What a nightmare! I was scheduled for a ride to the airport. They never showed up! I was told they…read morehad tried to call me the day before and because I didn't answer they canceled it! and they had a real attitude about it too! Completely unprofessional and down right rude! If it hadn't been for my realtor stopping by I would have been stranded as I had just had my car picked up and shipped to California ! When in doubt call an Uber out of Kalamazoo! They were unopoligetic and simply didn't care! They assume they are the only show in town so they can treat people so horribly but you can always get an Uber from Kalamazoo! they are also outrageously priced! I needed transportation to the court house once, 6 miles away and because they went the wrong way I was charged $18.00.

Had a rough start to finding where to catch the bus at DTW... Not in anyway Michigan Flyer's issue…read moreas DTW doesn't allow signage. Lots of busses, scheduled about every hour, super convenient. Drivers and office staff were awesome.

drivers are very unfriendly , unprofessional and rude. this is the last time I am using this…read moreservice. They accused me of leaving my bag unattended. I was about 5 yards away from it, waiting for bus driver to show up. He was chatting with other drivers at different bus.

So sadly, I had to cancel our reservation due to covid. However, I wanted to thank them…read moretremendously for their communication leading up to it and their way of handling the cancellation. They let me cancel and I got all the money back which was a huge stress reliever. We did have a party back in October and the driver, Leanne, was super nice and great! Definitely a good experience and will want to book again for the next big event!

Do not use them if you have an important event you paid for. Definitely do not consult with Lilly,…read moreas she does not know her job and will lie to cover up her misinformation. Emily the driver was GREAT!!! Save yourself the headache and use another company

I have been searching for a limo service for my wedding for the past couple of weeks. I came upon…read moreGrand Rapids Limo after hearing some really awesome comments and reviews about affordability and great service. I have called the business at various points of the day between 7am and 7pm for the past four days - with no answer. I have called a total of 8 times and left a few voicemails requesting that I hear back from them. No one has called back either. I was very excited to use this business for my wedding, but am bothered that no one was available to answer the phone or bother to call me back.

From the owner: Don't hesitate to call Grand Rapids Sedan & Limo LLC when you need Hudsonville, MI Limos for a…read morespecial occasion. We offer a comfortable and stylish mode of transportation for any of your needs.

Wow. Could not possibly be less professional. Scott Smith emailed a quote for an event. I tried to…read morecontact him for a week, to give a deposit, through email text and calls. He forwards his calls to his drivers, who know zero about the schedule or taking a deposit. The day of the event, he finally emails me to say there is no availability. Really??!!

Horrible! My…read moreexperience began really well - the company quoted a very fair estimate and seemed great/helpful during the planning stage of our event. I had arranged for an 11AM pick-up for our party of 13 people to take a wine tour in Southwest Michigan. At 11:15AM, the driver had not arrived yet and I began calling the company and "Scott, the Manager" - only to receive voice recordings from each. At approximately 11:30AM, I received a "txt message" reading - "Sorry, our shuttle bus broke down on the highway. It is not good. The turbo blew. All we can do is refund your deposit. Sorry." No one from the company had the courtesy to call me and personally apologize or offer assistance to find another option for our wine tour transportation, which was an activity we had planned our weekend around --- we had traveled to SW Michigan from out of town to celebrate our friend's wedding engagement. This company may be cheaper than a few other options out there, but please note - if an unforeseen "break-down" occurs, this company will leave you hanging... not what I would want anyone to experience for a wedding/special event of any kind. Use at your own risk. (Also, I have not received my deposit back yet... another frustrating aspect of this situation.)

Good place to look at train beside traveling in it. You can walk right up to the platform. The…read morestation itself is nice too

ONE station that serves Amtrak, Indian Trails and Greyhound. Yay!…read more Modern practical architecture brings plenty of light into the building. 2 separate enclosed secure booths for Amtrak and Greyhound. CLEAR signage. 1-star less as Restroom Maintenance needs improvement, but definitely an improvement to Chicago and Detroit Bus Stations.