I try to have weekly meetings early in the morning and let's be honest the only thing worse than having to watch slides during a one hour presentation is doing so on an empty stomach. That's where Dunkin comes in. I have made it a weekly journey to get two dozen donuts from this place and they always come through with getting the order right in terms of assortment. From the outside, the parking lot is clean and depending on which side you come in the drive-through can be pretty manageable The staff is always friendly even well before the sun comes up and drive-through and I appreciate that is positivity goes a long way I've been coming here for many months, and the staff never fails to greet with an awesome disposition You can't beat the quality and quantity of donuts at that price point and I'm happy to continue coming back read more

Overall the service was good, the food was good, and the ambiance. The only issue was the restroom needed some TLC. I look forward to coming back and enjoying the coffee. read more

Great service and food but gave me the wrong donut So 4 stars

Great tasting coffee, good munchkins and donuts. Staff is friendly and fast. Go to coffee joint on the island so far. read more

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Great little drive thru location, right across the street from the beach. We came on the 26th and 27th during the early afternoon and one specific girl stood out to us. She was really sweet and remembered our order from the day prior. I didn't get to catch her name but she was exceptional! read more

Worst Dunks ever!!!!! Awfully ran Unorganized slow slow service!! There is no speaker box to order, some times they come out to drive through line!! They always are running out of items! Ice Eggs Etc! read more

Line server, young man with a nose ring...three times while prepping orders stuck two fingers into his nose to massage his ring??? never bothered to wash his hands.... I wanted to discuss this with a manager however they were busy and I just left the store. read more

We've visited this location 4 times during out visit to Satellite Beach and the morning crew is fantastic! Always welcoming and patient as we explore the menu for new items. Service is quick and the dining room is always clean. Thank you for the friendly and helpful customer service. read more

All I can say is struggle bus. What's supposed to be a 2 minute stop is regularly 10 minutes. Unfortunately it's one of the only coffee places in town that's open in the evening and I work nights. read more

Despite begging very busy and having one one computer working, this place pulled through! The employees where very nice and worked quickly to fulfill orders. Ordered a blueberry iced coffee and it was made perfectly and in record time! I had to give this location 4 stars ONLY because the parking lot sucks. If you park the drive thru line will most likely block you in. Despite this, service was wonderful! read more

Dunkin' - a variety of donuts in a display case - Donuts Near Me - Satellite Beach, Florida

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I come here for the donuts and definitely not for the service. The service is horrible. They need to hire people that at least act like they like waking up early and like people! There is never any sense of urgency and nobody ever looks happy. Like I said, I come here for the donuts and not the service. They need to do better! read more

They go out of their way to make sure I am happy. One employee (Lacey) actually has seen me pull into the parking lot and started making my order knowing I get the same thing on a regular basis. Most drive throughs are difficult to begin with, but this one goes out of their way to try and help their customers get their orders quicker by stepping out their back door and taking orders and having it ready when you get to the window. They have improved a lot over the past few months. read more

Munchkin trolls! Came in today wanting 10 chocolate donut holes. The cashier pointed at 5 glazed and 5 chocolate and said how about these, they are already in a box.... When there was a full tray of chocolate donut holes right behind him. Perhaps he wanted to take them home for himself at the end of his shift. I don't know how this place is still in business. Unless you plan on being disappointed don't go!!! read more

These people that work here are incompetent. That glass they installed makes picking out donuts a joke.

I have been here many times. There is limited parking but there is a shopping center next door. There is limited seating inside and out. The staff is very friendly and the food is very good. I got the maple bacon egg sandwich on a croissant. It is delicious. I usually go through the drive as it is usually faster than going inside. read more

Placed a mobile order and after waiting 20 minutes for a doughnut and a coffee I asked to cancel the order.. which was easie for her to do then make 1 coffee and pick up a doughnut. they had 5 people working. 1 of them wasn't doing anything, another one was complaining about how her shift is done in 30 minutes and that this is "bullsh" because they were getting busy. Meanwhile there were multiple customers waiting there and not one of them got their order the whole time I was there waiting. read more

Only customer in the store, 5 people working. Order and pay for iced coffee and donuts. People on register chatting (training situation?) and still chatting after 5 more minutes. 5 minutes later, I see the people on register still chatting and asked if someone was making my coffee order. One guy offers to make it and another person tells him not to do so. Just "WTF?" One person who took my order makes an iced coffee. I think, great! She proceeds to reach for a straw and I politely say I don't need one. She informs me that this coffee is for HER!!! The "WTF" became verbal. After another 5 minutes, I get my coffee and decide not to return to that store. I am a huge fan of DD but not doing business with a store that removed the "service " from customer service. read more

THE ABSOLUTE WORST DUNKIN I HAVE EVER BEEN TO! It seems like they only employ rude, dumb people who bitch about their job and can't make an iced coffee. This location is right next to a high school where the teachers desperately need to get a quick coffee and it takes 20 minutes because the kids are not trained,not interested, and rude. read more

I know this store has a low reading a lot of people complain every time I've gone in here I had a great experience I always get an ice coffee and a donut for the Doggy and we go on our way and have a beautiful day and everyone is so friendly read more

2 Stars because this place needs a drive thru microphone. Wonderful location for beach goers and residents so naturally drive thru gets very busy but get ready to wait in line because you have to wait for your turn to drive up the window unless the staff comes out of the door and gets your order. Staff is very friendly and helpful nonetheless! read more

It would be nice if they actually had donuts.... LOL It seems almost anytime I go by for glazed donuts they are out. Hello! Donuts is in the name!!! I guess they don't make them on-site. read more

There's always flies near the food and it is extremely slow. Always seem to get my orders wrong. Wish it wasn't the only Dunkin in the area.... read more

