"She came in through the bathroom window" (Lennon and…read moreMcCartney) Our house renovations continue and a small upstairs bathroom is our newest target. After we interviewed a few contractors, we decided to switch to Action Carpet and Floor Covering. Now I know what you're thinking because there's nothing in their name to suggest they do full bathroom make-overs, but they sure do. Their Chief Estimator Kevin came to the house, asked us what we had in mind, took a bunch or measurements and in a few days e-mailed us with two options. We had a few back and forth e-mails, made some adjustments, went into the store to select subway tile for the shower walls and a mosaic tile for the shower floor, and in a few days we were all set with an agreed price and scope. On Day One the old vanity, sink, and medicine cabinet were demolished, the toilet was detached to be reset after the floor was replaced, the old shower door, shower ceramic tiles and drywall were removed, the new shower pan and base were replaced, and replacement of the new water resistant sheetrock on the shower walls began. We had three workers here most of the day and they were an all business, no-nonsense group, arriving promptly as promised. They removed all of the debris and left the workspace pretty clean. On Day Two the ceramic subway tile was installed on the shower walls and the ceramic mosaic tile was installed on the shower floor. Grouting for both should be tomorrow. On Day three, the tile was grouted, the shower ceiling light was installed, and installation of the bead board paneling on the walls began. Day Four was a big day!! The showerhead and water valve control were installed, new light bar, vanity and countertop were installed, the new vinyl plank flooring was installed, as were new window casings and floor heat vent. Day Five saw the new medicine cabinet and faucet installed, towel bar, and water lines connected. The existing toilet and TP holder were reinstalled. This pretty much finished the job, but there were some minor unresolved delays with the shower door and shower soap tray. It took a while to iron out those things and we did have some sales tax adjustments on things that were ordered but not included in the final job. We want to give a special shout out to Todd (the primary rebuilding contractor) and his assistant Tim. They were fantastic, meticulous in their craft, and a real pleasure to work with.

This was my first time dealing with Action Carpet of Simsbury. They were prompt & on-time with…read moreevery appointment. The estimate was in the ballpark for what I expected. The carpet was installed very well, as expected. For me, this was a "test run" for a couple of larger carpet or flooring projects, yet to come in the next year or two. Action Carpet will certainly have the inside track for my upcoming floor projects.

Been a few weeks since BHI installed my floors. Finding that there are several gaps along the wall…read morethat have gaps too wide or deep for the baseboards to cover. And after dealing with them on earlier issues, I don't even want to go back and bother with them. Just be aware and check their work carefully.

Had an awesome experience with BHI. Jeremy is great to work with, very professional and direct…read moreabout prices/quotes. His team came over and took out the bad carpet out of my home in a very short time. They even educated me on things about flooring and what I should do next. These guys are great to work with, highly recommend!

Josh and his team did an incredible job on our floors this past spring. He was responsive to…read morequestions and had an estimate ready for us at his visit out. Very professional, affordable and flexible. He told us the job would take four days...and it did! They do amazing work. We couldn't be happier.

We love our floors! Josh, Rick, and their team did a beautiful job, true artists! B & B Flooring…read moreinstalled new hardwood in our first floor (about 1000 sq ft) From start to finish they were professional, timely, flexible, and knowledgeable! They did the job in the timeframe predicted and even were able to include an addition we sprung on them last minute(upstairs hallway). They allowed us to source the wood ourselves. They refinished the stairs to match! They suggested these beautiful vents which were the same price as getting metal ones from home depot! We couldn't be happier! Highly recommend!

Miguel did an absolutely fantastic job with our very faded engineered hardwood refinishing project…read more Our project consisted of the dining room, living room, powder room, a small hallway, a small closet and a flight of stairs. He was extremely punctual every day, he was very meticulous, very professional and is a really nice guy. The floors and stairs look great and are ready to withstand many years. I highly recommend MJP Flooring for your hardwood refinishing project!

