This Dutch Bros definitely didn't have the usual upbeat, happy-to-help energy the company is known for. Don't expect the super friendly "what can we recommend for you?" vibe here. Had to repeat my order a couple times before it stuck -- but hey, maybe I interrupted the drive-thru football game the broistas had going on. I ordered my usual iced Americano and it was honestly disappointing. The coffee tasted bitter and the flavor fell flat. First time I've had a coffee from Dutch Bros that missed the mark this much. On the other hand, the green tea was actually really good. Flavors were balanced perfectly and it definitely saved the visit. The line moved fast and both drinks were nice and cold, so points for speed and consistency there. read more

Dutch Bros Coffee - Signage - Juice Bars & Smoothies Near Me - Bernalillo, New Mexico

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Fast service, nice and knowledgeable employees. Great drinks at a good price with enough options for everyone.

I stopped by to grab a drink for a friend. I don't drink much coffee because I need sugar free and usually places only have vanilla. I ordered for my friend and got into a conversation with a young man named Joseph (I hope that's his name because brain fog...) and shared so much information about all their sugar free items! omg he was so nice and so so informative. he suggested a sugar free drink called the cookie....listen here! hands down one of the best coffee drinks I ever had!!! honestly probably THE best coffee drink I've ever had. the line moved quick and they were so busy. they allowed me to taste my coffee before pulling off, I apologized for taking so long with all my questions and they were just absolutely welcoming and told me no problem because they just walk the drinks out behind me. the open air area is clean and spacious. The young ladies working were also very nice. I live in Souther California and will be searching out Dutch Bros when I get home because of the level of care and service from this store! read more

Dutch Bros Coffee - sugar free cookie - Juice Bars & Smoothies Near Me - Bernalillo, New Mexico

The only thing i ever have gotten and get on a regular basis is the Caramel Pumpkin Brûlée freeze, and it is perfectly made every single time! Delicious and sweet! Service is always 5 stars here, and they keep the outside seating area clean and smelling good! 10/10 would recommend! read more

They should really keep track of cars that were there before others. Waited 30 minutes in line. So crazy

New mini figurine mystery drop at Dutch! Super excited so we Ordered our drinks(3), waited in line like everyone else and the the girl working the line taking orders did not give us a mini figurine. Clearly saw her give some to the cars in front of us and then the last couple cars behind us but not us. Okay no biggie maybe I'll ask at the window if we could have a figurine since we paid and waited like everyone else, but was then told we can't have any because we did not pay with cash. Super confused and didn't know that was a thing but okay and girl working the window told us to just get back in line but why wait when we already waited? Lol. Honestly, I've been going to this Dutch for a while and never had any bad experiences but with this experience probably wouldn't recommend anymore. :) read more

I know they are a chain but I think they have higher-quality drinks than Starbucks and they are so friendly. You have to go there to order and they chat with you about your day or the weather or something else that they noticed about you. They take the time to notice you, which is nice. Also, they are fast which is great when you are trying to get to work. Plus, fun music is usually pumping through the drive-thru speakers. read more

During my walk today I stopped here to buy a drink. I know the employees saw me waiting at the walk-up window, and there was no line at the drive-thru, but they still just ignored me. This is the second time I've been refused service at the window here just based on my appearance. I complained by telephone to Dutch Bros and was able to get my $30 in credit from their app refunded, but they did nothing to address this service issue. I guess I won't come back here again. They don't want my business. read more

Dutch Bros Coffee - No service at the window here. - Juice Bars & Smoothies Near Me - Bernalillo, New Mexico

The bat drink I have ever had in my life Service the best Ambiance Thx guys I come back soon read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Bernalillo, New Mexico

Ok, so I have stopped twice in the morning, and with my luck, get the same rude girl! I asked for a sugar-free golden eagle (drink that is all over tic tok). I asked for extra sugar free Carmel on the cup she got so mad she got the Carmel and poured about 2 inches at the bottom of the cup. Just to prove here is the . I was so grossed out I didn't drink it. I will never return. No other dutch bros has ever done this. I think she is a boss she was snapping at the other workers as well. read more

