Above and beyond--earned a customer for life…read more I don't usually gush about tire shops, but RNR Tire Express in Reno earned it. I brought in my 2021 Sprinter High Roof overland rig with recurring alignment issues caused by an off-road tire and rim setup. This is not a small or easy vehicle to deal with--and after five failed attempts at other shops in a single day, I was pretty skeptical. From the very first call, Austin set the tone. He actually listened, understood the problem, and reassured me they could accommodate my oversized van. That alone was a win. When I arrived, Jacob and Jesse came out, took a real look at what I was experiencing, and didn't try to hand-wave the issue away. Instead, they helped get me set up with a replacement set of tires and rims--KO2s (fantastic tires, by the way). Professional, knowledgeable, and zero attitude. We hit a snag when it turned out my van was overweight for the alignment. Instead of shrugging and sending me on my way, Sonia (the manager) stepped in, got me taken care of, and coordinated an appointment at their Carson location. Huge thanks to Tony over there as well for making that happen. Bottom line: this entire team went out of their way to help when it would've been easier to say "not our problem." That kind of service is rare. RNR Tire Express has my business going forward. If you've got a non-standard vehicle, an overland rig, or just want to deal with people who actually care--this is the place.

Worked with Austin for an install of tires I sent to their shop from Tire Rack , very fast,…read moreefficient, and great price for mount, balance, and alignment. Would reach out to them again for any tire needs.

Had to have a tow from home to the garage in town. Anthony (the driver) was wonderful. We have a…read moredifficult driveway but he maneuvered it like a pro. Efficient, but more importantly friendly and professional. A true pleasure to work with!

Service was awesome. I was locked out of my classic car. The driver was friendly, professional,…read moreand determined. I highly recommend these guys. And their prices were beyond reasonable.

My BFs truck has been out of commission and he's been unable to fix it so he called his insurance…read morewhich he has towing on his policy and A & A towing had a truck out to our house within an hour!! The driver was friendly and obviously was good at his job and had the truck strapped onto the flatbed in no time and took it to the automotive shop that was chosen with no incidents. Definitely recommend this company as we had a positive experience!

I do not usually give five stars. You can look back at my history and you will notice a lot of…read morethrees and fours but today Zack who is in one of the photos brought my son's Durango to my house from my daughters and he parked it perfect first try exactly where I wanted phenomenal. Now mind you he had let's say not real intelligent people trying to go around him while he is backing up trying to get position to back up to where it just amazed me. But if you can request somebody or need a service definitely call them

So relieved I found Swift Support Towing Experts…read more I was driving a work truck along McCarran Boulevard when one of the rear tires gave out. A heavy-duty tire change is not something you can handle with a basic jack from the glove box. The technician arrived with commercial-grade equipment and carefully lifted the truck on stable ground. He replaced the damaged tire methodically and ensured everything was tightened correctly before lowering it. He even checked the pressure in the remaining tires. The pricing was shared before any tools came out and stayed exactly as quoted. For heavy-duty roadside assistance in Reno, they know how to handle larger vehicles safely.

From the owner: We give reasonable rates for roadside assistance and towing without compromising on quality or…read moredependability. Our crew is proficient in various types of roadside assistance, and with the use of modern technology and appropriate equipment, they can tow your car quickly and securely.

"I required a standard passenger vehicle tow after a breakdown left me on the side of a Reno…read morestreet. Carl & Batterson Towing dispatched someone without a long wait and the driver arrived in decent time. He loaded the car onto the flatbed carefully, confirmed the destination, and drove without any issues on the way to the shop. The vehicle arrived in the same condition it left in, which is the baseline expectation but not always guaranteed. The driver was easy to communicate with and professional throughout. The cost was in line with the quote I received. For a routine passenger vehicle tow, the experience was clean and handled without unnecessary complications."

SCAMMERS. Called at 10:24pm to get my car towed, cause i caught a flat leaving work I was told they…read morewould be there 30-60 minutes. They finally called me at 12:27am to tell me that the tow truck driver was in route but, that they had to go assist the police. So I waited there for almost 2 hours to not get towed, as well that the $324 dollars i paid would be refunded but that they were gonna take $55 dollars off because there was a fee. So I'm getting back $269 dollars and they keep $55 for wasting my time, i need to speak to someone on getting my money back after they didn't do anything besides leaving me stranded for 2 HOURS!!!

