When I needed my bathroom demoed, the Philly Trashman came to my rescue. The team was professional…read moreand definitely a great value for the job. The job was finished faster than estimated, which brought me closer to my dream bathroom. Definitely a fan of their service.

I really wanted for this to work out. Initially the man I spoke with was quick to answer my…read morequestions and provide information. We scheduled an appointment for him to see our property and provide an estimate. He never showed and didn't respond when I reached out to follow up.

Got a good priced quote compared to competitors. They did great work on cleaning my office -…read moreespecially cleaning the carpets. Thanks, Andrew!

GHOSTED! We run a small school in Chester County. After…read morereceiving an unsolicited mailing from the firm, we contacted HSH to do a 'deep clean' on our cafeteria. When the time came to lock in on a schedule they ghosted us. Several unreturned phone calls and even filled out a 'contact us' form on their website. :-( We had to resort to another firm to get things done in time to open. Would have liked to work with them based on other reviews but never had the opportunity to do so.

I discovered Ian & Rich, the owners, maybe 6 or 7 years ago---they were the only company out there…read more(that I knew of) who were thinking enviro-friendly in their cleaning business. I liked how they were talking about protecting the health of their staff...somehow this issue doesn't make the news but the exposure risks for maintenance workers is really serious and Clenz was way ahead of the curve on this. So I was already pretty much sold. OK, I admit, I'm particular---I want all the "seams" detailed (like where the baseboard meets the walls), the light switch plates (where grimy hands leave marks) gleaming, walls washed (yep, walls washed---but in my defense, I pay for everything I ask for!!!) Anyway, Clenz was TOTALLY accommodating---totally flexible to suit my schedule...great price...super high quality work. Marvin, David...all of the guys take their work seriously, which is a pleasure to see. Having help with cleaning is awesome and coming home to a sparkly place is THERAPEUTIC! Totally recommend my guys (and they do junk removal too! And they're green about it as well---recycle what they can and donate the usable items and furnishings to Good Will and neighbors who need them).

I got a 2 hour cleaning session from one of those daily deal sites. The people who came in on…read moreFriday were very nice, but I'd be lying if I said I was impressed with their work. For starters, the 2 of them spent the entire first hour in my kitchen, which is incredibly small. As a result, it felt like they rushed through the rest of my apartment. When they left I looked, and at a glance it looks like they did great work. However it soon became apparent that they didn't move the furniture when cleaning the floors, dusted around things, and really just kind of half-assed it. It was nice to have someone else do the cleaning, but I thought I was getting a my place professionally cleaned. I'm not thrilled to have paid for a job that I could have easily done myself.

I had Alexa cleaning service for the first time today and left very impressed !!…read moreMy kitchen looks shiny and new and the floors finally clean of all pet hair and dust. The whole team was very friendly and hard working.

Appointment 1- on time. Appointment 2- slightly late…read more Appointment 3- very late. Appointment 4- did not even show up. If you don't have any sense of time, this is the cleaning company for you.

I would not recommend this company to my worst enemy. They ruined what was supposed to be an…read moreexciting moving experience, as we purchased our first home, but turned it into a nightmare. We booked with them to clean on a Saturday afternoon and explained to Jason Alexander that we had booked a uhaul to move later that day so we would need a team of people, not just one person. He reassured us that for the $240 deep clean it would be 3 people and since our house was empty it shouldn't take long. Since we were moving from Philly to NJ I asked if I could leave the door unlocked since the house was empty and we were moving that day with a small child. He said no I needed to be there to do a walk through the house with the cleaning team. I arranged for a sitter for my son as noon is is nap time and headed to NJ to let the cleaners in. To my surprise they were a no show. I waited about 20 min then called Jason Alexander who sounded like he just woke up from a nap. I explained I had driven to NJ to let the cleaners in and he said something along the lines of oh, yeah my bad, they called out. I immediately started panicking as the house was dirty and we needed it cleaned as we were moving in that day, which he knew. He was very nonchalant about people not wanting to work and it's hard running a business when people don't want to work. Well that doesn't explain why he didn't call me so I could make arrangements with proper notice about people calling out. I shouldn't have to call him after our scheduled appointment that he already took a deposit for $160.00, to have him tell me then. Not to mention his tune completely changed from over eager and singing praises about his cleaning company when we booked, to "the best he can do is rebook us or give us $15 off. Which is ironic bc his website charges $50.00 if you are late for your appointment and you have to reschedule. I had to literally beg him over the phone to find someone to clean our house because all of our furniture was getting moved in later that day. He kept saying how times are hard, people don't want to work, it's hard to run a business, it was a joke. And our backs were against the wall as he had our deposit already and it was now way past our appointment time with no one to clean our house. He finally found ONE person. Who they did a great job, that is why he is getting one star. She did 5 star work however, we were moving in while she was there as it was one person not a team of cleaners like he promised. So wet floors were being walked on as furniture was being moved into the house. She was cleaning while we were moving stuff in because that's the only choice we had. I wish I never went with this company. Or that they had the common decency to make me aware of the fact his team called out. AVOiD AT ALL COSTS!!!

