Staff was laughing around not really caring about guests ordering. Donuts were old and stale!!!! Like legit stale!!! they didn't want to warm it up for us at all either which made it worst.. don't go here... don't waste your time. Might as well get dessert from the gift shops read more

The manager at this location is horrible, she never wants to correct any issues with anything. Lately my coffee has been coming out not full . If I pay for a large it should be a full large not a large cup missing a quarter of the coffee. I'm a regular there and she argues with me about everthing that's messed up and give me nothing but excuses. Instead of just fixing the issues on the spot. read more

I have been to this Dunkin Donuts a few times and I've always had a good experience with my food. Just this week I ordered my usual (avocado toast, tator tots, and mango pineapple refresher. I was a bit disappointed when I saw my avocado toast without the sprinkles they put on top. They said they didn't have any! Wow! I couldn't believe it! I asked for salt & pepper and they did have that! It tasted fine but I preferred how it's usually prepared. I went through the drive-thru so I didn't experience the inside space. I will give them another try when I'm in the area. Let's not forget it was only that one time. read more

Honestly I wouldn't go here again. Ordered two hot coffees and the decaf coffee was cold. The taste of the coffees seemed off and not the flavor we had ordered. Service was fast and had no issues there it was more of lack of quality control. read more

Good service but when I got there the selection was but a few . The hot almond milk chocolate was delicious and it hit the spot . Out side the store there is trash all over the parking lot . This really looks terrible and unwelcoming. Maybe investing in a trash pick up stick would help employees pick up this mess. I like this store is at the corner of Griffen road across from the humane society. This store has no drive through too bad. read more

The service at this location was not satisfactory. The employees appeared to be overwhelmed and not very friendly. I ordered a bacon, egg, and cheese croissant. The croissant was burnt and I received 1 piece of bacon. read more

I have been here a few times. The only issue I have had is when they first open, as they do not have enough staff. That usually delays being able to get anything in a hurry. If you go a little after they open up, they are fast and efficient. read more

I'm definitely giving this place happy stars for the service and killer macchiato they made for me. I came in half asleep and left with a smile. The cashier/barista was funny, helpful, and knew how to make coffee. Previous experiences with dunkin always make me feel like I chose wrong, but this branch right here redeemed it. My macchiato was perfect! Not too sweet, perfect balance of milk and coffee and the coffee itself was great! Strong but not bitter or burnt. When he served it it was beautiful-- perfectly dividing the coffee and milk artistically... Wish I had taken a picture!! Regardless, THANK YOU! Will definitely be back as it's conveniently in front of bass pro shop. read more

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I usually only right a review if I've had either horrible service, or a memorable service experience. This review is for the latter. I was visiting from out of town and saw this DD on my way to visit family. I ran in to pick up my mobile order and was immediately greeted with a "Hello Sunshine..!" I giggled to myself like "who, me?" Because I would have been satisfied with a simple "hello!" The young lady that greeted me was a bright shiny breath of fresh air named Toccara. She was so nice and welcoming and genuine that I was actually moved. She had great banter with her coworkers and the other customers. She kept me abreast of the process of my order, smiling the entire time. When I tell you this visit made my day, I mean it! Customer Service is so bad in so many places that I just expect it to be bad. This DD was clean, ALL the staff members were friendly, many donuts were available, but the star of the show was Toccara! I immediately knew it was my duty to write this review to let anyone that visits this store to expect EXCEPTIONAL customer service, especially if Toccara is working. Left this place grinning ear to ear, and I am a whole grown women! read more

I honestly would have given this place 5 stars, yes, five stars for a Dunkin Donut, but honestly, the parking situation is so terrible here that I had to deduct for that. Seriously, why is this lot so small? Super efficient. Super friendly. I didn't leave their smelling like their bread. My order was right. My food was hot. I don't think I could ask for anything else. I'm also not very picky, but still... The girls behind the counter were some of the sweetest girls I've ever encountered at a DD. Making sure my order was taken. Smiling the entire time. Please and thank you were being thrown around left and right. Such a pleasant experience. Even when I received my veggie flat bread, they made sure everything was okay before I headed out the door. I only wish this location was closer. I would use the drive thru though because I would be too afraid my car would be hit in that tiny lot, but I'd be here all the time for sure. This would be my go-to coffee spot if I was in this area more. read more

Dunkin' - Coffee & Tea Near Me - Dania Beach, Florida

Well, I will try not to be very critical here since this place had just open a few weeks ago, so I am sure they are still working out some training and management issues. Maybe because this place is brand new and not many people knows about it yet, business seems slow. In our visit today, there were just two staff working on the shift. My wife ordered an ice coffee and it took them a while to prepare it. I guess the staff was having an issue operating the machine. I ordered an sweet ice tea and it turned out fine. In time I hope they can get them right. We also ordered a box of munchkins. Normally you get to choose from half a dozen different flavors. But today they only have glaze and chocolate. The dinning area is kind of small with maybe half a dozen tables. But other than that, the inside the restaurant seemed pretty clean. The parking is kind of small with just one shared entrance and exit on Griffin Road, therefore, there is no drive thru in this location. I guess with all the hotels within walking distance, most customers probably just walk from their hotels before getting in their cars and go. I'll come back here in a few weeks and see how good (or bad) they are doing then. read more

