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    Ducati Club of Phoenix

    1.0 (1 review)

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    2 years ago

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    Arizona Kawasaki

    Arizona Kawasaki

    4.2
    (24 reviews)

    Once again Matt and Cesar worked their magic and offered me a deal on this 2025 Z900 I couldn't…read morepass up! Helped with my trade in and made it a hassle free experience. Quickest and easiest place to find all your powersports needs. Thanks again to everyone at Slingshot

    Parts and service is mediocre at best and they DO NOT take any pride or responsibility! ZERO stars…read moreif I could. I have been to this store several times over the years. I have had some type of minor issue with the service every time, but, I just let it go. Today, however, was the last straw for me. I took my bike in for a valve stem replacement and figured I would save myself the headache of installing my new tail tidy. I provided the parts. They advised me that the other valve stem was questionable, as well as the tires were to the wear marks. The tires and install would be around $600 plus the cost of the other work. Total I was over $1000. I advised the tires could, and would, have to wait. I ended up paying $700ish for the two valve stems and tail tidy install. That was expensive, but, I accepted it. When I picked up my bike, I noticed that the plate lights had been installed through the plate without any way to remove them or the plate without cutting the wires. I, again, opted not to push it after having the parts guy, I think his name is Chris, look at it and be indifferent to the laziness of the install. That was march of 26 and by approximately mid april, the light started to malfunction. First the brake light quit activating, then the running light, then one blinker followed quickly by the second. The plate lights still worked though. I thought that it was the LED strip had been defective and purchased new ones to replace it. Once I had it exposed, I found that the wiring had not been properly secured and had been rubbed by my tire. That explained the slow failure of the light. I did not have the proper tool to repair the tiny wiring and decided I would check with them to see if they would repair the negligent installation. After explaining the problem, I was told they would have to look at it first as their policy is only 30 days on parts and labor. After going several rounds of me explaining that it was 100% their fault for performing a lazy installation, and him sticking to the 30 day policy, I gave up and left. I WILL NOT be returning to their store and will not recommend them to anybody I know.

    Nash Powersports

    Nash Powersports

    2.9
    (147 reviews)

    I recently purchased a 2026 Aprilia RS 660 from this dealership. While I'm very happy with the…read moremotorcycle and the price I received, the customer service throughout the buying process was disappointing. During financing, I was initially presented with a payment of $335 per month at 17.99% APR for 60 months. After reviewing the numbers myself, I questioned the payment and had it corrected. As a customer, I shouldn't feel like I need to double-check basic financing calculations during a purchase. When I politely declined the extended warranty, the finance manager responded by saying, "I'll give you more time to think on it." I understand offering additional products is part of the process, but once I declined, I expected my decision to be respected without additional pressure. The biggest issue was the lack of communication after the paperwork was completed. My family and I, including our two young children, sat waiting for approximately 20 minutes because nobody informed us that the transaction was complete and that we were free to leave. It wasn't until I got up and asked that I was told everything was done and the motorcycle was ready. To top it off, the bike was delivered with only about half a tank of fuel. When I later reached out about it, I was told that state law limits how much fuel can be stored on site. While I understand there may be regulations and operational limitations, it felt like another example of a lack of attention to the overall customer experience. Again, I am very happy with the motorcycle itself and appreciate the deal I received. However, the buying experience felt rushed, poorly communicated, and lacking the level of customer service I would expect when making a major purchase. I hope this feedback helps improve the experience for future customers.

    I just called to get tires mounted on a honda ruckus i bought here. They want $60 per wheel to…read moremount and supposedly balance 10" tires on loose wheels. These wheels don't get balanced because the bike only goes 35mph and are not balanced from the factory. Nash disagrees and insisted on charging $60 per tire to mount/balance. Ill take them to ride now in gilbert for $30 per tire to mount. This has left a bad taste in my mouth considering my car tires are $40 per wheel to mount and actually balance. I Dont think ill consider Nash anymore for service or vehicle purchases.

    Ducati Club of Phoenix - motorcycledealers - Updated June 2026

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