We hired MJP Flooring (Miguel) to install new tile in the kitchen and hallway and refinish hardwood…read morefloors in the bedrooms and living/dining room. The tile mechanic, Jose did a good job and was very accommodating and pleasant to work with. The floor refinishers were another story. Of the three workers he left on the job, one doing the edging continued working. The other worker listened to loud music, sat on the floor with a drink and loudly sang along with the radio and did a minimum amount of work. The drum sander was either inexperienced, untrained or careless because he started with a very coarse sandpaper but never moved to succeeding grits of finer sandpapers, which left deep scratch marks in the hardwood. As a retired CT licensed home inspector and licensed home improvement contractor, I felt qualified to evaluate this job. When I explained to Miguel why I wasn't happy with the job and asked him to re-sand the floor he refused and came back the next morning to add another coat of finish which did nothing to smooth out the scratches. When he returned the following day, I told him the floor was no better and again asked him to re-sand the floors which he again refused. I subsequently hired another floor refinisher who correctly re-sanded the floors and they came out beautiful. Two days later Miguel called me for a final payment. I told him I had fired him and hired another company to redo his job. He threatened to go into the house and rip out all the tile. I immediately called Meriden Police and explained what had happened and they called Miguel and told him if he entered the house he would be arrested, whereupon he left the property. In addition, Miguel left many bags of sawdust, tile and tile cement on the front lawn and in the house which he had promised to remove. I cannot recommend this company.

Global Garage Flooring was great. It took a few hours of work with two men…read more The quality was great. The value was what I expected. I would highly recommend. I spent $2655 for the entire project. Good value.

Our experience with Joe and Elvis has been superb. They were both very knowledgeable and helpful…read more Their rates were competitive and affordable. The offered everything we needed and more. They were accessible and guided us through the process. They were able to accommodate us when plans changed. Thank you, Global!!​

igned a contract for new kitchen cabinet doors and 3 custom larger cabinets February 23rd. Was…read morepromised various 2-3 and 5-6 week deadlines. Everything (and I mean every single piece) took 9 weeks to arrive and was ALL incorrect dimensions. Staff does not reply to phone calls or emails for at least a week at a time. It is June and I still do not have anything I ordered or anyone who will talk to me about where it even is. Not sure I will ever receive them at this point.

I am so glad I found Heartwood. They recently did a cabinet refacing job for us and it turned out…read morebeautiful! I feel like I'm in someone else's house. The job was done as promised, quickly and at a good price. What also impressed me is the way they cleaned up after themselves. Everyone we came in contact with was very professional and very polite. I would highly recommend them to anyone. Helen Byars - Waterbury, CT

Hired to install LVP flooring, they snapped a pipe in our dining room and left instead of shutting…read morethe water off or calling us. caused hundreds of thousands of dollars in damage and their insurance is uncooperative. We have lost tens of thousands of dollars and are still displaced from our home almost two years later. Business owner promised a call back with a solution and never called back.

Absolute professionals. The Michelangelo of home improvement. Eddie and his team provided the…read morefinishing touches on my new high end custom kitchen. Staining and refinishing floors and an entire wall of 70sq ft of tile. We had a major issue : matching the new wood floors' stain to the existing 100 year old floors. Eddie came out for a 1 hour consultation, and not only had techniques and products to help encourage the high and low lights of the new wood grain to match the existing floors, but also knew the finishing products to encourage the aged patina. After our professional home kitchen build firm couldn't find a flooring specialist in their expansive network who were even willing to try to meet our needs, I found Elite flooring by chance. Eddie and his team scored a home run with accuracy, professionalism, precision, and work ethic. His team completed the job under budget and ahead of schedule. Not one inch of our custom cabinets or appliances were damaged, and the clean up was impressive. The tile backsplash again was a precise job, and he finished it ahead of schedule and under budget. Three guys, one day, left my home all day and would even trust these guys to babysit! I will be having Elite flooring back to refinish the floors in rest of my house, and to do bathrooms. Katie, who mans the Murphy Rd showroom is spot on accurate and helpful, and the entire process was a dream. If only they did more than floors and tiles!!

The work was done professionally and at a reasonable price. Our floors were dipping creaky and…read moresplintering. The carpet we ordered was backordered and they worked with the vendor who upgraded at no cost to get it in on time. The beautiful new carpets have completely changed our rooms and upgraded them to quiet cozy and kid friendly havens. So impressed with the results! Definitely recommend!

This is a family owned and operated business that was recommended to us by members of our family…read more We are having them install flooring, including carpet and special vinyl flooring for our kitchen and bathrooms. The owners are personally involved and have years of experience. They know what they are talking about when it comes to selection of product. The father and son team are installers Who are friendly and show genuine care and concern for our needs and wants. They are quick to answer questions and have done an amazingly fantastic job of getting our project completed. Thank you to Beth, Mark and Mark Junior for your good work. Thank you also for your genuine interest in getting our project completed on time and with exceptional quality product and work. We highly recommend Gagnon's Carpet.