Werner's is a reliable, helpful place to bring your car. I had something happen to my car while I…read morewas a work a while back, and I brought my car in to Werner's to get it fixed. It was a very efficient process and the women at the front desk who helped begin the process was very helpful and friendly. After the work was complete, I had an issue with the way the transaction showed up on my company card and I had to contact them a few times to get it resolved. They were communicative, patient and helpful. My partner realized that I was missing a small car part after I got my car back. I contacted them about it and they were very professional about showing me the picture of my car from before they began the work, in which it proved that my car part was already missing. Then, they offered to order the car part for me. A few weeks later I went in to get it installed. I went to pay for it and they waved the fee for the part! I highly recommend having Werner's work on your car.

We've taken all of our family's cars to Werner's for the past 10 years, and they've been…read moreconsistently great. They're honest, kind, and fair with pricing, and they always take the time to explain what's going on. One thing I really appreciate is how strong they are as advocates when dealing with insurance adjusters -- they handle the back-and-forth, push for what's right, and make the whole process so much less stressful. These are genuinely good people with a terrific work ethic.

BEWARE!!! The mechanics at this location steal car batteries and re-sell it as new to costumers! I…read moreknow this because my brand-new car battery was swap out without my knowledge after having some minor repairs done to my car at this shop... It wasn't until the swap battery started leaking and the car would not start that I took what I believe was my original battery back to the store I purchase it from only to find out the battery in my car was NOT the battery I recently purchase.

they're good for simple maintenance. always busy . the owner's nephew took over for couple of years…read morenow. he tries to help out like his uncle tien. I took my bmw there for a head gasket repair $2300. in a day it was leaking again . brought it back 3x to them to repair within 2 weeks. still couldn't fix it. so I gave up and went to dealership ($4600) .

This place still is the go to reliable and honest pricing…read more My Toyota was smoking out of the hood and the heat stopped working. Kellan got me back on the road in a few days. Highly recommended!

Responsive and reliable auto shop…read more My car broke down about two blocks from this place due to my alternator going out. I was having to leave the next day on a 5 day trip and this shop was nice enough to go to my car, get it over to the shop, and get me an alternator that next morning and put it in by mid day for me to be able to get on the road Really appreciate their help while I was in a pickle and proving great service and work

Terry is an absolute joy to work with. Not only is he professional, timely and amazing at what he…read moredoes, he's also one of the kindest people you'll ever meet. Someone backed into my classic beetle several years back and nobody would touch it until I found Terry. Seriously, he was the SIXTH shop I physically went to, nobody wanted to touch it but this is exactly the kind of work he does, not to mention any thing else you could possibly ever need done to your car. After finding Terry I switched over to him for all mechanical and body work we need on our cars. He's kept our ancient pickup running strong as well as our newer SUV and when the time finally came, he even replaced the engine in my Beetle (which was long overdue)! He can find any part for any car and get any job done. We are so grateful for Terry, a true treasure!

This is a place in which you can still find a skilled mechanic who is capable of diagnosing older…read morevehicles without the help of an OBD2 scanner. They also do a wide variety of work and I doubt I'd ever hear something like "oh we don't really work on that" here. I have brought in my restoration project miata a few times for both body work and mechanical issues and not only received competitively priced labor for Seattle, but also personalized, engaged and individually unhurried attention. Terry loves talking about your car or project almost as much as you do. His communication has always been prompt and thorough, always explaining what could / should / needs to be done or is possible. Never left me in the dark, waiting for a call or tries to upsell. I've been through a few local mechanics including a dealership garage with mixed results, - one was dishonest about labor, one meant well but was at a loss about a car he couldn't just plug in for a code, one was sloppy about Mazda torque specs. Terry has always come through and never left me dissatisfied with the money I spent. He's basically my mechanic now and the only person to bring an older or pre OBD2 vehicle to that I'm aware of.

My girlfriend and I have used Seatown Autoworks (aka H & I) twice now, the first time for her car…read morewhen someone drove into her, and this year for my SUV when I just wanted some running boards installed. The work on my girlfriend's car was great and still looks brand new today (she bought 1-year old and is now 2-3 years). The work they did with her car is the best you can outside of factory production. What compels me to write today is for their customer service. I'm from a small town in Idaho where service was everything. Bad customer service gets around. In a large city, bad service can easily hide behind marketing. H & I doesn't have marketing, but what keeps them very, very busy, is their amazing customer service. When I went in for work to simply install a running board on my SUV, I didn't expect 1st class service for such a simple job. With my most recent visit, it proved that they have amazing knowledge, service, and skills that they apply to both full collisions and for installation of parts. They go well above and beyond what a typical body works person does. It's an art and they are true artists, but without the attitude of an artist! I've recommended friends to H & I already, and will continue to do so. I highly recommend it to whomever is reading this! October 01 Update: 3rd time we used them! A true testimony to their service as we have went in with a problem that appeared larger than it really was. They are brilliant in finding solutions. We were involved in a hit and run and wanted a dent/scuff fixed and repainted. They told us that they should just try buffing it first as it would be a 10th of the cost. They buffed it out and only charged us an hour when I've had other places charge me thousands for similar scuffs. My background is in quality control and compliance and I'm very hard to please especially when it comes to my newer luxury SUVs - Yet I'm super happy I've found this place!

Absolutely recommend for high quality work at reasonable prices. I clipped our garage and had a…read morescrape and paint mark on the front quarter. Seatown buffed it out - car was ready for pickup in a few hours and at a very reasonable price.

Whenever you ask people who have been in the neighborhood a long time about a good place to take…read moreyour car, Rose St Auto Repair is one place that consistently comes up. After being told I needed a very expensive repair at a chain place, I brought my car to Rose St for a second opinion. The diagnosis I got here made way more sense and was half of the cost of the other place. I left it there for a day and was ready that evening to be picked up, but I left it there overnight with no issues. The owner is really pleasant and it was good experience. Going to bring my car here for repairs if needed.

100% I took my vehicle to another shop and was quoted $ 850.00.to 1500.00 for part belt and labor…read more I took it into Rose auto for a second opinion and was told it didn't need parts, just a new Belt $150.00 total This is the only shop on Rainier Ave to go to. Honest and fair for year's

This is the second year I brought my car in for an oil change and check-up. I stopped by the day…read morebefore to set up an appointment for today. I have to trust that the owner's recommendations for additional work were necessary. So far I have been very pleased with the service.

Brought my car in for an oil change and some pressure in the tires. They got the job done fast and…read morewell.

Honest, kind and have always done a great job with my vehicles. Lee has always been upfront,…read morehelped me make decisions and takes great care of my vans.

These guys are legit, straight forward, honest pricing and honest work. Did the same brake job for…read more$300 less than local competitors were quoting me. It took an hour longer than expected and he still charged me the same price anyways. Would come back again