I had a great experience at this Ganahl location. I was completely lost trying to find the…read morematerials I needed to rebuild my porch, but Remy went above and beyond to help me. He was knowledgeable, patient, and took the time to make sure I found everything I needed. Excellent customer service like this is hard to find. Thank you, Remy, for making the process so much easier!

My experience with the Corona sales people was very good..very helpful. We purchased redwood for a…read morebalcony and elected to pay to have the wood delivered. The delivery guy was exceptional (wish I remembered his name). We had several very heavy beams (6x6) and the delivery guy offered to help my son carry them back to the backyard.... very much appreciated. My low rating is because of the quality of the wood. The redwood had lots of splits in the wood (some of it was actually unusable), plus many knots. The quality was definitely not what I expected for this high-priced redwood. I wish I had been able to hand select the pieces, rather than just getting "whatever" the team who bundles the order selected. Definitely not the quality I would expect from Ganahl Lumber.

We only found our floors because the Corona Hardwood team went above and beyond! We went to dozens…read moreof flooring stores but none helped us like Corona Hardwood did. We toured their store front and showed them what we were looking for. They made sure to tell us to stay away from certain types of flooring since we have a dog. The team actually sent us DOZENS of samples until we found the perfect pick for the lighting in our home. Don't waste your time going anywhere else.

Great experience with Corona Hardwood. The Neoteric flooring was a perfect match for the modern…read morelook I wanted--high quality and looks fantastic installed. Clarisse was very helpful and responsive throughout the process, making everything smooth. I'm very happy with the result and would definitely come back for future projects. Highly recommend. -- Phillip B.

Company had what I needed material wise, but the return policy at this company is a little high…read more First I paid cash for material, so no issue on paying an extra fee for credit card processing. But I didn't use two rolls of base material. So upon returning 2 rolls worth $270 I was refunded minus 20%. That was a $60 charge for restocking. They drove up with a fork lift and I loaded it onto their forks and they drove it to their storage area. Not pleased, but what can I do. Just making sure others are aware before you buy here.

a very good company to work with.from the first phone call, bobby at the orange ca. store was…read morewonderful. i needed a ridiculously small order, but he took care of me anyway. 5 stars to beacon in orange, ca. and bobby! thank you. don

I've bought material from here throughout the years and can't believe they are not the same as they…read moreused to be. They recommended product for the roof job I was doing. They recommended the wrong material and 1 day later I went to exchange it and they charged me a restocking fee!! How absurd, they wouldn't even allow me to exchange for the correct materials. It cost me $60.00 for their mistake!! I asked the girl at the counter to just exchange without charging me the restocking fee and she refused to do it without charging me. I just took my business elsewhere. I guess they don't want my business and not concerned about keeping customers. Very disappointed!! I will never buy from them again! Instead I will go to Roofline where they have superb customer service and better prices!

Top notch service. The sales people were very helpful knowledgable. I came in looking for an old…read moretype of tile and they helped me identify it and find an almost exact match. They informed on which underlayment and fasteners to use. Also helped me stay in my budget.

10+ Years of Loyalty Dismissed Over Poor Customer Service and Lack of Integrity…read more I've been a consistent customer of Resource Building Materials for over 10 years, frequently purchasing materials for both residential and commercial projects. Unfortunately, my most recent experience was deeply disappointing and has made me reconsider ever doing business with them again. On June 4, 2025, I purchased epoxy/resin products totaling $1,821.00 for a paver protection project at my home. These products turned out to be incorrect for the job, a mistake made by the contractor I hired. Wanting to resolve the issue properly, I attempted to return the unused and sealed materials on July 1, 2025--only 27 days after purchase, well within a commonly accepted 30-day return window. I spoke with Alexis, and later her manager Diego, who both demonstrated a stunning lack of professionalism. Initially, I was told flat-out that no refunds are allowed, which was surprising considering my long-standing relationship with the company. I calmly asked them to review the disclosures printed on the bottom of the receipt, which clearly state that returns are subject to a 25% restocking fee--not a total denial of return. Once I presented the facts, they pivoted and claimed the return was being denied because the purchase was made "over 30 days ago"--again, not true. I challenged them using the original purchase date and receipt, proving that only 27 days had passed. At that point, their excuse changed again: Diego questioned how they could know if the product hadn't been left outside in the sun. I found this completely unacceptable and insulting. For the record, the product has been sitting untouched in my garage, easily visible, stacked in sealed 5-gallon aluminum buckets. I immediately recognized them as unused materials and attempted to return them before any legitimate window would expire. This felt like an intentional effort to avoid issuing a refund or store credit--completely dismissing my long history of business with them. Rather than owning up to a poorly handled situation, they chose to pass blame, make false assumptions, and contradict their own return policy. There was no accountability, no willingness to resolve the issue fairly, and no appreciation for a customer who's spent tens of thousands of dollars over the years. And for the record, I do not like to leave bad reviews whatsoever. In fact, you can check my Yelp account--I don't leave bad reviews at all. It takes a lot to push me to this point, and for me to take the time to write this, you have to piss me off at least 10 times more than normal. That's how bad it was dealing with Diego and Alexis at Resource Building Materials. To say I'm disappointed is an understatement. This is not how you treat a loyal client. If this is the new standard of customer service at Resource Building Materials, I can no longer recommend them--and will be taking my business elsewhere moving forward.

This is my go to for all the hardscaping needs. Sand, gravel, pebble, DG, rock and much much more!…read more It's a great place to go for inspiration for various projects going on from DIY to contractors.

Buyer Beware!! The…read morequality of their flooring is absolutely garbage. The first round of flooring we had issues with lifting, crackling, and glue residuestaining the floor. They agreed to replace it and now a simple dresser leaves indentations in the floor. It's luxury vinyl plank for heaven's sake! It's not like it's real hardwood flooring! Excuse after excuse from the rep, no responsibility taken for poor quality. Stay away!

I replaced my downstairs flooring with new flooring bought at Urban Surfaces. Close to 1500 square…read morefeet worth. I had to go through a contractor because they don't sell to the public. I have to replace a small section of a floor reducer. Maybe a 20 dollar piece of flooring. I called Urban Surfaces, but they won't sell to me because I am not a contractor. They provided me with a number and a name of an Urban Surfaces salesman in my area who I could go through to help me out. I have called him twice and he will not return my call. Beware of buying through a company that only deals with a contractor and does not disclose prices.