2 trips in just a few days. The Hash browns have been delicious! We've also gotten a few iced coffees which have been yummy! Drive through has been quick and efficient. read more

I have truly given this location, multiple opportunities to get better food quality, or as an example the donuts. I'm not sure what you expect for your donuts but what I can tell you is what I don't expect for mine and that's when I order a cream doughnut or a jelly filled doughnut I actually expect there to be some jelly or cream in the doughnut, but what I've found repeatedly from this location is a small tiny squirt on primarily the side of the doughnut instead of in the center where it should be and what really makes me mad is what you charge for the donuts but then turn around and this is what you get so I'm gonna include a couple pictures of how many bites into the donuts that I've been and this is where the frosting is or the cream so at this point, I'm no longer spending my money at your establishment. Your donuts are pathetic and what really ticks me off? Is the amount of money you charge for basically a bakery good that cost you literally nothing and then you want to be cheap as crap when it comes to the cream which is what you're ordering it for but like most Customer Service reviews especially on the corporate level. Nobody really gives a crap because people just keep spending their money here but do yourself a favor and stop buying donuts at this location because this is all you're gonna get read more

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While I only stop here occasionally this is our neighborhood Dunkin. We finally get to use our app and earn points towards FREE eats and other items. The staff is always friendly, welcoming , and ready to serve you. Stop by for your favorite cup of Dunkin or just drive through for a quick pick me up. Always accommodating. Enjoy read more

Dunkin' - a closeup of the logo on a box - Donuts Near Me - Canton, Georgia

I'm a big Dunkin Donuts coffee girl and its been my thing for years every morning to grab a cup along with a donut or two sometimes...'cause I figure I don't do drugs or smoke so I can afford to eat 50 grams of sugar in one setting-what the heck...you live only once! So the DD by my house had the nerve to stop carrying my two favorite donuts-apple n spice and powdered lemon...seriously. So I drove to the next 4 nearest DD and none of them have it. Wow what is the universe trying to say? Stop eating enough sugar to kill a baby cow? Well luckily I found this DD in Canton that still carries them.....Yes it's a bit of a drive but I don't care...I need sugar. Thanks guys for always keeping my donuts in stock! Cheers! read more

Ordered online and the order was ready when I arrived but I accidentally ordered a hot drink when I wanted iced. They had no issue giving me the already made coffee and making the iced which was very kind. They also offered my doggy in the backseat a pup cup which is so sweet! read more

the food was great.. had these 2 employees named Tyler and Logan help me get what i wanted.. my dog was dying and my cat had cancer, so i was having a bad day. i went to dunkin yo seek for help. they were the sweetest boys ever and they made my day. very handsome also read more

Without a doubt this franchisee will fail. I tried to pay cash this morning and the manager told me they had no change available, and that I needed to round up to the nearest dollar amount - $.60. When I asked why they would just round down, they refused and got belligerent. Best of luck to the owner. Sincerely, someone that understands your business model. read more

Jaycee is absolutely amazing. She made me the best coffee I've ever had at any dunkin and the donuts were fresh. She was doing multiple things at once and still got everything that I asked for correct definitely going to come back here and ask just for her this dunkin doesn't have a good reputation with their donuts, but she is going to be the one to build it back up!!! Thank you so so much Jaycee!!!! read more

Way to slow!!! It shouldn't take 30 minutes to get a bacon egg and cheese croissant and a medium ice coffee. Then when my sandwich comes up the lady walks up and tossed the bag on the counter wide open, said what it was and walked away. Staff not very personable. Won't be back to this location. read more

I am so sad to report that this location is being hampered by some staff that are angry, or do not care about customer service. Today, I went in to avoid the drive-thru lane. I waited a bit, and then interacted with a worker that made me sad that I had come. The food and drink were fine, but she took all the fun out of a stop that I consider a treat. With Ray's Donuts just north of here with magnificent donuts and extremely nice people, the decision is not very hard. You will love Ray's! read more

The Dunkin' Donuts on Marietta Hwy is awful. Customer service is bad. My wife orders a dozen, 3 jelly, 3 Boston, 3 glazed and 3 glazed with chocolate on top. She comes home with 9 glazed and 1 of each. I run back out, in this rainy weather to exchange for correct order. The handling of the simple mistake was very poor on their part. I will not visit them again. Some may think this is petty, but, Customer Service should be number one priority. I felt like they were doing me a favor by exchanging the wrong order for the correct order. read more

