Great service from start to finish!! First phone call was Lynn who scheduled a plumber to come out, she was super pleasant and efficient. Then the plumber, Jordan came out and he is definitely an expert at what he does! Very friendly & knowledgeable! The price was great too!! read more

I've used Dugan Plumbing many times over the past 10 years. They are always quick to come out and always get the job done correctly and professionally. Would recommend them to everyone. 10/10 read more

Ryan and out for a service call. He was properly trained and definitely went beyond the regular level of repair. Not to sound over the top about this subject, but most of the new generation have no idea what the term "initiative" means. Ryan took the initiative to make certain all aspects of the plumbing were intact. He tightened all nuts, bolts, and made sure everything was in top shape. This was a surprise. I truly recommend Dugan Plumbing. read more

I called late in the afternoon and they were able to schedule me an appointment the very next day. Jay was very friendly, explained what he was doing as he went along. Cleaned everything up and took all garbage with him. Highly recommend! read more

I had called another Plumber and not kidding, they gave me 4 quotes, the first one at over $5K down for issue with Garbage Disposal, running toilet and to clear 3 drains - I thought it was a joke at first. Ryan (I hope this is right) showed up from Dugan Plumbing and had the issue solved in no time at all. I felt just like a friend had come over to help me out. They will always be my first call - very honest. Thank you again, KS read more

These guys are great, I've used them several times and will continue to do so. I trust the guys in my house & feel they do a good job of fixing what needs to be repaired. read more

Dugan plumbing is the best of the best. Carlos a plumber for Dugan discovered a rotted drain pipe in my tub that was on the verge of serious flooding. Carlos replaced the pipes and tub in less than a day and saved us thousands of dollars in household flooding. This is a great company that treats your issue seriously. Thanks for your help. Mike and Richard Kraus read more

I needed 2 new toilets in my mid century fixer in central Phoenix. Not only did Jay get the job done fast, but he was kind, professional and explained every step along the way. I will use them again! read more

I own a small restoration company and my reputation is always on the line when I refer out a plumbing company. I do not pay referral fees and only work with a few select plumbing companies. Dugan plumbing have been incredibly amazing to work with! My customers always give me positive feedback about their customer service and pricing. From minor toilet repairs to complicated reroutes and even chasing roof rat repairs in a home with several leaks, hands down Dugan plumbing has the team to get it done. If you're looking for a second opinion or need to get another estimate give these guys a call for sure! Thank you Geoff for always staying on top of my projects! read more

Dugan Plumbing - Roof rats eating up the pipes! - Plumbing Near Me - Chandler, Arizona

I rent, and the property management company uses these guys. I've had them out 3 times over the last couple years. Communication sucks. They don't call when they say they will. Nothing is urgent to them. One visit, the guy was in such a hurry to leave (task kept him after 5pm), that he ran over my neighbors trash can as he sped away. Current issue is so frustrating, I can't even find words for it yet. Call someone, anyone, else read more

These guys did great! Tim showed up on time, got the job done, informed me on how to prevent future issues and upkeep, and was on his way. Thank you!! read more

I had a claim filed through HWA warranty on our master bath shower that was leaking into our kitchen. This was the company they selected. Jeff called yesterday morning at 8am and asked if I would be home for the day. I replied yes and he said that someone would come check out the problem when they had a minute. Well, 5pm, still no one... no call. So I called them. The number went straight to Jeff's cell phone. He couldn't help me at that minute because he was driving. Could he call me on this number when he stopped? Sure. But I never got a call. So today, instead of trying to track someone down from this company, I'm going to call the home warranty and see if I can get a new company to work with. read more

Had a water main leak from the city meter to the house. Carlos & Geoff from Dugan were quick to respond and resolve. The quote was very reasonable and they were able to resolve the same week and did a great job! Carlos was the best. read more

Kind and fast response! Last night some problems happened my bathtub faucet. Today morning, this special team called me and made an appointment. Ryan cleared all trouble things with kindness! Thanks! read more

