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    Dv9 Nails

    5.0 (3 reviews)
    Open 8:30 am - 6:00 pm

    By appointment only

    Services - Dv9 Nails

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

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    European Nails & Spa

    European Nails & Spa

    3.6(39 reviews)
    1.9 km
    $

    They are the nicest people but my acrylic nails are awful. The pedicure was fine but I was nervous…read morethat he was using a used pumas stone.. and my ombré nails are just awful

    The pictures in this review are 4 days from when the service was received…read more We went to European Nails & Spa because our usual place was not available. It was a special occasion and wanted nice looking nails, it was for a memorial service for a close family member. They used a grinder on the nails, they just looked really bad. We were pretty much in shock at what was done to the nails. My beautiful strong nails were now thin and brittle. I went home in shock. We went back to ask for a refund, showing the results of the nails, as you can see in the pictures they really look bad. They agreed to a refund of $47, we told them we paid $80 They said they didn't believe us, So we pulled the charge up on the credit card app. Showed the amount of $80 to them. Explained tip was in there. They said they are not refunding tip. We were extremely calm and polite and kept trying to resolve this. We asked them to refund back to credit card, a very simple procedure. They claimed they did not know how, this was the response from 2 managers. Be very aware that if you go here, if there is an issue with your nails, it's not well received. The level of quality is very poor. Please look at other reviews. In order for us to get our refund, they wanted a copy of our drivers license and wanted us to hand write a statement out to them that they wanted to dictate to us. Before refund was given. This is a very obvious poor quality job. What I thought would have maybe taken 2 minutes was hitting the 15 minute mark. We asked for contact information of the owner. Nothing was provided. It's going to cost more than $80 to try and repair the damage that was done to the nails. We finally just gave up, they offered a refund then said no, then said partial. It was exhausting. We decided that we just did not want to continue the conversation, we told them we were leaving. We went to the car, sat there and talked for a while, we decided to wait a while and try one more time, hoping that they would do what's right, we were hoping they may calm down and we could get the refund, go and get the nails repaired and move on with life. We waited about 15 minutes, we went back in, asked one more time for a quick refund. They said yes, we will give you $80 cash. We said great, then another manager got involved, pulled out a notebook, asked me to write their statement and to give them our drivers license. We told them. we wanted to resolve this, easily. She started to hand me her notebook. I told her that I would really like to get the owner's information, she handed me a business card with no contact name, she just said call. One of the employees started videoing me with his phone. we decided to just leave. We will handle this as a civil matter. All we wanted was a refund for very poor service. As you will see by our reviews, we live to praise businesses. Rarely write negative reviews. Our plan was to get the refund, get the nails repaired as good as possible and move on with our lives. Never a thought of submitting a review. The only review we planned to leave was a five star for our regular place. I know this is a long review, I want to give you pause from thinking of patronizing this business, if something goes sideways, it will not be a pleasant experience.

    Photos
    European Nails & Spa
    European Nails & Spa
    European Nails & Spa - Pedicure

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    Pedicure

    Dv9 Nails - othersalons - Updated May 2026

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