Went by at 2pm and she said they had no sprinkled donuts. All other locations always take the time to ice and sprinkle a few no matter the time of day. They are supposed to have some readily available to be iced. The employee must have not wanted to take the time to. Disappointing. read more

Honestly? Didn't have an issue. No one in the drive thru ahead of me. My mobile order went thru. And the drink was amazing! Plus the barista handed it to me with both hands like I was a queen. Pretty awesome. read more

Dunkin' - Smores cold brew - Donuts Near Me - Liberty, Missouri

I ordered a sausage egg and cheese on a plain bagel and received a bacon egg and cheese on what I assume is whole wheat. They also lost my drink and took a few extra minutes to get me my order. I'm usually very satisfied with Dunkin but today was not the day to give me an entirely wrong breakfast sandwich. read more

Dunkin' - A breakfast sandwich - Donuts Near Me - Liberty, Missouri

Can't get black coffee AKA no cream or sugar. Ordered black hazelnut coffee and its full of creamer. They have done this multiple times. Never again do like paying for coffee I can't drink read more

Dunkin' - a cup of coffee on a table - Donuts Near Me - Liberty, Missouri

Stopped in for a coffee and donut. Coffee was good! Donut (long john) was smaller than others and icing was skimpy but oh well. The lobby was clean and not busy and the clerk was friendly enough. Not bad. read more

Dunkin' - What's left of the donut selection - Donuts Near Me - Liberty, Missouri

Lines inside or out can be jammed-especially when school is in session. Service is always friendly and fast. No complaints...it's DUNKIN'!!

Tried ordering from there a couple times. somehow it's always messed up. once I ordered and got the completely wrong sandwich, once I got a Sandwich and the egg was basically still frozen cold. Ordered a Boston cream, no cream, just to pocket for it but still none. I tried to call them after to get my money back, no one picked up every time. I've given up ordering here because somehow it's always wrong. read more

absolutely outrageous experience. Me and my boys got obliviated before we ate and while we were in yodi land the food even tasted unflavorabl. read more

I used the app to order 10 minutes ahead before I got there and when I got I waited 25 minutes before it was even ready! I don't blame the workers, I blame management since they were swamped and there was only two people working behind the counter (even though they could have moved a little bit faster). The whole point of ordering ahead is so that I can grab it and go, not wait 30 minutes for a damn macchiato. So the only reason you should get your coffee here is if you want to be 20 minutes late to work waiting on a coffee you already paid for. read more

What has happened lately? They are closed more often then not when I have tried to order. The early morning line is long when they are open and not moving efficiently any more. Coffee and food good, but often don't have items in stock. read more

Slowest drive-thru ever. I'm actually writing this from the drive-thru line because I have the time to write. If there wasn't another car in front blocking my exit, I would just leave. And all I want is a coffee. read more

Worst Dunkin doughnuts I've ever been to. Walked in no line. Waited 5+ mins, an employee asked the young man working the counter if he has taken care of me and he says not yet (let me add still not acknowledged by the employee). Horrible customers service and no apology for the wait. If you don't care about customer service and waiting for no one to acknowledge you, then this is your place. If I could give a negative star I would! read more

Yo only been here a few times but damnnn let's talk about the service! The employees are fast and efficient and are always in a positive mood. They really make your time worthwhile! Definitely recommend read more

October 11th- Didn't feel safe inside during COVID. Drive thru line was a mile long and not moving, so decided to go in. Quickly learned the long line outside wasn't because of outsized demand, but lack of leadership inside. There were 4 customers in line ahead of me....but that line took more than 20 minutes. 33 minutes until I got my order. Meanwhile, the single table inside is right next to the line where a large woman was not wearing a mask and coughing. Staff did nothing. 5 or 6 people working....no visible leadership. The counter cashier was handling money, then getting donuts and making complex drinks...no wonder it was so slow. She didn't wash her hands between touching register and touching her finger into the whipped cream on some ladies giant ice coffee thing. No training, no energy or enthusiasm...and definitely no leadership. I'd tell you who these folks were, except none of them were wearing name tags. No process, no standards, no enthusiasm, no name tags, no hand washing, no urgency, NO LEADERSHIP. read more

