I get it. When a business is busy and there is a long line of customers, the staff can get stressed and tunnel vision. However, they still should have helped me. Many months ago, I was on my way to this location and tried ordering through the app. There was an issue though.When I got there, I hoped they could provide me with a phone # or some idea of how to go about getting a fix. I thought I was being nice, but I was treated like I didn't matter AT ALL. Rude. Not only did I have a bad experience at this particular location, but the company as a whole ended up disappointing me. The issue took weeks to resolve because getting help was so tricky and difficult. The people who work at coffee places like these aren't necessarily aiming to spend their lives there, so I understand if they aren't going to bend over backwards for every little thing. I do expect a certain level of management to be present though, and the employee who didn't know anything other than how to serve a drink could have referred me to someone who knew more. read more

I love how close this Dutchbros is to my house! Everyone here is amazing and I love how they remember me and my drink! Even if I do order ahead they are always ready and provide excellent service and my coffee always tastes bomb every time! read more

Rude staff, I ordered a strawberry horchata chai and the guy making the drink said "who orders a strawberry horchata chai? Who orders this" I am not sure if he knew I heard. Not the first time I've had a terrible experience at this specific Dutch read more

Love the blended marmalade rebel! The ratio of drink to syrup is different every time but it's still good!

Got 2 medium drinks lol . I've melted abit an filled up a little more sh** was like almost a quarter gone lol bs scam. read more

Dutch Bros Coffee - Medium drink . - Coffee & Tea Near Me - Portland, Oregon

The Dutch Brothers on 174th and division has runners. OK I get that makes sense most of the time today. There's a guy in front of me with a bunch of kids in the car so I go around to get my one small cup of coffee and I was denied because they said I took cuts. Are you kidding me by that person behind me moved forward I could've already had a cup paid for and moved on and they denied making me a cup of coffee, two different people came up. Worst customer service I've ever seen the runners. Make sense when they make sense today. It did not make sense for me to wait behind a guy with a crap load of kids in the car. Maybe he has kids you know what I'm talking about. read more

Don't go to this location , got a medium Oceanwater rebel with light ice and it's missing almost half of the rebel . Also got a medium Candy Cane Cold Brew with light ice and it's completely missing the Candy Cane part so it's just a basic cold brew . I asked the blonde girl why is it missing so much and she said "it's because you asked for light ice" but I always go to this location and get light iced drinks and this is the first time it's not filled to the correct size of the drink . Inconsistent tisk tisk read more

Dutch Bros Coffee - Coffee & Tea Near Me - Portland, Oregon

Spectacular, never have disappointed me once. Will come back, again and the week after that and repeat.

9/16/24 ~1830 'Capri' was very rude to me. Asking me to leave after I complained about my visit, she then lied to her lead and said that she didn't ask me anything and I informed her that she had asked me and I answered with the truth about my visit and I was not happy. She tried to argue with me and say that this was an aberration but this is the umpteenth time I have not received my promotion item. I am a regular customer and have spent thousands of dollars a year in your store and yet I can't get the promotion item. I've complained to your corporate office and they are ambivalent. I've complained to the store and nothing changes. On top of that her bold face lie and rude attitude towards one of your regular customers is appalling. I'm known as a regular in at least 3 different locations and have considered many of your workers as a friend. The shift lead was a person who knew me and was very helpful but I still felt the need to share how angry I am about how rude she was. I don't care if your workers ask me what is going on in my life. In fact I consider it rude but I get that they are trying to be personable and so I play along. But don't ask me and then tell me I need to leave because your employee is unconcerned with solving my problem or uncaring about my situation. You need to address this worker and you need to let me know if I have to be finding someone else to take my money. Cory grasshopper freeze chocolate drizzle everywhere read more

We took our 4 month old pocket bully named Bellamy for his first pup cup and the staff loved him! The Dutch staff who greeted us made sure that his first experience was special and added a few more treats. Customer service was amazing. We will definitely be coming back!! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Portland, Oregon

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I didn't understand the hype before and I came out of the drive thru still not understanding the hype. I ordered the Vanilla Bean Freeze less sweet and it came out okay. Actually after a while I feel like it gave me a headache bc it was still too sweet for my liking. My cousin ordered the iced coffee and it literally tastes like a tall iced up of breve wish a splash of coffee. My friend ordered a strawberry banana smoothie and everhthing tasted like it came out of syrup bottle. Especially the banana syrup. One extra star because the customer service was excellent but the drinks were just not at all my cup of teas. read more

Dutch Bros Coffee - Strawberry banana smoothie - Coffee & Tea Near Me - Portland, Oregon