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A perfectly reasonable and pleasant DD located right outside of FLL airport. I was disappointed to learn that FL area DD's do not carry iced green tea, but was satisfied with the regular ol' black iced tea. Chilled for a bit and ate lunch here - nothing exceptional to mention. Restrooms required a key code found on your receipt. Good place to get work done and hang for awhile. Cheers! read more

This is a newer Dunkin conveniently located on Griffin Road, right off of I95. It is one of the cleaner Dunkins I have ever seen. I witnessed the staff constantly cleaning up and mopping. It is a small Dunkin but there was adequate staff so orders were filled quickly. The parking lot is small. It was not crowded when I was there but I can see possible issues during the morning rush. There is no drive through but there really is no room for a drive through. Super friendly staff. Always nice to see smiles when you get your morning coffee! read more

Bad customer service, employees don't seem to want to work here. Cashier's attitude made my experience go downhill from the first interaction. She didn't even follow the simple instruction I gave to make tlmy coffee macchiato just warm since I have a condition were I can't have hot food or drinks. She agreed and then served me the coffee super hot. Bad experience. More business to their competitors, I guess. read more

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This establishment only gets one star because the regular coffee wasn't as trash as the coffee from the hotel I'm staying at but the croissant was DISGUSTING . It literally made me feel nauseated and drinking the coffee is the only thing that appeared to save me. The actual baked good minus the fixings, y'all need to re-evaluate this. I grew up on DDs and eaten from them up and down the east coast. This is by far thee WORST! read more

It's hard to go wrong with a quick stop. The location oddly enough was not built with a drive-thru, but the counter service was great. I was frustrated to see customers approaching the staff mask-less, which is a health risk and incredibly disrespectful to the staff. The pomegranate refresher was pretty good and I look forward to trying the others soon. read more

So I'm trying to get something to GO and I have my french bulldog with me (emotional support) I was holding him because I didn't want to bother anyone. The first person was a lady and she gives a bad look then I just told her my order and when I was about to pay by accident because I was holding my dog his little paw touch the counter (just touch) because I was paying. This lady told me to don't put the dog in the counter with attitude! I told my friend to get my order and I will wait in the car because her service was awful!! That's why Starbucks is a better place always! If you have a DOG NEVER GO THERE! read more

Good place, I usually stop by grab a quick tea before heading out to office. Staff is super friendly and they already know my order preferences! read more

Dunkin' - Coffee & Tea Near Me - Dania Beach, Florida

Walked in and was told they would not make anything besides hot coffee because they already cleaned for the night...they were still open, but I guess if the employees don't want to do their job anymore they don't have to. Walked out disappointed. read more

I drove here after a long night. Google and the map show this location opens at 5AM. When I arrived the door stated the store opens at 5AM the employee inside had all lights off and wouldn't open the door. ‍ never coming here again. It's 5:43 AM store is still NOT open read more

Dunkin' - Shows proof the store was closed when it should have been open as per the hours of operation listed on the window sign , google & the map. - Coffee & Tea Near Me - Dania Beach, Florida

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The Wi-Fi rarely works and the manager doesn't seem to care. "We just got a new router and it's having trouble making the connection," was the latest excuse. Free Wi-Fi is a significant part of the Dunkin Donuts brand. A place to relax, enjoy a cup of coffee and get a few things done on your laptop or tablet. A big disappointment! read more

I had a bad experience maybe a year ago or so here and I have returned twice since but this time I took the time to write a review. The ladies running the how now are a huge improvement compared to what was going here when they were newer and had all attitude. I was greeted with a Good Morning and she had a client pleasant post. I did wait a little long for my order, but the lady in front of me ordered the whole store, so she backed up the line for everyday. I'll be back! read more

This location opened this past year and although it's new .. they have some serious issues to address. I stopped by here on a Sunday, and although lines are to be expected so is running an efficient business. It took us 20 mins just to place an order (1 medium coffee, 1 donut, 1 cup of hot water) and almost another 20 mins just to get get everything back. No drive thru read more

Pretty good DD location EXCEPT the parking is not great and the entrance/exit situation is less than desirable, and there is NO DRIVE THRU. It's situated between several hotels, which is great for hotel guests but locals must enter, park, and exit on Anglers Ave. only (unless you disobey arrows on roadway). That's inconvenient with traffic, construction, and if you just want to hop on and off 95. The service and quality is on point though. read more

