I am a new patient to Dupuis Dental. I needed to leave my previous dentist since they no longer accept my insurance. I am so glad I found them. The office is comfortable and gives off a positive vibe. The hygienist I had was gentle and explained things so I could understand them. The dentists I've had were sensitive to my needs. I will be referring friends and family members to Dupuis Dental. read more

I went to Dr. Dupuis to have my teeth cleaning and I needed them to put my fillings back in but the Lady dentist I believe is who she was scurried in my room looked at my x-rays, mumbled something and left never introduced herself never talk to me. What a horrible bedside manner. I get out to the front and they tell me that she said that I need two caps $450 apiece out of my pocket. I said all I want is my fillings replaced. They asked her about it and she said no she needs the caps, so needless to say I'm not getting the caps. I started to see Dr. Dupuis probably 35 years ago used to be located on Pelham Road. He was a great dentist. He did really good work and he never tried to get you to pay for anything you didn't need to have. He also had a great bedside manner, very friendly, very smiley which made you feel comfortable. At this point, I don't recommend Dupuis office anymore after my last experience. I had another experience a couple years back a male dentist came in and wanted me to have my wisdom teeth removed and I said why and he said well because you know they're crowding your mouth or whatever now at that point I was in my 50s every dentist I've ever been to in my life said that I had the smallest wisdom teeth they've ever seen they absolutely we're not crowding my mouth. I feel like he needed to pay his Lamborghini payment or something. to this day I still have my wisdom teeth and they do not bother Me. Dupuis office has become a place of greed all they wanna do is sell you things that you don't need to have done. They don't listen to the patient and the patients needs like I said the lady didn't even introduce herself to me. All I saw was her from the back. She had dark hair and had her hair in a braid, looked at the x-rays and ran back out of the room, so I guess after 35 years I'll be looking for a new dentist because this place has went downhill in a handbasket. read more

very nasty!!!!! I was told I had a cavity needed a fill in and I needed to reschedule due to being sick and they told me to go else because of needing to reschedule. UNPROFESSIONAL! read more

First of all, I love the care that I get when my family and I go in--WHEN we can get in. But it's beyond frustrating because when I make an appointment with myself and one or two of my children, every time I receive a call canceling one of the appointments. Every. Single. Time. Why is that? Why can't they cancel somebody who comes in alone rather than someone with two minor children? In addition when you try to call back, you get voicemail 100% of the time even during business hours. read more

They tell you one price then after you have no teeth they tell you it's another 10k. Then after you manage to pay in full they keep sending you bills. Got a bill. 9 months later after paying them 17k. Do yourself a favor and go elsewhere. They also charged my grandmother a no show fee because my grandfather died a day before his appointment. Wouldn't recommend to my worse enemy. read more

There lack of knowledge landed me in the hospital to clear the infection they told me I didn't have as a result of a procedure done there. Followed by iv antibiotics Months at home monitored by a home nurse. I told them something was wrong they responded I was fine. read more

Since I currently have a health issue causing me to be deaf I rely on using emails. I informed Dubuis Dental of the side effects of having too many CT scans and X-rays, and they took X-rays anyway. I was told I have TMJ and was referred to Michigan Head and Neck Institute. I expected them to review the X-rays taken, check to see what my insurance covered BEFORE the appointment, and get treatments. I informed them of the side effects I'm having but they took X-rays anyway. I was told I would have to make another appointment since they didn't know what my insurance covered. while waiting for the appointment they informed me I couldn't get two different treatments at the same appointment I would have to make another. Days later they sent me an email stating I could get both treatments. A few days later I was informed due to an electrical fire I was referred to an office farther away I sent Dupuis Dental the details and requested a referral . Not getting any responses I sent the email until they replied. This was in part their response, "We want you to stop sending the same email over and over again. We were capable of reading the email the first time. The staff is starting to get creeped out as they feel they are being intimidated and stalked by you" Their response was immature and unprofessional. I would have liked to give them a favorable rating had my dental issues resolved read more

