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    Dunkin'

    1.7 (31 reviews)
    InexpensiveDonuts, Coffee & Tea
    Closed 5:00 am - 7:00 pm

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    Bag full of dirty wadded up napkins to make the bag look full to hide the fact that half the order was missing.
    Roy W.

    AN ALL-TIME LOW AT THE DRIVE-THRU!!! I ordered on their mobile app, around dinner time. 2 sandwiches, 2 hash browns, 2 sides bacon, and a coffee. Got there (not busy) and they gave me just the coffee. "Where's the rest of my order?" I asked. "Sorry, but we threw away the ticket." So I showed them my receipt, still active on my phone. "Sorry, but we're out of croissants." "A bagel is fine." "Sorry, but we're out of bagels." "How about just toast?" (Blank stares). After a LONG wait, I was handed a bag that contained only HALF my order, but was absolutely stuffed with wadded up dirty napkins to make the bag look full (see picture). Seems they were hoping that I would just drive away without checking. While I've been shorted at the drive thru at other restaurants before, I've never seen a SCAM like that! Shame on you, Dunkin. Always check your order before driving away! Total time to get my order corrected? 36 minutes.

    Must be the new item on menu, skinny cream cheese bagel.... Apparently not the one we ordered.

    This is the worst Dunkin' Donuts experience ever. We had a big order of bagels, egg& cheese on croissants, hash browns. They said to walk into the store to order instead of drive through. Come home to see, the bagels with just a teaspoon of cream cheese on them. I have never seen such a bagel with cream cheese ever.... Why don't you have a look at it??? Previously on another occasion, we were looking at the menu at drive through. The lady was soo rude, she said she doesn't have all day and can't take the order. there were no other cars behind us nor anyone in the store. I had to go into the store with a week old and toddler to get her favorite bagel & hashbrowns. I have never come across such bad service. I assumed it was just that day, but apparently it's the norm at this Dunkin'.

    Pumpkin Pie donut, Strawberry frosted donut, raspberry coffee.  That's three servings of fruits & vegetables...right?
    Scott B.

    After my nightmarish experience at the Rainbow Motel the night before, I woke up, without showering, I rushed to this place to console my broken spirit; also to immediately write a review for the awful motel to ward anybody else away from repeating my mistake. After walking in, when the scent of donuts and coffee wafted into my brain, my fright began to wash away. The soft hue of colors in the place added to the pleasant erasure of the dreadful stay in the motel the evening before. Dunkin Donuts are absolutely wonderful. You can go in and simply ask for a cup of coffee. You can even ask for that cup of coffee using the standard language that everybody is taught as they are growing up. You don't need to learn a whole new stinkin-upity language in order to ask them for 'a cup of coffee'. "I'd like a large coffee' will get you a large cup of coffee. The largest cup they have. Just like that. I'd been to several Dunkin Donuts over the course of my vacation, and they were all really really great. This one was the most comforting. I ordered a large cup of raspberry coffee, with the standard cream and sugar. I also decided upon a pumpkin pie donut and a strawberry frosted donut. They were both out momentarily, I was handed a large cup of coffee, and bag. I retreated to a corner to work on my review. They've got a wi-fi bubble, so you can sit and work as long as you'd like. I was there for about an hour and a half hammering out my angry review for the offending hotel. People came in, and people went out. Each and every time the people were greeted with a smile and a warm hello each time. It's a nice place. Dunkin Donuts has expanded their menu over the past few years while I was away. Now in addition to their wonderfully delicious and freshly made donuts, they've now got breakfast sandwiches, wraps, and other assorted hot items to offer their customers. I stuck with the donuts, as they are wonderfully delicious. The pumpkin pie donut has a delicious pumpkin filling, and the strawberry frosted was light and fluffy and wonderful. I really wish I had Dunkin Donuts in my own state. After their magical examples of the donut, I have forsaken all other donuts. Unfortunately, I also now have to return to my habit of saying 'large-large' and pointing to the cup I want in order to get the large sized coffee I want. Bummer. Dunkin Donuts, I will miss thee.

    Standing outside at 9:50, with doors locked and employees waving at me. 9/11/16.

    It's listed as "Open until 11pm" both in Yelp and Google. I drove here for a late night coffee, only to find it closed! The window does say open until 10p, but how is that useful for anyone not directly standing in front and staring at the window? Be more responsible DD! Update, 6 months later, 9/11/16: I drive up at 9:50 pm for a cup of coffee and they've already locked the doors and cleared out all the donuts. It seems like no one is anywhere to be found. Perplexed I stand outside for few minutes, then grab my phone to take a picture of the POSTED times: open till 10pm daily. Finally a teller shows up and just shrugs at me like I'm an idiot, then refuses to acknowledge my existence. Absolutely ridiculous. The franchisee has to get his shit in order.

     the outside of a dunkin donuts shop

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    3 years ago

    This location BLOWS. Three orders in a row all inaccurate. Wrong drinks, forgetting items, entirely wrong order at the drive thru. Come on

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    Review Highlights - Dunkin'

    I have to do an update on this dunkins; they have been working hard to improve there customer service and have replaced a ton of there bad workers.

    Mentioned in 2 reviews

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