Very honest and professional. Representative came and…read moreevaluated the situation, made The proper recommendations and left. I will call when is optimal time to do the work

I had scheduled an appointment for Tuesday, May 19th at 5:00pm to have my AC checked and nobody…read moreshowed up. I left a message and no one returned my phone call. I am not happy with the way I was treated by this company.

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

"Be on guard" The company pursued me because I googled…read more"handyman". I booked a Monday and was told it was 99.00 to look, but credited back if you accept the quote. However, last minute on a Sunday, I received a call from a tech that he had one last opening as it was to snow Monday. It was not an emergency, just a broken toilet chain. I just could not reach the tiny piece left at the bottom or use, no rush, no leaks. I have two other bathrooms. Be ware, their $99 quote is NOT inclusive of PARTS!!! It would be $497.00 EXCLUDING his pick up of parts from Home Depot. NOT parts on the TRUCK as I was TOLD. (The booking was really via a call center). Then he had the nerve to say it was a SUNDAY EMERGENCY I never requested Sunday at all. It was my only day off to relax. Roto Rooter advertised 7 days per week and with snow coming on a Monday , I expected my Monday to be pushed to mid week not at 5 pm last minute for a Sunday. I disagreed rejected the high quote and his need to go Home Depot, his time and gas he whined about so I called my friend, as I felt bullied and intimidated because his voice and manner became louder and pushy. In addition, he did not remove dirty boots as I asked him to because my 18 stairs are carpeted in white. By this point it was almost 5 pm. My friend told him "she does not want a rebuilt toilet " which the tech said was all he would do. Raising his voice he began to yell once my friend ( a builder) said "she can buy a new toilet for that". This toilet was not the original-or OLD as he implied it was. The man blew up telling him "you're from Tennessee," prices are a lot less there. I just paid him the 99.00 to get rid of him while my friend was secretly still on speaker listening in. Finally, he left. I called my bank noting he had no date on the so called contract. It was left suspiciously blank. I was advised by my bank to stop payment and to call the police. What a mess. SINGLE WOMEN please AVOID, I fell into accepting a call, then rescheduled to a Sunday when I booked a Monday not from a local Roto Rooter at all . All because the company's name was familiar to me.

Called Rick's for a basic bathroom repair, they did a good job taking care of it. Turned out be a…read morenightmare afterwards. They discovered after the repair that We had a bigger problem to the point were the town had to be called to shut my water down in my house, not knowing if we were going to have water for hours or days Ricks went above and beyond to make sure that did not happen, what could have been a weekend nightmare Rick's turned into a miracle. Water back in my house within a couple of hours, GREAT RESPONSE TIME GREAT SERVICE CLIENT FOR LIFE!!!! THANK YOU NICK!!! HIGHLY RECOMMENDED!!!

I have used Rick's Plumbing twice and was satisfied with their service. I needed emergency help…read morerecently, and was treated rudely by their secretary. Was not the response I was expecting, I have now moved on to someone else.

Our house steam boiler in Hamden failed and we needed a new one. Our long time heating contractor…read morehad likely contributed to the boiler cracking by setting it incorrectly so I looked on Yelp and in addition to getting a quote from our current serviceman, asked several others for quotes. Ray quickly responded and not only offered a better price; but seemed to be very knowledgeable about our system. He came to our house and was able to get the old unit working temporarily at no charge and further impressed us with his knowledge. I felt we could trust him and ordered a new boiler from him and also a new gas hot water heater as it was near the end of its life. We put a deposit on the parts and when they arrived he and an assistant installed them. Their assembly work was excellent, he skillfully adjusted the new units and all is now working better than ever. We will use him going forward and highly reccomend him. TR

Ray met with us today. He explained the process and our options. Awaiting to receive written…read moreconfirmation of our options and several references.

I called Mike from MD Plumbing & Heating in regard to my leaking hot water heater. Mike called me…read moreback promptly and was able to fit me in his schedule to swing by and take a look at it. I found MD Plumbing & Heating online and saw all the positive reviews and decided to roll the dice and go with this Company. I have to honestly say I was not disappointed. Mike was able to fit me in & install a new hot water heater in a couple days at a very reasonable price. Mike was very knowledgeable and professional. I would definitely recommend Mike and his Company.

I spoke to a lot of different plumbers and Mike sounded the most knowledgeable and had the…read morecapabilities to do what would be necessary to fix our issue. We had a very shaky toilet that another plumber "fixed" 5 months prior. Mike got down to the bottom of the problem and gave me updates on what he was finding every step of the way. There were some major issues that needed to be fixed and Mike did not take any shortcuts, he was very transparent from start to finish. Our flange was rotted and Mike removed the broken flange put in a new flange set in concrete. He put in a new toilet and sealed it with silicone. We were charged $145 and hour + the price of supplies. It was worth every cent to know that everything was done properly this time around.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

Such incredible service and response time. Professional, courteous, personable, and efficient with…read moretime for a great price. Got 'em on speed dial moving forward. Thanks for saving our Thanksgiving, guys!

Best Plumbing & Heating Company in Fairfield County!!!! Scott and the crew have done multiple…read moreprojects at our house. Most recently they helped us remodel our master bathroom. Scott's design ideas and hard work helped us get the bathroom we always dreamed of!! He worked closely with my contractor without any issues. His guys were on time, professional, and did amazing work. I will only use Bria for any plumbing and heating projects!!

Great prices for the system, however customer service is non existent. Called last winter about…read morewater leaking from elbow leading to furnace when the heat is on. Made an appointment and he never showed up. Now I have a buckling sound when my Central Air shuts off. I sent a text and I will contact after December 6th. He never answered my text to acknowledge.

It was great working with Sean. He installed central air (last summer) and a new gas furnace (this…read moresummer) and they work great. He communicates with you regularly regarding progress and updates. At times you might have to wait for a part to come in but other than that all else went smoothly. His people are hard working and very helpful. He came to check out AC as promised to make sure it was in good working order. Great work at very reasonable prices. Thanks, Sean!

Prompt, professional, honest and friendly. Very satisfied with the service that I received. I…read morewouldn't hesitate to call them again.

Well....the 1st of the new year started out totally horrible. I went down in the cellar to wash…read moresheets and there was water. It seemed to be coming from the drain coming from the second-floor shower. I called and got Matt on the phone. What a pleasant person to deal with. He said he'd come right out and look at it which I was equally happy about. He looked and I told him the state that I was in economically. Him and his son Mike really worked for me. They did the job....cutting here....cutting there and replacing several pipes that were connected directly to the drain. They explained what they were doing so you know. I had freshly perked coffee (old school) on the stove waiting for them when they arrived, pumpkin spice glazed donuts, and bagels which they were very happy about. I gave Matt's son collectible records and books that had to do with sports and he was overjoyed. So...giving people valuable things and breaking bread with strangers....now new friends really affected the price....and you can't believe what a savings I was given. I was OVERJOYED. God blessed me today....and Matt and Mike from Master Plumbing & Drain Cleaning blessed me today. I couldn't be happier. My accurate rating for them is A++++++++++!!!!!!! That's 10 pluses. Y'all ROCK IT and you are TOTALLY AWESOME!!!! I will be telling my family and friends all about your services......THE BEST!!!!!!!!!