Food was amazing but customer service gets a two. I would have given a zero but the woman who made…read moreour food and the man who made our drinks were nice. The woman who rang us up however wouldn't have even talked to us if she didn't have to our our food order in. We walked in and she just stared. When she took our order I said good morning and she acted like she didn't hear me and proceeded to take our order. If we weren't so hungry we would have left.

Very terrible customer service. Every time I go there!!! It's really not that hard to smile and be…read morewelcoming and tell someone to have a good day. They just hand you your coffee like they hate life!! Do better!!!

I love a good deal and Sweetwaters has a good deal haha, particularly their $4 cold brew Mon-Thurs…read more I thought the Dreamy Cold Brew with a splash of vanilla creamy cold foam was so good for its flavor and deep brew. I thought while it leaned on the sweeter side, it also just had a great atmosphere for getting work done (open until 9pm) and with accessible parking! I'll be coming back!

MY RATING SYSTEM 5/4 = Exceeds expectations. = NA…read more3 = Meets expectations = YES 2/1 = Does not meet expectations = NA On site at 12:30. OVERALL POINTS RATING 0 - 5 1. AMBIANCE = 4 Ample seating. Windows give an open feeling. But the earth tone colors makes it feel like a cozy place to chill. Read. Meet with a friend. It was not crowded at this time. 2. FOOD/DRIINKS = 4 Coffee was perfect. Not bitter. Smooth. Perfect temperature. Tiramisu was very good. 3. SERVICE = 4 Took order with quick turn around. Positive attitude. 4. BATHROOM = did not use. 0. 5. PRICING = 2 This one area is where I find it drags the business down. Plus I dislike that all apps pop up the tip percentage. Here they start at 15% unless you use custom. Caps at 25%. For coffee and a couple of dessert and tip it came out $17.95. When we visited a Ben and Jerry in VT. They required no tipping. They paid employees enough and the price reflected it. 6. OBSERVATION Station was messy. Creamer was full. Plenty of items available. 7. POINTS 16 out of 25 25 points out expecting. 20 to 25 = Exceeds expectations. 10 to 19 = Meets expectations. * 0 to 9 = Does not meet expections.

Another Friday, another Yemeni coffee place! At this point I'm going to make it a series! We had…read moreTHREE Buy One Get One Free coupons mailed to our house so we drove over to study! There was not a parking lot, per usual in Ann Arbor. Ended up parking in a neighborhood and walking ~7 mins. Something for you to keep in mind. We love the Bayt Almocha in Dearborn (side note: they have mirrors so don't run into them thinking it's more store like I did) so this felt like a mini version of that location. On that visit, I got the Iced Tiramisu Latte but wanted to try their refresher this time. Unfortunately, I was very disappointed. It had a "fake" strawberry flavor and I'm not sure what else to compare it to besides the flavor a strawberry chapstick. I was envying Aidan's Tiramisu and would recommend sticking to getting coffee here so that's why I'm still giving it 4 stars. The store itself is quiet and clean and good for studying. Lots of natural light and not busy at all on a Friday afternoon!

Great customer service! Loved the Biscoff latte and bee hive! Beautiful seating and ambiance.read more

I love that there is now a local place to grab coffee when I'm home visiting my parents. While I…read moredidn't get pictures, they do have a seating area in the back which is perfect for having coffee with a friend, studying or just relaxing. Riley was the barista working this morning and he was so helpful when I was indecisive about what to order. I ordered a white chocolate chai breve for the hubs which is his favorite and he said it was perfect. With Riley's help, I ordered the honey almond blossom which is so good. I would get it a little sweeter next time but that's just personal preference. Highly recommend if you live in or around Manchester or looking for something to get you out of the "city".

I only stopped in quickly for iced caramel latte w/ oat milk and was greeted with really friendly…read moreservice and a really cute space! I accidentally said coffee instead of latte and it still turned out something I would order again. I do think eventually they could expand their menu but it's a small town coffee shop so I understand why the menu is smaller. I definitely would come here again.

I frequent this plaza a lot for Plum Market, Ricewood and my colorist. Ahead of an appointment, I…read moredecided I needed a quick caffeine fix. I'm familiar with Qahwah House thanks to Yelp! We had a Yelp event at their Dearborn location. I really wanted the iced Adeni chai that a few reviews have talked about, but they were unfortunately out. So, I got the hot Adeni chai with no sweetener. It does take a little longer as they brew it fresh. You can watch them heat and steep from the induction stove right there which is pretty cool. I was surprised by how spacious it was. There were ample tables (that I appreciated they were wiping down on a regular basis) as well as WiFi. If I need to change up scenery, I'll have to stop by here. Also they had a whole refrigerated case of goodies. I'll have to come back and get something - that Pistachio dream cheesecake was calling to me!

Honestly, I had an average experience. The barista was nice and helped recommend a great refresher…read morebut nothing special. We went when there was a student discount (buy one get one free) so that was great, but to be honest, I probably wouldn't go if one of my drinks weren't free- the prices are crazy! But, I guess I can't complain given my normal Starbucks order is around the same cost. Drinks were tasty but the refresher was kind of bland. Again, if we're comparing to Starbucks, I probably would still choose my regular refresher there over this one. Environment was quiet, clean, and easy to study, however it was SO hot! I'm wondering if the heat was on. Not sure why that would be the case since it was the middle of September. Overall, I was a little disappointed with my experience. It did not stand out to me and was overwhelming because of the heat.

They have top notch hot cocoas Needed one a few weeks ago…read morewhen my walker broke and they were so kind! Today i ordered a strawberry banana smoothie and it was a wonderful break from the heat outside It was so tasty and a super fair price I hope to come back soon!

Such a wonderful local cafe to grab a drink before work. And It has a giant Jackson mural on the…read moreoutside wall. They have seasonal menu. Drip coffees provide with different types of roast. Upstairs is comfortable and rustic. Also very quiet for work and studies, at least when I was there in the morning

I need coffee one afternoon so the beau and I stopped here. The place was empty but the drive…read morethrough was fairly busy. The service was good and so was the coffee.

It's exciting to see a new business open its doors in Napoleon, especially a beloved coffee chain…read morelike Bigby's. I was fortunate enough to be one of the first customers at the new location today and I was impressed. The staff was incredibly friendly and welcoming, despite the obvious nerves of a grand opening. They were knowledgeable about the menu and eager to assist. The store itself was clean and inviting, with a modern, yet cozy atmosphere in spite of it being an old Subway. I look forward to returning to Bigby's and supporting this new addition to our community. Btw my Iced Chai ‍ Thank you

Good boba spot, the drink was well made, the service was quick and friendly and the interior was…read morecute and clean. Great for a casual hangout. I got a frozen taro smoothie with tapioca pearls, delicious. The price wasn't too bad, would recommend!

It was so so good!!! Way better than expected. I had one with almond milk and I couldn't tell…read more Oh and the decor is so cute inside!! Perfect for a first date! The girls made me feel welcome and were very attentive since I walked in. Definitely will be returning any time I'm in AA.