"After equipment slid into an awkward position on uneven ground, I called Hathaway Towing Service…read morein Truckee, CA, for construction equipment recovery. This wasn't a quick pull-out. They evaluated the terrain, adjusted anchor points, and recovered the equipment without causing additional damage. The operator communicated clearly about each step. Billing was straightforward and matched the scope of work. Considering the conditions and the controlled recovery process, the service felt reliable and priced in line with the complexity of the job."

I waited 70 minutes for the tow truck to arrive and then received a call that they had to cancel…read morebecause it was gonna be four more hours. The only reason I went with the service and paid for the tow was because they quoted me 50 to 70 minutes. What a waste of time.

Worst company ever! They stole my car while I was parked at my work and when I went to retrieve my…read morecar they claimed it wasn't my vehicle since it's in my mom's name. Mind you I was 20 and my parents lived out of state. When it was time to pay the fees they claimed that my CARD WAS STOLEN! Since i hadn't signed the back. It was the only card i had ever had, my only way of accessing my money. I was obviously very young and panicked. The employees had no compassion at all. They wanted me to make a mistake so they could keep my car for longer and sell it or make me pay more fees. Absolutely evil behavior. Evil people.

My car broke down going west over Donner Summit on January 16th during a heavy snowstorm. The CHP…read moreadvised that AAA would not send for help in that area in bad weather. The CHP called Milne Towing who did get us towed to the Safeway parking lot in Truckee. I took the train back 200 miles, knowing I had to find a repair facility that would fix my car. I called Milne Towing, and advised them I could send a key since my car was alarmed. I was given an address in Truckee that (unknown to me) had no one present. I sent my key and alarm fob overnight. Then they said the didn't receive my key (which I tracked and had to be signed for), so then I contacted the Truckee Post Office, they showed me the signature of who signed for it. So since it was still snowing, I had to rent a 4WD car to go back up and meet the driver at the Safeway parking lot. ! When I reached out to them and asked "who in your business complex would sign for package of personal property addressed to Milne Towing, and not deliver it to you?" There are only ( I went up and confirmed) 4 other businesses in the complex! Why was I given an address to send my key if there was no one there to receive it, while my car was stranded in the Safeway parking lot!" I wanted compensation for my key and fob only, the cost of fuel and renting a 4WD to go back up there I was willing to forget, so I sent a letter! (Please see the attached response! ) So they got around to find my key and fob a month later! Only after I wrote them a letter asking for compensation did they even get back to me! First off, it is illegal to sign for any package not addressed to you, so who did they authorize to sign for them? After reading the other reviews on here which also evidence this company is to be avoided, this is not an isolated event! No responsibility taken, no ownership taken, ti seems their clients are not valued or cared about! Avoid Milne Towing, you have been warned.

I came late on a Friday night right before they closed, with a big nail in my tire. They didn't…read morehave a replacement, but patched it real quick _for free!_ I had never patched a tire before, so wasn't familiar with the process, but they communicated everything very clearly and worked quickly. Great experience on a very stressful day, thank you Truckee Tire! Grab some cash for a tip, because they'll save your butt.

Great costumer service, and fast. We were in and out in less than a half hr. We replaced all the…read moretires on our RV. I would definitely recommend Truckee Tire. Lloyd Watts Roseville ca.

Great shop. Guys are professional and courteous, work is done right the first time. Happy that they…read moreare here, I've had problems with other auto repair shops. Beats the hell out of going to Reno. 10/10

I brought my vehicle to Auto & Tire Doctor in Truckee for an oil change and tire rotation…read more After the service was completed, I spoke with Daniel at the front desk and mentioned a concern about making sure the under-body panel used during the oil service had been properly secured. During that conversation, I happened to notice that my tires did not appear to have been rotated correctly. I had requested a tire rotation, and Daniel confirmed that it had been performed. However, upon inspecting the vehicle, I could see that the passenger-side tires had been swapped front-to-back while the driver-side tires had not. I was able to identify this because the tires on my vehicle have different tread patterns, making it easy to determine whether they had been moved. When I pointed this out, Daniel initially maintained that the tire rotation had been completed. After I showed him the difference between the passenger and driver sides, I was given several explanations regarding tire placement, vehicle handling, and concerns about the condition of my tires. None of those explanations addressed the fact that one side of the vehicle had clearly not been rotated. Eventually, another employee stepped in, acknowledged that the driver-side tires may have been missed, and immediately offered to bring the vehicle back into the shop to correct the issue. I appreciated that he took responsibility and worked to resolve the situation. My concern was not the mistake itself. Mistakes happen. What I found disappointing was the response when the issue was brought to Daniel's attention. Rather than simply acknowledging the possibility of an oversight and correcting it, I felt my concerns were dismissed and met with repeated explanations that did not address the actual problem. During the interaction, Daniel also made comments about wanting to "get this lady out of here" and referred to it being "Tuesday" while discussing the situation with staff. Whether intended that way or not, the comments came across as dismissive and unprofessional, particularly while I was trying to resolve a legitimate concern regarding work that had not been completed. The tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle. To the shop's credit, the tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle.

so great did the work within time quoted, great at communicating with me and feel my car is in good…read morehands! Will be back!

