I'm not sure how or why CarMax has a relatively low overall rating, or how anyone with experience…read morehaggling and negotiating at shady dealerships could claim to have a bad experience here. I've purchased 2 vehicles from CarMax and recently traded in or sold them my 3rd. I appreciate the fact that the first offer they give is generally their best, and there is usually no room or chance for haggling or negotiating and all the BS that comes with that. Most importantly, I've never walked away feeling that I wasn't treated fairly or didn't get at least an above average deal. During our most recent experience we were buying a new car from another dealership, but their trade-in offer on our existing vehicle was very low. When we checked Kelly Blue Book/Edmunds to see what the trade-in was worth, we received an immediate offer from CarMax that was above what KBB indicated we should expect to receive at a dealership, and it was valid for several days. When we came here to do the trade-in, the process was relatively painless, though not necessarily quick. When we arrived here at around 11 a.m. on a Friday, we were about the 8th or 9th car in line to get an appraisal to either trade or sell our car. It took some time to get through that line, then the actual process of the staff examining the vehicle, taking photos and test driving it took another 15 minutes and then once done, it took about 20 minutes before the trade offer was ready for us to view inside the dealership. The offer CarMax made was in-line with the one they'd offered us via Kelly Blue Book/Edmunds a few days earlier, and in my opinion was very fair. We then had to go to the business office to accept the offer, present ID and turn over the signed title, then pull our car into the service bay and turn in the keys. They told us the paperwork would take about 40 minutes to process and that was spot on. She called us over to sign a few things via Docusign and 5 minutes later she called us back to the window where she gave us copies of all the paperwork from this transaction along with our old license plate, a check for the trade-in and we were on our way about 2 hours and change after we'd first arrived. Simple, easy and painless with a fair price for our old vehicle.

This weekend I became an expert of navigating all things auto…read more I owned a 2013 Nissan Rouge, and to be honest this car has really done the most for the last 13 years. However, cars cannot last forever and when it was time to retire my beloved Rouge, my first stop was Carmax to see the value so I could use that towards a new car. On Friday, I put in all the information about my vehicle into the Carmax website and got an offer that was valid for 7 days. Carmax gave me more than Carvana and so I took that online offer to the dealership on Saturday. The dealer offered me much less than the Carmax offer - so I walked out of that deal, and went back to Carmax to see the official appraisal. I made an appointment online, arrived on time on a Sunday afternoon (the last day of the month) - and was out with my appraisal which matched the online quote in real life in 40 minutes. I found this to be quick and painless, and a great experience. I did not get a car from Carmax, but I feel like they gave me a great and fair offer on my car which helped me leverage a great deal at a dealership for a new lease.

3.5 hour wait for Oil change. Ridiculous! That's…read moreunacceptable when you're told 2hrs. The people who arrived after me left first. YOU USED TO BE MY MAINTENANCE HERO. I RECOMMEND WKT TO PROVE YOURSELVES AGAIN. You can do better. You're letting customers down man! No bueno.

Our salesman Andy Suarez was amazing in the purchase of our 2025 Toyota Camry. Even took the time…read moreto set up and help with the new technology. This is the 2nd car we've bought from him and why should we go anywhere else.

Incredible Audi dealer with a welcoming team and incredible sales department. Purchasing a car…read moreshould be as easy as it was with Gabriel and Diana. Paperwork aside, these are premium cars with premium service and attention to detail - from the welcoming greetings to the impeccable showroom to the selection of coffee and snacks. I'm very lucky to have worked with Gabriel, an Audi expert for decades, and his team. This is my first Audi and the experience has been a 10/10. They took their time to ensure I was comfortable with every single feature of the car and working the digital display.

From the owner: Audi Miami South by The Collection is your all-new authorized dealer for both new and pre-owned…read moreAudi vehicles in South Florida. Located on South Dixie Highway in Palmetto Bay, our brand-new dealership has been crafted to match you with the vehicle of your dreams, and to make getting behind the wheel as easy and as exciting as possible. Audi Miami South embodies the same principles you have come to know and appreciate over the last 45 years at The Collection - stellar service, unmatched product expertise and generational relationships with a staff that welcomes you as if you were a member of their family. It’s in our DNA. Whether you’re in search of your dream Audi or bringing your car in for service, our team of experts are ready to help. We serve the southern Dade County area. including Pinecrest, Sunset, Palmetto Bay, Cutler Bay, Kendall, West Kendall, Homestead and the Florida Keys.

Pure lies drive time tells you it doesn't matter your credit or you help you yeah they'll help you…read moreget into a car that is about five $6000. Less is pure garbage. They don't appreciate the fact that you paid a car with them and you were right good customer they don't care about that I can't say anything about customer service they're nice. They're just doing whatever they're being told but I feel like I've been violated on super disappointed at this company because they know my situation is bad. But if you're planning to get a car of your dreams, don't come here go somewhere else.