I like Dunkin' Donuts but this location isn't run very well. I was really excited when one finally opened near us but I've encountered issues every time I've been there. Today they were out of about a third of their donuts, they weren't busy and it wasn't even 9am yet. Of course they doubled up on varieties that don't sell as well. This is usually the case, it's as if they're surprised people are buying donuts. Other times I've had to wait for other orders to be filled before they poured regular coffee for me, first come first serve isn't a thing here I guess. The one time I dined in the tables were all filthy. I'm never sure how you can screw up running a chain location since everything is dictated to you from corporate, but whoever runs this location figured out a way. read more

This is quite possibly the worst Dunkin' Donuts that I've ever been to in my life! As a long-time fan of the chain, I was super excited when they finally opened this location near my work. But after multiple poor experiences, I'll likely never return again. On several of my visits (all prior to 8am), they had already run out of much of their donut and bagel inventory. I can understand this happening on a rare occasion, but multiple times in a row? Unacceptable! I've also walked into an empty store and had to wait several minutes to get a cup of coffee because they didn't have a fresh pot brewed, despite the fact that several employees were just standing around. And speaking of employees, the training offered at this particular location must be absolutely terrible because the people working there never seem to know what they're doing! On my most recent visit, I watched while at least 6 people came and left before ever ordering their food because the service was so slow. I also watched as three customers had to come back to the counter because their order had been screwed up. Seriously, if this place is going to stay in business it needs to step up its game big-time! read more

First time trying and I was not impressed. Everything I ordered was burnt and I dont mean a little. Everything was charred black

Been to this location about 4 times since moving to the area. I never go at the same time but I always order the same thing, Medium iced cappuccino with caramel. My favorite go to drink with them. Staff are always polite, quick to get orders turned around. The ONLY reason I'm reviewing better is due to the quality of drink. It's is NEVER consistent. 3 out of the 4 times it has been really disappointing. read more

Stopped by for some coffees on a Saturday evening. Very friendly employees, quick service. Restaurant was clean. Convenient location.

Terrible. Only negative review I've ever given but they forced it out of me. They are often out of the most common donuts. One time, in defense of them being out of anything maple iced, the girl tol me the entire US was out of maple. They don't separate iced items with waxed paper, don't use a sleeve on hot coffee, and never include napkins. I don't know how they stay open. read more

Out of glazed doughnuts and weren't going to make anymore. I figured they kept making them as they ran out. Might as well close the store. Lol read more

got there an hour after they opened. sat in drive thru for awhile with cars lining up behind me. pulled up to the window and pretty sure guy inside was sleeping. he eventually got up and came to the window saying, 'not quite open yet'. sent us and other cars on our way. weird. so much for breakfast. read more

Honestly, I'm obsessed with this place. They have the best iced coffee, and of course donuts. What else could a girl need? Sometimes the service is a little slow but the workers are always really friendly! read more

I love their iced lattes. I've debated whether or not I should complain about their "portions", though. I ordered a Medium iced latte today with light ice and the cup I got was just about only filled up half way. The lady asked me if I wanted more milk to make it more full, but was sorry because they only do it in portions. I'm not paying 4.34 for 1/3 of my cup to be filled with ice. I go for the coffee. I didn't feel it was necessary to complain to the lady but I do feel someone should be changing something about this. I would've ordered a small if I wanted half of a Medium cup filled up with my drink. read more

Despise this location. I've been here three times and received bad service each time. First time, I used the drive thru. No one answered to take my order after several minutes. I drove up to the window thinking maybe the speaker was broken. Saw the worker, he saw me, but he didn't come over to take my order. I then knocked for service. He was inside doing nothing! When he came to the window, he informed me that he was out of donuts. Frustrating to say the least. His appearance alone was horrible (sloppily dressed, greasy hair, etc.). The last and final time I went there: again, no donuts!! At 11:00. They said they didn't know if they were going to make anymore for the day. Really, isn't your business called Dunkin' Donuts? 11:00 and you don't know if you're going to make anymore donuts. Hmm. I'm giving you one star for your store's cleanliness. That's all you have going for you. read more