The OWNER is a great guy. However, working there a year I'd wait for a new manager to show up. I was the last of the original hires and quit because of how the staff treated me, but mostly because of the lies (white and other) and attitude of the manager. Was promised a raise with shiftleader position and was told after I brought it up 3 weeks to a month later that the position I was "given" had been revoked. I wish I was able to find the owner's card to tell him my qualms there, but no dice. I can only hope it's read here and on Google. Am I biased on this review? Yes, however given the circumstances and lack of communication, this is really the only thing I can hope to be seen. Especially with a threat of being banned by not only a shiftleader who has problems with me, but the manager himself too. read more

Really need to address all the homeless people sleeping inside. One lady had no shoes and an unidentified liquid oozing from her leg, now that's what I want to see in the morning when I am trying to get some food and coffee read more

Iced macchiato was wonderful! The hash browns were a little floppy but tasted great. Not greasy! Ham and cheese croissant hit the spot. The employees are friendly and working hard. The BEST thing about this place and what sets it apart is the young man at the register. Friendly helpful and orchestrating a well made breakfast like a maestro! Aubrie was amazing read more

Went here abt about 7pm and they are almost out of everything, but they were super nice. I mean dunkin donuts is dunkin donuts so it was good for what they had read more

Dunkin' - Coffee & Tea Near Me - Dania Beach, Florida

Best place ever gave us 9 donuts for free and 3 drinks because we didn't have much money we need more people like this manager

Brand-new location. They are still working out their kinks. Everything is good as always. This location does not have a drive-thru because of its location on a major intersection. It's that time of the year so the store is all decorated in xmas stuff!! read more

Dunkin' - Xmas decor - Coffee & Tea Near Me - Dania Beach, Florida

Excellent staff!!!! This is by far my favorite Dunkin. It's not everyday you get great, amazing customer service! The entire staff is always on point and delivers everything with great satisfaction! Arthur is the true MVP because he always serves me and my mother with a smile, and always lightens the mood. I came here one time and they didn't have any milk, and one of the workers went out of his way and gave me a cup of milk! Even when they are packed they always make sure to get everyone's orders! All in all excellent staff from an amazing Dunkin! read more

Insufficient parking, specially when they have sewage pump truck parked out there, which by the way emits a not very appetizing aroma stink throughout the whole place. I've left the premises a few times without making a purchase because of this. The service is extremely slow, they don't ever seem to have enough people to cover the morning shift. The bathrooms are pretty busy and not kept up well. As for the rest of the store, it looks alright considering the foot traffic in the morning. This store is conveniently located for me, but I am afraid that I cannot deal with this level of uncleanliness. I'm going back to my original store read more

Farzana is such a wonderful employee! She is kind patient and helpful. I have not experienced this level of customer service in such a long time it's refreshing to know people are still kind. I can in about 1 1/2 hour before close she helped attend to me and my son and made a delicious coffee! Appreciate the help and kindness and continue to do an amazing job!! read more

I love Dunkin, I eat at this location 5 days a week, every week at the same time. The food is always fresh and the coffee is hot, taste amazing unlike the coffee at McDonald's. This location is always clean and speedy when it comes to service. The reason I rate 4 stars instead of 5 is because of the "friendly service".... I see the same staff Monday-Friday at the same exact time, greet them with a good morning but I always receive a mood that I am unwanted or a bother. If the service was a bit more friendlier, "service with a smile" type of business then I can see this store doing the best in the zone. read more

As Dunkin Doughnuts go this one is very clean and a great addition to this area. People are freindly. Just missing a drive through which is a bummer but I think it was a space issue. read more

David (shift leader) at this location is AMAZING! We had just got into town for a cruise and were staying over at the hotel across the street. My mom and I came over to get coffees and make some plans for the week. David was more than helpful and patient with us, and just very personable. I'm a devoted Dunkin Donuts customer, but he is by far the best employee I've ever come across at any location! (from NC to California!) Thank you, David, for being such a great first encounter for us with a Floridian! Anyone at the local hotels needs to stop in to see David, and see what good Dunkin Donuts customer service is all about! read more

The location is great for me only living down the street, However the attitudes of the employees there makes it hard to be a steady Customer. Asked for a bagel to be scooped out and was told "they don't do that here" even though I-was there last week and had no problem. The employee went on to tell me you can ask her yourself, when Asked the employee in the back if she was kind enough to scoop out my bagel she mumbled something under her breath that's all it took to never come here again. read more

Horrible service , I went to buy a chocolate donut , the cashier asked me 5 times in less than 30 seconds "which one" "which one" . Very disrespectful. I said that one , I asked do you have that chócale donut without sprinkles? She said NO We don't see donuts without sprinkles . Very bad attitude since the second I walked in. I have no clue why maybe a bad day . Seems like she hates her job .. definitely not coming back to this one. read more

Horrible service. These employees are clueless when it come to making food and coffee. The shift leader Hanne is very rude and unprofessional. This location definitely needs help. read more

I love to come to this location every day on my lunch break. The store is always clean, and comfortable and managed professionally. The service is fast and friendly, especially from David and Stefanie. They are always welcoming, and they even remember what I order. A great place to come for delicious coffee, sweet treats, and Awesome Customer service! read more