We are finally breathing clean air again. Thank you to Superior Building Services for the amazing…read moreservice. Our vents are clean, and we can truly feel the difference in our home. My child has allergies, and since the service, the air feels fresher and healthier. It has made such a positive impact on our family. Excellent customer service, professional work, and great communication from start to finish. We are very happy and highly recommend Superior Building Services.

I have had them come twice based on positive reviews. the first time for a broken fan in a air…read morehandler. they did the repair - a bit pricey but the result was good. I called them a couple of weeks ago for a different issue. The technician came out and said the compressor needed to be replaced. The estimate was for over $2k. As this was a relatively new unit, 2-3 years old, i thought that was an exorbitant price considering the parts, not the labor, were under warranty. i got a second opinion from a company a friend recommended. That diagnosis was totally different. NOT a compressor issue but a leak requiring a new condenser coil and compressor line. the cost including gas replacement was less than half the Panther estimate. I had the other company do the repair which resolved the problem. I let Panther know of the alternative diagnosis and the successful repair. I asked for a refund on the initial visit considering the erroneous diagnosis and estimate. I have yet to hear back. Was it a poor or lazy diagnosis or worse overcharging by Panther? I don't know but would not recommend based on this experience.

You know the feeling of being in a jam, you feel helpless/powerless, and your mental health is on a…read moresharp decline, so you call a friend hoping they can help you and the response is "Yeah, I can definitely help"? That's Carolina and the rest of the team at Panther AC. They're the ones who are going to do everything in their power to help you out and make everything okay. And oh, did they do just that. I learned of Panther AC while going through the absolute worst experience with a vendor in my entire life. I was looking through that company's reviews on another site and found a customer who had the same AC problem I did, scrolled through their other reviews, and found they called Panther AC who resolved their issue. Our situation was this: The coils of the exterior unit needed to be replaced on our 14-month-old AC unit but the piece was on backorder for 6-8 weeks (this was in May, but it was still pretty hot out). That other AC company came out every 3-4 DAYS to refill the freon in our unit because it was leaking and once it was depleted, the AC wouldn't cool our house anymore. During Summer in Miami? No, bro. We were going on vacation soon for a week and a half and needed a resolution because I did not trust that company to come by while we were out and get the job done. Plus, what if the freon ran out earlier than expected and our pets were just baking in a hot house until one of their techs came by for a refill? The company stopped taking our calls and I had no faith they'd help so I went hunting for a solution. Panther AC has now entered the chat. I asked my husband to call them and explain our situation. Carolina listened to the whole ordeal. Eventually, the 3 of us were talking through possible solutions (for starters: try to have them take over the open claim we had with Lennox, call their support to see if there was anything they could do, and see if they can find a vendor that had the part in stock). We struck out with Lennox support; Carolina couldn't find the coils from any of their vendors. We were then scheduled for a tech (Frank) to come out to inspect the whole unit and make sure the diagnosis from the other company was correct (thankfully, it was). That same Thursday, Carolina called us to discuss the results. I said I was willing to replace the whole unit, inside and out, and take the financial hit if that's what it took to resolve this soon since we had been in this situation for a month and counting. She was talking about having someone come out on Monday (I think it was the owner, who was on a flight back to Miami at the time) to look at the whole unit, get some more info, and look to install Tuesday (this part's a bit hazy so I might be wrong). We were scheduled to fly out Wednesday and I wanted a little more buffer time in case anything went wrong. I said I could get her the model numbers for both units and read them out to her to help expedite the process. Within minutes, she found a new exterior unit (newer model, too) that was compatible with our indoor unit (why couldn't the other company do that?!). Install was set for Monday. Frank and another tech (I forgot his name!) came by on time, swapped out the unit, and made sure everything was set before leaving and I've been freezing ever since. Our electricity bill actually went down by $30 the month after the install, too! I cannot express how glad I am to have come across this company. They brought my stress level from 130 down to -10. They're 100% honest and transparent with you, they're capable of empathy, willing to work with you to find solutions, and they don't try to upsell you on 10 additional services, nor do they overcharge you. And unlike other companies in Miami that used to be family-owned, when you call, you get someone local and not an outsourced support staff. I HIGHLY recommend Panther AC. They're scheduled to come out for additional work we wanted done and it's good to know that someone competent is coming to do the job and I don't have to babysit them and stress about it. Thank you all for stepping in and going above and beyond to save the day! I cannot thank you enough.