Emily and Marisa there service was so good there so nice and have such good energy and Dunkin has the best donuts in world I swear and there coffee is the best I love it here it's awesome 10/10 read more

Every time I go it takes forever to get my food. They need to hire more staff so their workers aren't doing three jobs at once. I had people who ordered after me get their food before me. Then when I asked where mine was they didn't even know what I ordered. To get a dozen donuts, 2 coffees, and a bacon egg and cheese bagel it took 30 minutes. Don't go here if you have things to do. read more

So I have to update my review. They have improved from 1 Star to 3 Stars! Hired new people, actually have product on shelves, and I hear there's new management. New hires are nice, friendly, and a major improvement from the former crew. Place finally looks clean for first time in years! And the staff actually knows what's on the menu. The former crew always looked at you like you were ordering a steak medium rare if you wanted something other than a doughnut. I really thought it was going to close, but somehow they've managed to make a strong start at turning things around! I am there for lunch 4 days a week, so I know it well. Glad to see it's getting it's act together and I don't have to drive down A1A to the other location anymore. read more

This place is awesome I'll be back every day the staff is very pleasant and friendly and the manager Brandon is on point keeps the place stock 12 clean and comes out to make sure everything's good very friendly very warm and open atmosphere and the prices are good too read more

Once AGAIN here we go....I ask for SUGAR FREE vanilla shot and what do I get? That dam swirl. I specifically say "please do not give me the swirl". He says okay and passes the cup to another person. For which I can see why she made the mistake because it just has a "V". I love Dunkin coffee. But I think Starbucks is going to get my business more often. It's not like it's an isolated situation. It's 95% of the time. I get that swirl, which I hate. And I go to DD every single day. The only one that gets it right is my regular store by my job in Jupiter Fl. read more

Dunkin Donuts are so dry..they need more icing on them.. I love Strawberry glaze..just skimpy on glaze and only one small squirting of creme or jelly right at the end of donut..would really like to have it throughout donut!!! read more

Only once before have I rated a business with one star because zero was not an option. This is an unmanaged, unsupervised, undisciplined gaggle of kids that are not worthy of anyone's patronage. I will spare you the details. It is obvious that corporate or district management is willing to compromise on service and repeat business for sake of making a few small dollars on any given day. Can't imagine this chain will be in business much longer. Outdated brand, poor service, average product at best. Pitiful Dunkin' Donuts. I will never be back and I hope I have influenced many others to go to your competitors instead of sparing themselves the insult of expecting a decent result here. read more

I got to this dunkin EVERY MORNING! most of the time i get the same coffee today i had to ask them to remake it 3 times because they added more liquid sugar then creamer. it taste like asshole. i go in and he remakes it worse than it was before. i walked out and threw it in the trash immediately. skinny bitch needs to be fired she obviously doesn't know what she's doing. nobody wants a nasty coffee. waste of time in drive thru and a huge waste of money. worst dunkin to ever exist. read more

This place is amazing! Delicious donuts and coffee. The workers are so sweet and respectful. Emily and Marissa are the best employs by far.

5:30am Tuesday morning. No customers inside, but myself. 3 employees. I tipped the employee before my order... I ordered a coffee, donut fries and a wrap. My coffee took longer than usual. Then I asked about my wrap and fries. He said oops that he forgot. So I went outside to wait for a bit, I came back in and finally he said "donut fries" I went up to the counter to get them and asked if my wrap was with it. He again, said that he forgot that too & I had to wait for it to be made. It was like waiting for 3 separate orders. He apologized and made me two. I thought I would have had better service with it being dead & I tipped well. Maybe he was having an off day and or was new. The coffee was good and the wraps were ok. I didn't care for the donut fries they were pretty dry and caked with cinnamon and sugar. My partner later went inside to grab a water and he had to wait for a different employee to ask someone else how to ring it up. Overall I'm disappointed & will remember to avoid this Dunkin until there is a turnover of more alert employees. read more

Very good customer service and operated smoothly even though there were bathroom issues the staff was also taking care of.

Drive-through only! I've sat in the drive-through for 10 minutes now behind someone! What could be the problem at Dunkin' Donuts... You world think they would have it down by now. At least the person at the drive-through was very polite and helpful... Let's hope the donuts are good read more

Great experience! In Cocoa Beach for vacation and took a little stop to get coffee. All the employees are very friendly and funny. Asked us questions on how our vacation has been and that we have a safe drive home. For a tourist who goes to Dunkin Donuts quite often, this is the best service I've gotten. read more

The manager was sitting on his phone at the drive thru with his apple pods listening to music, I had to personally ask for his attention after asking if they had a menu he told me no there's no menu, they asked me what I wanted with a very arrogant voice, after being treated like a idiot by a Dunkin' Donuts employee I proceeded to leave an call an ask for the manager turns out he was the manger, shocking he's able to sit on his phone all day over the phone he told me why didn't I say that when I was there threatening to put his hands on me I'm completely shocked he could be a manager definitely need to check on you're management makes me want to never give Dunkin another dollar. read more

Took 30 minutes to get an iced latte. 4 people who ordered after us got their order first. The cashier who took our order just stood there and pretended not to notice. read more

The crew was very disorganized and the manager was extremely rude. She'd be better off in a position away from customers. I will never go back. read more

Contrary to the other reviews , I've always had a good experiences here. Friendly staff eager to please. I buy coffee here a few times a week with and without my family. We occasionally purchase the doughnuts and when we do they are great! Sorry to those who have had bad experiences. I always have a good one at this Dunkin read more

Word of advice if you want good customer service and your order made right go after 2pm to this dunkin. The night shift is the only shift that is respectful and pleasant. The day shift on the other hand are full of attitudes lack customer service and the wait oh the wait. read more