This Dunkin Donuts has really come around for us lately. My weiner dog gets excited when we come around the corner and doesn't stop until he gets his Puppaccino. For a while, the coffee was stale, and they almost always got boyfriend's order wrong. They've hired some new folks, and they're great every time now. read more

This is the only Dunkin within miles of my house. I hate to admit it but Dunkin has better iced lattes than their green straw competitor. $4.58 for a medium? Worth every penny IF the person behind the counter can make it. Twice a year DD offers their $2 medium latte special from 2-6. During that time, this place becomes my Cheers. Same location but some days the latte is watery, iced milk. Some days it is so good I want to kiss the barista. On a bad latte day, I go inside to ask them to make it again but it always tastes the same. It only tastes good if its made by 2 people. Why is that? I've watched them make it before. Teach me! I realize this is just coffee but I wish they trained everyone the same. Bring back lattes that taste like coffee and not milk. #champagneproblems read more

Okay so let's start with what is so hard about giving a customer what they ask for? A small vanilla chai tea over ice. Many of Dunkin Donuts have done this for me in the past, why this one can't is beyond me. Secondly, even though they weren't "allowed" to sell chai tea over ice, we were still polite to them. We got no "see you at the window" "thank you," just rude in my opinion. Also, when you work in a restaurant, I believe you are required to wear work attire. The woman that came to the window had no Dunkin' Donuts work attire on. She simply had shorts and a "PINK" shirt on, not to mention she didn't even have the proper shoes on to be behind the counter. As for the donuts, cold. What more did I expect? Definitely will not be going back. read more

I loved the customer service here. My coffee wasn't all I expected however I'll go back and hope they redeem the taste.

I was at the window, watched them take 20mins to make my peppermint mocha latte wrong. Then had to be tortured the rest of the day because they STILL made it wrong and didn't use almondMilk read more

This dunkin' donuts is a disappointment..... my friend showed me her stale bagel she got ten minutes ago and she asked for extra cream cheese and instead of that he gives her a little bit of butter. read more

Dunkin' - Donuts Near Me - Canton, Georgia

1 Star for trash customer service, to the girl in the drive through today. I didn't order attitude with my coffee ma'am.

Wow...customer service at this place is terrible! I went there at 3:45 am this morning on my way to work to get a small coffee. I walked in and the tall black gentlemen behind the counter ignored me for a short while then looked at me and said...if you cant be patient...then I immediately said well I will just leave then because I have to be at work. Then he said...give me a minute and asked, what do I need. I said I need a small coffee. So I waited a while longer then he got my coffee. As he was typing in the total I asked, are you working alone. He said no...we just have a lot to do. I thought waiting on costumers was supposed to be #1 bit not at this place. A while back I walked in about the same time and a older white gentleman with a pony tail was standing back from the pickup part of the counter. He was playing on his phone. I thought he heard and seen me come in so I stood there for several minutes to let him finish his texting or what ever he was doing. But he never finished so I walked over and said...is there someone here that can wait on me. He said OH...I didn't see you standing there. I think today was my last visit at this place. read more

After being a regular customer at this Dunkin for over 2 years, Ive had to stop patronizing this location because the management is utterly horrible. Espresso machine is constantly broken and when it is working the employees are so poorly trained they cant seem to make two macchiatos that taste remotely the same. Consistency is atrocious. I love Dunkin but this location is a sad example. Note, there are a few more Dunkins in this general area with much better service. read more

Well, my 1st impression was that all the employees did not want to be at work. No greetings or smiles from anyone. Casher did not know anything about sandwiches as far as what was on them. All drinks were made incorrectly, how do you mess up hot chocolate? Please hire better employees! read more

You know what, they don't even deserve this one star. I went to this location and asked for a bagel with cream cheese. This worker, Jason, looked for the cream cheese for 8 minutes and proceeded to give me a bagel drowned in butter with NO cream cheese. However, there is an excessive amount of butter, I'm talking like the butter leaked through the bag it's DISGUSTING. I will attach a picture to this review so you can see the full effect (ps it has been wiped off various times and is still this greasy) read more

Dunkin' - a plastic bag with a pencil sticking out of it - Donuts Near Me - Canton, Georgia

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I've never really been a fan of Dunkin' Donuts, but I like this DD's location. The staff is always friendly, the service speedy, and the coffee hot. Coffee is about the only thing that DD serves that I really like, I'm not too fond on their food choices. The donuts aren't fresh and hot like KK, but the bagels are alright. read more

Freshly made- just for me! You should have seen the line to get in! And another line at the drive thru! I had to try the famous Cro-nut (crescent doughnut). Ate 1 glazed & had to lock up the rest in my car! read more

