Under new ownership, looks completely new inside, looks like new staff too. They messed up my coffee a little, which happens, but they remade it excellently with no question. I'd say give them about a week or two and this'll be a great spot to pick up coffee. Manager (I presume) is nice too, talked to him for a second, very busy guy! read more

A few months ago I started going back to Dunkin because they stated making their donuts from scratch and were making the double chocolate correctly. It was bought out recently and now donuts are stale and brought in from another bakery and the double chocolates are again wrong. Apparently they bought out the one near the interstate also because I could get fresh donuts there too. Now they are stale read more

No stars!!!!! 30 minutes before closing... both ladies working right now today 10/24/25 need to be fired!!! They both rolled their eyes as I walked in.... Obviously bothered by a customer. Both by the way standing there doing absolutely nothing!!!! Terrible service. I ask for avocado toast and they didn't know if they had any? If I didnt have my grandson there would have been an escalation for sure. read more

They quit using a baker and make their donuts fresh every morning. Great donuts. Very fresh and always a good selection

I ordered 10 munchkins in the store and paid. Dunkin cashier prepared 10 donuts instead which are too much for me and i didn't need it. I found he charged $17 which is too much for 10 munchkins. I returned the 10 donuts and I requested to replace and reimburse it. Unfortunately it was rejected that i don't know why. The cashier said what i can do is only to call customer support and request reimbursement. So I called the customer support sharing the information on the receipt. . She said Dunkin(Hwy74N peachtree city) would contact me within one business day. However, no contact after all since then. It was 1/11/2026. Already 10days passed. read more

1. Often doesn't have what you want. 2. Cashiers are never friendly. 3. Drive through is always extremely slow. 4. Store is always messy/dirty. Went there yesterday and I was the only one in line in the drive through and it took 5 minutes to give my order and then another 10-15 minutes to get my food and drink for a small order. Came again today and the drive through was packed and not moving so I went inside. They said that they only had donuts and drinks, NO other food. This isn't the first time I've come here and experienced this so I don't plan to come back again, the only reason I was coming here was convenience but I'd rather be inconvenienced than deal with this poor service. read more

First visit being an out of towner. Absolutely horrible!!! The servers working here are absolutely the WORST at knowing how things are done. They were rude and discussed employee business through the open drive thru window. They incorrectly made my pumpkin spice so I asked for something different. I wasted $6 bucks on a drink that I poured out and was then charged another $5.34 for them to remake my drink they incorrectly made, which I still couldn't drink due to them skipping out on the almond milk I paid for. They have NO REGARDS to food allergies. Absolutely unacceptable!! I will NEVER visit this particular establishment again. Shame on you guys honestly. read more

Dunkin' - Mask on incorrectly. This is also the individual that told me she didn't know a managers number and for me to go look it up online. - Coffee & Tea Near Me - Peachtree City, Georgia

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I get that people are angry with the world before they get their morning caffeine... However to let it out on the employees...which are slammed at the time when YOU want your fix, is appalling. It's a Dunkin' Donuts. A fast food coffee and donut shop. Don't like it, get your fix someplace else. I always see the workers busting their butt, and have seen the crap they receive from horrible people. Have you forgot that they are humans too? read more

The reviews for this location aren't great but I must say I rarely have issues with this Dunkin. This morning the employees via the drive thru were SO friendly and prompt. One employee even took the time to ask me how my day was going. I love visiting this DD. read more

Go to Dunkin this morning and there are 3 cars in line ahead of me. I order a dozen donuts and the lady at Dunkin says they will be assorted if that's ok. Actually it's not ok. I am paying for this dozen donuts - and I don't feel like eating a bunch of donuts you can't get rid of- not acceptable AT ALL read more

I've decided to write this in hopes that things improve significantly at this Dunkin' location. I've had problems with my order 3 times in a row, and staff seems to not be very well trained on how to deal with customer interactions effectively. I've been to this location at least 15 times in the last 6 months. Overall, The food has been a 3 out of 5. I'm very familiar with Dunkin so I don't expect perfection. Today, though, with an open mic, the person taking my drive- thru order YELLED "What the f#%k b!@#%h!" while I was ordering. I don't know what prompted it, I was ordering a standard item. The service here has declined badly, and I'm sad to see this. I sometimes walk in to order, and I've not witnessed any customers being rude to the staff. Generally, the staff don't usually seem quite this full-on rude, but they do seem pretty unhappy/unwelcoming, they get some simple orders wrong and a few have acted very impatient if you bring a problem with your order to their attention and try to get it resolved. Not every visit is this terrible, and I believe they are working hard, but I really think twice before going there. I love Dunkin and I hope they can address the service issues at this location so customers don't leave discouraged and put down. read more

