I prefer Reagan National over Washington Dulles any day of the week. Easy to navigate. Gorgeous…read morehigh ceilings with clean and stylish amenities, plenty of premium clubs if you are a AA Admiral, AMEX Platinum, or United Club member. Lots of food vendor options. And overall, an easy travel experience outside of when there a plane delays. Since we are usually flying into DC as opposed to out, it's easy to access all the major points so long as traffic isn't bad or during rush hour. From the terminals, you can see the U.S. Capital and the Washington Monument looking firm and erect, erect and firm. And if you want to access DC via the metro, there is a station right there to take you into town within 10 to 15 minutes. Arlington is right there as is the Pentagon. One of the better airports in the country.

Easy access to parking and close proximity to everything DC, NoVA, and Maryland has to offer…read more Terminal to arrival/baggage claim was a very short distance away. Definitely easier and better in that sense compared to flying in and out of IAD. Garage parking is free for the first hour. Something we take for granted as many other airports don't offer such a thing. Too bad just about all eatery places were closed when landing at 9pm or so. I wouldn't mind flying in and out of DCA in the future.

This is located by the B gates (B10-12). It's small (one room) usually not full. Hot items:…read more scrambled eggs w cheese, pancakes, oatmeal. Cold items: fruit, yogurt, bagels, ham, cheese, pastries. Coffee, water dispensers. Pretty quiet and subdued this morning. I've been here in summer when the full wall of windows makes this area quite warm.

Wowzers! Spartan-like conditions at the United Lounge at DCA. And dated. Food is sub par and looks…read moreunappetizing. Upside: the bartender was friendly. If you have access and it's free OK, but I would not pay for a pass here again. Actually wish I hadn't. Will be my first and last time.

Flying out of terminal e and went to the lounge next to My…read moregate . Good made to order avocado toast , and a smoothie . Good start This Sunday . Fast service And good ambiance .

The Admiral's Club near the C Gates at DCA has become my go-to lounge whenever I'm flying American…read more The biggest perk for us is that they allow pets, unlike the American Express Lounge. Since we travel with our cats, the smaller side rooms away from the main seating area are a huge plus. They give us a quieter, semi-private space with less commotion, which helps keep the cats calm before a flight. The lounge has all the basics you'd want: coffee machines, drip coffee, a cereal station, continental breakfast options, and a hot food station. The food quality is decent for an airport lounge, and the staff does a good job keeping everything stocked and clean even during busy times. There are also plenty of outlets for charging devices, the Wi-Fi is reliable, and the bathrooms are consistently clean. The only downside is that this lounge feels a little dated compared to the newer Admirals Club at the E Gates. Still, the pet-friendly atmosphere and quieter layout keep us coming back.

Green Corner opened up in June of 2007 and is located in the EPA building and can be accessed from…read moreright off of Crystal Drive. Green Corner is both a convenience store and offers dry cleaning. I got 6 shirts and a pair of pants cleaned for a total of $11. The turn around time was one day and the quality was excellent. At the date of this review, they are still offering 20% off all dry cleaning. I would definitely recommend this Green Corner.

In 2012, I was able to take my own cup into Green Corner and get free ice in that cup…read more This cup is the size of a "Starbucks" venti cold cup. In 2013, I go in and try to get a cup of ice. The owner tells me I can pay $0.49 for the ice. No joke. I left. I'll probably go back to buy lottery tickets...but that is about it.

I planned a trip with Travelocity. I called Frontier customer service to get assistance with my…read moreseat choices when I had a glitch. I got help on my first call. Frontier is in terminal A. I was dropped off since I needed to arrive before metro started. If you are dropped off, there isn't much walking to security. I flew with Frontier on the way to Vegas (via Colorado). I signed up for mileage points and was forced to download the app, just to check in. The app was informative. I just don't like having lots of apps on my phone. I had issues with checking in when I thought I needed a TSA pre check traveler number. I called Frontier to get help. I was advised to go to the airport early to get the number. All Frontier had to do was tell me TSA pre check was optional. I was stressed until a TSA agent called me. If you ever need tsa - text them at the number on the web site. If you call the tsa number, you are a hostage to a list of recordings that don't always give the choice you need to resolve your hurdle. If you are using Frontier's app to check in, just press "next" when prompted to provide your tsa precheck number (if you don't have one). The boarding passes were on my phone and I didn't have to be twitterpated anymore. The flight to Denver was awesome. The flight crew was friendly and helpful. When I asked someone if they could help lift my bag into the overhead bin, the employee helped me and also informed me that employees aren't really supposed to help anymore due to injuries from lifting heavy bags. I get it.