I had a root canal done, temporary filling used instead of a crown to "save money until next years insurance renews". Temporary filling fell out 3 time before January. Had the post & temp crown put in, the crown fell out LESS THAN 3 hrs later. On top of it, I was charged DOUBLE what I "saved" back in August. 6 visits for ONE TOOTH, over charged,... DO NOT GO HERE FOR DENTAL WORK! read more

Every single time I've gone here, no work done, It always requires a second visit...they did a root canal once on a tooth that cracked 3 days later..waste of time...rescheduled me over and over.. Once went in for an abscessed tooth..when the main dentist/owner came in the room before even examining my tooth. Spoke to me so rudely as he went over his chart to tell me i've missed a couple of appointments. I tried to explain, NO these were rescheduled by your staff.. He wasn't having it. He berated me loudly with "This is not acceptable, I pay these people to be here everyday and when you don't show up it cost me money". I looked at the dental assistant and she just turned away. He said, I'm sorry, but that needed to be said. then proceeded to look at my tooth that was in EXCRUCIATING Pain... I've never been more upset at an appointment for HELP in my life...Will never return. read more

If you like "big assembly line dentistry" this is the place for you.Once they get your money,they could care less.They will under estimate your cost,start your procedure and then its too late........ A) My $1000.00 out of pocket cost was at first estimated to be about $800? B) Now that I have my dental appliance,and they have my money ,I can't get it to fit correctly.The Dentist makes it sound like it is easy to see him for quick adjustments,but the receptionists aren't that accommodating? C) On one of my appointments,I wasn't even seen by a dentist? Had two of my appointments,where the dentist told me the same thing,while performing the exact same procedure? D) This whole ordeal was supposed to include,all that a normal visit to the dentist would include,but they never even gave me a dental cleaning?? read more

TOO bad they don't value long time patients. Cancelled my appointments and rescheduled with errors then cancelled again when I had insurance just to want to reschedule when my insurance lapsed. Hung up on me when I stated they should clean my teeth for free because of their error. Lots of apologies but no resolution. Collected THOUSANDS and THOUSANDS from our family only to be treated horribly. RUN AWAY FROM THIS PLACE IF YOU KNOW WHATS GOOD FOR YOU. They do not care about your well being at all. Dr. Dupuis the fish rots from the head down. got one star because I had to. read more

I wish I could give zero stars! I ended up in the hospital for 6 days on intravenous antibiotics because of the root canal I had done by Dr. Aronoff! Avoid this place! read more

I've read mixed reviews for this place and I honestly don't know why there are any negative reviews. I only started going to this location because my insurance is through my work and I was assigned to Dupuis. My first impression was that the office is beautiful and the staff is so kind and helpful. I've been 3 times thus far and every experience has been good. I'm very surprised because I know there are some bad dentists out there and I was also scared going to begin with because I've went over a decade without dental care. Regardless, I am very happy with this place for a number of reasons. I've never waited long (I started going after covid hard started and everything re-opened). I feel like anyone leaving a negative review is just a KAREN. Also, you have to disregard any reviews older than so many years because there used to also be another office under this name at another location. I also find it funny people claim this place is a scam when they have turned down the idea of doing extra work on me. If they were just scammers then why is this the case? They don't do extra work that is unnecessary aka a scam. People on here are silly. I would also like to add I don't work here or know anything staff ‍ read more