Was referred to FL AC GREEN because they do condo units. (Grove Isle)…read moreIshmael cleaned the ducts and discovered the coil was quite dirty, in spite of regular filter changes. I will be calling him to clean the coil because I was satisfied with his work and sensible pricing.

After a condo purchase last year, we had an inspection performed and the air conditioning unit was…read moredescribed as working but very dirty. The inspector suggested we get the ducts and the coils cleaned and serviced. I called several companies however no one seemed to work on water-cooled AC units. I was introduced to Ismael at Florida AC Green and he did work on air-cooled and water-cooled AC units. He came to the building, cleaned the ducts, cleaned the coils and serviced the unit. The air flowed better, the air quality improved and we were very pleased with the results. More recently (yesterday), our AC unit was blowing hot air and water began leaking. We were notified of the issue by building management and we immediately called Ismael at Florida AC Green. He came out, examined the AC unit and found a broken wire connection causing the relay to go bad. He replaced the parts and the air conditioner is working perfectly again! Great knowledge, great attention to detail and he even cleaned up after all of his work! I highly recommend them and will certainly use them again (although I hope it's not too soon!!)

Hired Opulent HVAC to repair my AC that was not cooling efficiently, the technician did an…read moreexcellent job on cleaning the dirty coils and added refrigerant at a very reasonable cost. My AC is now working efficiently, and as a result my electric bill is significantly lower than previous months.

Called around a lot of HVAC companies but none were willing to come out to my location. Not only…read morewere they quick for arrival but they only charge $85 for the diagnosis of my ac which the fee was dropped once I confirmed repairs with them. They also send out a tracking link so you can see where the technicians are when driving to you which left out the waiting game. Great communication & customer service!

What a nightmare it's been doing business with this company. They did a complete install in my moms…read moretownhouse for $9,000. We have had nothing but issues with it since they did the install. They promised a new thermostat..never happened. They also installed the drain pipe flowing back towards the unit so whenever it would drain it would trip the sensor causing the unit to turn off..they didn't fix that issue..but that was just the beginning terrible experience. They left the unit with no filter which we were unaware of for almost 2 months until we went to change it. You can see by the photo that you can't even get a filter in due to how the unit was installed with the location of the white pipe. The air handler isn't even secured in the closet it's just sitting there and if you touch it it moves around. We've had them schedule to come out 2 times and they've been no shows both times. No call/text..just didn't show up. We can't even get a call back from anyone at this point. They took our money and ran. Nothing but sloppy work, and poor customer service. We've filed a complaint with the better business bureau..not sure what else we can do to resolve this issue. 9k is a lot of money for this inadequate installation.

I have no words to express my satisfaction for Xelor's service. My mom's house stayed 10 days…read morewithout A/C after multiple sketchy technicians tried to just scam until I contacted Edel Estevez with Xelor. Edel is the honest technician we all need. They arrived to fix our A/C the same day few hours after I called. Actually, they arrived 30 minutes before the scheduled time. Clean work, honest, fast, communicative, fair rate, he explains all the details and answered all questions with professionalism and a smile. Is not easy to find professional people in Miami. 100% recommended and I'll absolutely work with them again and again. Thank you guys!

STAY AWAY. This company is unethical. Xelor Air and Heat took advantage of my 89 year old widowed…read moremother-in-law. Her AC system died in the middle of South Florida summer heat. As a long-time customer of Xelor, she trusted them to give her a fair price. Without seeking competitive bids or advice from her family, she agreed to pay $16,000 for a new system. Xelor installed a 4 ton, 16 seer, Lennox. I found out about this rip-off after the fact. Just to be sure, I consulted with three other companies. They all agreed that she was charged about twice the market rate for the system she purchased. I contacted the company's vice-president, who told me "that was the price she agreed to." I challenge Xelor to respond to this critique and argue that $16,000 was a fair price.