Went in at 3pm, the chairs are upside down on the tables and the bakery display is completely…read moreempty. There are maybe a dozen left over donuts on the counter....they're open until 6pm...when we asked if something changed about their hours, they just said that they close at 6pm.

I was able to get a perfectly crispy hash brown, a delicious breakfast sandwich that was hot, a…read moredonut, and a small coffee all for less than the price of a large coffee at Callahans. The service was peasant and the seating was clean. Definitely a great experience.

If I could give zero stars, I would! The employees are rude…read more I have a heart condition and can only have decaf. There are a lot of new employees and when I ask to verify that my order is decaf, I get a sorry look and a snide response. When I have gone into the store, I have had to correct them because they were pulling regular and NOT decaf! They have made my orders incorrectly and wanted to charge me for their mistakes. When I asked when the manager or owner would be in so I could talk to them, I was told they could not give me that information! What?!@I Because of this, and me not being a "happy customer" at the way I was/ have been treated, they banned me! What? Am I supposed to just happily accept and pay for their mistakes??!! Really?? I went to college for hotel/ restaurant management. This is NOT how to treat customers! If I had only been there a few times, that would be one thing. But I have visited at LEAST 5 times a week for the past 4 years!!! The staff used to be nice, but since they have hired all these new people, they are sooooo rude!

My husband has been here a many times. It's right on the way to his parent's house. He of course…read morealways has to get their peppermint mocha without the whip cream. The owner is often on site there and is super friendly. Their peppermint mocha is always so delicious and always tastes the same at every location. Biggby's peppermint mocha is so good for a chain coffee place. It's such a perfect blend of almond milk, peppermint syrup and coffee. He slurps it down quick, it's that good.

Our kids love this place. The frozen yogurt flavors are diverse and change often. You are permitted…read moreto try a couple flavors which is totally fair. They also have a lot of toppings that are constantly kept fresh and full. The prices are much more reasonable than other self serve frozen yogurt placed like Pinkberry. The establishment is kept very clean and the youngsters who work there are friendly. Overall, I would recommend Menchie's for your "Pinkberry" fix at a much more affordable prices.

This was thee NASTIEST Menchie's I have ever been to. I told them three times they should clean…read moretheir trash. That was the same trash since the day before. Because I asked the girl working was it busy and she said no and she didn't know because she just started. It was about 4pm. That is nasty. The floor was nasty, the tables were all nasty and the froyo machines were all dirty and looked like they didn't clean them.

Sweetwaters is a great spot for a pick me up or treat, and many are good locations for working…read more This one is in the Kerrytown Market so it's not as spacious. It's also by an entrance so there is a bit a draft in the colder months. I got an iced pistachio latte and Nate got a seasonal mocha drink. Our drinks were made quickly but they didn't take a name for the order, so listen carefully for them to call out your drink. The latte was super smooth and tasty, and I loved the addition of the pistachio flavor. They have sweet treats and sandwiches, and this location also has a bar. Parking in this area can be a bit tricky, but we stopped here twice in two days and lucked out with a spot in the small parking lot right outside the building. I like Sweetwaters in general but this one isn't as great for working, in my opinion. It's just a little cramped and kind of bustling so I prefer the Westgate location for getting some work done.

While it's a very busy location since it's attached to a market, it's a great place to socialize or…read moreto go by yourself and enjoy a drink. While it could do with some more seating, the food and drinks were great.

The cupcakes here are divine. I've been a couple of times since moving to Ann Arbor and love the…read morecarrot cake cupcake. They even have sandwiches and I really enjoyed the veggie bagel sandwich. The service is fast and the team is really patient when choosing cupcakes. The location is fairly small, but it can sit a few people. I would recommend checking it out.

Sad excuse for cupcakes with "extra" frosting. They have less than the business owner photo with…read morethe regular amount of frosting some years ago. She claimed they had extra frosting because they had more than what was in the case, which was literally a star dot of frosting. I can't believe how downhill the cupcakes have gone since they bought out Cupcake Station. Cupcake Station would be ashamed of what this has become. The cupcakes were a melted mess. Girl at the counter claimed that she could not give us extra frosting or a refund. I took them because I had used my birthday reward and she couldn't answer whether I would get that back, but I shouldn't have because I'm not gonna eat those or show them to anyone else. They should be embarrassed to put out products like that. If you are going to have only one person working, they should have the knowledge and authority to do everything that comes with running a store. I'm done with this place. $40 for that!!

They're still one of my favorite bakeries!…read more Their coffee bun is smaller now :0( but it still tastes good. My husband loved their Soboro red bean bread. They have so many different ones to choose from!

The cloud cake here is an utter delight. Vanilla is very nice but chocolate is utterly sinfully…read moreamazing. The cake is pretty but not one of those twee preciousness things. It is also not too sweet like so many cakes are. Be warned it is light and airy but still decadent. The mousse is as described, incredibly cloudlike. It melts in your mouth but it is not light per se. It has a smooth chocolate richness. The cake is perfectly soft as well but the flavors linger. The berries with it add a nice punch too. I really don't know how they do it. I will tell you this much though. It is the most popular selection for birthday cake at work. Yum.

Ben and Jerry's is always a great visit for a treat. Their ice cream is top notch and they always…read morehave facilities that are more than adequate. This shop is located across the street from UM campus in one of the busier and more appealing commercial areas in Ann Arbor. On this stop, I'll note that the service was up to B&J's standard and the prices were what I would expect. My wife and I generally split a two-scoop cup when we visit an ice cream establishment in order to moderate calories and conserve cost, but mostly to allow for us to sample more than one flavor at a time. It also allows us to experiment a little with mixing complementary flavors. On this trip, we mixed an old favorite with a different option (for us). Chunky Monkey is a longstanding favorite for us but Tonight Dough was a new revelation. It's been around since 2015 but we have never tried it. Created in collaboration with Jimmy Fallon, it is a mix of chocolate and caramel with chocolate cookie swirls, chocolate chip cookie dough and peanut butter cookie dough. It pairs well with the wonderful banana flavor in Chunky Monkey. It was indeed a treat. I'll look forward to trying this combination again. I'll also look forward to my next trip to the UM area to make another stop at this particular shop.

It's always so nice to see a Ben and Jerry's scoop shop in the wild! So rare in Michigan!…read more I stopped recently to see if they had one of their limited flavors in stock. I was wanting a scoop of it in a cone, but sadly they didn't have it available (Marshmallow Sky) However, this location did have a freezer full of limited edition pints and Marshmallow Sky was available to purchase by the ping. I was going to purchase the pint and a cup to share with my boyfriend, but service was lacking. One of the 3 workers was pulling out a binder full of every ingredient and every scoop flavor available. So hey, if you want to check ingredients and if it's dairy free or vegan -- they at least offer this to you. We left with just the pint that day (which was a tad disappointing) but I look forward to stopping in again soon.