Garbage carrier. 5 hour delay. You get what you pay for. Shame on anyone who would work for and or…read moresupport this company. Never again

No matter what time of day, my flight out of here is always delayed and delayed and delayed. When…read morewe finally got a plane; there was no pilot! Taking off over 3 hours late on Easter due to lack of organization is unfair. It costs people more money in expensive food courts, results in extra parking costs and will cause me not to see family today and cost me more money for dog care. Do you ever take off on time? I gave it two stars because the pilot that came to save the day did a good job getting us home. He found out 10 minutes before boarding (which again, was hours late) that he was needed for our flight. Do better American.

Customer Service certainly could improve. But part of that service, in addition to the reps who you…read morespeak to on the phone, is having a RELIABLE flight schedule. I am looking at Yelp reviews from 4 years ago which sound exactly like my experience today. A delayed flight in Vermont caused a group of 4 to miss our connecting flight, which inexplicably decided to leave 10 minutes EARLY as we were RUNNING to our gate. Unnecessary. Then we call the airline and get some rude woman and then her rude supervisor, neither of whom knew American Airline's policy on accommodation when THEIR flight delay caused us to be stranded in D.C. overnight. They both told us we didn't qualify for hotel rooms and food vouchers, which was not correct. Finally I called and got a different representative with completely different results. This morning we arrived at the airport hours early and...you guessed it, our flight is delayed once again. I hate Frontier Airlines for their predatory bag fees, but American Airlines' issue is customer service based. DO BETTER AA. Do better! Monitor your customer service reps calls. And get your flights on schedule. People spend a lot of money on travel plans. The airline flight schedule should NOT be unreliable. I will be very wary of using this airline in the future. I certainly cannot recommend it.

I had a horrible experience on this airline. I flew from Washington DC to Chicago, then Chicago to…read moreSan Diego. The flight attendants on the long flight from Chicago to San Diego were HORRIBLE. I had a problem with my in-seat TV screen. It did not work after takeoff. The male flight attendant was super distant with me, compared to his interactions with other customers, from the beginning. He would not make eye contact with me at all from the moment I boarded, and throughout the flight. While she was serving drinks, I asked the female flight attendant for help with my tv and she said that all that she could do was have the pilot reset it. We had a female pilot so I thought that this was cool. Also, on my flight to my destination on Jet Blue, they did a reset of the TVs shortly after we got into the air; so I was familiar with this method to resolve the issue. The reset did not happen. She never came back to my row (15). None of the flight attendants came back to assist with my tv on this 4.5 hour flight from Chicago to SD. The male flight attendant was serving coffee, halfway through the flight, and I asked him if he could get my tv fixed. He said that he would come back (he made it clear that he was too busy) to check it. He never came back. I spent the whole time in the air without in-flight entertainment, as United apparently does not have a mobile app for watching anything either. The male flight attendant was also rude in my interaction with him. He made me feel like an insignificant passenger. He gave the folks seated with me 2 snack servings and was super kind to them when he spoke. He gave me one snack serving, glared at me when he asked which snack I wanted, and then rudely threw it on my seat tray. I will not fly United again. I will also not recommend United Airlines to anyone in my family. I will

Heidi at the gate was amazing! She was kind and patient with my family and I. Helped with ideal…read moreseats and helped out with the wifi for my boys! Thanks Heidi! On the plane Carla & the crew from DC to Chicago really helped out! Carla & crew, thanks so much!

There is no counter here, just self check-in with a service agent around to assist you but she…read moredidn't seem to pay much attention. There are peeps at the baggage drop though. Most of the United staff was friendly but some not so much, lol. The agent at the gate was meh & robotic but the Flight Attendants were super friendly & the Captain very peppy! Wishing you safe travels! Especially from this local airport!

I came from Florida to visit my grandma in Richmond, but the airport in Florida does not go to…read moreRichmond so we had to come to this joke of an airport to pay for a flight to Richmond. All the other flights before us were called, but then it came us but they delayed ours by 20 minutes 20 minutes pass and they said that they have to delay another 20 minutes 20 minutes passed again but then they said they have to delay another 10 friggin minutes then they finally called us to board the plane, but right as we were about to enter the plane they said that the flight is delayed overnight. What the hell that is not fair you let all the other flights go why not us? United stands for Unending Nightmare Involving Time Exentions & Delays And Ryan Trahan if you're seeing this BEWARE...