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Our first time at the legendary Dutch Bros. and it couldn't have gone better. My wife and I were on a road trip and made it a point to visit Dutch Bros., after hearing so much about it from our non-Southern-California friends. For coffee drink lovers, this is your spot. Now, let's be clear: this is all about coffee drinks, not just straight-up coffee. It seemed like everything on the menu was a flavored coffee drink or tea, so you're going to run into a lot of sugar, sweeteners, flavor shots, etc. In other words, you're not coming here for a quick cup of black coffee. Honestly, I've had better coffee elsewhere, BUT I'm giving Dutch Bros. five stars because of the service. For our first visit, the servers couldn't have been more friendly. When we told them we were Southern Californians stopping for the first time, they kindly explained their menu and made a few recommendations. After we received our drinks, they comped them AND gave us free stickers! It was an unexpected and much-appreciated treat as we continued our road trip. We ended up stopping at a few other Dutch Bros. on our way up north and always received the same high quality service. While I'm not sure Dutch Bros. would be my regular stop if I were a local, the top-notch service was perfect for a long road trip. Highly recommended if you're doing the same. read more

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I like Dutch brothers a lot but the employees have to be careful and not mix up milks. I went there today and got an iced drink with oat milk (I'm lactose intolerant.) I think I was given regular milk because I've been super sick ever since. It's a bummer because it's going to take me a couple days to recover. read more

Best service and coffee in town!! This is my favorite hub they know my drink it's ready before I order and the best attitudes for employees ever they make it a pleasurable experience. I wish they could train other hubs on how to make the drinks correct or how to slow down and listen. Thanks guys,and gals you rock!!!!!! Thank you!!!! Stephanie and Emmett read more

Dutch Bros Coffee - Coffee & Tea Near Me - Portland, Oregon

Friendly staff and tasty drinks but the drive-thru and parking is awful. Once you pull in there's no Getting out of the drive through and when the lines backed up it blocks the only parking in, so you get stuck in here badly. So be prepared to wait- during peak times there's often 6+ cars waiting. They try to get the drinks out quickly but it can be quite a wait read more

Very impressive the service here, the girls here were very friendly and made our drinks perfect. Plus they were fairly fast. next time we are in the Portland,OR area we'll most likely be back to get our drinks, if your in the area and craving coffee or a smoothie I would certainly recommend this place. read more

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If I were still in high school I would totally think the girls that work at this DB were the coolest girls in the world and I would wish to be like them. Coincidentally, years after high school I served some solid time as a barista in a few locations and it tended to suck schwitty balls. Henceforth I have a special spot for coffee slingers in my heart. I try to give sweet face and I tip a dollar. My previous Dutch Bros review speaks to my faves. Recently it's a soy hazelnut latte. I have the frequent buyer card. The girls are very nice, kinda sporty spice, crazy spice. Fairly quick the service, and the coffee is always reliably good. One star off for the locked-in drive through.. there is no escaping if you say, "Fuck this" to the line. read more

The girls that work here in the morning are so freaking adorable and nice! And I've only been there about 3 times but already they've memorized my order! I pulled up to the window this morning and happy, smiling Adorable Barista #1 points to me and says "large iced coffee right?" I've never had this happen to me at another coffee shop, even ones I've been to a hundred times. Then happy, smiling Adorable Barista #2 delivers the drink in record time with a kind thank you. Damn, girls. Take pride in knowing that you're among the kindest, best baristas in this town. I'd one million times rather get coffee from the two of you in the morning than anywhere else in this city. And in terms of the drink itself. Tastes better than Starbucks and costs $1 less. If I could give the service at this Dutch Brothers ten stars I would. read more

This is one of the friendliest Dutch Bros locations and one of my favorites. My go to drink is an iced kicker with an extra shot. This place is always consistent in making my drink. Other places I have been to vary.. sometimes it stronger and delicious, other times it tastes like they forgot my extra shot. This place has not done that and I appreciate it! My only gripe is when leaving the drive thru, make sure you creep and look both ways. I've had pedestrians or bikers appear from the sides and you wanna make sure not to hit them... read more

Shout out to Tyler for the hospitality and hooking my wife up with her birthday drank! We had the Flapjack and Banana Bread, both were great! There's a HUGE menu online, I recommend coming prepared with a couple options. We got lucky and had 1 car behind us while we were chatting it up. read more

I don't drink much Dutch bros cause I'm more of a Starbucks girl, but I always take my kids here and decided to stop by with a friend after lunch (food coma) and ordered the Dutch freeze, it was great! Not too sweet, The service is always great and the employees are always so chipper! read more

This Dutch is incredibly disrespectful I was trying to get a birthday drink and all the told us was that we needed to go through the app and no other explanation what to do next and when we ask they talked down to me and when we drove away they yelled at us read more

