We had a need for extensive duct cleaning. Christopher was late due to an accident, but kept…read morecommunicating his status. Once at the site, he did a great job cleaning a very dirty series of ducts and explaining the issues faced to both me and the residents. Overall, a good experience and I would use this company again.

From the owner: Owner operated, I have over 100 references from contractors and home owner that can be reached…read moreupon request. Same day service.. more than reasonable prices. I'm 608 certified and OSHA trained my credits are posted on my profile. Complete HVAC system cleaning as well

Did a wonderful job of cleaning the air ducts and explaining everything. Reviewed with pictures…read more More expensive then other options, but as a person with bad allergies it was worth it.

Bravo to Dan and his crew. I just want to say we are so pleased with the service we got today from…read moreDan. Dan showed up this morning for service and he showed up promptly at 10am. He is very courteous and knowledgable. Real impressive with the care they took to perform a full Air Duct and AC Cleaning. He is also certified through NADCA. When you hire Capital Clean Air you won't be disappointed. I will recommend them to all my neighbors and anyone who need air duct cleaning. Keep up the good work.

Thank you so much to Cole and Aiden for their thorough work. I was happy to learn more about my…read morehome during their visit. Great prices and very responsive team. I 100% recommend Air Quality Concepts and I will be using their services in the future.

I was nervous about finding the right person to do this job because we have had bad experiences in…read morethe past and we have four children. Air quality is important to us. Charles, the owner, was recommended to me by our HVAC guy Tri South Mechanical, who are exceptional, and I was pretty confident these would be the right guys. I was told they are the best in the business. Charles got back to me right away. He gave me a super great deal, which included several services at a great price. When he explained their approach and what they do, I liked them best as compared to other companies. Some just use high pressure and no brush to clean out the ducts, for example. His guys were a tad bit early which is preferred to being late, and they called to let me know. They were very thorough, answered all of our questions, added bonus is that they were kind and in good spirits. They took the time to show me faulty boot connections in all of the lines in our entire upstairs. They let us know it would be in our best interest to fix bc air was escaping and unfiltered air was getting through. I asked them to clean my dryer vent out on the spot. He let me know that on the outside it looked new and may not need cleaning, but that the actual line may be old so he'd clean it just in case. If nothing came out he wouldn't charge me, and if it ended up being bad it would be a good thing he cleaned it. Well of course it was bad and it WAS a very good thing he cleaned it out... he ended up not charging me. I appreciate the honesty and the gesture! I gained some wisdom to help me take care of our system, which I always appreciate. They are definitely our go to guys and I will be recommending them to everyone.

Great experience... able to get an appt next day, tech (John) called ahead to let me know was…read morerunning late and gave me options to push it later in the day which was considerate. Was upfront on pricing and found the root cause quickly to re-establish power to thermostat.

Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

Arrived on time. Repaired unit in 20 minutes. Reasonable rate. Will use them again if needed. I am…read morequite picky about pretty much everything and I was very pleased. lol

Had an issue with the AC at my rental home and my normal AC company couldn't make it and my tenant…read morewas in 90 degree weather. I called Air Quality they sent someone out the next day and checked the system. Came in at the quote they said and they were easy to work with.

John was very responsive, on time and very professional. He explained how to do it and the tool he…read moreuses. Very reasonably priced too! I highly recommend this company.

I had no idea! After replacing the burner unit twice and the belt on our dryer, It never occurred…read moreto me that it may be the vent system until a coworker heard my story. She asked me when was the last time I cleaned the dryer vent with in the house. What?!? John taught me what to look for going forward. He was able to clean my unit out which was pretty extended of 33 feet, due to the way the house was constructed. John said that we made the top 10 list of the amount of lint and dog hair that came out of our system, over a 5 gallon bucket!!!!!!!; which consisted of Over 21 years of not knowing, the longest we have ever stayed in one house, many dogs, two kids and an active family life. John was professional, and personable. He provided more education on how often to clean, signs to look for if cleaning is needed sooner. He was very comfortable working while I watched. I'm looking forward to seeing John in two years and hopefully we will be off the Top Ten List with our new knowledge of what to do.