If I could give zero stars, I would. Manager was rude as hell. Donuts looked like they were 3 days old! I ordered two bagels sliced with plain cream cheese. Halfway through my order, they asked if I wanted the cream cheese on the side. I said no, on the bagel please. Look at the pic! Are you freaking kidding me???? Whoever owns this store, fire your manager or just close shop!!!!!! Spare us all!!! read more

Dunkin' - Plain bagel with plain cream cheese??? Are you kidding me???? This was made by the manager, no less!!!!! - Coffee & Tea Near Me - Peachtree City, Georgia

Other | $1-10 Corporate needs to check on their business. The manager here sucks. Worst customer service ever. I only had two encounters with her and both was terrible.The first time was on a Monday. I ordered a medium iced coffee and a cup of ice water. On Monday you get a free coffee with any purchase. I come to this location all the time so my total on Mondays usually be $.25 and at other locations as well. I let her scan the code .She says the price is not coming off. Are you trying to get the free coffee. It's giving you your points but it not coming off. ( the moment I knew she was lying) You have to make a purchase and I said I did make a purchase. She said you have you buy more than water. Of course I didn't believe her because I do this all the time it's just with her. My second encounter was today I ordered a iced coffee and a vanilla frosted.I get around to the window and she's there and she hands me a small hot beverage, and I just shake my head that I didn't order that. She yells I didn't take your order. I'm like OK well you don't have to have an attitude. Her yelling what did you order? I ordered a iced coffee and a vanilla frosted and she hands me the coffee and close the window and the another employee hands me the donuts The manager opened up the window, gives me my debit card and close it back, and I say I can't stand her. I did not have a attitude with her neither did I yell I just asked her why did she have an attitude? Like come on do corporate review there videos. I know they have cameras. Like the manager behavior is unacceptable. read more

This place is Terrible. We waited at the order screen over 10 minutes but no one asked for our order. There were at least 10 cars waiting behind and 4 left while we were waiting. We drove to the pickup window to place our order and waited another 10 minutes for someone to come to the window. We asked for 3 muffins and were told that they were too busy filling on line orders to take our order and besides they had used all the coffee cake muffins to fill on line orders as well as most of the donuts. This is the third time we have had this problem here and will not be coming back. Stay AWAY! read more

Good coffee but slowest service. Takes 30 min to get a hot cup of drip coffee. Needs more staff

If you like ice with two sips of coffee this is the place ! :) waited 15 mins for this "drink". I am really disappointed.

Service is rude as hell. They seem pissed off to be there and definitely don't care about the customer. Walked out.

It's always something at this location. I only come in the mornings before 9am and they are always out of something or a machine isn't working. I ordered a hot Carmel latte at 8:30am and they can make any hot drinks. Save yourself a headache and just go to another location. read more

I was really impressed by the staff at this location today. I came in to redeem a reward for a free drink but wanted to try something I've never tried before, a dunkaccino. The barista said it's hot chocolate & coffee mixed. She let me try it to see if I liked it before redeeming the award. I just thought that was really nice. It's a really sweet drink, like a fancy coffee drink. It's okay, but I think i'll stick with the original dunkin' coffee because the dunkaccino is too sweet for me. I also ordered a croissant with cheese & it was as expected. Same as any other Dunkin' Donuts. Also, it's really affordable & using the app, you can get more rewards, like most restaurants with apps. The interior of this shop is large enough that people could use their laptops here without it being awkward between the staff and customers. There's only two outlets, but there are only customers coming in, ordering & leaving. They have wifi free & it's working well. Another benefit: there's no annoying music. read more

Dunkin' - a chocolate frosted donut with sprinkles - Coffee & Tea Near Me - Peachtree City, Georgia

