The manager (?) / employee at this location of Dunkin is more concerned about their timer than providing customer service. She's not aware of the free beverage when you order the egg omelets. Didn't act like she even wanted to figure it out or help me with it. I gave her my app to scan. And then she claimed it didn't come up with a free beverage she didn't even listen to my order. I was to get free beverage when ordering the omelet bites. Which were cold! She just wanted me off her timer, I said I hadn't paid yet, she said it's on her, just get off my timer! WTH?? read more

Dunkin' - Snacking bacon. One burnt, one ok. Ugh. - Coffee & Tea Near Me - Fayetteville, North Carolina

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Ended up going here for a promo I had and ended up choosing their Power Breakfast Sandwich. It came with a small thin bagel-like bread with a sausage patty, eggs, and some cheese. The overall taste of the sandwich was okay and had that 'school cafeteria' quality to it that comes across as simple. Visually it had that 'reheat and assemble' kind of look too. It was what I was expecting for a fast food establishment so it is what it is. The establishment interior was a bit disheveled and not made for sitting in due to COVID-19. The customer service was okay and just what you would expect also. They are more adept at taking drive-in orders than in-house. read more

Dunkin' - Power Breakfast Sandwich - Coffee & Tea Near Me - Fayetteville, North Carolina

I am an ER nurse and on Sunday my coworkers and I placed a DoorDash delivery from Dunkin. I was really looking forward to getting that sourdough breakfast sandwich with five pieces of bacon like the website promised. Boy were we disappointed in our sandwiches. I'm not sure if the country's economic situation has hit Dunkin so hard they can't afford to put the required amount of bacon on the sandwiches but come on this is pathetic. My friend's sandwich had bacon broken into three little pieces that didn't even make one whole piece of bacon. We were disappointed and won't be ordering from Dunkin again. read more

Dunkin' - #Dunkinmath #Dunkinnonics #wheresthebacon - Coffee & Tea Near Me - Fayetteville, North Carolina

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Do not go, got 2 orders of snackin bacon both were about 1 and 1/2 pieces. Took it back to get it remade and get a full order it was exactly the same. They let me keep all 4 which barely made one order. When you order a drink off of the menu, the act like they dont know what you are talking about. read more

Dunkin' - Sweet Black Pepper Snackin' Bacon - Coffee & Tea Near Me - Fayetteville, North Carolina

These 2 drinks my girlfriend and I got were absolutely amazing. (Smores oak milk iced latte and a caramel cold brew)The service was great, the people were very nice and got the details of the drinks exactly how we ordered them. This dunkin does not deserve a 2 star at all, they deserve more! read more

Dunkin' - Smores oat milk Iced Latte & caramel Cold Brew - Coffee & Tea Near Me - Fayetteville, North Carolina

I have been coming to this Dunkin for years now and the service is always amazing and out of all the Dunkin's I have been too this one by far has the fastest service. The staff is always friendly and the facility is always clean and the food is always good. The staff also takes the time to get my order right every time I'm very grateful for the amazing service, keep up the good work! read more

My donuts looked good, but then they smelt like melted plastic. It was pretty bad but not only that but it's concerning onto what they're using for these donuts. Would call the health department for sure read more

Order was short 10 donut holes. As my order was being prepared I knew there was no way 30 would fit in 2 small boxes. The drive thru was swamped and that appeared to occupy most of the attention. I can't complain too much cause the ones I did receive were delicious. Better than the actual donuts. It would have been nice to get everything I paid for but it's all good. read more

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Love that they carry oat milk and it's never out! (I'm looking at you other popular coffee chain that is constantly out of things) it can be hit or miss on if you'll love the coffee or get an eh cup. Also love the price. read more

Horrible customer service. Hash browns are always burnt. never have any ketchup. Gave me too much money back. And the workers have a horrible attitudes. Don't waste your time read more

Come check out our latest wraps. Yummy good! And meet the new members of our team! Ready to serve you and get to know you! It's always festive and ready for whatever holiday on the calendar. Come run with Dunkin on Ramsey! read more

Apparently no one in this place knows how to make a iced macchiato with a Carmel flavor shot. All of them have said " I don't know how to make that" and are fussing about it Update - 15 minute wait for them to decide to make an egg white wrap read more

The beverages were good and food was good. However, we sat inside and waited over 20 minutes for our beverages. In that span we watched 3 employees make their own beverages and food and leave while we waited. Then found out they forgot to make our drinks and got asked 3 times what we got. There were no other customers in store besides us. read more

