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Dunkin'

2.1 (17 reviews)
Open • 5:00 am - 12:00 AM (Next day)
Updated 3 weeks ago

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Chelsi B.

Back in January of 2021, it was revealed that a new Dunkin location would be added to Benton Harbor. Having a location in both St. Joseph and Stevensville, I was excited to have another location to be able to patronize. It is right next to the Sonics restaurant and there is a large parking lot available for the two restaurants. My husband got a breakfast croissant sandwich with he finished before even making it to the house, so I did not get a picture of it. I got a medium iced chai tea latte and two chocolate donuts. This location is pretty standard, although they are the only location nearby with a drive thru. Whille everything was great they didn't stand out particularly from the other two close locations. I can see myself coming back because it is clean and conveniently located but they also aren't going to be my first choice for a quick breakfast.

Once again awful experience. I had three sips and it's gone. Made it 3 minutes down the road to be exact. The thing's jam packed with ice so much that I could barely get my straw in. If you ask for less or nice ice they charge you and then don't even put no ice in it.

Please avoid this Dunkin' Donuts at all cost. Worst customer service ever. Stopped by on my way to drop off my children to school and had ordered them a few bagels. Manager ( Akash Patel) who was taking the orders got very upset about trying to use a few coupons for bagels. I proceeded to pay for my order that was close to 20.00 dollars. Upon waiting for my order arrogantly Patel requested that I would get out of my car and get my order from the board after I had already paid for my food. He acted savagely throwing drinks (hot machiato and ice drinks) from other customers at me and assaulted my two children who were in the car. My son who is 5 and is special needs was screaming frightened by the attack. I would not give this place a star review.

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2 months ago

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8 months ago

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10 months ago

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4 years ago

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3 years ago

The staff was extremely rude and the restaurant was quite dirty. We even found a hair on one of the doughnuts.

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3 years ago

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3 years ago

Don't waste your time. Poor service. plus they require you to purchase their subpar food to use the bathroom. Avoid if possible.

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Red Coach Donuts

Red Coach Donuts

4.5(60 reviews)
5.8 mi

Best donuts ever with unique flavors and lots of variety. Get there early though for best…read moreselection!

When you first walk in, you're not entirely sure if you walked in the right door, except it smells…read morelike fried bread (not necessarily donuts) and coffee. It has a small town community center vibe, and there are seating options available to enjoy your donuts once you purchase them. I love this rec-center vibe. The donuts themselves are pretty much what you would expect in terms of basic variety. There wasn't a huge variety available, but there were plenty of flavor options to choose from for even the pickiest of donut eaters. Strangely one immediate complaint that I have about the donuts right off the bat is that there's actually way too much icing or glaze. I got an old fashioned and two krulers, and some others, but there's so much icing on them that the donuts are completely lost and I'm literally crunching on pure chunks of recrystalized sugar on the old fashioned. I never imagined I'd have that complaint, but it is a bit overwhelming. I'll try the others later. I could not finish the old fashioned donut though because it was too sugary. (Took me 3 times to eat that one donut) There was a very tall gentleman in there that assisted me with my order. He was very pleasant and patient with me while I figured out what to put in my collection. Afterward, I sat down and ate part of my old fashioned donut to which he inquired about the quality. I told him it was good, but I should not have. I thought maybe I was just having a sugar issue with the old fashioned. I didn't realize it till I got the entire box home that they are all very heavily coated with the glaze. I thought the box was exceptionally heavy for 6 donuts... In any case, it doesn't really matter. Other than the Bit of Swiss business up the road, this is the only donut shop in town and I'm guessing the one you'll be stopping at when you roll through here as well. I love supporting local businesses and I'm glad this isn't a krispy kream, but I will say there's a little bit more that could be done in terms of enhancing the ambiance of their shop, as well as managing the overall glaze that coats the donuts. But the people were friendly and they were open early, so it was all good. *NEXT DAY I'm staying in an air bnb and Im actually going to take my donuts back. I took one bite of the kruler (yesterday when I got back to the b&b) and it was not good. All sugar on the outside, burnt exterior, but the inside was either raw or I don't know what. It was like wet bread. Literally. Pasty, gloopy, and so greasy/oily. Definitely an issue with the oil, and perhaps the recipe as well. Either way, I don't want to eat the rest and will take them back on my way out of town today. And by the way, it was like $20+ for a cup of coffee and 1 old fashioned, 2 krulers, 1 custard long-john, 1apple fritter, and a peanut butter filled. The long-john was okay, not enough custard and the pastry was dry, over-fried. The apple fritter was also a little burnt outside, but the apple ratio was good. It still was coated too heavily with sugar. I had to peel some of the thicker chunks off first. One bite of kruler and I won't eat that. Nope. I hope they have a better batch today. So, final thoughts... I just dropped off the bad donuts and the owner only refunded the 2 krulers even though I didn't eat the peanut butter one either, and that was after she got really defensive about her krulers (as if I'd never had one) and she refused to receive even the tiniest bit of feedback. Its obvious they were burned, over glazed, and raw in the center but she chose to make me feel badly about bringing them back, then she refunded me from her employee tip jar! What? She was so uncomfortable and unwilling to even listen to me that I felt angry leaving, even though I tried to be gentle. Whatever. My review was going to increase from 3 to 4 if they handled this well, but she didn't. Now it goes down farther than normal because customer service is important but was really lacking here by the actual owner, not the pleasant employee, though. She really put him in a strange position.

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Red Coach Donuts
Red Coach Donuts - BEAUTIFUL PATIO!

BEAUTIFUL PATIO!

Red Coach Donuts - Street view

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Street view

Houndstooth Restaurant - The bread and butter is to die for!  Dinner was amazing!  We were out of towners and happened by this restaurant through an Airbnb.

Houndstooth Restaurant

4.7(164 reviews)
3.2 mi
•$$$

Houndstooth has the right mix of keeping their tasty standout small plates and featuring new…read moreinteresting dishes. In addition to their small and medium plates menu, their recent "themed" meals have proven to be immensely popular thus far, and there's no surprise why this intimate, chic, yet approachable restaurant in Benton Harbor is always packed! The mixologists at the bar, are very knowledgeable and take their craft seriously! They are willing to alter and/or curate a cocktail to your liking if you don't find one on their menu. This place is a Southwestern Michigan fav, so make reservations in advance and go! Street parking is readily available.

What a special culinary experience in Benton Harbor, MI. The restaurant promotes family style for…read moresharing. We sat at the counter and enjoyed getting to witness the culinary team at work preparing the dishes! We had two starters; Duck Wings and Tuna Crudo. Both were outstanding and would get again...duck wings did get the slight edge for the fav. We also had two entrees; Halibut and Lamb ribs. Here again we were thrilled with our selection and Halibut got the slight nod for the winner The restaurant is small so make reservations to ensure you get in! Energy is great and staff was engaging and top level service. Highly recommend even for those looking for an alternative to driving to Chicago to get a great culinary experience! Houndstooth will not disappoint!

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Houndstooth Restaurant - Inside is quaint - open kitchen with expert team

Inside is quaint - open kitchen with expert team

Houndstooth Restaurant - SHORT RIB TARTARE

SHORT RIB TARTARE

Houndstooth Restaurant - Mezcal cocktail

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Mezcal cocktail

Dunkin' - donuts - Updated May 2026

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