It's amazing that any employee in this place can put their shoes on properly in the morning, let alone get to work without walking off a cliff or getting demolished by a golf cart. 17 minutes WITH NOBODY IN LINE to order FIVE LARGE COFFEES .... I repeated the order, NO LIES, 5 (FIVE) times at the drive through, and then 4 times at the pickup window face-to-face, as such- two large hot coffees with extra milk one large Americano one large black one large coffee with extra milk and regular sugar. They STILL managed to get 3 orders far beyond wrong, so my goodwill gesture to work colleagues ended up with sour faces and a garbage can. Are they running some kind of a dark comedy reality show with hidden cameras out of this place? Why the HELL is this place still open? read more

Even after a total remodel, the place is a dump and the staff are worse. One person in front of me and still waiting. Right before I walked out, I noticed their healthy department score of 82. Might be a good grade for a high school exam but for a food establishment, unacceptable. read more

Worst Dunkin EVER. Not sure what happened. They lock the entrance door and say only the drive through is open. 25 minutes in the drive through. And my order is wrong. Have given this Dunkin multiple chances. I'm done. Service is the worst. Attitudes suck and they don't care. read more

Omg I got a latte this morning and they literally #slayed ... the wait was a little long but everyone in the bubble loves their morning coffee! I even told my kids that they couldn't talk to me after I had my morning coffee especially today because this was AWESOME! I slurped it up so fast i burnt my tounge but no regrets!!!!!!!!!!!!! Thanks y'all! read more

Donuts and coffee still good and staff is much more friendly and attentive than my past review in 2014. The floor needs a Some cleaning and the condiments kept filled. I think the music choice is inappropriate, rap and language was not tasteful for a business establishment .Crew in the back was singing loud enough to be heard by customers that didn't seem to like it either. Perhaps pipe corporate appropriate music. read more

This Dunkin has the worst food imaginable. I will never go there again! They were out of nearly all their bagels but gave me three that they had left. When I got home, I was shocked. The bagels are literally cement. Also, their egg and cheese ingredients (we also ordered egg and cheese wraps) have the taste and consistency of plastic. UGH! read more

Dunkin' - Literal ROCKS - Coffee & Tea Near Me - Peachtree City, Georgia

Do you purposely find and hire the slowest, most incompetent people on the planet? Last 3 times here, ordered ahead of time, sat in line 20-30 minutes, still couldn't get the order right. Last time I come here. read more

Stay away from this Dunkin donuts. Its been 3 days in a Row i waited 45 minutes to get 1 coffee. And than when i got my coffee it was cold and the girl was rude and made me wait another 15 minutes to remake the other one. STAY AWAY. read more

Horrible service. Drive thru wasn't meant to handle 20 cars but yet the drive thru is always packed. They don't do any street side service that I could find and when I finally managed to get through the drive thru they messed up my order. Don't know how you mess up an order of 3 doughnuts but they managed. Seriously disappointed. Won't be getting my business back until they can actually manage to open the dining rooms. I don't know if it's a corporate policy or not but not having the street side service is the biggest reason I will not be returning to a Dunkin. Poor management read more

I've been meaning to leave this review for over a year. I've called the store and complained before but apparently it did nothing. I've been to this location over 2 dozen times because it is closest to my house and everything I do in PTC. The staff are rude and unproffesional. They're hours list they close at 9 but I've been at 7, and 8 numberous times in the evening and they didn't have a single donut available. They have all the chairs on the tables and floors mopped wet with loud obnoxious rap music playing. I couldn't even hear myself asking if they were still open. When I did, they lady said yes , and then turned on her headset to ask another employee to turn down the music because clearly it wasn't manager approved. This place is a joke. If only there was an owner/op donut shop or even a Krispy Kreme I would settle for. Not to mention the pot hole at the drive through order screen that is nearly unavoidable. Disgraceful to all Dunkin' Donuts. Corporate needs to reassess franchise owner. I left my initial review over a year ago in 2018. I'm now leaving another one at the start of 2020. I went today, Friday at 6pm, and there was a sign on the door that said drive through only. So I went through the drive though and sat for four minutes waiting for someone to say something over the intercom, I even engaged with hellos from time to time, nothing. So I drove up to the window and no one inside, all machines were turned off, total sign under window was off, and the order screens inside were dark. I knocked on the drive through window and no one. It's Friday at 6pm and three other cars came though and left. How are you closed with no indication on a Friday when people get off work. I absolutely HATE this location and I wish it wasn't the only coffee drive though close by. I will NEVER come back to this one; no more chances from me. read more

