I really enjoy this dunkin location. I often get dunkin in the mornings before work and they are always very fast with mobile orders. The employees have always been friendly as well. My only reason for not giving 5 stars is because they can be slow at removing items from the app that they are out of at the store. read more

Dunkin' - Marshmallow Macchiato - Donuts Near Me - Palos Heights, Illinois

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The Dunkin App should sync to the offer and price. I don't know and I don't use the App like that - are Not acceptable answers. The self entitled minions at Dunkin and their overblown sense of self are too much... And I hope my dude gives Inspire Foods a dose when he's back in office. God Bless 'Merica read more

The drive thru is not for long, complex orders. I sat behind someone for 10 minutes while they put in these complicated orders. Then I pull up and find out they are out of what I want. This would not becdo annoying if I hadn't wasted 10 minutes waiting. read more

pretty much the standard run-of-the-mill Dunkin Donuts open till ten dining room 11 drive-thru daily...that's just an older one been around for a long time when I came in though the donuts stock wasn't too much their looks like they got cleaned out pretty quick.. I had a cup of coffee it was tasty no problem there bathroom was clean had to use it upon arrival.. nothing stood out as far as the cashier's or as far as d service for just straight across the board no need for a long review on this one.. like got any other Dunkin Donuts straight across the board three stars read more

I've been to several locations on the Southside, and this is the only DD where I can't get a senior discount. When a business puts profits over seniors, then it's an easy decision going elsewhere for my donuts. read more

Yall suck at your job. The workers here CONSISTENTLY get my orders wrong, and they just dont give a single fuck. The customer service is despicable. Do NOT come here. read more

Drive-up service on Saturday, 10/16 at 1p.m. was terrible. Young lady cashier did not greet or thank, and did not give me a receipt. Tried to hand me ice cream with no bag or napkins. She just said, "Here." I asked, "Can I have it in a bag?" She hands me the bag with obvious attitude. I said thank you and got no response. I will not be patronizing this location again. read more

I worked here 5 days...the refrigerators don't work.. the food is cold stored at room temperature overnight. There was no creamer on 3 days they used milk for every coffee and thought that was okay. They mixed milk with cream to save money on cream. s the wait is too long the atmosphere is workers yelling in various languages at each other. The food guy does not wear gloves when prepping food for order?? Huh? Ants all by the ice cream area though not too many considering.....thats the only bright spot the Ants...not too bad in my opinion considering how they clean which is not. If anyone questions this review ask to go into the non working walk in fridge.....and ask how do u store milk food and cream in here?? read more

Just ordered an xl Coffee with extra cream and sugar. they gave me it to me black and I drove out without checkin. shame on me for assuming they could do their job. it's as if they chose to give me the exact opposite of what I ordered. read more

In all my years visiting Baskin Robbins, I have never ever encountered a location that did not carry Pistachio Almond ice cream. It is my favorite ice cream and one of the few I eat. I was so disappointed, I went to Andy's next door instead. Get Pistachio Almond in stock. It's a BR staple and no location should not carry it. Especially when you are next door to another option. read more

Not the friendliest group of staff that I've seen compared to most other Dunkin' Donuts . My biggest complaint is my order of hash browns . My small bag was barely filled . There were about 5 hash browns in the bag. It was slow day , only a few people . The staff was more interested in taking amongst themselves than paying attention to providing me with Proper order . read more

Truth? I'm not a Dunkin Donuts coffee fanatic. By that I mean that...yeah, I'll pass on DD and hit up a Starbucks when given the chance. However, we frequent this one a lot (as it's my husband's favorite DD spot) and here's what stands out above all else: the service is unreal. Most of the DD's? Sure they make a decent cup of coffee (and from what I remember, a pretty tasty donut), but the odds of finding a smiling face behind the counter? Not so hot. The Palos Heights spot *always* delivers. Always. Not only is my love crazy about the coffee he receives here, but every employee is quick with a smile and a friendly word. It is such a refreshing choice from *ahem* many other locations in the area. Lastly, the drive thru moves at lightning speed even when the line looks endless. So service, the coffee itself, and speed of the overall experience? All three rate an "A+". As far as DD goes, this spot is definitely as good as it gets. read more

Dunkin' - Heart shaped donuts. Available seasonally. :) - Donuts Near Me - Palos Heights, Illinois

The girl behind the counter named Idalis is so friendly and efficient . She really helps make this DD one of the best around . read more

Dunkin' - a car parked in front of a convenience store - Donuts Near Me - Palos Heights, Illinois