1 star review is too high of a rating for this death chamber. My mother and I were treated terrible by a shorter, heavier set dark haired receptionist. Went in for 1 filling and then ended up doing 2, but that isn't the issue. The reason I went to the dentist was because I couldn't even bite down on a soft food on the left side of my mouth. When they were filling the first cavity, they found the 2nd one (the one causing all my pain). She told me while drilling after being numbed 3 times I might need a root canal??? but they're going to try this lining under a filling first??? I ended up at a WALK IN CLINIC, PRIMARY DOCTOR, talked to a receptionist at an ORAL SURGEON on extracting the tooth and finally the ER crying in unbearable pain even AFTER GOING BACK to that dentist to see what the problem was! They had their gum specialist look at it do another exam. No one thought to give me another X-ray until I went to an amazing dentist in Belleville, THE LAKES DENTAL () on St. Patty's Say. The OWNER at Dupuis was standing NEXT to me and acted like he wasn't even aware of the situation. Terrible business and ethics. They have costed my family so much money and pain. I have an X-ray from my new dentist of that filling over what needed to be a root canal. She caused me to have an abscessed tooth and pinched nerve bc the filling was pressed over my nerve. I couldn't take care of my 1 year old son and take Norcos for pain so I chose to only take Motrin and Amoxicillin from the abscessed tooth. I couldn't eat or drink for a week or longer! Not to mention this nasty infection I got in my mouth from them. I should call an attorney and sue them for pain and suffering alone! PLEASE DO NOT GO TO THIS DENTIST!!!! Save your time and money. It's not worth it! read more

This place is an insurance scam. If you call and make an appointment because a filling came out, when you go they will say "oh yeah a filling came out come back next week so we can fill it". So I say "um that's why I made this appointment to have the filling done because I knew it fell out". Then dentist says very rudely "How do I know what you need done till I see you?" Um I think I know when a filling comes out. I wasn't there to get a second opinion I was there to get it filled. They refuse to fill it even though that's what I specifically made the appointment for. You have to go twice for one thing, then of course they get to charge your insurance for 2 visits and also you for 2 co-pays. This place is a complete waste of time and money. And very shoddy work when they do fix anything. Their emergency line never calls you back. Needed a tooth smoothed out once and the woman dentist drilled so long I ended up needing a root cannel by the time she got done. The only dentist around that still uses metal for fillings. AVOID AT ALL COSTS. read more

I have been a patient of Dr. Aronoff, D.D.S. for several years. I first went to him when he was back at his old office on Wick Road. I am a little fearful of going to the dentist. However, Dr. Aronoff is so gentle when he performs a procedure. He puts all of my fears to rest. He is very caring and a truly nice person. I owe my healthy mouth and beautiful smile to him. I would recommend him to anyone that is a little fearful of going to the dentist. One appointment with him will put your mind at ease. read more

Just moved to Michigan from California. I hate finding new places when I move, but this was a great experience. The office is clean and modern and the staff it very professional. read more

I haven't been to the dentist in almost 10 years because of an awful experience I had. After breaking a few teeth I had no choice. My coworker and neighbor both go to Dupuis Dental and have suggested several times that I make an appointment there. I called them in the morning and they got me right in. Dr. Dupuis told me I needed to get the broken teeth pulled and a deep cleaning so I can get partials made. I panicked until he told me all the work could be done here in this office. Every specialist I need to see would be in the same office so I don't have to go all over town and deal with different people. I had the broken teeth pulled by his oral surgeon, the deep cleaning done by his gum specialist and the dentures made and I couldn't be happier. The staff was always helpful & patient with me. I wish I would have came 10 years ago! read more

I have been going here for 3 yrs now. The counter girl told me my insurance didn't cover my filling. So I charged it believing her due to the fact that I had a Medicare dental plan which I figured only covered cleanings. Upon getting my second filling, another lady told me I was liable for half!? It took me almost a year to get my money back. I waited and waited and finally got a check in the mail. HERE'S THE BEST PART. I get a toothache, I'm told to come in and get a referral for another dentist due to no one being there capable of pulling my tooth. This is a Friday morning! I get there and I'm told, there's a dentist that needs to see me. They get an office visit, x-ray out of my insurance and I'm told that a dentist capable of pulling will not be there til a week from the next Tuesday. I'm in pain!! At the counter, the girl calls my insurance company, and THEN finds out that I'm not covered for extractions! But, they got an office visit out of my insurance company. They would of gotten my $$ for an extraction IF SOMEONE WOULD OF BEEN THERE TO DO IT!! read more