It is rare that I am over in PTC, but I was really impressed with my first visit to that DD location. My husband and I used the drive-thru. The young lady who took our order sounded upbeat and positive. She welcomed us to DD, and asked if we were ready to order. We were and we did: a couple of doughnuts and a small iced coffee, no sugar or syrup. She repeated the order back to us, and asked if we wanted to try any of their specialty items or upgrade the coffee. We said "No, thank you." She had our total and said our order would be ready at the window. We paid, and asked her name. She told us "Rebecca." She thanked us for coming and wished us a good evening. The doughnuts were delicious. What a change from the SHARPSBURG/NEWNAN store! It takes them FOREVER to acknowledge you are there! You have to repeat your order several times. Then you wait! In the PTC location, we were there maybe three minutes, give or take a minute. It is not unheard of to wait at the DD/BR store for 15 minutes! Not worth the trip! DD in PTC deserves a 5 star rating. read more

This dunking donuts is without question the dirtiest one I have been to. The staff wasn't helpful and had zero donuts. Strongly don't recommend read more

first thing when we walked in the lady behind the counter (who was helping someone) not even saying 'welcome' just straight up yelled at us "we dont have any croissants" we didnt even ask for them? not to mention they didnt have even HALF of the donuts. when we went to order we got 2 refreshers (terrible by the way it tasted like cough syrup) and 2 bagels with cream cheese, "we dont have any plain bagels" "we also dont have any everything either we only have cinnamon" to which i responded "oh ok sure ill take the cinnamon then" we got our drinks almost immediately (suprisingly) fast forward like 10 minutes one of the women behind the counter asks "are you guys waiting on food?" in a sassy kinda tone we said yes were waiting on the bagel, the woman who placed our order said she never charged us for the bagel and never heard us say we wanted one. then as we were leaving she starts getting very aggressive and full on yelling at us as were walking out the door. if i could give this a negative review i would, terrible service and should have gotten my money back. read more

Great! Super nice customer service, clean, quick! Coffee and tea was yummy and donut was delicious!!

I bought 2 dozen doughnuts and told them to mix them up any way. The person that waited on me disappeared around the back and came back in a few seconds with 2 boxes of doughnuts as ordered. I thought that was sure fast and left. After getting to work and opening the boxes, they were certainly not fresh and close to being stale! It was obvious to me that they had already boxed up the old doughnuts in the back and sold them to those people like me who just ordered a dozen mixed. This was my first and last time at this location. I love Dunkin Donuts, and will continue to be a customer. But, never again at this location!!!! read more

I stop at this gas station at least 3 times a week. The people are very friendly and eager to serve you. The thing is they have to many problems going on in the back. 1. They run out of different types of rolls for breakfast all the time. 2. They mess up what kind of roll you order. 3. If you order a number off the menu and it says comes with hash browns, you shouldn't have to ask for them. If you do go to this dunkin please be sure to say with hash browns. read more

We were so excited to see a Dunkin Donuts off the interstate. This was by far the worst!!! My coffee was all creamer and flavoring. The whole time I'm ordering the cashier is complaining and acting like I'm just bothering her. It was HORRIBLE! I am so disappointed. read more

I was in this location twice was not a great experience one was with a white young lady who was a crew leader attitude very dry. This one was on Sunday September the 2. I ask the price of six donuts, didn't day I want it, just was inquiring. So I told her the flavors I wanted, she got out a box, and started placing the donuts in there, I told I only wanted the three, she said oh with a attitude. Then I told her she could leave it in there, she yes because I didn't feel like taking them back out. She was also white. Even though she was paid to provide service, for something she didn't feel like doing. How sad for her. I live not to fair from this location and will never return, except to speak with the manager. read more

I'm not sure why they bother to use the drive-thru microphone here, because they'll just ask you what you ordered when you get to the window, even when you're the only car there. And it really doesn't matter what you ordered anyway, because they'll get it wrong 9 times out of 10. I've given this place so many chances because it's close to my house, but it's just not worth it. The customer service is comically bad. read more

Two stars because my kids liked the donuts. Went in (instead of the drive through) for my first time. Still waiting for one employee to greet me. The employee that took my order just stared at me and my family as we came in and ordered. I thought it would be fun for the kids to come in and pick out their own donuts. Never again. The young man at the drive in window never got off his phone the entire time. Guess we will leave now. read more