Yep. I'm a fan after my experience yesterday. Long line of cars (which is typical of DB at 9:30am) but no line at the walk-up window! Iced kicker with light ice please! Was done in under a minute and I didn't have to pay since I had a full punch card. I'll be back! read more

We do not have these in Seattle, but I believe we will one day, I will franchise some myself. I went to several of these per my brothers recommendation, and they are, by far, my favorite coffee place. The service and standards are incredibly consistent, even when I went to franchises with different owners. Usually I drink regular, but I had to try a Carmalizer, (sugar free/non-fat) as they say it is their most popular. Both the regular (private reserve) and the carmalizer are real, really good. I cannot recommend this place enough. Note - be sure to get a punch card! I went there about 4 times before even knowing about it. read more

Well 2 years ago i had the worst experience with Dutch Bros. I am glad to see that this one uped their employees, and they all know how to make a delicious Annihilator! Now if only they could have a bigger area, i say take out the trailer park next door and give Dutch Bros more space. Lol. read more

Stopped here for the first time, and it was pretty decent. Nothing mind blowing, and I was a little disappointed that the iced coffee that I ordered did not have any coconut flavor whatsoever (I did order a coconut flavored iced coffee :P It was good/average but it hit the spot at the time. I'd give it another shot if I was nearby. read more

The people that work at this station are amazing great people with a wonderful attitude and they make a killer coffee

Wow! Not a fancy-coffee drinker! They do go the extra mile! To be sure... the 9/11 is legit. Really excellent service. A little spendy.

I've never given anyone, let alone Dutch Bros a bad review, until now. I live right by the location on 136 and Division, so I walk up to the window and was about to place my order of 4 coffees and was told "our window is closed,it's only open because it's hot". Pretty much what your telling me is that I HAVE to drive to get coffee for me and my coworkers now? I take public transport to reduce my carbon footprint and save money, so being told I can no longer get coffee because I'm not driving, is an absolute disgrace and it's probably costing this location money. There was one car at the other window and nobody else. Good job Dutch Bros..good job read more

Awesome kids beautiful smiles! Full of energy and giving you a boost through these rainy days! They re laughing and laughing spending quality time with the clients and here I am in a hurry watching them.. i'm here for the coffee. But I had to get out of the line and go to a different place read more

This is by far the best Dutch Bros in Portland. The customer service is phenominal, the worker actually takes time to begin a conversation and finish it as well. The location is great because it is less than a minute from my house and is easy to grab on my way into work. The coffee is the best i have had. I absolutely prefer to drink Dutch Bros over any other coffee shop. read more

Its the place were you get friendly people in the morning to talk to and great coffee and a lot of smiles

Fun and connivence, really nice to have it in the neighbor hood. Price are decent and worker are very friendly

I have stopped by this Dutch Brothers several times on my way to work. They're very nice at times but my biggest beef is that the less fortunate are always standing right as you are driving out asking for money. So much homeless now and everybody asking for money it's just hard to go there feeling like you have to give to the guy in the wheelchair every single time when you get a coffee. I'm not against the homeless I'm sorry for there Misfortune but I'm tired of him there every time I want to coffee. I drive up the street to other Dutch Bros. read more

They are always super friendly and chipper. They are pretty consistent in making my drink. No complaints. I am now a regular at this location. read more

What can I say.....its Dutch Bros. It's a change from the other coffee guru. I like the variety they have for the non-coffee drinker in my house. My teenage son! I know it's quite unusual for a teen to not like coffee, but he is definitely one of them! So I go for choices he gets. His favorite is the Green Apple fruit Smoothie......looks deliciously sweet. The staff always seems to be in an upbeat mood, which is so refreshing! Plus they have awesome stickers, when they are available! read more

My home away from home. The best and fastest service in town. They have my drink ready when I walk up. It's amazing howuch attention to detail the give. The prices beat any place in town so its a qin either way. Love you D Bros 136th Crew!!!! read more

I am so happy that this is the Dutch Bros close to my house. They are quick even when the line is huge and always always happy and nice. Most of them know my order by now and I love their perkiness even before I am ready to be perky. Gets me in the spirit. I hope it isn't because they all snort cocaine. read more

Great little bros spot. Make sure your car has a good turning radius; the line into the drive through requires some steering wheel skills . The girls and guys there were very friendly this morning, cheery as always. This was the first time for me at this location; not a grata area of Portland, but these employees don't let that affect them. They put on there smiles and great attitude to make your day a special one. Dutch bros isn't about the taste of the product, it's the baristas. This location has that figured out. Well done read more

The customer service is always AWESOME! They've got a great crew that always treat people right... Something that's become hard to find lately! They make great drinks too! The only place I can find white espresso, major props for that! But of course, as anyone knows... the worst Dutch Bros is ALWAYS tons better than the best starbucks could ever hope to be any day! read more