you have an average or normal size foot you will love this place. If you have a tiny or large foot good luck!!! I wear a size five and literally I waked the entire store looking for neon yellow stickers for shoes in my size. They had a whopping five shoes in my size and they were horrendous! Orthopedic shoes would have been more attractive. There were a few more shoes in the clearance section but there is a reason they are on clearance, ugly, flip flops, boots, etc. I love the fact that you offer more sizes by special order but that really is a pain. Especially when you need a shoe right there and then. I want to be able to try on shoes and leave with a pair of shoes like normal people do. You should carry A LOT more shoes in a size 5, 5.5, 11 and 12. It's like you discriminate against the smaller and larger size shoe women. You would have a loyal customer if you just carried shoes in my size. So frustrating!!!!! read more

Stopped by to buy shoes for our family. The gentleman that helped us led us to the women's section and quickly took off. After finding another person to help us, Jennifer asked what she could do. I asked if she had wide shoes for women and she asked which shoes I was inquiring about. I showed her the Nike's and she went to check. She came back and said they do not carry those in wides so I asked if they had any brand that style (running shoe) in wide. She stared at me blankly and told me to go find some. We walked out of the store without a purchase. The employees there absolutely refuse to help with anything other than a quick search on the computer. They have no knowledge of the merchandise they are selling. They do not have any desire to truly help people. Our family will not be shopping there any longer. read more

I really enjoy dsw. They are usually very kind. I had one experience where I needed help finding a certain style and the woman pointed in the direction of where they might be. This irritated me as sometimes I am in the mood for the long isles of this store and sometimes I am not! I ended up asking another sales woman and she walked to me to the spot of the shoe I was looking for, for this I was greatful! read more

The reason that my wife and I go out of our way to find shoes is because of the associate that works at this location, her name is Hope. She always goes out of her way to help and is awesome at her job and a true asset to the company. read more

If I lived in Bakersfield or Yuma or even Tucson or Sedona.. I'm sure I'd be a fan of DSW. However, there are so many high end department stores, boutiques and high end chains in the Scottsdale area that I never find a better deal at DSW that I can at any of these places' sales. ie: They carry Charles David shoes, and usually about 5 or 6 different styles, usually at about 50% off. Go right down the street to Kierland or Fashion Square and you'll find a whole Charles David store with half the store 50% on any given day. And that's about their highest end line, at least within my taste range. Nothing wrong with the place, I just find better deals and definitely better selection easily elsewhere. read more

I buy all my shoes here or Dillard's. Really like it. My fave time is right after lunch or dinner to walk off my meal but the selections are huge so it's fun to walk around read more

Don't go here if you need wide shoes or odd size shoes. This place is 75% for ladies with normal size feet. The same goes for ordering from them online. They have great music in their stores. read more

Gotta love this place for quality shoes at bargain pricing. Why pay top dollar at Nordstrom if you can get the same shoes here for much less? read more

What girl doesn't love shoes?! My mama & I have been to this DSW over a dozen times & always leave with the cutest shoes & sometimes the occasional purse or scarf. My mom has their rewards card so whenever she gets a new coupon we head on over for some retail therapy. read more

I thought I would love this store, but so far I have had no luck here. They do have a ton of cute shoes, but it's overwhelming and there haven't been any "deals" I thought were worth while. I checked out the clearance section as well, only to find shoes I'm pretty sure were clearance shoes in the 90's. EWW. If you were in desperate need of shoes fast then this place could probably help you out based on the number of shoes they have alone, but so far the whole warehouse idea isn't showing in their prices. read more

25 pairs of shoes and counting. Last 3 pair at DSW. The Men's section seems to be expanding. Thanks DSW for understanding Men buy shoes too and also enjoy a vast selection of styles. read more

They're having a Back to School Sale, but they don't carry kids shoes? Their selection of women's shoes is impressive but the prices aren't really that discounted. read more

I always make a stop at DSW also at this Location. The Location is great and you have a very nice variety of shoes. There are lots of parking places. Area around is quite convenient. You have a lot of other stores like target etc On the other site of the parking spot you find place to hang around. read more

Damn, I'm reviewing a shoe store!! But I just have to say that I love this place. It's split between men and women, with women's shoes covering about 75% of the floor space. They play a really cool satellite techno station and have a flat screen tv tuned to sports with comfy leather chairs for bored men to sit and watch. Really, they should turn the chairs around and make it easy for the men to watch the women shoppers. Aaahhhooooogahhh the women at DSW are hot! Ok, back to Earth. They have the shoes laid out on top of shelves with the boxes down below. Find a shoe you like and quickly check to see if they have your size. It's also a good idea to check the bargain room in back. You can find 'gently used' shoes for cheap. This place has a good selection of running shoes, dress shoes, Euro leisure shoes, flip flops, sandals, etc., all at very reasonable prices. DSW also has a reward system for frequent shoppers and your birthday. Bring your significant other and get ready to be shod! read more

Allways love this store, the clearance section is grea, selection awesome. I have left with super hot shoes and boots for under $20.00. The staff has always been helpful and courtious. My only shoe store! read more

The selection here was just ok. I found some cute pumps but way out of my price range.