I needed fast service to address a clogged dryer duct that was causing my dryer to malfunction and…read moreleaving me unable to do laundry. After calling a few other companies and being given at least a one-week wait, Pristine responded quickly, got me on the schedule, and had everything resolved within two days. I'm very satisfied with the service and would definitely recommend them.

My home has eleven AC vents and is a one floor home. I scheduled Pristine Air Duct Cleaning to…read morehave the ducts cleaned. I did not ask for an estimate and it was not offered either. They were considerate of the home, which is in disarray due to mold mitigation. I was very surprised when the bill for their services was $1,000, but I had not asked so that is on me. I had previously looked online at what other companies charged. I was told I needed a new box for the AC at the cost of $1995. Early evening I realized that cold air was coming out of only two of the vents and the house was warming up. I had to call Pristine to have someone come out and open up the eight or nine vents that had been left closed. The service person who came was very efficient and polite.

Showed up on time, did exactly what they said they were going to do and more…read more Definitely would recommend.

The owner of the company was a hoot on the phone! Women owned. Jordan and BJ arrived very promptly,…read morekept in touch from when they left to when they arrived. They were efficient, professional, and polite. Very happy with the service, recommend them and will contract with them again.

Prior to the holidays I needed my upstairs and stair carpet cleaned. I explained that the carpet…read morewas 10 years old and had dog urine odor. Thankfully they were able to schedule me quickly. They first put plastic guards on my woodwork and corners then covered the wood floors. They were so careful and efficient and did the best carpet cleaning I have ever had. Even with its problems it came out looking great. No odor or stains. Thanks to Abe, Dan and Rob for doing such a great work.

They were very professional and up front with the extra charge to deodorize one piece of furniture…read more Even though Kevin was running a bit late he kept me updated on his ETA. The furniture looked awesome and smelled really nice. Kevin also said if after it dried and we noticed some spots he would come back and clean it. I would post pictures if I knew how.

My air went out Tuesday of this week and someone came out same day. I told the issues and got them…read morefixed. By Friday afternoon I was without air AGAIN and no one can come out until today (Saturday) between 12-4. The tech from Tuesday was awesome, but I don't like the fact that I don't have air in these temperatures.

This HVAC company is by far the best experience you will have with an HVAC company ever. They…read moretreated us like family and even dropped by afterwards to check up on our family to make sure we were doing o.k with our AC unit. Great customer service and top quality service.

I had my HVAC system completely clean by Scott and his team. Solutions Cleaning is simply Best of…read morethe very Best. They explained exactly what was go8mg to happen and when and they stuck to it. They sanitized the entire system and even cleaned out my dryer vent. Meticulous workmanship. They are a company you can count on to do it right. We are so impressed and you will be too. Thank you so much for the great job you did on our home.

Solutions Cleaning knows their business. They are very responsive, understand what is best for you,…read moreand stays until the job is done. Very happy with their professionalism and responsiveness.

Brian and Brian did a thorough and very professional job on our duct cleaning and dryer vent…read morecleaning. Took phots and showed us where all our problems were and how they cleaned them up. Would highly recommend.

Dylan & Mark arrived at time stated to start work. Very professional in job performed on all 21…read moreducts,4 bath vents, dyer vent, 2 return vents, repairing attic tubes and finally totally cleaning heat & air furnace. Great work ethic with politeness toward my wife and I. Explaining all aspects to be performed. And not to forget vacuuming whole house after completing job. Who does this anymore !! Also best of all great price. 4/27 2026

The service tech arrived a little after 9:30 AM and left before10 AM. Never had five (5) rooms and…read more1 hallway clean so fast. Should have known something was up. The service tech was friendly, but the product used to clean the carpets did not clean the carpets as expected. A foam was put on the carpet then a vacuum was used to suction it up. After the carpet was completely dried the carpet looked the same as before the product was used. Google reviews not accurate. Did not get would I paid for but paid what was estimated. Very disappointed. Would not use again and would not recommend. Money wasted.

I had an appointment for carpet cleaning today. Had my furniture moved in preparation…read more I was awaiting their arrival when I received a call that they had to cancel my appointment. I asked if another technician could come out today or tomorrow. I was informed they only have one technician. This is ridiculous! Then they could reschedule for Friday, and waive the service fee. No ma'am. Not to mention I had to tell them they could not use my water. I was told they would bring their own water tank. I'm supposed to pay for carpet cleaning with my own water. Unacceptable! So, I called a well known carpet cleaning company in Irmo and they had a cancellation for tomorrow. Thank goodness. I will never call this company again

Yikes. We were on the verge of a vent fire, which all too easily spreads thru your house. I had…read morepulled a healthy hand full of lint from the outdoor two weeks prior. Spouse forgot. I reminded him two weeks later. While I never run the dryer over night or while away, others do. My grand father died from a house fire. No One Should Ever Die From A House Fire. Vent Pros came out. Quinton his son. Gratitude. In addition to minding the dryer vent, be aware of all dangerous causes of fire in the home and inspect quarterly. Wires should be inspected as well! Live in an an apartment, make certain your landlord is on top of the lint vent as well as inspecting wires. Check your inside apartment wires. Lastly take your children the main firehall for fire safety lessons. No on the ask but damn glad I insisted to my husband that we call him based on the stars.

