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    Duane’s Mobile RV Repair

    5.0 (1 review)

    Services - Duane’s Mobile RV Repair

    RV repair

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    10 months ago

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    Bish's RV of Twin Falls - Bish's RV of Twin  Falls

    Bish's RV of Twin Falls

    (52 reviews)

    We had a problem with keeping batteries charged went in and they found problem in there…read moreinspection.they did an awesome job getting it fixed 10out of 10 awesome job. Waiting area was not good. Had no tv they need to get direct tv so you could watch tv. Other than that everyone was nice

    My Biggest concern was dealing with the service advisor, John. Throughout the entire process, I…read morefelt like I was constantly getting the runaround instead of straightforward answers. Every time I asked about pricing, timelines, or the status of the repairs, I left more confused than when I arrived. John's communication was extremely difficult to work with. He often seemed distracted, unfocused, and unable to provide clear answers. As a customer trying to get straightforward information about my trailer, the experience was frustrating and exhausting. The focus often seemed to be on telling me how much he cared about customers and how highly regarded he was, rather than actually providing clear communication and getting the work completed. At one point, I was told to look him up on Google by him, because of his reputation and reviews. I did look up Bish's RV and have not seen a review praising him like he likes to make himself seem. However, that wasn't relevant to the issue I was experiencing. He just simply did not match to his "talk". What mattered to me was receiving accurate information, realistic timelines, and having my trailer repaired properly. Instead, the work was delayed, communication was inconsistent, and some issues remained unresolved. As a customer preparing for a major event, I needed actions and results. THIS WAS AN INSANE NIGHTMARE dealing with John. On Saturday, when I went in to what was supposed to be the final pickup, I spoke directly with the technicians working on my trailer. They were helpful and transparent about the repairs. In contrast to the experience I had with John, several technicians told me they found him difficult to work with, which unfortunately aligned with the challenges I had been dealing with as a customer. I appreciate that the sales manager and service manager ultimately stepped in and worked to make things right. However, by that point, I had already spent multiple days dealing with confusing communication, missed expectations, and unnecessary stress. I spent days trying to get answers, making repeated trips to the dealership, and worrying about whether my trailer would be ready in time. The lack of communication, changing expectations, and unresolved issues created a great deal of unnecessary stress. What should have been a straightforward repair process became emotionally and mentally exhausting. The contrast between management's response and my experience leading up to that point was significant. The entire experience felt unprofessional and fell far below what I expected from an RV dealership and service department of this size and reputation because of JOHN'S unprofessionalism.

    Snake River RV

    Snake River RV

    (6 reviews)

    I struggle with this review. Pro: problem solved. Con:…read morehigh cost. Also indicated evidence of a mouse problem yet did not say if they did anything about it... had to read about in the notes, which I would not have, had I not asked. So, yes They solved the problem with the power on my Winnebago, but thought what I was charged was excessive. Maybe I'm wrong but 2300$ in labor, where they called and were walked through the issue by tech. support seems high. Took 8 days to get back; no demerits there. With no parts replacement, can't help but feel I got soaked. I will probably sell the RV if these are the costs I am looking at paying. Since they did not replace the house batteries, and they are old, that will be another high cost in the near future. Would highly recommend Dave Howard for RV repair in twin falls county instead.

    We were traveling through the area on a long road trip and had an issue with the main power cord…read morehard-wired into our motorhome. They didn't have the pieces we needed in stock but they helped direct us to a place in town that did and told us to come to them for installation and that they would get it installed that day and get is back on the road. Within 5 minutes of pulling up they had our rig in the shop and they got us taken care of and back in the road. Bill, Richard and Gavin are A+++ and we highly appreciate them and recommend them. I wouldn't hesitate to use them again and will be letting our friends know that if they are passing through and need something to call Snake River!

    Duane’s Mobile RV Repair - rvrepair - Updated June 2026

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