Dugan Plumbing - Plumbing Near Me - Chandler, Arizona

See all

Our water heater blew out and they had it fixed within 24 hours with perfect communication with my property manager. Carlos was fast and courteous and tried to find every way he could to get the job done even with my busy schedule as a pain Dr. Thanks read more

Geoff over at Dugan Plumbing is great. Every time we have had a plumbing issue, he's been very quick at responding. He and his techs are always polite and on time. I prefer to use smaller, family owned companies, and I'm so glad I found Dugan Plumbing. read more

I contacted Geoff for some plumbing work at my house. Right off the bat he was rude and short with me over the phone. Then he sent his technician Carlos over but again I couldn't even ask a question without him jumping all over me. I'm a female doctor who has an accent and I 1000% believe the way he treated me was bc of both of those factors. A woman with an accent. He refused to do the job when I asked if he could match another bid and told his technician to leave. This company and especially the owner Geoff is an absolute horror and unless you want to be abused by giving his company WORK do NOT USE HIM. I was thinking of reporting him to consumer affairs for bad trading and discrimination and I may still do. Geoff is extremely unprofessional, rude and plain nasty. He has ZERO customer service and talks down to you when you're the ONE paying him.. lol.. I have NEVER experienced anything like this.. SHAME ON YOU GEOFF. You should NOT be in business if you CAN NOT respect the people who are hiring you and helping you pay YOUR BILLS. An Absolute NIGHTMARE. Do yourself a huge favor and move on to the next company. Believe me the worse of them is BETTER than this company. I finally found a right plumber, much cheaper, honest, hard worker and very professional and just good people. He is simply a lying when he says he refused the job bc he didn't have authorization as my realtor from Shino group was right there when she explained everything to him and he agreed to do the the job. He even said if I have authorization which I did it was good enough for him. It was ONLY when I said if he can match a bid that he became irate and started insulting me and told Carlos to leave. Do NOT use this company unless you're ok with a man degrading you and not doing the job you hired them to do! read more

All the plumbers at Dugan are very knowledgable. Carlos is excellent at explaining all the issues and making suggestions for solutions. I highly recommend them for you plumbing issues. read more

if i could leave a zero rating i sure would. hey so check this guy out. hes working next door. comes to myyy property offering 50$ to use my electricity because the house is empty. i asked ok what you gonna use it for. he says just a jack hammer. i'm like na that's a lot of power. so he calls me stupid for not taking his 50$ dollars when my mans should've had a generator. and check this out. he calls me that on my way to take my kids to school infront of them what a professional. he goes and says he's the fucking owner and leaves and i'm sorry note on my door after i cussed him out. pretty shitty business. dont contact them unless you wanna pay for their tools and power by the sounds of it. and if your neighbor contacts them make sure you get ready to get called stupid by the owner himself. what a clown. read more

See all

The people (or person) who runs this company is not only rude on the phone (he attempted to make me feel bad for having a 9 to 5 job and not being avalialbe during those hours, when I specifically asked for a Saturday appointment), but after two full weeks of nobody calling me when they said they would, I called them and was told they would call me back. They never called back that Saturday and finally called on Monday. Because they are not prompt, are rude and because the guy calls you on a cell phone which always cuts out on you, I would never recommend this company to ANYONE. In a customer service business, these guys have no understanding of what it takes to keep customers and I moved on to a different company without having them fix anything. They will never get my money and I would not be shocked if they close down due to these problems. One star is far too kind. read more

Awesome follow through...NOT! We have a home warranty with Old Republic (avoid these clowns as well - they're only interested in getting your premium and quite obviously never check out who they're contracting with to do their work) and, when our sprinkler went out we called and found it was covered. That was March 12. Geoff was not interested in travelling right across Phoenix to fix our system - well evidenced in his complete lack of enthusiasm in both his voice and his complete lack of follow through. The only time we spoke was when I rang him and, despite many promises to ring, he has NEVER phoned back or contacted in any way. Maybe they are plumbers, but they are not business people - they have no clue about running a business as is shown by the numerous poor reviews. I'm happy for those who had good experiences, but I wouldn't recommend them if they were the last plumber on earth. read more