These guys are unapologetically expensive…read more I've had three negative experiences here in three visits, the first time they recommended a break service when it was unnecessary although they caught their mistake, but it cost me an extra day of leaving the vehicle there. The second time I took my Ford transit here and gas with siphoned from the vehicle while it was parked overnight. They had no response to this. Finally, I brought my wife's Tesla here today to repair a trunk latch and after paying a $275 diagnostic fee, they charged me $337 for 30 minutes of labor, Dean says it was because the technician is experienced and that is a fixed price. I would recommend going anywhere else if possible. They're the only certified Tesla shop in town, and they got the work done in a timely fashion, but as I pointed out, the prices are kind of ridiculous. They could've refunded me based on actual labor, like any other reasonable shop but instead I'm going to tell everyone I know to stay clear of this place..

I can't thank Cal-Nevada Towing enough for coming to our rescue! After breaking down with two flat…read moretires, I spent five hours calling seven different towing companies, and not a single one followed through. Most promised help in an hour, but I found out later that it would be a four-hour wait with no communication or updates. Then I called Cal-Nevada, and they were a total lifesaver. They arrived within 45 minutes and kept me updated the entire time, which gave me so much peace of mind. Michael was the driver who helped us--I couldn't believe it was his second day on the job! You would never know it, though. He was professional, calm, and incredibly compassionate. He could tell I was scared, tired, and frustrated, and he went out of his way to reassure me and make sure everything was taken care of. His kindness and understanding made all the difference. Thank you, Cal-Nevada, and thank you, Michael, for such incredible service. You turned a very stressful day into something manageable--and even uplifting. Highly recommend!

Shout out to Jacob!! He is such a nice kind person that helped me get my 4runner out of the snow…read more He was calm and made me feel so much better about the situation. He was able to pull my 4Runner out of the snow with zero damage. He deserves a raise and a beer in my opinion.. I really appreciated the towing company making the effort to come out and help me when I was stuck. The police officer told me that he wasn't going to be able to make it but he would call me a tow truck. Then Jacob showed up and was amazing. I appreciate the hard work from this guy so much and the people over at Cal-Nevada towing

Having been in the auto business since 1981, I have dealt with both good and so-so tow companies…read morefor 43 years. From the moment he picked up the phone, Dave had a caring, positive attitude like I have never encountered with a tow service. Asked the right questions and clearly was trying to find the least expensive solution for my daughter who was stuck. Call this tow service first. Thanks, Dave!

Dave was awesome! He was at his son's house in Carson and came right up! We were planning on having…read moreit towed to the Kia dealership but he got the car running in no time. Asked him how much we owed him and he said "whatever" so we gave him a great tip! He was so kind and efficient. Totally recommend him!

Mitch is a supet guy & talented locksmith! He cheerfully took my call at 7 PM Saturday night and…read morehandled my challenging Schlage linen closet door, which was unexpectedly time-consuming. After unlocking the deadbolt lock, he replaced it with the combination lock I requested and patiently went over the instruction sheet for future re-programming. I can't imagine getting better locksmith service or a better price. Truckee, CA is extremely fortunate to have Alpine Lock & Key Service!

Bad morning all around, but my locksmith was timely and super positive! My day turned around after…read morehe helped me out:)

The staff at this company, especially Mike Ram, are fantastic. Mike helped me with an abandoned…read morepick up at my restaurant. He helped me take the necessary steps to get the car towed from our private lot. It's not easy. Had to call the CHP, fill out a lot of paperwork and stress about deciding whether the car was stolen and abandoned. Mike walked me through it and the matter was revolved. Great service and would highly recommend this tow company if emergency service was required. Great personal service. Steve Topol The Blue Agave

I don't normally do reviews unless they're well deserved. Mike and his team at Dependable Tow went…read moreabove and beyond to get to my personal vehicle (non-emergency) to get it towed to a shop in Reno. They made sure to squeeze me in at the end of a very long day to grab my vehicle and make sure it got to Reno the following morning. Friendly, courteous and efficient. Happy to recommend them.

I was visiting Lake Tahoe and my 2005 Envoy wouldn't start so I called High Sierra Towing. Keep in…read moremind this is the busy season and they quoted me a price and sent out a tow truck immediately. The driver, Jacob, was polite, professional and was extremely helpful.

My minivan broke down last summer when I was towing my tent trailer and heading out for a family…read morecamping trip. I was able to drive to the Auto Dr. in Truckee, but had to leave the car in Truckee overnight to be repaired. High Sierra met us at Auto Dr. and was able to take all of my group and my tent trailer on to camp. We were meeting other people at camp and couldn't wait overnight in Truckee for the car. We negotiated a fair price and were able to ride the last hour to camp. High Sierra parked the trailer right were I needed it and save our vacation. Thanks!