Dutch Bros Coffee - Proof of what she did! - Juice Bars & Smoothies Near Me - Bernalillo, New Mexico

DB's has quickly become one of my favorite stops - morning, noon or night! Every single member of their crew is happy and friendly and helpful and although the line can get long, it goes pretty quickly. I love that they have a drink to match my every mood - a hot latte, an iced coffee with soft top, a dreamcicle freeze, a coconut tea... goodness - SO. MANY. CHOICES! This particular location is a little tricky to get to if you're heading north so just keep your eyes peeled. Oh! And don't forget to sign up for your DB Pass app, you can earn FREE coffee treats! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Bernalillo, New Mexico

This place is great! I always get treated with such love and respect. I also heard nothing but the best from the people that suggested this place and location. - the drinks are all great (so far). I'm a huge fan of the rebels. - the staff is great and are always down to actually give you a recommendation. Love this place 10/10 read more

Snotty kids running this location. They will screw up your drink intentionally, if they have to remake it. No friendly service here. Diabetic people beware. They will use regular syrups instead of sugar free. Avoid this location read more

Almost never a line, the folks at the window are really good about reading the room on how much small talk to make, and have given super good "hey, I typically like x, any other suggestions on drinks I should try" (which actually introduced me to the bah-nay-nay mocha, so good!), and the staff is always super nice. read more

Coffee is always good. I ordered a hot grasshopper mocha, it came out hot and in a timely manner. After spending several days in Albuquerque taking some classes and testing, I needed a little liquid motivation for the two hour ride home. read more

The young lady with the ribbon on her ponytail was kinda rude:/ I've heard that Dutch bro employees are usually full of energy & very nice but when I experienced for my self it wasn't all that great. This was my first time at Dutch bros & ordered quite a few drinks but when I asked which one had red Bull shots she then told me "idk I didn't make them" & that was rude she could've worded it totally differently like "one sec, let me check!" My overall experience here was not that great. My drink was good but the customer service was off the wall really read more

1st and last time ever coming to Dutch Bros! We told the young lady in the drive thru that we had never been here before and she said okay you can look at the menu and order at the window and walked away. We waited in line over 15 minutes, never made it to the window when the same young lady came back and said are you ready to order.....I said no, I haven't seen the menu yet. She says "the menu is online". I TOLD HER I'VE NEVER BEEN HERE BEFORE! How would I know that??? Anyway she again walked away so we pulled out of line and went across the street to BADASS COFFEE who is always nice! Priced right! And tasted great! GO THERE instead! read more

The service is always good. but THIS location specifically does not know how to make drinks. I have been to dutch bros many times, in many different places. And this is the ONLY location that doesn't know how to make any of the drinks. Every single time I stop here, they make the drink wrong every time. I order it the exact same way at every other location, this is the ONLY one who has never ever made it correctly. They tell me that's how it's supposed to taste but it's very clearly wrong. Dutch Bros, this location is dragging your name through the dirt. They need to learn to make the drinks correctly. read more

We live out of state, my family and I were traveling back home to ATX. We were there early that morning and the baristas were FANTASTIC. They had some country music going, ALSO I needed a fork and the girls were super to to find me one. Would definitely be back to visit this location! read more

Rude! Rude! Rude! Asked the girl at the window for a drink stopper, after she shoved my drink in my face, she proceeded to tell me to get my drink and that she'd hand me a drink stopper so I could do it myself. I didn't mind doing it myself but the rudeness, I could have done without. Totally uncalled for. read more

The lady in the window today shoved the drink in my face I asked for her to put the stopper and she told me to take the drink so she can get me what I need so I can do it rudest at it finest read more

Really like their coffee but they're so inconsistent! One day it's great , the next it's weak and lacks flavor. I get the same coffee and size everytime so it's easy to compare. Hope they teach the baristas how to be consistent. Their customer service is awesome! read more