I used their services for a move out situation. Jason was very accommodating and able to schedule…read moreme on short notice. The work was professional and high quality. I would recommend them again. Thank you.

Brian was responsive and easy to schedule with. He showed up promptly (despite the early 7:45a…read morestart) and worked efficiently. He was conscientious about avoiding bumping the walls and floors as he moved out a very heavy, old TV and record player cabinet. Pleasure to do business with Brian. Very happy with his work.

Brian is now the only guy I will call when I need any junk removed. I had torn up a part of lawn…read moreand filled about nine bags with dirt (they were pretty heavy and I felt bad putting all of it out for the trash men). I also made a pile of tree branches and patio walkway stones that I wanted gone as well. I came Yelp to find someone who could remove all this junk as soon as possible. Brian got right back to me and asked if I could send him pictures. He quoted me a really fair price and said he could be over the next morning to do the job. I didn't even have to be home when he was there! All I had to do was leave a check in the mailbox for him. Seriously too easy and hassle-free. Call Brian for junk removal.

Adding to my original review as we did end up moving forward and redoing our master bath with PCO,…read moreand they did an amazing job again. So happy with the how it turned out (the before and after is pretty drastic) and could not recommend this team more! Courteous, clean, easy to work with and great results!

Used PCO to remove furniture and accumulated house clutter prior to a move from West Chester. Mike…read moreand his crew were extremely efficient in clearing out the house. Highly recommend.

Living in Philly for 5 years, I wouldn't trust ANY other company. Carlos is professional and…read morereadily available for any and all concerns. I am forever grateful for their services. Well worth it. BEST cleaning service company in Philadelphia! Hands Down!!!!

I cannot say enough good things about Personal Castles. We use them for our property management…read morebusiness and have always had a wonderful experience, so I decided to take the jump and contact them for a personal job. I gave Carlos a call and he got back to me right away, we talked throughout the process, and he gave me a great quote. The actual cost ended up being very close to the estimate. I knew it would be more once they saw the house itself, but it was still super reasonable and fair considering the amount of work that they did and the time it took. I am absolutely blown away by the service we received. We hired them to clean our dusty old 3-bedroom South Philly rowhome before we moved out so that our landlord wouldn't hit us too hard with our security deposit. They went above and made the house look spectacular. It is absolutely stunning, it actually makes me wish I had signed a renewal to live there for another year. When they showed up, we hadn't fully moved out and we needed to clear out more space for them. They were incredibly flexible and understanding, told us what we needed to move, and came back two hours later. They could have just left us, and I would not have blamed them. When they got back they did the deepest clean I've ever seen. The kitchen, bathroom, living area, and all three bedrooms were sparkling. They got inside the cabinets and stove, and made the fridge look brand new. They swept and mopped the floors and cleaned every baseboard in every single room. They dusted the ceiling fans and took great care with their attention to detail. They caught every crevice and corner, not a speck of dust was left behind. I walked in the house after the cleaning and immediately had to email Carlos, absolutely gushing about the job they did. They also accept many different payment options, so I was glad to be able to opt for Venmo. It is so convenient! The cleaners at Personal Castles are absolute heroes, and I think our landlord is going to be very happy and surprised. The house is completely move-in ready. You will be doing yourself a huge favor by giving them a call, whether you're a landlord, tenant, or homeowner.