If I could give this place a negative rating, I would. My daughter and I went here and ended up waiting at least 15 minutes until the lady in front of us was done. She ordered about a dozen donuts and some drinks. Each drink had to be made in order, one at a time. While there, an employee locked the doors. Why? I don't know, but you are not allowed to lock your doors during normal business hours. What if there was a fire and I couldn't figure out how to get out. Just locking them was enough to charge them with unlawful detention. Go someplace else for your donuts, these aren't worth it. read more

This Dunkin is the worst one I've been to yet. Arguing back and forth because guy didn't know what chamomile tea was and kept making me repeat the order over and over. read more

Dunkin' - a small insect on the sidewalk - Coffee & Tea Near Me - Fayetteville, North Carolina

This is my dunkin.. closest to my house.. and I LOVE dunkin.. but this one... just no... i went this morning and was greeted poorly.. every time I spoke I was cut off.. cashier was very snippy and rude.. my dad ordered a toasted bagel with butter and it was done extremely sloppy. They just took a spoonful of butter and threw it on his bagel.. dont know who the workers were today but I wish I would have gotten their names.. read more

Dunkin' - Coffee & Tea Near Me - Fayetteville, North Carolina

Why would you serve me a glazed donut like this smh so dissatisfied it looks like someone dropped and put it in the bag read more

Dunkin' - Coffee & Tea Near Me - Fayetteville, North Carolina

I go here every morning and some of these reviews are just crazy. They are super friendly, all know my order and always fix anything without question when made aware. Some of these kids all of y'all are talking about could be your kid or grandkid. This most of their first jobs. It is clean it is one of the older stores in the area. Shame on all of you who only get on here when you have had a bad day. I highly recommend this location. read more

I'll give them a 0 stars if i could. I asked for a fresh order of snackin bacon and this is what i received. I will not be coming back. read more

Dunkin' - This is how my order was bagged. I'm really disappointed and it was cold. Don't no body want cold bacon! - Coffee & Tea Near Me - Fayetteville, North Carolina

Terrible service Ordered a breakfast sandwich was never even made Had to go to a cashier to ask about sandwich Waited 20 minutes Highly do not recommend this Dunkin location Perhaps drive through would be more convenient read more

Large isn't a large just extra foam, cold food that should be hot! Don't recommend this place at all and won't be back. They wear mask but not correctly and you can come in but can't use the restroom read more

I went to this DD at the drive thru. One person took my money another person gave me the wrong order. In between getting the order straightened out they never gave me my $15 change. I was so flustered I forgot the change which they should have already given me and drove off. Later, I came back to see if the register had come up $15 over. The I could care less manager said no. I guess the second person pocketed my money. Why were 2 people working the register at the same time? No apology for messing up my order in the first place. Nothing. This happened a couple of months ago and I'm never going back. This place has really gone downhill. BTW, I am from Fayetteville, NC, not Clemson SC. read more

a one star is out of pity. this place sucks the service sucks. the amount of times I've gone thru the drive thru and I've gotten completely ignored at the window. There's no customer service, the employees will ignore you. They will make your simple drink order wrong. I will not ever be coming back here. Management needs to fix something before it goes down because looking at the rest of the reviews it isn't looking too good. read more

I've been here several times and there is always something wrong. They don't have some very simple ice cream flavors and when we went for coffee and breakfast sandwiches, it took employees eight minutes to then come back to us and tell us they were out of eggs. And they offered to just make the sandwiches without eggs. Uh no! We paid for eggs. We had to ask for our money back. I'd rather drive twice as far to go to the other DD at this rate. read more

Every time I've been there (I've been there about 5-6 times) I should definitely know better by now then to go there: they're always out of something, donuts are hard or donuts are very limited & their customer service sucks asssssss. I will definitely make the extra tip to the one on Raeford rd or skibo they're great! read more

This location is always a miss. I'm not sure if the turnover rate for employees could be the reason. I have been utilizing my app for a couple years now to order DD and this location never has my ON THE GO order ready. Just yesterday I had to pull up and wait for one veggie egg white wrap! I get pulled up when ordering two iced coffees....you name it! Isn't it called on the go for a reason? I may as well just come to the drive-thru and order for all it matters. These guys really need to get it together! read more

I should have looked at the reviews before stepping foot in here. Place is extremely dirty with no clean tables to sit at. Coffee the vanilla cupcake ice coffee was nice but took and extremely long time to make. Would not return to this place, stop turn around and pay extra four dollars at Starbucks we few blocks down. read more

Food is usually well done but the workers were really rude. Especially the shift leader.