In the search of a new car I saw the drive time app and it looks like carvana but worse. The app's…read moreUI is horrible, but that's not a problem, I saw some cars and for my surprise same thing, overpriced cars. So I was just shopping around, checking, looking and all of the sudden, I open my email and literally 8 emails one after the other one. Not 5 minutes later I got a call from some lady, I explained to her that I was just looking and was checking the rates and I'll be checking periodically to see if anything pop ups. In the next 24 hours I received almost 15 calls. Brother.... 15 calls of people that looked DESPERATE to just make me swallow anything that they had. I was actually concerned about those people like, they were DESPERATE to sell not in a healthy way. 2nd and 3rd call I was educated and told them the same thing that I told to the first lady and asked politely to stop calling. The effect of asking to stop calling was like I told them to call me every 5 minutes. I got so overflooded that I had to literally turn my phone off while I was on meetings. I don't appreciate that "pressure", buying a car is something that takes time, comparing, searching to get the best deal for you! Don't try to make me swallow any overpriced car that give you more commission, this is not appreciated. This review comes from a dealership worker, mechanic and race driver. I understand the business, I never saw people so desperate. Be safe out there guys.

Excellent service. I've been there 3 times, and the service was great the 3 times I visited. They…read morealso have very good rates on CDs.

Management here at this branch is outstanding! When you lead by example, everyone, associates and…read morecustomers alike are number one. Her (the branch manager) associates, all have great customer service! I never feel rushed, all business is fully explained. From the moment I open the door, I am welcomed in. Depending on the type of business you wish to conduct, you either stand in line or you sign in. The wait is never long and the customer care is phenomenal! It's refreshing to be able to do business in person! This branch is always clean and secure. you know you are valued here. If you want a financial institution that truly cares for you as a person and values the business you are conducting, plus takes pride in securing your business transactions, then Tropical Financial Credit Union is where you want to be!!

This past weekend, I visited Miami Lakes Chevrolet to check out a Tahoe, but the experience was far…read morefrom smooth. The vehicle had a flat tire, a dead battery, no radiator fluid--and to top it off, the radiator cap broke when the salesperson tried to open it. While waiting for them to sort things out, I decided to explore other options and reached out to Enterprise Car Sales South Miami at 17720 S Dixie Hwy, Miami, FL 33157. I spoke with JC, who confirmed they had the Tahoe I'd seen online and assured me it would be ready for viewing. I left Miami Lakes Chevrolet and their scratched-up, poorly maintained Tahoe behind and headed straight to Enterprise. The moment I arrived, I saw the Tahoe--clean, polished, and ready to go. I knew instantly it was the one. Enterprise doesn't tack on unnecessary dealer fees, so the pricing was fair and transparent. After JC and Tara walked me through the numbers, I traded in my old Chevy Avalanche and got a deal I couldn't pass up. JC's professionalism was outstanding, and with Tara's help, the entire process felt more like a celebration than a transaction. Thank you both for making this such a great experience! Enterprise Car Sales South Miami 17720 S Dixie Hwy Miami, FL 33157-5422

WORST car dealership down south better options are going to an up north dealer. I've gotten 2…read morevehicles from them previously traded in my Altima 2020 for a Nissan Rogue 2021. My car was totaled in February due to a rear end collision. My insurance covered 75% of my vehicle and my GAP claim was denied by ENTERPRISE CAR SALES for being a "commercial vehicle" never once have I drove the vehicle for any company's or drive shares so I don't understand I've spoken to them in person and sound reasonable claiming they can get my GAP agreement reversed which was a lie it's October now and this happened in February still without a car and paying for a car I do not currently have in my possession RIDICULOUS

David made this the easiest, most stress-free car buying experience I've ever had. I've already…read morerecommended him to my friends and family--that's the highest compliment I can give!

I highly recommend this company. I live in Texas and called and talked to David about purchasing a…read morevehicle in Ft Lauderdale. He talked to me for quite a while and shared a lot of expertise with me. He said he wouldn't charge an exorbitant rate to do an inspection. It was way less than the quote from the other broker I called. The car I desired ended up being wholesaled by the dealer so I didn't end up using his services but wanted to leave a good review because I really appreciate his time and vast knowledge on buying a vehicle.

I cannot believe I am writing this, but I actually had a great experience here. I was in the market…read morefor a used car, and via CarGurus.com, I found a current model year Honda CRV with very, very low miles here. I called ahead and confirmed they had it. When we arrived, Simon was ready to show us the car. We took a quick test drive and then returned to the dealership to engage in the usual song and dance. Simon returned from the manager's office with the typical BS stuff tacked on, and we had other cars to look at, so we departed. After looking at all of our options, we thought the CRV here was the best. I texted with Simon the following day and asked for the add ons to be removed and negotiated the dealer fee down a little. Much to my surprise, we were able to quickly agree and come to a deal. The only catch was that I needed to finance the car to get the advertised low price, but they said I could pay it off before the first payment. Juan, the finance manager, was great - no BS, no games. I ran all of the documents through Claude AI and confirmed that there were no tricks, no secrets, no "gotchas". We were able to e-sign the documents from home. I ubered to the dealership and arrived at 12:30. I was in the car exiting the lot at 12:54! It seriously could not have been easier. Please be advised that they keep the dealership refrigerated to arctic levels, so if you need to spend anytime there for negotiation or credit approval, bring a sweater! And a coat! And maybe some gloves! Kudos to Simon and Juan for not being the stereotypical vultures! This was a really relaxed and stress free process.

This was my first time going to a dealership, and I honestly didn't expect it to be this easy and…read morefast. I walked in a little nervous, but everything went so smoothly, and I left the same day and very quickly driving the exact car I wanted. Big thanks to Earlys Mursuli Remis at Doral Volkswagen for making the whole experience simple and stress-free. He was super helpful, patient, and made sure I felt comfortable every step of the way.