If zero star is allowed, I would give zero star. DO NOT USE…read moreTHEM FOR ANYTHING. I am reporting this to roadside assistance programs, irresponsible company like this one should NOT be part of the emergency system. Our car broke down while we were on vacation, roadside assistance assigned this company to our case. The driver, apparently the owner "Mike", kept saying he will arrive in 2 hours, and then several more additional 2 hours, and then say his truck broke down and promise he'll come early next morning. The second day we called him early morning to check on status. Mike said he'll arrive in 30 minutes and then ghosted us and stopped picking up the phone. If you don't want to do business, just say so. Why kept lying and kept people hanging for more than 36 hours in cold snowy weather?

Mike was amazing! He was the only one who answered when we were stranded, late at night in the…read moremiddle of a snowstorm. He provided resources to get us to safety that night. He came the next day as soon as he could. (Literally a life saver, showed up in an ambulance and all). He winched us out and jumped our car in less than an hour! He is VERY knowledgeable and truly cares about people's well-being! Highly recommend him!

"Towing a camper isn't something just any operator can handle correctly, and I was careful about…read morewho I called. Royal Prince showed up with the right equipment and a driver who understood how to balance and secure the load before moving an inch. He checked the hitch connection thoroughly and confirmed the weight distribution before we left the lot. The drive to the destination was smooth and nothing shifted during transport. Communication was clear from the first call through drop-off, and the pricing was explained upfront with no changes at the end. For camper towing specifically, that level of preparation made the whole experience feel reliable and worth the cost."

Call them for a tow when my car broke down and they never showed up. Company phone number fowards…read moreto a call center in India. If your car breaks down, do not call these people. This might just be a scam but I was able to call my bank in time to reverse the transaction

"Locked myself out in a parking garage and couldn't reach anyone who could help on short notice…read more Gracious Pros Towing Service picked up, gave me a clear ETA, and the technician arrived close to that time. He used the right tools for the door type and worked carefully to avoid any marks on the frame or weather stripping. The car opened cleanly and he confirmed the keys were inside before packing up. The whole visit was efficient and low-key, which was exactly what I needed after an already frustrating afternoon. The fee was modest and consistent with what dispatch had told me. Lockout handled well, no damage, no drama."

From the owner: When you’re stuck on the side of the road, there’s no need to panic. Our towing company in Reno,…read moreNevada is ready and available to help! With our towing services, emergency roadside assistance, experienced tow truck drivers, and exceptional customer service, we’ll have you and your vehicle towed in no time at all.

Key snapped. Half stuck in the ignition. Car dead in the parking lot near Meadowood Mall…read more I called Outer Lane Roadside Assistance in a panic because I had no idea how to deal with a broken ignition key removal. They answered calmly and told me exactly what would happen. The technician showed up quicker than I expected and brought specialized tools designed for extracting broken keys without damaging the ignition cylinder. He worked carefully, explained each step, and removed the piece cleanly. No scratches. There was no pressure to upsell anything. The price was discussed before he started and matched what I paid. If you ever face this kind of roadside situation in Reno, they handle it efficiently and without drama.

From the owner: We offer reliable roadside assistance and towing services for all vehicles. Our fleet is equipped…read moreto handle any situation, from minor breakdowns to major accidents.

Not sure who to give a poor rating to, Arkidian or Farmers Road Service for dispatching Arkidian…read more My fuel pump went out on my 2 year old Subie on Father's Day at 6:10 pm outside of Kyburz on Hwy 50. Farmers had difficulty finding a Tow Service before dispatching Arkidian. Arkidian is in Reno. At 8 pm, we were told Arkidian would pick us and the car up by 10:00 pm. Decided not to wait for the Tow Truck and had our son from Placerville pick us up and drive us home. Left keys in car and prayed for the best outcome. Car was delivered to us at 2:45 am. The driver, Chris, was a sweetheart. He was the only working that day and put in 12+ hours, so how can I be upset with him? Already vented to Farmers. Akidian? Not the best but at least car made it home.

Left my vehicle by the side of the road for hours and had extremely poor communication the whole…read moretime. Then just decided to bail on the job without any notice or explanation after wasting over 6 hours of our time. Give these clowns a hard-pass, they'll likely leave you on the side of the road too.