We had Geoff from Dugan Plumbing out to find a leak yesterday. After reading reviews I was unsure about this company, but he called and was on time very professional and found the leak,it was a pool issue. Not a plumbing issue. He was very kind to my husband and trying to explain the problem to him (he had a stroke and dose not understand thing ). Very Professional would not hesitate in calling him back, Thanks read more

I have had wonderful experiences with Jeff and the Dugan team. They service my house and my business and are fair company who provide quality work. Can't ask for much more. read more

OMG..these guys are awesome! We had something break in our bathtub faucet and had to turn the water off for the whole house. Michael came by 9:00AM and had it fixed in less than an hour. Great guy, very professional. This is definitely my go-to for plumbing! read more

Overall a great company! I have used them many times on my personal home and my rental properties through out the years! Jeff is priced extremely well compared to the completion and have never had any recalls read more

FIND ANOTHER PLUMBING COMPANY!!!!!!! unless you like sitting around waiting for these incompetent morons. My prop management company uses them. and I have had to use them twice in 1.5 yr and both times they where EXTREMLEY difficult. GEOFF acted like I had all day to wait on them, Both jobs they cancelled 3 times, said they would call and never did. Till the last minute to say "the technician is running behind." The first job was to fix a dripping sink, after 3 no shows the tech finally showed up and needed a simple O ring . It took them 3 weeks to bring one back, I could go on, but the moral to this story is FIND ANOTHER PLUMBING COMPANY! read more

Dugan's plumbing was recommended by our relator. We had an inspection and had several plumbing repairs needed and as soon as possible. I contacted Dugan and got a quick response. The plumber, Carlos Torres came out and I went over the repairs I needed. He had some helpful suggestions which helped on the cost. Carlos did a great job doing all the repairs. The cost of the repairs were very reasonable, the work done by a licensed company and their service was outstanding. I would not hesitate recommending Dugan's to my friends. read more

Dugan Plumbing was assigned to a home warranty claim through HWA when my water heater started leaking. Explained to them on the phone that I was at the end escrow on selling the place, and was supposed to close in just a few days. They had a guy out the next day who replaced the water heater and had up and running in just a couple of hours. read more

It's simply impossible to find anything to say about a tradesman who was a no-show, no-callback, and demonstrated no care for another's time and predicaments. After reading reviews about his workmanship I'm glad he stood us up time and again! read more

A year ago Tim installed a tub for me that my regular contractor was unskilled at. It was a difficult situation with how the drain would have to be set up due to the sewer line being above ground, but Tim was successful and did the job for a very reasonable price. He also scheduled it a timely 3 days after the quote. The tub is still going strong. Tim also quoted me on what they would had charged for a re-route I had already done with another plumber. Boy did I get ripped off. I should had used Dugan from the start. read more

I had such a great experience with Dugan plumbing, from the first phone call they made to schedule the repairs I needed on my home , Geoff was quick to contact me and get me on the schedule for the following day. The technician called prior to his arrival and was well within the time frame that I was promised . He was very knowledgeable and explained my issues so that I understood what work was needed and what work he recommended in the near future. The bill for services was very reasonable and I will no doubt be using them for all my plumbing needs. Highly recommend them !! read more

Avoid these people at all costs! I called them because my insurance company said I had to. They came out they told me I needed a number of things it was so expensive I decided to get a second opinion. So then I called Roto Rooter, they came out and everything that Dougan plumbing told me I needed was a complete lie. The most expensive thing Dougan plumbing said I needed the cleanout system, I already had. The tech/plumber showed me it was already there. Me being someone that knows absolutely nothing about plumbing I had no idea. If I would've had the money to do this, I would've said go ahead and they could've told me they installed something that was already there. I think about all the older people that are on fixed incomes and whatnot that this company goes out to and services, how many times have they told them that they needed something that was already installed? This is not cool at all, totally taking advantage of people. Be very, very careful and think twice before using this company. I gave these people one star rating only because with this yelp app I have to do something, but I absolutely would give them no stars at all. I do not like feeling like I was taken advantage of. Not a good feeling. Leave me I am going to spread the word about this company I'm going to tell everyone I know and I'm going to post this on every site that will listen. It is not cool to take advantage of people this way. Informed my home warranty insurance company, Old Republic, and I hope that they will think twice before they recommend these people again. read more

