I have stayed at this hotel before and my previous visit was much better. This time, the room…read morewasn't very clean -- especially the shower -- and there was zero hot water in the evening or in the morning. The room I had was also much noisier than an average room. I could hear every conversation in the room next door and since this room was near an exit and a stairwell, all I heard all night was door slamming. This was probably in some part due to the fact that the door wasn't flush to the door jamb. I could actually see out into the hallway the crack was so large. In the past, I would have highly recommended this hotel, but after this experience, I am hesitant to ever return from a cleanliness, noise or safety standpoint.

Good service, clean and modern room. Decent buffet breakfast. Nothing amazing but quite…read morecomfortable.

We stayed for two nights over a long weekend and chose this hotel due to its proximity to Kristi…read moreMountain Sports as well as restaurants. We loved our stay! It was convenient as our sole purpose was to go to the Great Sand dunes and this was a perfect distance. My family loved the continental breakfast each morning and the make your own waffle is always a winning start to the day in my book! The beds were comfortable, the room/bathroom/shower were clean, and the staff were really nice. You can't really go wrong! They also have a pool and whirlpool which we definitely took advantage of after a long couple days of hiking so all in all, 5/5 would definitely recommend and super reasonably priced!

This hotel is very nice. We had an accessible suite which was very roomy. Breakfast was bountiful…read morewith scrambled eggs with green chili sauce & cheese, fried potatoes, all manner of toast, croissants, bagels, sweet rolls, cereal, yogurt, fresh fruit, juice & coffee. Definitely recommend this hotel

Front desk check in was fast and friendly. Rooms were good. Bed comfortable. Furniture could use a…read morelittle updating. A storm was rolling in with lots of wind and we thought the window might blow in. Shoved a paper coffee cup in the gap to hold it. Big walk in shower with plenty of hot water. wifi good. nice breakfast and pretty good coffee. Well worth the price.

If you need a place to stay locally, this place will meet your needs. They have a decent breakfast…read moreand comfy rooms. It does seem like the mattresses need to be turned, but otherwise, the rooms are clean and I feel safe knowing that you need a keycard to enter the main doors-including the lobby doors late at night.

We had a clean, comfortable, and spacious room. The people were invariably friendly and made us…read morefeel welcome. The accommodations and restaurants make staying in Alamosa attractive when we're doing anything related to the Cumbres & Toltec Scenic Railroad. The only negatives were a non-working elevator and not-kept-filled bacon bin at the buffet breakfast. No doubt the elevator situation was temporary and we just had bad timing. Odds are high we'll be back many more times, especially since you can get really good pricing when IHG is having one of their frequent flash sales.

As far as Holiday Inns go, I would skip it. There are other options in town that I would try if I…read morecame back. We stayed at the beginning of June and a day before we got there my husband received an email saying the elevator was broken. Ok, we get there and it says the elevator is broken from May through September? In the email we were offered help to bring our bags upstairs, and that definitely didn't happen when we arrived. The ladies at the front desk were nice, but zero offer was made of any kind to help with bags. We were on the second floor staying 4 nights with a family of 4, so we had multiple bags. Not only that, the first day we had a house keeping refresh and I thought that was great! Some new towels and our beds were made. It was a great surprise since we were at the Great Sand Dunes National Park multiple days. I know its standard for Holiday Inn to do a room refresh every other day, so the following day we hoped for at least a few new towels (especially since my older son had a nose bleed at night) but nope. Then came the third day, we were gone most of the day the third day as well and housekeeping never came. It was disappointing. I don't need a full room clean, but a few new towels in the bathroom and the beds made would have been nice? I did go and ask for another set of towels from the front desk, which they did provide, but it really should have been brought to the room. My husband on the 2nd night asked for an extra blanket or two (when we had to walk down the stairs again to the front desk) and the woman remarked that housekeeping would be looking for the blankets when they came in, ha! They never came! Guess they wouldn't be looking for the blankets- at least while we were in the room. Finally, the last straw was when we went to check out my husband asked for the bill. They tried to charge an extra $10 a day for facilities fee?!? For what? They said for breakfast- no that is a Holiday Inn perk that is included you shouldn't be charging an extra fee. If you have something extra or fancy at your hotel I can see the charge, but we are supposed to pay $10 extra a day for a broken down elevator?! No way. The staff here are nice, but I think management needs to catch a clue that some of these policies and ideas will not work. Also on our way out housekeeping had all the clean towels on the floor as she was changing them- BECAUSE THE ELEVATOR IS BROKEN. Help your workers out and fix the things that really need to be fixed. Skip the hassle and stay at a different hotel in the same area if I were you.

The rooms are clean and the hotel grounds are tidy. They have a large grass area and a bbq. The…read morestaff was very friendly and accommodating. The hotel is dated and the outside noise can be a little loud. The dining area is rather small and couldn't accommodate everyone.

The best hotel we've found in Alamosa at the "value sweet spot": a nice, clean, safe hotel at a…read morereasonable price (~$120/night including taxes on June 9, 2026). The included breakfast was fairly basic, but was fine, and definitely adds to the value proposition. We very likely will stay again.