History of Slow service to the point that you question whether to stay or leave. Generally takes 3 minutes from the time you make it to the counter for someone to greet you and take order, then they will usually go to the drive thru window and take order, come back and prepare my order. Not just me, I've heard from others that they receive same type of service. I called and left msg for manager with feedback and was told I would receive a call back. It's been a week with no return call so assume they are fine losing customers. read more

HORRIBLE.. the speaker is right off 291 so you can't hear through the speaker with the passing trucks ... Went it today and they only had 3 donuts left a 1/2 dozen munchkins at 7:30 am... Piss poor managing read more

Today was the second time in a month I have been to this store. The first time I went was a week day and I waited 45 minutes for a cup of coffee and they got the order wrong. The employees did not offer any explanation or for the delay and there were 4 people working. Today I was served the worst looking hash browns I have ever seen. The old fashioned donut was dry and old and had no flavor. They were dripping in grease and mushy. When I asked about getting new ones they said they had to make some and offered no apology. The line was out the door and again I had to go ask where my regular hot coffee was. I ended up going to Lamars donuts around the corner and will not ever go back to this store. read more

the employees never have any idea of how to do their job, they are ALWAYS out of something, always "under stocked", and i always have to wait for 10 minutes for simple orders even when i'm the only customer. the worst dunkin' i have ever been to. a shit show always read more

I work near this location and I wont be back the owners should watch their security feed to see how the employees handle things its pathetic you go in there there are 6 people standing around all you want is a cup of coffee good luck they ignore you or just service the drive up read more

I came in to get a couple dozen donuts for work and some iced coffee and sausage egg and cheese croissant with hashbrowns. The croissant was flavorless and my hash browns were burnt. I was very disappointed in the service and quality of food. Then, later after I had consumed my breakfast, I became very ill and had the diahrea and threw up everything I'd eaten. Coincidence? read more

I have visited this location a couple times now, the most recent visit being this morning. The shop looked clean, but the decor is rather cheap looking and not very inviting to stay and meet for coffee. The service was prompt and on point, a definite star for that. I ordered a donut and a breakfast sandwich. The donut was decent but Lamars makes their donuts fresh on site every morning and Dunkin does not even come close enough to that quality to compare. I would even rate Quik Trip donuts slightly better. The breakfast sandwich was a pre cooked and nuked version but better then McDonald's, although Dunkin lacks for a side dish to accompany. In fact, looking at the menu online, not even half the items online are available at this location and that's a shame because some of those missing items look great. I did not order a fancy coffee drink because on a previous visit, I had ordered a pumpkin spice latte and it was so bad that it wasn't fit for consumption, tasted like cough syrup. The Dunkin brand coffee is delicious and I often purchase it at the grocery for making at home, but have noticed that the grocery store has a much better selection than the Dunkin store which is odd. The main thing I wish for the Dunkin is that they add a coffee bar with a selection of creamers. There is a small area with sweetener options but the staff has to add the creamer. A coffee shop with no coffee bar is disappointing especially when there is plenty of space to put one. So I'm happy to have a Dunkin in town but would like to be able to say they have the best something, and I have not found that something unfortunately. read more

This was the worst experience I've ever had. I've never even been into a Dunkin' Donuts before and I can say I might never go back. Without even trying any of their food, I walked past the drive through from my car to get the door and no one was ordering. The store was empty and the worker told me he'd be with me in a few min as he filled a drive through order. I waited for ten minutes, and the darn drive through took our donuts! The worker was dirty just like the whole place. read more

Place is the worst DD ever--coffee as bad as the food. Go back to East Coast and learn how to make real DD coffee. Never again