I don't normally do reviews on Dunkin' Donuts' but this one was exceptional and I wanted to share. Pulling up to the drive through, my daughter wasn't sure what she wanted so when they asked for our order, I apologized and asked for a minute. When I apologized the response from the speaker was "no need to apologize, take your time ". That has to be the first time I've ever heard that! Anyway coffee was perfect and that made my day! read more

If I can let everyone know that the manager Sunny does not know how to treat people let alone employees. I hope everyone quits on him for treating his employees the way he does. Doesn't approve the students days off for doctor appointments. No breaks in a 6 hour shift. And also text messages students while they are at school. He needs to be checked. read more

Out of vanilla swirl for three DAYS. How does that happen when your a big corporation business? Coffee always taste burnt here too. Super slow service! Overall don't recommend this DD. read more

I just left Dunkin' completely satisfied and grateful for great customer service. There was a glitch in the app that wasn't allowing us to get the free coffee advertised on Wednesday's, but the manager (maybe owner?) gave us all $2 gift cards to put int the app to fix it and honored the free coffee offer. I will be supporting this Dunkin' for a very long time! Consider me one impresses customer. read more

Zero stars. Not only is the girl with the tattoos on her face swearing every time I pull up to the window. But the iced coffee is sour and all the food is always soggy. I'll drive the extra mile to go to a better Dunkin'. It's sucks cause this one is literally right by my house. read more

I went through the drive-thru and I think I waited 4 minutes at the window before anyone even came. Bizarre! With that being said, my iced coffee was good. read more

By far the best Dunkin Donuts in the area! Always friendly and orders are always fresh and correctly made.

I frequent this location's drive through as it is on my way to work. It is very convenient to buzz in and out of on Harlem Ave. Most days I have no complaints, however recently this was not the case... I ordered a couple drinks and asked for a cup holder/beverage carrier. They asked my to pull around to the front, which I did. A girl came out with my drinks... And no cup holder. I nicely asked her for a cup holder, she said okay and handed me the drinks and turned back around to go in the store. She could not have been moving any slower. She came back and handed me the beverage carrier, leaving me put the drinks in the holder, while also sitting in the drivers's seat of my car. She didn't say anything, and for some reason I felt the need to say "thank you," to which she didn't respond. It was like she was mad that I made her go back and get the cup holder I originally asked for. read more

I am a huge DD fan! Growing up in Palos, this was the place to go after a night of cruising Bremen mall or a game at ABS (class of 90). When I come back to visit my folks in Palos, this is one of my "must stop at" places. The service can be a bit slow at times but worth the wait for fresh donuts. Depending on when you visit, tables can be dirty since it's a self clean up and lobby can be cold in the winter. But with a fresh donut & a hot chocolate, all is good with in the world of Palos Heights. The lobby is not open 24/7 any longer, however the drive-thru is. read more

I love going to Dunkin Donuts when Olivia is at the window! Large Carmel iced coffee with skim milk no sugar mmmm yummm. I love happy hour!!! read more

Ordered a chocolate donut with sprinkles this morning, and they gave me a plain glazed. How do you get those mixed up?

Same Product Just Repackaged By Good Employees Here At This Location. Better Than Most Dunkin Donuts. read more

Went in this morning and ordered a large ice coffee with cream, sugar, and a shot of espresso and a turkey sausage egg and cheese on flatbread. I received a large ice coffee with only cream (no sugar or espresso) and an egg on flatbread (without cheese or turkey sausage) which tasted like garbage without anything read more

This was my first experience with this location and it was terrible. Very unorganized. Asked for 3 small caramel iced coffees, 4 donuts and a chocolate chip muffin. At the start of my order I was speaking with a woman, halfway through my order I was speaking with a man. Didn't think much of it. Finished giving my order, pulled up to the window. Was given 3 large iced coffees w/out caramel (they didn't screw up my donuts) and no muffin. I paid for my order before I saw that the coffees were larges and assumed that they put the muffin in the bag. Drove off to discover the lid on two of my coffees were not secured and spilled all over my car which I just got detailed. Needless to say I was very upset. Overall the experience was nothing short of a train wreck. read more

Don't go in the nighttime .....the donuts are always stale.....dont know about the day...The thing that gets me is the owners know they are stale and still sell them to you....yummy...you are better to go to jewel andbuy some boxed donuts at least their soft.. read more

I could not understand what the lady working the drive thru was saying. they were out of most donuts. She got rude and snippy. I told her to forget it. I will go to a different location that treats paying customers better. read more

I work in the area and we always get dunkin donuts while we work. At first it was satisfying but lately their coffee has been shit. It's all cream and it's nasty tasting. They have poor service and the lady never gives me the right change back. read more

this has to be the worst place around never gets the order right and the food comes out cold get someone who knows how to operate a business in their read more