Yes it's a little dated but for the price it's great. Only full service hotel in Alamosa, friendly…read morestaff & family atmosphere. The water park inside is basically a big pool with a slide & cafe. Great for families with kids looking to cool off after a day at the Dunes.

We stayed for 2 nights. I really liked the hotel. The water…read morepark was amazing but, the "guard" that was on duty didn't really do her job. I had to go to the front desk to get someone to stop groups of kids going down the slide 5 and 6 at a time. They (front desk people) made them stop. After that it was much better! I would love to come back! However at about 9 several kids were again going down the slide at once. The "guard" again did nothing! I guess parents don't care if their kids get hurt or hurt innocent bystanders. (Or byswimmers)

Run down. I always see old roadside motels and want them revived. This one has potential, but no…read moreone did the work to revive it! The carpet is ancient! Yech. The air conditioner is in an alcove and it is a window unit. There is then a floor fan to push the air into the sleeping area. Forget about air conditioning in the bathroom. Everything in here is ancient and the dust is so old that whoever cleans would have to use a stiff bristle brush to get it off the stucco walls and the baseboards, so imagine the filth in the afore mentioned ancient carpet! The room smelled strongly of Febreze,makes me wonder what stench they are trying to hide. No one on the property after 9 pm and until after 3 pm the next day. Hated it.

Really nice, quaint, and rustic inn. We were looking for a place to stay while visiting the sand…read moredunes and this place did just the job. The accommodations were reasonable for the price and the rooms were very clean and neat. The Inn is about a 45 minute drive to the sand dunes and this is the closest town to them. Would definitely recommend to anyone who is looking for a place to crash.

I have stayed in many hotels in my life and this hotel is the cleanest I've seen. Dont let the…read moreexterior throw you. Definitely recommend to anyone. A review

There was a very weak cable attached to a light. I tried to remove it, and got electrocuted. If I…read morehaven't removed my hand quickly, it could have ended way worse. WiFi was pretty slow.

The building is obviously transitioning to a Quality Inn and Suites. Most areas seem to be updated,…read morebut a little work remains. We were pleasantly surprised by the huge water slide in the pool. Perfect for entertaining the kids while we did laundry and resupplied between national parks. The front desk staff was super helpful with recommendations of local spots-laundromat, grocery, pizzeria, coffee. The breakfast was the usual fair but could be better stocked throughout the morning. The room was nicely updated.

Well guys I'm going to skewer you. The reason? Just not trying very hard to have a successful…read morehotel. Background I stayed here on Feb 2022 with family (and dogs) while enjoying a pleasure trip to the St Luis Valley area. It was winter, it was cold however the reception here was fairly warm. No restaurant, no lounge and some reminisced about a once nice water park addition and talked of the past when this was THE PLACE to book weddings and parties. Not anytime recently apparently. My review and feedback in February was to improve consistency with the rooms, work on getting junk cars gone from the parking lot, work your way out of the transient business while actively courting business travelers, vacationers and other nightly guests. So fast forward 3 months. The vehicles sitting on flats are gone from the parking lot and it was nice to see familiar and friendly faces at the front desk. Transients, loafers and those looking to be down on their luck are still hanging about. The vandalized entry doors (most are shattered) and the lack of security locks catches the eye first. Secondly still not offering so much as a stale doughnut in the morning? Some sort of breakfast is expected in the 2020s. Oh well there is coffee and a little shop offering snacks near the front desk. We can make do, the rate is favorable. Now in May 2022 "my rate" is 85% higher than 3 months earlier. This is the high season. Oh. I have 2 canines again and although not well kept the front vegetated area adjacent to the street suits them. I asked for a quiet room convenient for the pups. Upstairs, yes that's fine. Incidentally room 201 is mine for 3 days. Across the hall guess what..a nice loud family complete with overstressed mother, screaming children and a door that can only be slammed. Long-termers apparently. Quiet? Anything but. I took a few pictures. We all enjoy seeing what that guy is talking about.. Oddest? Nearly no toilet paper, wires dangling from the ceiling where a smoke detector once resided and a glaring hole in the entry where missing ceiling tile lets you see the fossilized remains of a chill water air conditioner system. A relic actually. Someone has gone and broken the back of the bed and although here to enjoy the valley it shouldn't include a mattress that also resembles a valley. Day 2. I return, no maid service, so no toilet paper for a start. I saunter down to the front desk and mention the missed housekeeping service when I asked for toilet paper. "Weekly guests receive maid service on Wednesdays". Yes, but I'm a nightly guest.. The polite young man encouraged me to read a notice on the desk that explained "Due to Covid...". Wait, what, that's over and this is a hotel, not a rooming house...and just who made this decision? Ridiculous! He doesn't know, it's the way it is though. So my mistake is now obvious. This IS a rooming house that will occasionally accommodate a nightly guest, so long as you don't mind the rules put in place for the transient folks. OK, never mind.