This place was just what I needed. In short, I was having a tough time, being seriously ill yet having to travel on business (and on a cold, rainy day, no less). So, when it came time to find a spot for lunch, I needed, more than anything, some simple peace and quiet to collect myself for the rest of the day - and that's exactly what I got here, at an otherwise ordinary-seeming Dunkin' Donuts of all places. There, I was able to get my order from some friendly folks, then have a decent meal in a clean, safe space - all of which, at the time, was priceless to me. It succeeded in helping me get my bearings and continue on. With that, I'd like to thank everybody who runs this restaurant, for providing for me in my time of need. Keep up the good work :D read more

This location's service is not up to par. Super slow and didn't seem like the staff really knew what was on the menu. Took almost twenty mins just to get to the counter. Donuts were good though! read more

This place is trash!! Worst customer service ever!! The attitude started when the woman asked me what I wanted. Gave me sass the entire conversation. When I got to the wi Dow she was short with me gave me the bagel I ordered and then I sat for her to make 3 other drinks and have a side bar conversation with another employee before she gave me a regular coffee when I ordered a pumpkin latte. She then handed me my drink without saying a word to me giving me a nasty look in parting. The lobby was full of people and all the employees were struggling to have any kind of order with what they were doing. Not to mention one of the ice coffees this woman at the drive through window (large black woman at 7am on Wednesday morning 9 October) poured half a cup of just milk, filled it with ice then a splash of coffee. I'm sure that not how you make an iced coffee. Switching to Starbucks! read more

Broad menu with the best breakfast croissant from a drive through, huge crisp flaky croissant. Service was fast-just passed money and got my order (breakfast sandwich and a dozen mixed doughnuts) without a wait. Unlike other drive throughs this one wasn't crowded-probably because it's on a tricky busy street, but there's an arrow light turn around point. The staff was courteous and efficient. read more

Slow service, 40% of the time you'll et the wrong order. Being from new enlgland, I expect a fresh bagel... Guess not. My suggestion is go INside if you go here... read more

This place is a really unfortunate. I have frequented this place for a while and constantly had issues with the orders being correct, or being out if a certain products/foods. I have made several attempts to contact the manager. I don't want free food. I want to be able to buy food and treat coworkers with treats. The orders are hardly ever correct. The managers constantly say they are fixing it. It's been months and the same thing still happens. I have finally decided today that I will never go back. I went in ordered, watch the customer in front me get their order, there was an item missing from the bag. It was brought to their attention, they fixed it, then they asked for ketchup. they didn't have any. I FINALLY get my order and then it was wrong. This happens too many times. Good Luck DD. read more

0 if I could. This is right by my school so it's convenient but the amount of times they've messed up or totally forgotten my food at the drive thru is absurd. And money wasted. Just waited my last time there for over 20 minutes at the drive thru. Many other Dunkin locations near by are way better, management needs to step up or just shut it down. read more

I used to say that they had really good breakfast sandwiches, but for some odd reason they stopped making them. That's weird, because they were the best thing on the menu. They still have good coffee and doughnuts though. If you are going to get breakfast here, get it to go through the drive thru. The inside eating area is kind of a disaster and you are rolling the dice with the service inside as well. read more

call me old school or call me frugal either way Dunkin' Donuts is still a great place to get a decently cost cup of coffee without spending 5.99 for a cup of sugar laden whip cream corn syrup based brown beverage labeled as "coffee". dunkin' Donuts is consistent and fast especially this location because of the drive through. read more

Usually have good service but was rudely greeted at the window when receiving my free birthday drink. Without even reading the email, the woman told me I couldn't get a large, only a medium but the coupon said any size. I got a large rocky road iced coffee but it was so tasteless it might as well have been a normal iced coffee. read more

Love DD. Excellent coffee and lots of yummy doughnuts to choose. A must stop for me when Im around town. Good and quick service from this busy location in the corner. read more

The manager Nicole is rude! No customer service! I walked back into the store because my latte was not done correctly and she rudely asked how I wanted it. Took forever to correct it & then placed it on the counter and just walked away. When I asked for corporate number she said she doesn't know 1-800 something. Well I hope she 1-800 finds some customer service! read more