I requested service from them 2 weeks ago on (fireplace was leaking gas). The lady who answered the…read morephone was nice and accommodating as they were booked with appointments. My appointment was from 1-5pm today. They arrived early 12:30pm. Nathan and his father were polite and professional. They explained everything in detail where someone who isn't knowledgeable could understand. They inspected my fireplace thoroughly and also everything in the walls. They found out nothing was leaking gas. They did not charge me. These two are a blessing! What great customer service, knowledgeable and professional men. I can't recommend them enough.

I'm not sure what happened with this business. They came to my condo to fix my fireplace. They said…read moreI needed a new remote for $375. I ok'ed the purchase. They said they would bring it soon. That was 2 months ago. I haven't heard another word from them. I was happy that this father and son team was going to fix the fireplace. In fact. I was going to ask for an estimate on cleaning our dryer vent. I don't know what happened to them.

TDC cleaned my ducts yesterday. Ryan showed me before and after they performed their service…read more Unbelievable! I was surprised at how filthy they were before and amazed at how clean they were afterwards. I would highly recommend TDC to your ducts. They treated my house as if it was their home. Great job. Thanks

They have been out 4 times in the past 4 winters because my heat pump at swan Creek crossing is not…read morepumping heat when it gets below 30°. It will drop to the 50s or 62 and that's the most it'll work. They keep coming out saying it's different things I don't know if they are related to swan Creek crossing or what. Today is Jan 12 2024.they were supposed to be here to fix outside heat strip At 3:00 p.m. nobody showed up so I called the office and talked to maybe Adam and he said that I am on the list for the last run of the day and the tech was at the one right before me and they should be out before too long. They never came out they never called I said please call if there's a problem. DO NOT RELY ON THIS COMPANY. FOUR TIMES TO FIGURE OUT WHAT'S WRONG WITH IT AND THEY DON'T SHOW WHEN IT'S TIME THAT THE PARTS HERE TO FIX IT WHAT'S WRONG????

Kern Heating and Cooling is very professional in giving evaluations of existing heating and cooling…read moresystems. Their service is quick, efficient, and thorough. I highly recommend them.

I had a pipe burst and was recommended Alternative Plumbing by our previous plumber who retired. AP…read moreanswered the phone and got me an appointment the same afternoon. There guys who came out were nice, knowledgeable, and really knew their stuff. 30 minutes later, everything was fixed! Great job at a fair price! Just FYI, the phone number on Yelp is the wrong number. Look it up.

Had kitchen sink back up Conner and Cody came too my home…read more Very professional , polite well mannered Snaked my sink and replaced the parts till my sink quit leaking I wonder recommend this guys

I took my ancient blender into Maumee Sweeper Center thinking they could tell me where to get this…read moresmall appliance repaired. Kelly saw the problem and said maybe they could tighten whatever it was that needed tightening. They could not. She then went online to see if I could get the problem part replaced. I could, even though it is an ancient (but extremely well-built Waring blender). She looked around onlinefor a better price. We discussed was it better to get replacement or a new blender. This may well have been the best customer service I have ever had. PS, I ordered a replacement part.

Have taken vacuums here for repair. Each time the vacuum comes back dirty…read more Would think they would clean when looking for clogs. Won't be back.

They did a great job cleaning the floors before we moved in. Will definitely use them again n the…read morefuture

These guys were amazing!! Super efficient, knowledgeable and just generally nice guys. Very honest…read morewith expectations! Amazing pricing!! Will definitely be calling them in 6 months for another cleaning! I'm the photo you can see a line that is clean vs dirty! That's how good they are!!

The technician arrived on time and got to work immediately. He already had the correct part and…read moreinstalled it. He then turned on the oven to make sure it was working properly. Overall a good experience

Ace is the place to go with! I have had such a great experience with this family owned and operated…read morebusiness for years now. They really take care of their customers! My dryer was going haywire and they made sure to send someone out asap. Kraig came and was super respectful, friendly, and personable. He diagnosed the problem right away and got it fixed in no time. Not to mention he was here sooner than expected within the given timeframe, which you don't see very often with repairs. Thank you for getting it done right the first time!

Technician Nolan is great! Courteous and informative. Figured out issue with our ice maker and…read moreordered parts/ made repair to get it working properly.

I ordered all of our appliances from Derocher's for our new home build, and they installed the…read morewarming drawer. When we closed in April, we noticed that the warming drawer did not close straight or flush and has a gap of about 1/2" at the top. After notifying the builder, we nobody came out to look at it until May 19. The tech that came couldn't fix it but identified that it was installed with the rear higher than the front and that the installers would have to fix it and that he'd order some parts for them (not sure what parts). After nothing for a month, I contacted the person who sold the appliance on Jun 16. He responded that some parts were on order and he'd have to schedule instllers to come out. I asked what was on order and when installers would come out but have recieved no response. I've left multiple voice mails on his phone line and at both the Monroe and Sylvania stores in addition to my email inquiries. All have been ignored. It is now Jul 30 (2-1/2 months) and still nobody has contacted me.