Very pleased with job to replace kitchen faucet and shut off valve. Plumber was efficient, skilled, and helpful. Highly recommend for any plumbing job. read more

We have been using Dugan Plumbing for all of our Plumbing needs at our Property Management company. Geoff and his team are responsive, honest and do good work. I highly recommend them to anyone. read more

Home Warranty Of America who apparently does not check us their service providers assigned this company to check our hot water heater which quit on us. Dugans showed up promptly for the initial service call, determined the water heater was shot and we needed a new one .. They eagerly received the service payment and that was the most positive part of this interaction with this business. Over the course of the next 3-1/2 weeks they "forgot" to write down appointments, had three sick employee calls, showed up on time with the wrong water heater, oh and had a family emergency. After the ?? Time of not showing up, the owner actually indicated that we lived 45 minutes from them which was a long way for them. Weird because we did not move from the first time they showed up and got our money. HWA is equally negligible in contracting such a poor excuse for a business but ultimately Dugans should not be in business. HWA finally replaced them with a legitemite company who was able to show up the next day with the proper equipment and tank and get it installed.....the irony is the Dugans' tried the same excuses with HWA and they were replaced immediately. Frustrating as we had to complain three times to get them to listen. I have never taken the time to write a negative review but I just would like to save someone else my horrible horrible experience. Save yourself a lot of grief and time, call someone else Cindy W read more

We were very pleased with the excellent service that we received from Dugan Plumbing. We knew we had a plumbing leak but not sure how bad it was. JR? was our plumber and he knew exactly how to handle it, found the manifold in the wall, got it fixed by closing off the old line and running a new line. He was quick, cleaned up everything, and I would definitely call them for any future plumbing needs! read more

Dugan's Plumbing is great! We had a stopped up toilet and the plunger just wasn't taking care of it. We called Dugan's Plumbing and Michael came out first thing the next morning. He was extremely kind and helpful and got the job done! No mess, no fuss, just did it!!! I sincerely appreciate his professionalism and his kindness. We will absolutely be calling Duggan's Plumbing next time! read more

Dugan Plumbing has serviced my house and my rental propery several times. They do an excellent job at an excellent price.

We had Jay from Dugan Plumbing out this morning to fix a leak where the water main came into the house. We have a home warranty with Old Republic.. but didn't know that because the leak was outside the wall, it wouldn't be covered. When the tech was en-route (he was on-time, by the way) he asked about what we were needing help with. He was very transparent and honest that his experience with the home warranty places has been that they often don't advise you that something isn't covered and when the tradesman shows up- you still get stuck with the house-call even though no work was done. I had enough time to cancel the home warranty call, thankfully. I was impressed with Jay's transparency and called Dugan Plumbing back directly to ask if they would be interested in the work anyways. Jay was quick with his work and did an outstanding job for a very competitive price. I will be using them again! read more

I too wish I had read the reviews on Dugan Plumbing prior to attempting to schedule. This was the worst experience from a plumber EVER! After the 3 no call no show to scheduled appointments made that my husband had to leave work for...we decided it's time to go elsewhere. They left us high and dry (well not exactly dry, seeing as we are still dealing with the leak). I will be sure to post once the right choice of Plumber (aka not this joke of an owner Jeff and business Dugan Plumbing) completes the job. Jeff (the owner), of whom could have cared less when we complained yet again when we were promised he would send someone that night because of our many attempts previously that no one showed for(this was after 3rd scheduled appointment was not met) and again nobody showed up and nobody called to even apologize. Hey Jeff, do your business a favor and either make good on what you say you will do or close. Eventually you will have do that anyway if you continue to conduct business this way! Pathetic to say the very least! From the sounds of the other posts we may be better off anyway... you never had the chance to cost us a small fortune for shotty work! read more