Helped me get into my first vehicle same day and has been amazing ever since! Love this teamread more

Tim and Shawn were very friendly and super helpful. Made the buying process fast and easy. Great…read moreselection to choose from as well.

Denise was very professional, pleasant and accommodating. We drove 3 hours (one way) and she was…read morewilling to meet us on a Sunday! We are very pleased with the van that we purchased from her. It was in top condition, exactly as pictured and well described for a very reasonable price. We would strongly recommend going to Barboursville Pre-Owned Auto Sales for your next vehicle.

I have not worked with them on a business level but after looking at a few of their trucks for…read morepotential purchase, I left disappointed. They look good from the street but upon closer inspection, many have had or need some body work or the interior needs a lot of work (i.e.: headliners that are stained and held up with screws, 65k mile trucks having serious wear on the seats, 2009 trucks having torn seats and cracked instrument clusters). Also looked at a 2013 truck that had a stability control malfunction warning light illuminated on the dash. Prices for their vehicles seem to be pretty high for the presented conditions. I won't rate them lower simply because they may be great to work with, but their price points and presentation could definitely use some fine tuning.

My wife and I went to the dealership yesterday to shop for a vehicle for our son. We went back…read moretoday with our son to look at a Crosstrek Hybrid, and he liked it. We went to another dealership to look at and test-drive a Ford Bronco Sport, then went back to this dealership for my wife to test-drive the Crosstrek. The salesman asked my wife for her driver's license, which she provided (as she did at the Ford dealership). The salesman then asked for a copy of our insurance, and she produced our USAA insurance information on my cellphone, but the salesman said he needed a physical copy. When my wife noted that the Ford dealership permitted her to test-drive a vehicle by presenting only her license, the salesman abruptly and rudely told my wife, "We don't want your business," and, at that point, we left the dealership, never to return. If someone at this dealership will treat a customer so rudely over something so insignificant, it isn't a dealership with which we care to do business.

I purchased a new Subaru Outback from this dealership in 2022. The sales process was stress free,…read moreno pressure from the salesman. The staff is knowledgeable and accommodating. The service department is great and seem to care if you are satisfied with the service they have performed. I highly recommend River Cities Subaru!!

I Brought my 2019 vw Passat there and told them I was having problems with it they hooked it up to…read morethe computer and told my husband it was a part he already fixed well they said it was after market parts and it wasn't. So they changed the same thing we already did than they called back and said whoops that wasn't it so that costed us $ 900 and something than they hooked it back up to the computer now they said it's something else for 4,000 dollars do you want that done we said no but after almost $2,000 are car was not fixed

If you want a Lemon Car where the digital dashboard and infotainment system completely blacks out…read morewhile you drive you've come to the right place! If you want the voice command to randomly come on by itself and transmission, blindspot and backup system errors on your car appear you've hit the jackpot! If you want to be sold a car with known damage not being disclosed to you, Moses is your place! And if you want a service department and corporation to "recognize there is a problem but don't know how to fix it" then look no further than Moses and Honda! I purchased my car in August of 2021 with 8 miles to its name. I noticed dents in the side passenger door when I took the vehicle home. When I called, Moses said the dents must have happened when I was driving it home.Then I received a call three weeks later. Moses knew about three dents in the car but sold it to me anyway as evident in them ordering parts to fix it prior to me purchasing it. I tried to schedule multiple appointments to get it fixed but the "dent person isn't there that day". They said I must come in "immediately" or they wouldn't cover it. After a one star review on Google about the situation they fixed the car. I thought the nightmare was over, but it was just getting started. Since then my car has had a transmission failure error, blind spot system failure error and backup system failure error. The dashboard (including speedometer) and entertainment system blacks out and the sound will go off for 20-30 seconds and come back on. The voice command will come on multiple times by itself, stay on for 10-30 seconds at a time and then turn off. The dashboard flickers. The AC will turn on and off by itself, usually correlated with when voice command is acting up. The cars screens will load for well over one minute before ever displaying any information. The response I received for these issues? Don't use your phone with the car and don't use Apple Play. I quote from a letter they sent: "The issue only happens when a phone is connected...American Honda makes no representations or guarantees to the functionality of 3rd party apps with Honda's products."

Nice car place good deals nice people who work here tend to always go over and beyond in a day's…read morework! Very distinguished people too! Both of the owners are able to find you a deal to fit your income and others. My time here was great nice waiting area. New seating outside with benches is great for when summer comes around and you can sit out there and enjoy the sun while you are waiting for them to assist you. I don't know why anyone would have a problem with this place. If they do have a problem they probably just are not telling the truth.