Great company that I hired a few mths ago to clean my vents out in my house. I found them thru a…read moregoogle search, read some reviews and went with it...I was not disappointed at all. Customer service was beyond superb and professional! From the phone call to make appt to the end. Everything was explained and executed. They need a 10* choice on Yelp, they truly deserve it. Pricing was fair and reasonable for the amount of time they spent at my home. Yes, I recommend and will use them in the near future.

If you are looking for HVAC services in the Columbia, SC area, please do yourself a favor and do…read moreyour homework on the HVAC company you are considering using and ALL reviews posted online. Yelp reviews appear to more closely reflect my experience with this bogus company. I'm not sure what is up with the Google reviews but they appear to be 'off'/somehow inflated/or at least merged in from some other area/franchise. It is my understand that mostly all of the Aire Serv companies are out of business. If you need regular maintenance of your HVAC system or are experiencing problems that need attention, you will want to choose a well-respected company that is also a factory-authorized facility to perform any of this expensive and critical work on your property. This business is essentially a very, very small Mom and Pop operation that somewhere down the line bought into a Franchise......hence the nice, clean sanitized website you see for 'Aire Serv of Central SC'. What will actually show up to your property will be completely different. I hired this company to install a brand new, 4 ton, Carrier 454b refrigerant system and this owner and their 1-3 employees (1 full-time and 2 part-time seemingly picked up from the corner) showed up at my home at LEAST 15 times over a 3 month period because the brand new HVAC system (condenser and coil) would not work to cool and condition our home without freezing up the entire refrigerant line from the outside to the inside attic...and the owner/full-time staff member could not figure out the problem before ultimately informing me during a problem visit that they had never installed this type of system before! After the owner began blaming me and my family for wanting to keep our AC system below 72 degrees at anytime; the owner telling me that the new 454b HVAC systems are NOT designed to cool homes 'like the old ones used to'; the owner Googling to troubleshoot why the system he installed is not working correctly; me (the customer) also desperately Googling to help as it is HOT outside day and night and and we are also HOT/stuffy inside day and night; the owner installing all sorts of contraptions on the outside unit, the inside the attic unit, and throughout the attic to prevent freeze-ups but then simultaneously causing the outside unit to 'short cycle' (i.e, turn off/on every 3-5 minutes) for nearly 2 months, I FINALLY hired 2 (two) different local, factory-authorized HVAC companies to come out to review my entire HVAC system as the owner was still telling me everything was fine with the system (except for us wanting to be cool) but something still didn't feel right to me. Verdict a couple of days after the owner's last visit to my home saying everything was just fine with the brand new HVAC system: the brand new HVAC system installed by 'Aire Serv of Central SC' was not properly installed, did not follow the manufacturer's installation instructions, was a hazard to operate, the short-cycling was slowing killing the compressor, and all homemade by Air Serv contraptions added outside were the type of mechanism you would see at 'Walmart or other commercial stores where A/C needs to run year-round in all temps', and the inside modifications made to my attic/home were unnecessary. I had to file complaints with Carrier, my credit card company, and notify the SC Licensing Board...AND pay to have the improperly-installed system completely removed and another Carrier HVAC system properly installed by one of the factory-authorized companies. I also had to deal with this arrogant, untrained, and incompetent owner not wanting to take full responsibility for this epic mess. The 2 HVAC companies that came out were professional, knowledgeable, and completely appalled at the incompetence in the work and the treatment to me, a customer, of essentially blaming the customer for work not properly done. What I have learned and you need to know: Factory Authorized HVAC companies honor their work and they are required to continuously complete training on HVAC trends and equipment including refrigerants. They have the latest and best tools to diagnose problems, to carefully install each step of your HVAC installation correctly, and to measure HVAC system data and they have no problem providing you, the Customer, with a requested Certificate of Insurance for any work they perform on your property AND you should always ask for one. AVOID this company, Aire Serv of Central SC, at all costs! My brand new system came a very high cost (time, money, emotions, and no A/C at the hottest part of the year, etc.) but we have not had one problem since the proper installation by a factory authorized HVAC company who stands behind their work and values their reputation for impeccable work and honest and fair dealings with customers. This was a mess, over a period of months. Please take heed so that you and your family do not suffer as we did!

After numerous calls to American Home Shield. They couldn't get anyone out for almost 5-7 days! My…read morehouse temperature was 89 and climbing. So, I called Aire Serv. They do the maintenance on our system. Harry responded quickly and got us a technician to come out the same day and resolved our air conditioning problem. James the technician was very professional, polite, and explained what was wrong and what he did to repair the system. He complied with our need for masks as we have medical issues. Will highly recommend them for air conditioner/ HVAC solutions. Thank you so much.