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This Dunkin' Donuts tables are always nasty, you have to continually ask for rags or solutions to clean the tables yourself. What's wrong with the staff checking the cleanliness of the dining section frequently. Instead hiding behind the counter socializing with one another. read more

Ordered a box of 25 chocolate cake munchkins, went all the way back home (up the mountain), they gave me a box of jelly filled donuts.. 3rd time this location has messed up my order. STAY AWAY fellow Cantonites! read more

Terrible service as we waited in a line that felt like waiting days for a coffee and a donut. My kids ended checking late because of the lack of speed of the employees at this location. Do not go here in the mornings before school. read more

Talk about re-purposing! This was an old burger joint that they gutted and made into a super large Dunkin. Plenty of parking and nice inside. Location is slightly difficult to get in and out of. Would recommend location for small group gatherings! read more

Dunkin' - Donuts Near Me - Canton, Georgia

Manager was only concerned with drive thru, making sure drivers who came after walk-ins got served first. The 20+ and the food I ordered - bacon,egg, and cheese was at room temperature. read more

Customer service is awful, I'll start out with that. No greeting or anything, just "what do you want" then I order a blueberry bagel with cream cheese & they tell me they are out. So no biggie I change the order to a regular bagel with strawberry cream cheese. But no apology or anything. Then on top of that it takes 5 minutes for a bagel.. My boyfriend got a bacon chicken sandwich & it was completely BURNT!!!! That's insane, I don't know where the manager is at or if they even exist, how can you send food out looking so crappy! I will never return. The service sucks! read more

I would NEVER go to this location. I went on Sunday, October 8th at 5:38PM to get a medium frozen Dunkachino, as I pulled up to the window she was filling the blender and dropped the spoon for the powder on the floor, she left it there as she continued to fill the blender and then continued to pick up the spoon and then scoop the power mix into the blender. I have never been so disgusted in my life. I didn't even wait to get the drink or even pay. That breaks healthcode and I would never drink something contaminated by their dirty floors. Never going back again. read more

Worst DD! Service is terrible. Food is terrible. My husband and I have tried going multiple times to see if it has changed....nope. I have been in the restaurant business for 21 years and this is a serious management issue. read more

The absolute worst service! These people must really hate their jobs because they treat their customers horribly!

Love DD but the new location needs to check their quality control. Our cream filled and Bavarian donuts either didn't have anything in them or just had a dab on the side to appear they were filled but they really weren't. This has happened twice now on 2 different days. read more

Like everyone else in the area, my husband and I were excited to have a DD in Canton. The first time I went through the drive through they were slow and unfriendly. I decided to give it a 2nd chance though! On my second trip I ordered 2 coolattas...and only after they took my card and swiped it did the kid send ANOTHER worker to the window to tell me they didn't have what i ordered. So i asked for another kind of drink...they statrd they were out of that too. I finally asked for a refund and a 3rd worker came to do that job. After I got home I realized they only refunded my money for one drink instead of 2. Ontop of them stealing my money...no one seemed to know what they are doing. Ive worked retail and i would never act in the manner i encountered at this DD. I'll gladly go back to our other coffee shop in town. read more

We walked into DD this morning, and patiently stood in line. .....25 minutes later we FINALLY walked out with our 1 coffee and 1 donut! Never in my life have I dealt with such disregard to customer service! We only had 2 customers ahead of us. The very rude manager stated " its Sunday, we are busy". No excuse!!!!!! If you know you are going to be busy then do not train a new clerk on this day!!!!! read more

This is the worst dunkin I've ever been to. My bagel was heated in a microwave rather than a toaster so instead of the crispy bagel I'm used to eating at other locations I bit into something warm and soggy. The texture was so chewy I couldn't even eat it. They forgot to give me my munchkins that I payed for and the sausage egg and cheese muffin my boyfriend ordered the sausage came out cold. I'm not one to complain but I am very mad and very disappointed. read more

Worst customer service ever! My order was wrong & she kept rolling her eyes as if it was my fault. No apology. Just rude. Will drive out of my way to go to a different location in the future. read more

this place is horrible. Don't bother. No variety of donuts and when they bring them out of the back and you think they're fresh they taste like they're 5 days old. And this was on a Sunday morning! Next time I'll go across the street to Ingalls for some fresh apple fritters. This place sucks. read more

Ordered a dozen kolaches and a dozen donuts took over 20 minutes to get and then kolaches were ice cold inside. Donuts did not taste fresh. Might be better served going to a nonfranchised donut shop. read more