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    Dunkin’

    3.3 (4 reviews)
    Closed 4:30 am - 8:00 AM

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    7 months ago

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    6 months ago

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    4 months ago

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    5 months ago

    Loved it staff was awesome and 6 meal deal is the best in town for the price. come check them out

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    US Donuts Bartlett - Doughnut Glazed Holes

    US Donuts Bartlett

    4.3(12 reviews)
    10.3 mi

    Long time customer love the people who work here and love the food this place is amazingread more

    The donuts are great, and the owners themselves have always seemed kind, but unfortunately, the…read morecustomer service from their kids/employees has made me not want to come back. I've had multiple separate issues involving money and incorrect orders, and somehow the responsibility keeps getting pushed onto the customer. On one visit, the owner's son accidentally charged me too little for my order. I didn't realize he had made the mistake. The next time I came in, his mom remembered the previous transaction and told me I needed to pay the difference from his mistake on top of paying for my current order. I found that incredibly inappropriate. If an employee enters the wrong amount and the customer pays exactly what they're told to pay, that is a mistake the business should address with the employee not keep tabs on a customer and charge them for it on a future visit. The fact that they even kept track of it and brought it up the next time I walked in was honestly wild to me. Then, on a completely separate visit, I asked for 3 dozen donut holes four different times because the amount they were charging me didn't seem right. I questioned it, and the young employee had gotten the order wrong. Instead of simply acknowledging the misunderstanding, I was told, "You need to be better at communicating." sorry, but saying "3 dozen donut holes" four times is pretty clear communication. Mistakes happen, especially when younger employees are learning. That's not the issue. The issue is the lack of accountability when those mistakes happen. I shouldn't have to double-check the register, catch incorrect charges, or be responsible for correcting someone else's money-management mistakes and I definitely shouldn't be spoken to rudely when I point one out. This has happened enough times that it isn't an isolated experience for me anymore. The donuts are genuinely good, and I would probably come here much more often if the service matched the quality of the food. But constantly having to check my order and what I'm being charged, combined with the attitude when mistakes are addressed, has made the experience incredibly frustrating. Great donuts. Kind owners in my previous interactions. But the service and accountability need serious improvement.

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    US Donuts Bartlett
    US Donuts Bartlett - White Chocolate frozen coffee!! It's soooo good

    White Chocolate frozen coffee!! It's soooo good

    US Donuts Bartlett - Assorted donuts

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    Assorted donuts

    Dunkin’ - coffee - Updated September 2026

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